Overview The (HP RISS) is a highly scalable, integrated content archiving storage platform for information management (IM). Developed for the enterprise, from mid-range to large global and remote branch office deployments HP RISS is the foundation for rapidly evolving compliance and archiving strategies. The unique RISS grid storage architecture enables a flexible, multi-dimensional scaling capability which can intelligently distribute hundreds of terabytes of content and billions of objects across a grid of smart storage cells. HP RISS enables a wide range of IM solutions from HP's suite of IM products and services and HP Solution Partners. It also offers cost-effective, remote-replication solutions for global enterprise deployments, increased availability, business continuity (BC) and disaster recovery (DR) initiatives. Structured, semi-structured, and un-structured objects such as emails, files, and database files, can be archived to HP RISS through business-driven policies and transformed into easily searched, referenceable information. HP RISS integrates, tests, and provides all of the hardware, software, and services required to provide a fully integrated, tamperresistant, single-instancing, integrated content indexing, search, and archiving platform for reference information. HP RISS can enable and help simplify data retention, regulatory requirements, and corporate governance initiatives. Capacity, store, search, and application gateway performance can be scaled either independently or in parallel to easily meet growing enterprise's current and future requirements and can support hundreds to more than a hundred thousand users with unprecedented access to data without compromising its trademark search and retrieval performance. Updates to HP RISS 1.5 revision 2: The new HP RISS Base System configuration (SKU A7970D) is a lower cost, entry level system targeted at the mid-enterprise and remote branch office global deployments. A single, new Universal Smartcell group comes standard in the A7970D and now has the ability to scale up to three (3) Universal Smartcells in the base system rack for improved footprint density. All of the management servers have been standardized on the same DL320 server configuration for reduced cost and improved supportability. Available performance and capacity upgrade options can scale to support large enterprise environments. The new 5406 switch with10ghz backplane replaces the 5308 for added expansion performance. The new Universal Smart Storage Cell (Universal Smartcell or USC) with significantly reduced cost, enhanced performance and availability. Replaces the previous 850GB and 1.4TB Smartcells with a single SKU (AG442B) and supports both 850GB in HP RISS v1.4, and 1.4TB in v1.5. USC provides excellent investment protection and simplifies planning for capacity and software upgrades by allowing the customer to purchase the largest available Smartcell at the time, even though the current version of RISS software may not support that capacity, and then subsequently release the additional supported capacity upon upgrade to that version of RISS software. Based on the new DL320s, USC comes with a total protected capacity of 2.5TB in a RAID-6 (Advanced Data Guard - ADG) configuration and initially supports 1.4TB as in v1.5. Overall performance has nearly doubled over the previous 1.4TB Smartcell. Additional Upgrades: Separate Store Portal (SMTP) and Query Portal (HTTP) Performance Upgrades Separate pre-configured SCSI and Fiber Channel Backup Solutions Backup solution now supports Tivoli Storage Manager (TSM) v5.3.5 DA - 11918 Worldwide Version 10 August 8, 2007 Page 1
Overview Rack for HP RISS Base System (PN: A7970D) and HP RISS Expansion Rack (PN:A5660B) Key Features HP fully integrated, tested, and supported hardware, software, and services archiving solution Grid computing architecture supports an "multi-dimensional" scalability in performance and capacity Powerful integrated content indexing and search tools Storage reduction algorithms including data compression and object level single instancing Search tool Integrated with end user applications Supports tightly integrated business policy driven automated archiving applications Reduced administration overhead for managed applications such as Microsoft Exchange servers Tamper-resistant environment where data is digitally signed, time stamped and protected from erasure Data is mirrored synchronously across a group of Universal Smartcells for increased data availability Remote replication for both active-active (2-way) and active-passive (1-way) capabilities Supports unstructured, semi-structured, structured data such as email, file and database data types Mitigates regulatory and legal risks and supports corporate governance initiatives DA - 11918 Worldwide Version 10 August 8, 2007 Page 2
