VEHICLE EQUIPMENT INSTRUCTIONS

VEHICLE EQUIPMENT INSTRUCTIONS A

Table of Contents 1) Ramp and Seats 2) Passenger/Attendant Operation 3) Restraint System City CarShare addenda noted by

1) Ramp and Seats 2

Unfolding Ramp Manual Ramp Operation Be sure the vehicle is parked in a location that allows for safe deployment of the ramp (at least 6-8 feet clearance on level ground to avoid injury or damage to ramp) and exit from the vehicle. Turn off engine before opening the ramp door. Rear Ramp Vehicle The ramp has an assist spring to help with the weight of the ramp when deploying or stowing. To engage the ramp, pull ramp outward until bottom of ramp touches the ground. 3

Manual Ramp Operation The ramp has an assist spring to help with the weight of the ramp when deploying or stowing. Be sure the vehicle is parked in a location that allows for safe deployment of the ramp and exit from the vehicle. Unfolding Ramp--Manual Ramp Operation To enter the van from the side without deploying the ramp, (continued) there is a swing-out gate feature. Locate the Ramp Release Make sure that the engine is turned off before opening the back door. lever near the top of the right side of the door panel to To engage the fold-out ramp: access the van without unfolding the ramp. To engage the ramp, simply pull top of ramp outward until bottom of ramp touches the ground. 1. Pull out the outer panel of the two-panel ramp. 2. Gently push the entire ramp towards the floor, keeping pressure on it until it reaches 45 degrees. 4. Step to the side. The ramp will finish deploying on its own. 5. To lock in place, step on the ramp to flatten it. 3! ONLY deploy ramp on level surface to avoid injury or damage to ramp NO YES 4

Seating Options in Rear Ramp Vehicle Second-Row Bucket Seats Both bucket seats must be folded up in order for a wheelchair to be secured in the middle. To unfold the bucket seats: 1. Stand outside the sliding door. Locate red lever Z in the underside of the seat. Pull lever Z and hold all the way back towards the rear of the van until seat is completely down. Drop seat down and release lever Z. Verify it is secure. If not, pull lever Z again, press seat down, and release lever Z. Push seatback and headrest up. Repeat for the other seat. To fold the bucket seats: 1. Stand outside the sliding door. Pull side lever X to flip down headrest and collapse seat-back (the headrest will snap down automatically). Locate red lever Z under the seat. Push lever Z towards the rear of van, and lift the seat up towards you until it locks in place. Verify that the seat is secure. Repeat for the other seat. Lever X Lever Z 5

Seating Option for Rear Ramp Vehicle (continued) Third-Row Bench The bench must be folded up for a second wheelchair to be secured in the back, and to allow any wheelchair users to enter and exit the van. (NOTE: the second space may not accommodate all mobility devices.) To unfold the bench: 1. Turn the bottom red lever switch A towards the front of van to unlock the bench. 2. Standing behind the bench seat, use your left hand to press down red lever B located in the middle of the underside of the bench seat. Once it s fully unfolded, you will hear a click and the bench will be secured. Simply lift the seat-back and it will lock into place. To fold the bench: 1. Standing behind the bench seat, first pull red lever C on the left corner of bench and collapse the seat-back. With one hand, gently push down the bench on the left side directly above red lever D. With the other hand, press red lever D and fold the bench up. 2. Make sure to turn the bottom red lever switch A towards rear of van to lock the bench in place. Lever D Lever B Lever A Lever C 6