Overview Customer Benefits Information access: Turns data into information by providing fast retrieval of archived content. Supports free text searching via any Web browser. Information Discovery of compliance audits and legal discovery is accomplished by searching billions of documents or records in seconds Data retrieval from the archival system is accelerated using Storage Grid Architecture that evenly distributes full text indexes and original content across many smart storage cells. Searches are executed across all Smartcells in parallel creating unrivalled performance. Intuitive, end initiated user access to archived documents via intuitive Web browser or Outlook based search GUI or native file system through Reference Information Manager Product suite. Application aware retention policies that manage data based on its business value. Cost management: Reduces IT support and administrative costs by automatic migration of emails to lower cost storage based on the value of the data. Helps to better manage and control the growing costs associated with expensive primary storage and application environments Reduced backup windows for managed servers. Maximizes time to value, minimizes cost of ownership. Risk Mitigation: Can assist customers that need to meet the requirements of data retention regulations by protecting content from change or deletion for a pre-defined retention period. Consolidates end-user managed, non-compliant personal email folders, documents and scanned images to centrally managed, and easily searchable reference information storage. Fast search capabilities across the HP RISS platform can accelerate discovery and reduce the exposure of fines and penalties. Have assisted a wide range of customers to better manage various compliance regulations like SOX (Sarbanes-Oxley Act), SEC 17a-4, and many other US and International regulations. Availability: Content is synchronously mirrored at the data object level to separate RAID-6 protected Smartcells Data retention periods are enforced to ensure data availability for a pre-defined period. Remote replication option enables enterprise Disaster Recovery strategies and solutions DA - 11918 Worldwide Version 10 August 8, 2007 Page 3
Models HP Reference Information Storage System HP RISS Base System A7970D DA - 11918 Worldwide Version 10 August 8, 2007 Page 4
Product Highlights RISS Technology (HP RISS) is a complete system that integrates all the hardware, software and services required for an active archiving solution for email and other common document types. The latest release of HP RISS expands beyond the large enterprise market into the Medium Enterprise and Global Enterprise deployments involving Remote Branch Offices (RBO) providing long term archival of reference information and provides Information Life Management (ILM) storage capabilities. Key features includes integrated, attribute and content based indexing, search and retrieval in a tamper resistant, WORM enabled, storage environment to meet the compliance, regulatory, and legal requirements of business and government customers. The HP RISS is a global enterprise platform which is based on a unique and highly flexible, grid based architecture that supports a powerful, "multi-dimensional" scaling capability that can easily scale to hundreds of terabytes and 100,000+ users. HP RISS can be scaled with an array of performance and capacity options either individually or in parallel and can be custom configured or "tuned" to meet each individual customer's exacting needs and requirements today and into the future. Full text search Full text index of archived content stored in HP RISS enables fast and accurate information search and retrieval. Cost effective Selectively archiving emails and documents according to flexible policies can reduce the costs of managing enterprise environments and leverage HP RISS storage reduction capabilities Fully HP integrated, tested, and supported All HP hardware, software, and services required for a reference information archival storage, retention, and management appliance are included. The HP RISS Base System includes storage, servers, switches, rack and management software. Additional applications such as the available HP RIM products or 3rd party ISV solutions are required to support the connectivity between the application and HP RISS. Scalability Grid computing architecture, with it multi-dimensional scalability, ensures the highest levels of performance as the number of users or document traffic into HP RISS increases. Secure Prevents tampering with archived data and provides proof of authenticity via data finger printing, time stamping and encryption methods. Data cannot be deleted from the archive until the end of the retention period. Assists users to meet compliance requirements When combined with HP Reference Information Management (HP RIM) compliance software applications, such as HP RIM for Exchange and HP RIM for Domino, all emails sent or received in the customer environment are automatically migrated to HP RISS. Data stored in HP RISS is retention managed and tamper-resistant in alignment with SEC and regulatory rules and can be searched with proper credentials and quarantined when required. Efficient Identifies duplicate emails or documents and removes them from the archive. Fault Tolerant All content is synchronously mirrored and optionally replicated to a remote RISS system. Manageable HP RISS Platform Control Center (PCC) software is included to monitor status and loading of RISS system. DA - 11918 Worldwide Version 10 August 8, 2007 Page 5
Software Components HP RISS Management Software HP Reference Information Manager (HP RIM) management software includes access management, security management, content indexing and storage, content search and retrieval, digital signature, data authentication, space management, data retention management, load balancing, routing, failover, kickstart services, system monitoring and management. HP RISS User Management Provides application aware (LDAP) plug-ins for email and MS Office document active archiving via the HP RIM for Microsoft Exchange, HP RIM for IBM Notes Domino, and HP File Migration Agent (HP FMA) application archiving software packages. HP RISS Replication Software Option Provides active-active (two-way) or active-passive (one-way) asynchronous replication services to another HP RISS system deployed either locally or remotely. HP RISS Backup Option Provides a dedicated, incremental backup solution of the HP RISS system to tape and supports both local backup and electronic vaulting environments for disaster protection purposes. DA - 11918 Worldwide Version 10 August 8, 2007 Page 6
Compatibility HP Server Compatibility HP RISS is compatible with all HP servers that run any of the operating systems and applications listed below. Client OS Supported HP RISS is an appliance containing standard HP ProLiant servers running Linux on the management and performance servers and Windows on the archiving gateway servers, and are not visible to the customer in most situations. The Email Gateway server products (see below) are associated with the HP Reference Information Manager (HP RIM) for Exchange and Domino messaging environments. Other HP RIM products also have agents that run on customer servers such as HP File Migration Agent. Please see the QuickSpecs for the specific RIM product for more OS and application support information. DA - 11918 Worldwide Version 10 August 8, 2007 Page 7
Service and Support, HP Care Pack, and Warranty Information HP Care Pack Services HP Care Pack Services offer upgraded service levels to extend and expand your standard product warranty with easy to buy, easy to use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain total cost of ownership. HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired. Why purchase an HP Care Pack service? Your standard warranty protects against product defects. HP Care Pack Services help you guard against unplanned downtime, which can reduce your productivity and profitability. These convenient service packages: Protect your investment in HP products Provide consistent, predictable levels of support across your entire department or business Ease budget planning with fixed-cost support that includes parts and labor Give you direct access to proven technical and problem-solving expertise Offer a choice of response-time and repair-time commitments Deliver prompt, measurable results Are available whenever and wherever you do business HP Care Pack availability may vary by country and product. Supporting your Adaptive Enterprise journey HP Services helps you make the Adaptive Enterprise real for your organization. The breadth, depth, and quality of HP hardware and software support services can help you improve the performance of your IT support processes and resolve the complex software and hardware problems that tax user productivity. HP Care Pack services help you increase IT environment stability, efficiency, and agility from the desktop to the data center, and improve the productivity of your employees. Warranty (Services Included with the Product) The following services are included with the purchase of your RISS system: 1 yr 9 x 5, 4-hr response hardware support 1 yr 9 x 5, 2-hr response software support (phone-in assistance and updates) 1 yr Software Update service For more information about HP's Global Limited Warranty and Technical Support, visit ftp://ftp.compaq.com/pub/products/storageworks/warranty/en_321708-008.pdf DA - 11918 Worldwide Version 10 August 8, 2007 Page 8
Service and Support, HP Care Pack, and Warranty Information Required Services The HP RISS, HP RIM, Backup, and Replication Installation and Startup services offers a set of modular services to provide quick start implementation of the HP RISS system as well as Replication and Backup options into your environment: The HP RISS Installation and Startup service installs and configures the HP RISS Base System plus additional factory integrated capacity, performance, or other listed upgrade components, excluding the HP RISS Backup and Replication options. The service provides a documented implementation of the HP RISS system and includes Installation, configuration, verification testing, documentation, and a customer orientation session. The HP RIM Installation and Startup service also addresses Exchange email integration via the HP RISS Exchange Archiving Gateway component within the HP RISS system. The service will install, configure, integrate and validate the correct functioning of HP RISS and HP RIM for Exchange on ONE production email server for a Compliance Archive license mode and/or a Selective Archive license mode depending on which licenses are purchased by the customer. Selective archiving is limited to 10 users and 2 rules based upon age and size. The service provides a documented implementation of the HP RIM for Exchange and includes Installation, configuration, verification testing, documentation, and a customer orientation session. The Replication Installation and Startup Service facilitates the addition and smooth deployment of a pair of replicated HP RISS Base Systems into your HP RISS active-archiving infrastructure. Each additional replicated pair of HP RISS Base Systems will require both the Replication software license and the Installation and Startup service. This service provides a documented implementation of HP RISS Replication to address the needs of your business. Configuration, verification testing, documentation, and a customer orientation session are included. The Backup Installation and Startup Service facilitates a smooth deployment of a dedicated tape backup solution