2) Passenger/Attendant Operation 7

Passenger/Attendant Operation The emergency parking brake MUST be released in order to shift gears and operate the rear ramp vehicle. Wheelchair passengers and attendants must use basic common sense and good judgment regarding AccessMobile use. Wheelchair attendants should be instructed on any special needs and/or procedures required for transport of wheelchair passengers. Each wheelchair passenger has a unique set of physical abilities combined with the physical characteristics of his or her wheelchair that dictate the method in which he or she will enter or exit the van. The procedures for safe operation outlined in this guide are general in nature. Follow all safety instructions regarding torso restraints, stability, balance, weight distribution, and use of attendants as specified in the owner s manual supplied with your wheelchair. Determine, establish, and practice ramp entry and exiting procedures under direction of your healthcare professional, your wheelchair representative, and your mobility representative to ensure your ability to do so in a safe manner. It is the responsibility of the wheelchair operator, or attendant if wheelchair user is unable, to enter and exit the van on the ramp in the safest manner. Wheelchair-Equipped Occupant Seat Belts Wheelchair passengers should position and secure their wheelchair-equipped restraints (torso restraints), as specified by the manufacturer, before entering or exiting the van. Different types of disabilities require different types of wheelchairs and different types of wheelchair-equipped occupant restraint belt systems (torso restraints). It is the responsibility of the wheelchair passenger to have restraints to meet their physical abilities as directed by their healthcare professional. Stabilizing Wheelchairs Powered and manual wheelchairs are designed to remain upright and stable under normal operation. All activities that involve movement in a wheelchair have an effect on the combined center of gravity of the occupant and the wheelchair. Be aware of the ramp slope (angle). The slope of the ramp has a direct effect on the center of gravity. In rear ramp vehicles, there may be a slope inside the van, beyond the ramp. Be cautious of this slope, as well as the slope of the ramp, while boarding or exiting. Keep in mind your center of gravity and your ability to maintain stability and balance. 8

Do not operate your wheelchair on the ramp without assistance if Stabilizing you are Wheelchairs unable to maintain (continued) stability and balance. Counter balance Do not operate devices (anti-tip your wheelchair bars) may on be available the ramp from without your wheelchair assistance if you are unable representative to maintain to enhance stability stability and and balance. balance. Counter balance devices (anti-tip bars) may be available from your wheelchair manufacturer Operate to a enhance power wheelchair stability at and a slow balance. and constant speed when Operate on a power the ramp. wheelchair Do not accelerate at a slow suddenly and constant when on speed the van when ramp, on the ramp. this could Do not cause accelerate the front wheels suddenly to rise, as this resulting could in cause the occupant the front wheels tipping to over rise, backwards. tipping the occupant backwards (see diagram at right). The aid of an attendant stabilizing the wheelchair provides optimum of an safety. attendant Wheelchair stabilizing passengers the wheelchair who intend provides to enter or exit The aid optimum safety. Wheelchair passengers who intend to enter or their van without assistance must determine the safest and most exit the van without assistance must determine the safest and most practical practical method method based based on on the the physical physical characteristics characteristics of their of their personal personal wheelchair wheelchair and and their their own own physical physical capabilities. capabilities. Wheelchair Attendants It is important It is important that you that review you review with the with wheelchair the wheelchair occupant occupant the the proper method proper method of entering of entering and and exiting exiting the the van. van. When assisting a wheelchair occupant, remember to use good body When mechanics. assisting a When wheelchair the wheelchair occupant, remember is on the to ramp, use good the attendant body mechanics. must hold When the push the wheelchair handles (or is on other ramp, handles) the attendant must grasp the push handles (or other) securely. Detachable wheelchair parts such as arm or leg rests must never be used for securely. hand holds Detachable or lifting wheelchair supports. Doing parts so such could as result arm in or these leg parts rests must becoming never be inadvertently used for hand-holds detached from or the lifting wheelchair, supports. resulting Not using push possible handles injury could to the cause wheelchair these occupant parts to and/or become the inadvertently attendant. detached, resulting in possible injury to the wheelchair occupant and/or the attendant. Wheelchair Orientation and Securement During The wheelchair Transportation and occupant must face forward and must be The secured wheelchair using and the Forward-Facing occupant must Wheelchair face forward and Occupant and must Belt be secured and Track using System the Forward-Facing when riding the Wheelchair van. and Occupant Belt and Track System when riding in the van. 6 9

3) Restraint Instructions for Q straint system (Manufacturer s Instructions) 10

Pre-boarding Recommendations Inspect and prepare all your RESTRAINT system belts and retractors Be sensitive to your passenger Be careful in handling the wheelchair Explain to your passenger what you are doing to make them feel comfortable with the process List of items for each passenger and chair location: 4 wheelchair belts (see top photo at right) 1 lap and shoulder belt (see bottom photo at right) NOTE: Do not alter any of the RESTRAINT system belts, retractors, or components. Always keep belts and retractors together as a complete kit. All equipment is kept in the storage compartment. Return all equipment at end of trip (failure to do so will result in fees). Tie-Down (3) Pin Connector (1) Female Buckle (2) Male Tongue Attach female buckle (1) to male tongue (2) and fasten pin connector (3) onto belt 11