into your HP RISS infrastructure. The service provides a documented implementation of the HP RISS Backup solution to address the needs of your business. Installation, configuration, verification testing, documentation, and a customer orientation session are included. Recommended Services HP Implementation/RISS Design and Integration Service: Provides customized design and implementation. This service is mandatory for environments implementing HP RIM for Domino and for complex environments that exceed the limits of the HP Installation and Startup services for HP RISS, HP RIM for Exchange, HP RISS Backup and HP RISS Replication. Three years of HP Proactive 24 Service: Complements your internal IT resources with proactive advice assistance and 24x7 reactive support that help you optimize the effectiveness of your IT environment. For additional information, visit: http://h20219.www2.hp.com/services/cache/10806-0-0-225-121.html DA - 11918 Worldwide Version 10 August 8, 2007 Page 9
Service and Support, HP Care Pack, and Warranty Information Available HP Care Pack Services Extend your product warranty with a wide choice of cost-saving support packages. 3, 4 or 5 years of Support Plus - standard business hours, 4-hr onsite response hardware support, 2-hr software support (phone-in assistance and updates) 1, 3, 4 or 5 years of Support Plus 24-24x7, 4-hr onsite response hardware support, 2-hr software support (phone-in assistance and updates) 1, 3, 4 or 5 years of Proactive 24 - proactive advice assistance, 24x7 4-hr onsite response hardware support, 2-hr software support (phone-in assistance and updates) HP Care Pack Services are sold by HP and HP authorized enterprise and commercial resellers. Services for customers purchasing via direct and enterprise resellers are quoted using HP order configuration tools. Additional information about HP Care Pack Service features and benefits is available at: http://www.hp.com/hps/carepack/services/. Deployment and Per Additional deployment services available for HP RISS, HP RIM for Domino, HP RIM for Exchange and Event Service Descriptions any other HP RISS options that exceed the limits of their respective HP Installation and Startup services: HP Implementation/RISS Design and Integration Service provides customized design services and implementation of HP RISS and HP RIM into complex environments and is required for installation of HP RIM for Domino. HP Implementation/RISS Scaling and Custom Service provides a way to sell additional days of service to extend the scope of the standard installation and startup services HP Software Update Installation Service provides for ongoing installation of HP RISS firmware/software updates HP Implementation/RISS Design and Integration Service (custom quote statement of work service) HP Implementation/RISS Scaling and Custom Service (service quantity varies based upon Customer requirements) HP Software Update Installation service - 3, 4 or 5 years (service not applicable in the U.S.A. and Canada) For more information about Deployment and Per Event Services for HP Storage, visit http://www.hp.com/hps/storage/. HA115A1 #5EC HA115A1 #5HN HB083A3/4/5 #4XG DA - 11918 Worldwide Version 10 August 8, 2007 Page 10
Service and Support, HP Care Pack, and Warranty Information esupport HP esupport is a portfolio of technology-based services that assist you with managing your business environment - from the desktop to the data center. Support Portal The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment. Features include: Access to self-solve tools (including search technical knowledge base) Efficient logging and tracking of support cases Collaboration with other business and IT professionals Download of patches and drivers Access to diagnostic tools Proactive notification of relevant information Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit: http://www.itrc.hp.com/ HP Education Services HP RISS Customer Administration training is available. For more information about HP Education Services for Storage and SAN, visit http://education.hp.com/curr-storsan.htm Additional Services Information For more information about Deployment, Per Event, Consulting and Education services for HP Storage, visit: http://www.hp.com/hps/storage/ For more information about HP Care Pack Services for Storage, visit: http://www.hp.com/hps/carepack/storage/cp_networked.html For more information about HP Storage Software, services and updates, visit: http://h18006.www1.hp.com/storage/software.html If you have specific questions, contact your local HP representative. Contact information for a representative in your area can be found at "Contact HP" http://www.hp.com DA - 11918 Worldwide Version 10 August 8, 2007 Page 11
Configuration Information Step 1 Base Configuration Select one: Model Name HP RISS Base System Model Description HP RISS Base System provides the highly scaleable, core management infrastructure which includes a base rack, one group of Universal Smart Storage Cells (Universal Smartcell), the management servers, switches, software, and services required for archiving Reference Information. Its standard configuration includes HP unique features such as full text indexing and search capability, a grid computing architecture that supports multi-dimensional scaling and content protection, load balancing, access management and security. Up to three (3) Universal Smartcells can be supported in the Base System rack and can be either Factory or Field Installed. Part Number A7970D Step 2 Required Options HP RISS Application Archiving Software NOTE: The RISS Base System includes the "back-end" archive, index, and gridmanagement software. A "front-end" application archiving module must be added. Currently there are several to choose from - including HP RIM for Exchange, HP RIM for Domino, and HP File Migration Agent (HP FMA) which are ordered separately with details available from their respective Quickspecs. There are as well third party applications from our ISV partners that are connected to the HP RISS via the HP RISS API. NOTE: HP RISS Installation and Startup service (HA114A1 #5HL) is REQUIRED for all new RISS installs. NOTE: To meet customer requirements that go beyond the scope of the HP RISS Installation and Startup service, a custom quote statement of work service is required (see Deployment and Per Event Services section). Step 3 - Additional Options HP RISS Exchange Archiving Gateway Factory option: HP RISS Exchange Archiving Gateway Gateway server for mining MS-Exchange messages. AT LEAST ONE (1) GATEWAY is required if HP RIM for Exchange is ordered. HP RISS is designed to scale multiple gateways for increased performance in larger Exchange environments and the Base System rack can scale up to a total of three (3) archiving gateways in a standard configuration. The Base System can support more additional gateways but will require a separate statement of work (SOW) to ensure proper configuration and deployment. Please consult your HP RISS Sales Development Manager for further info along with the SWD Sizer Tool for recommendations. NOTE: The HP RISS Exchange Archiving Gateway is required if HP RIM for Microsoft Exchange is ordered. NOTE: HP RIM for Exchange Installation and Startup service is required. (HA114A1 #5HM). NOTE: To meet customer requirements that go beyond the scope of the HP RISS Installation and Startup service, a custom quote statement of work service is required (see Deployment and Per Event Services. section). Factory integrated option - This product can be racked at the factory in the HP RISS Base System rack by specifying the actual product number above followed by the "#0D1" code. (A7977C #0D1) A7977C #0D1 DA - 11918 Worldwide Version 10 August 8, 2007 Page 12
Configuration Information HP RISS Domino Archiving Gateway Factory option: HP RISS Domino Archiving Gateway Gateway server for mining Lotus Domino messages. AT LEAST ONE (1) GATEWAY is required if RIM for Messaging - Domino is ordered. For performance reasons customers may need multiple gateways per base unit - the SWD Sizer Tool will recommend as necessary - also consult your RISS Sales Development Manager for further info. NOTE: The HP RISS Domino Archiving Gateway is required if RIM for Messaging for Lotus Domino is ordered. NOTE: HP Implementation/RISS Design and Integration Service is required HA115A1 #5EC (see Deployment and Per Event Services section). Factory integrated option - This product can be racked at the factory in the HP RISS Base System rack by specifying the actual product number above followed by the "#0D1" code. (A7978C #0D1) A7978C #0D1 HP RISS Upgrade Options: HP RISS Expansion Rack Additional (42U) rack required for capacity or performance upgrades beyond what can be supported in the Base System rack. An HP RISS Expansion Rack can support up to a maximum of ten (10) Universal Smart Storage Cell groups or a combination of Universal Smartcells and performance upgrades as determined by an SOW. NOTE: 1-year next day hardware on-site break/fix warranty. HP RISS Universal Smart Storage Cell Capacity Upgrade The HP RISS Base System comes standard with one (1) Universal Smart Storage Cell group (Universal Smartcell or USC). The USC replaces both the previous 850GB Smartcell group (PN A7973A) and the 1.4TB Smartcell group (PN AG442A). It is shipped with a total available mirrored capacity of 2.5TB in a highly protected RAID-6 configuration. It supports the 850GB limit in HP RISS release v1.4.x and the 1.4TB limit in release v1.5.x. When an HP RISS v1.4.x is upgraded to v1.5.x the capacity can be released from 850GB to1.4tb and is available to store additional data. As future software upgrades become available that can support larger storage capacities within a USC, the unused, available capacity can be released and made available for storing additional data. NOTE: Smart Storage Cell server group includes two (2) redundant storage servers, cables, license to use (LTU) for usable capacity, warranty, 1 year telephone support and software renewal subscription. Factory integrated option - This product can be racked at the factory in either the HP RISS Base System rack or the HP RISS Expansion Rack by specifying the actual product number above followed by the "#0D1" code. (AG442B #0D1) HP RISS Query Portal Performance Upgrade HP RISS Base System comes standard with one (1) HP RISS Query Portal (also known as an HTTP portal) and can support up to three (3) Query Portals in a standard Base System rack configuration. Multiple HP RISS Query Portals Performance Upgrades can be ordered to scale Query/Search performance to meet the search demands of many varying environments. The Base System rack can support more additional Query Portals but will require a separate statement of work (SOW) to ensure proper configuration. Please consult your HP RISS Sales Development Manager for further info along with the SWD Sizer Tool for recommendations. NOTE: 1 additional Query Portal server, cables, warranty, 1 year telephone support. Factory integrated option - This product can be racked at the factory in the HP RISS Base System rack by specifying the actual product number above followed by the "#0D1" code. (A5662CQ #0D1) A5660B AG442B #0D1 A5662CQ #0D1 DA - 11918 Worldwide Version 10 August 8, 2007 Page 13
Configuration Information HP RISS Store Portal Performance Upgrade HP RISS Base System comes standard with one (1) HP RISS Store Portal (also known as an SMTP portal) and can support up to three (3) Store Portals in a standard Base System rack configuration. Multiple HP RISS Store Portal Performance Upgrades can be ordered to scale Store performance to meet the SLA demands of many varying environments. The Base System can support more additional Store Portals but will require a separate statement of work (SOW) to ensure proper configuration. Please consult your HP RISS Sales Development Manager for further info along with the SWD Sizer Tool for recommendations. NOTE: 1 additional Store Portal server, cables, warranty, 1 year telephone support. Factory integrated option - This product can be racked at the factory in the HP RISS Base System rack by specifying the actual product number above followed by the "#0D1" code. (A5662CS #0D1) HP RISS Firewall & Load Balancer Upgrade HP RISS Base System comes standard with one (1) HP RISS Firewall & one (1) Load Balancer and can support up to one (1) additional HP RISS Firewall & Load Balancer upgrade in a standard Base System rack configuration. This performance upgrade is used to provide a dedicated Firewall and Load Balancer to improve replication performance in a replicated HP RISS configuration. Please consult your HP RISS Sales Development Manager for further info along with the SWD Sizer Tool for recommendations. NOTE: 1 additional firewall server, 1 additional load balancer server, cables, warranty, 1 year telephone support and software renewals subscription. NOTE: As of April 2006, this upgrade option is only supported with version 1.4 of the HP RISS/RIM software and higher. Earlier software releases will not support the firewall and load balancer performance upgrade. Factory integrated option - This product can be racked at the factory in the HP RISS Base System rack by specifying the actual product number above followed by the "#0D1" code. (A6580C #0D1) HP RISS Expansion Capacity Performance Upgrade A one-time performance upgrade option that is recommended when adding one or more Expansion Racks for additional capacity upgrades. NOTE: 1 additional meta server, 1 additional cloud router server, cables, warranty, 1 year telephone support and software renewals subscription. Factory integrated option - This product can be racked at the factory in the HP RISS Base System rack by specifying the actual product number above followed by the "#0D1" code. (AG770A #0D1) HP RISS Backup SCSI Solution A dedicated tape backup solution for HP RISS that incrementally backs up open Smartcells and is equipped with an integrated SCSI controller and software that supports a wide range of HP tape libraries and backup systems. NOTE: Includes one (1) Backup server with SCSI Card, cables, RISS Backup CDs. warranty, and 1 year telephone support and software renewals subscription. NOTE: Does NOT include tape library, tape drives, or media (supplied separately). NOTE: HP RISS Backup Installation and Startup service is required. (HA114A1 #55K) NOTE: To meet customer requirements that go beyond the scope of the HP RISS Installation and Startup service, a custom quote statement of work service is required (see Deployment and Per Event Services section). Factory integrated option - This product can be racked at the factory in the RISS base unit by specifying the actual product number above followed by the "#0D1" code. (A7979CS #0D1) A5662CS #0D1 A6580C #0D1 AG770A #0D1 A7979CS #0D1 DA - 11918 Worldwide Version 10 August 8, 2007 Page 14
Configuration Information HP RISS Backup Fiber Channel Solution A dedicated tape backup solution for HP RISS that incrementally backs up open Smartcells and is equipped with an integrated fibre channel controller and software that supports a wide range of HP tape libraries and backup systems. NOTE: Includes one (1) Backup server with SCSI Card, cables, RISS Backup CDs. warranty, and 1 year telephone support and software renewals subscription. NOTE: Does NOT include tape library, tape drives, or media (supplied separately). NOTE: HP RISS Backup Installation and Startup service is required. (HA114A1 #55K) NOTE: To meet customer requirements that go beyond the scope of the HP RISS Installation and Startup service, a custom quote statement of work service is required (see Deployment and Per Event Services section). Factory integrated option - This product can be racked at the factory in the RISS base unit by specifying the actual product number above followed by the "#0D1" code. (A7979CF #0D1) HP RISS Replication Option HP RISS Replication Option is a software license that supports the replication of a primary HP RISS Base System to a secondary HP RISS Base System, either locally or remotely over IP. This option allows the HP RISS Base Systems to be configured either in an "active-active" or "active-passive" mode. Multiple HP RISS Base Systems can be configured in a star configuration and each additional HP RISS Base System will require an additional LTU. An LTU is required per replicated system. NOTE: Software license to use (LTU) for RIM replication option for 1 protected system, 1 year telephone support and software renewal subscription service. NOTE: HP RISS Replication Installation and Startup service is required. (HA114A1 #55J) NOTE: To meet customer requirements that go beyond the scope of the HP RISS Installation and Startup service, a custom quote statement of work service is required (see Deployment and Per Event Services section). A7979CF #0D1 T3566A Warranty & Services Included with the Product HP RISS Base System INCLUDES: 1 year standard business hours 4-hr response on-site hardware support 1 year standard business hours 2-hr response software phone-in assistance 1 year software and documentation updates 90 day warranty on RIM software distribution CD defects HP RISS Expansion Rack INCLUDES: 1 year standard business hours 4-hr response on-site hardware support HP RISS Universal Smart Storage Cell INCLUDES: 1 year standard business hours 4-hr response on-site hardware support 1 year standard business hours 2-hr response software phone-in assistance 1 year software and documentation updates HP RISS Query Portal Performance Upgrade INCLUDES: 1 year standard business hours 4-hr response on-site hardware support HP RISS Store Portal Performance Upgrade INCLUDES: 1 year standard business hours 4-hr response on-site hardware support HP RISS Firewall & Load Balancer Upgrade INCLUDES: A7970D A5660B AG442B A5662CQ A5662CS A6580C DA - 11918 Worldwide Version 10 August 8, 2007 Page 15
Configuration Information 1 year standard business hours 4-hr response on-site hardware support NOTE: As of April 2006 customers must be running version 1.4 of the RISS and RIM software to support this upgrade option HP RISS Expansion Capacity Performance Upgrade INCLUDES: 1 year standard business hours 4-hr response on-site hardware support HP RISS Backup SCSI Solution INCLUDES: 1 year standard business hours 4-hr response on-site hardware support HP RISS Backup Fibre Channel Solution INCLUDES: 1 year standard business hours 4-hr response on-site hardware support HP RISS 1.5 Upgrade Kit INCLUDES: 1 year standard business hours next day on-site hardware support Installation service AG770A A7979CS A7979CF AG573A Warranty & Support Upgrade Options Service and Support Upgrade Options for HP RISS Base System 3, 4 or 5 years of Support Plus - standard business hours, 4-hr onsite response hardware support, 2-hr software support (phone-in assistance and updates) 1, 3, 4 or 5 years of Support Plus 24-24x7, 4-hr onsite response hardware support, 2-hr software support (phone-in assistance and updates) 1, 3, 4 or 5 years of Proactive 24 - proactive advice assistance, 24x7 4-hr onsite response hardware support, 2-hr software support (phone-in assistance and updates) Service and Support Upgrade Options for HP RISS Expansion Rack: 3, 4 or 5 years of next day on-site hardware support 3, 4, or 5 years of standard business hours 4-hr response hardware support 3, 4 or 5 years of Support Plus - standard business hours, 4-hr onsite response hardware support 1, 3, 4 or 5 years of 24x7 4-hr response hardware support 1, 3, 4 or 5 years of Support Plus 24-24x7, 4-hr onsite response hardware support 1, 3, 4 or 5 years of Proactive 24 - proactive advice assistance, 24x7 4-hr onsite response hardware support Service and Support Upgrade Options for HP RISS Universal Smart Storage Cell capacity upgrade 3, 4 or 5 years of Support Plus - standard business hours, 4-hr onsite response hardware support, 2-hr software support (phone-in assistance and updates) 1, 3, 4 or 5 years of Support Plus 24-24x7, 4-hr onsite response hardware support, 2-hr response software support (phone-in assistance and updates) 1, 3, 4 or 5 years of Proactive 24 - proactive advice assistance, 24x7 4-hr onsite response hardware support, 2-hr software support (phone-in assistance and updates Service and Support Upgrade Options for HP RISS Query Portal Performance Upgrade: A7970D A5660B AG442B A5662CQ DA - 11918 Worldwide Version 10 August 8, 2007 Page 16
Configuration Information 3, 4 or 5 years of next day on-site hardware support 3, 4, or 5 years of standard business hours 4-hr response hardware support 3, 4 or 5 years of Support Plus - standard business hours, 4-hr onsite response hardware support 1, 3, 4 or 5 years of 24x7 4-hr response hardware support 1, 3, 4 or 5 years of Support Plus 24-24x7, 4-hr onsite response hardware support 1, 3, 4 or 5 years of Proactive 24 - proactive advice assistance, 24x7 4-hr onsite response hardware support Service and Support Upgrade Options for HP RISS Store Portal Performance Upgrade: 3, 4 or 5 years of next day on-site hardware support 3, 4, or 5 years of standard business hours 4-hr response hardware support 3, 4 or 5 years of Support Plus - standard business hours, 4-hr onsite response hardware support 1, 3, 4 or 5 years of 24x7 4-hr response hardware support 1, 3, 4 or 5 years of Support Plus 24-24x7, 4-hr onsite response hardware support 1, 3, 4 or 5 years of Proactive 24 - proactive advice assistance, 24x7 4-hr onsite response hardware support Service and Support Upgrade Options for HP RISS Firewall & Load Balancer Performance Upgrade: 3, 4 or 5 years of next day on-site hardware support 3, 4, or 5 years of standard business hours 4-hr response hardware support 3, 4 or 5 years of Support Plus - standard business hours, 4-hr onsite response hardware support 1, 3, 4 or 5 years of 24x7 4-hr response hardware support 1, 3, 4 or 5 years of Support Plus 24-24x7, 4-hr onsite response hardware support 1, 3, 4 or 5 years of Proactive 24 - proactive advice assistance, 24x7 4-hr onsite response hardware support HP RISS Expansion Capacity Performance Upgrade 3, 4 or 5 years of next day on-site hardware support 3, 4, or 5 years of standard business hours 4-hr response hardware support 3, 4 or 5 years of Support Plus - standard business hours, 4-hr onsite response hardware support 1, 3, 4 or 5 years of 24x7 4-hr response hardware support 1, 3, 4 or 5 years of Support Plus 24-24x7, 4-hr onsite response hardware support 1, 3, 4 or 5 years of Proactive 24 - proactive advice assistance, 24x7 4-hr onsite response hardware support HP RISS Backup SCSI Solution 3, 4 or 5 years of next day on-site hardware support 3, 4, or 5 years of standard business hours 4-hr response hardware support 3, 4 or 5 years of Support Plus - standard business hours, 4-hr onsite response hardware support 1, 3, 4 or 5 years of Support Plus 24-24x7, 4-hr onsite response hardware support 1, 3, 4 or 5 years of Proactive 24 - proactive advice assistance, 24x7 4-hr onsite response hardware support HP RISS Backup Fibre Channel Solution A5662CS A6580C AG770A A7979CS A7979CF DA - 11918 Worldwide Version 10 August 8, 2007 Page 17
Configuration Information 3, 4 or 5 years of next day on-site hardware support 3, 4, or 5 years of standard business hours 4-hr response hardware support 3, 4 or 5 years of Support Plus - standard business hours, 4-hr onsite response hardware support 1, 3, 4 or 5 years of Support Plus 24-24x7, 4-hr onsite response hardware support 1, 3, 4 or 5 years of Proactive 24 - proactive advice assistance, 24x7 4-hr onsite response hardware support Related Options Options HP ProCurve Switch XL 100/1000-T Module NOTE: May be required for expansion racks - use RISS sizing tool. This option is available for customers with A7970B and prior RISS base units. HP ProCurve 100/100-T transceiver NOTE: May be required for expansion racks - use RISS sizing tool. This option is available for customers with A7970B and PRIOR RISS base units. HP XP ProCurve Switch XL16 10/100/1000 Module NOTE: May be required for expansion racks - use RISS sizing tool. This option is available for customers with RISS 2.8TB base unit A7970C and LATER. HP ProCurve Switch 5400zl 24p 10/100/1000 module NOTE: Required to add Expansion Racks - use RISS sizing tool. This option is available for customers with RISS base system A7970D only. J4821B J4834A J4907A J8702A DA - 11918 Worldwide Version 10 August 8, 2007 Page 18
Technical Specifications Form Factor Dimensions Weight Internal Cables External Cables Input Requirements Power Cord Receptacle Power Requirement Power Consumption and BTU Rating/Heat Dissipation Interface Protocol Support Maximum capacity per RISS Maximum Performance incoming messages Maximum Performance message retrievals Reliability Features 42U rack configuration Out of Box (each rack) Shipping (each rack) Out of Box (each rack) Shipping (each rack) Required/Supported Required/Supported Nominal Line Voltage Range Line Voltage Line Frequency Rated Input Current Country dependent - contact HP for details 78.70 x 24.00 x 39.37 in (2000.00 x 610.00 x 1000.00 mm) 85.40 x 32.00 x 48.00 in (2169.20 x 812.80 x 1219.20 mm) 1,800 lbs (818.2 kg) 2,300 lbs (1,059 kg) All power and interconnect cables included in base rack configuration and upgrade options. Two (2) NEMA L6-30 power plugs are included. Various countries require different plug configurations and require customization. 220 to 240 VAC 180 to 265 VAC 50 to 60Hz 118.6A (220V) Connected to the facility input or to a high voltage UPS. Must be installed by a certified on-site electrician in accordance with the local electrical installation codes. System includes 2ea rack mounted PDU HV units (24A US/Japan and 32A International). Part Number AMPs Typical Thermal (BTU/hr) Max Rated Input Current AMPs A7970D 14.8 10,234 40.9 AG442B 2.6 1,930 8.2 A5662CQ/CS.9 666 3 A7977C.9 666 3 A7978C.9 666 3 A6580C 1.8 1,332 6 A7979CS/CF.9 666 3 AG770A 1.8 1,332 6 1 Gigabit Ethernet SMTP, HTTP, IP Maximum capacity of 300 TB based with 21 fully populated expansion racks. Up to 2 million messages per day at 50KB average message size for the standard HP Base System (A7970D) configuration. Additional message throughput performance can be configured by adding Universal Smartcells and Portal Performance Upgrades. Up to 240 simultaneous messages per standard HP RISS Base System (A7970D). The number of simultaneous message retrievals can be increased by adding HP RISS Query Portal Performance Upgrade (PN: A5662CQ). Synchronous level mirroring of each object, RAID-6 (ADG), redundant paths, plus additional copies either at a local or remote site with the replication option. DA - 11918 Worldwide Version 10 August 8, 2007 Page 19
Technical Specifications Environment Temperature Standards Compliance Relative Humidity (non-condensing) Nominal Airflow Altitude Air Quality Operating 10% to 90% Shipping 5% to 95% 2474 cfm The maximum operating temperature should be decreased by 0.5 C for each 300-meter increase in altitude, up to 3,000 meters. Data center Controlled environment Operating 50 to 90 F (10 to 35 C) Shipping -22 to 122 F (-30 to 50 C) Safety UL 60950:2000 CSA 22.2 No. 60950-00 IEC 60950-1: 2001 EN 60950-1: 2000 IEC 60825-1: 1993 / EN 60825-1 : 1994 - Class 1 EMC CISPR 22:1997/EN 55022:1998 FCC Title 47 CFR, Part 15 20780 Supplement B IEC 61000-3-2:1995 / A1:1997 / A2:1998 / EN 61000-3-2:1995 / A1:1998 / A2:1998 IEC 61000-3-3:1994 / EN 61000-3-3:1995 CISPR 24:1997/EN 55024:1998 Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. DA - 11918 Worldwide Version 10 August 8, 2007 Page 20