Anchor Positions Place wheelchair facing forward in securement area; apply wheel locks or turn power off. Each chair Each chair needs needs to be to anchored face forward. from 4 positions 2 in front, 2 in back (Figure 1). In side Each ramp chair vehicles, needs to two be wheelchairs anchored from can 4 positions be secured 2 side in front, by side, 2 in but back. both must be facing forward. In rear ramp vehicles, two wheelchairs can be secured one in front of the other, single file, but both must be facing forward. NOTE: The second space in rear ramp vehicles may not accommodate all mobility devices. Figure 1 Anchor Positions 9 12

Steps to Securing Tie-down Anchors Lift up oval knob. Align tie-down anchor with floor anchorage pocket track. Release oval knob when anchor is aligned. Confirm that anchor is secure by trying to slide it back and forth along the track. If it slides, start over. Rear Ramp Vehicle Anchor Side Ramp Vehicle Anchor 13

Steps to Securing Wheelchair NOTE: Our recommended center-to-center distances are based NOTE: Our recommended center-to-center distances are based Ensure straight line from anchorage to wheelchair attachment. on common wheelchair sizes. Exceptionally large or exceptionally on common wheelchair sizes. Exceptionally large or exceptionally small wheelchairs may small require wheelchairs anchorage may require anchorage spacing spacing that differs that differs from Attach the four tie-down anchors to Insure solid straight frame line members from anchorage to wheelchair from attachment our recommendations. our recommendation. Use the Use belt the belt angles from figure Figure below 2 to weldments, near seat-level (see Figure See 3, figure page below 15). for proper belt angles below to determine determine exact exact placement of of the tiedown tie-down in L-track in L-track or A-trackor Attach to solid frame member. See next page for use of webbing Ensure tie-downs are fixed at approximately 45 degrees, and A-track pockets. loop on areas that are hard to reach with the hook are within the angles shown in Figure 2. Do not attach anchors Preferred angles and location of tiedown straps from wheelchair Insure belts are properly tensioned Figure 2 shows preferred securement angles points and to vehicle location anchor of points. tie-down Angle straps front tie downs from to wheels, plastic, or removable parts Tiedown of wheelchair. anchorage should be installed with wheelchair center-to-center securement out for points lateral to stability vehicle when anchor possible. points. D=12 (300 Angle mm) front distance according to figure on page 13 See Figure 4, page 15, for use of webbing loop on areas that tie-downs out for lateral stability when possible. D=12 (300 mm) See next page for ideal geometry to attach our hooks are hard to reach with the hook. Do not allow webbing to be twisted inside the retractor. Ensure all tie-downs are locked and properly tensioned. If necessary, rock wheelchair back and forth to take up additional webbing slack. Tie-down anchorage should be installed with center-to-center distance according to Figure 6 for rear ramp vehicle and Figure 7 for side ramp vehicle on page 16. Rear 13-15 (330-380 mm) See Figure 5 on page 15 for ideal geometry Front 28-30 to (711 attach - 762 mm) our hooks. Front to Rear 44-54 (1067-1370 mm) Do not allow webbing to be twisted inside the retractor. Figure 2 Wheelchair Reference Plane 11 14

Frame Attachment Securement-point Geometry Figure 3 Frame Attachment If frame is hard to reach with hook, use the webbing loop. Webbing If frame Loop is hard Extension to reach with hook, use the webbing loop. If frame If frame is is hard to reach with hook, hook, use the use webbing the webbing loop. loop. Figure 5 Securement-point Geometry Figure 4 Webbing Loop Extension 12 12 12 15

Rear Ramp Vehicle Anchorage Distances: Rear 13 15 (330 380 mm) Front 28 30 (711 762 mm) Front to Rear 44 54 (1067 1370 mm) Note: Recommended distances are based on common wheelchair sizes. E wheelchairs may require anchorage spacing that differs from our recommen angles (Figure 4) to determine exact placement of floor anchorages. Side Ramp Vehicle Anchorage Distances: Rear 13 15 (330 380mm) Front 26 34 (660 860mm) Front to Rear 42 60 (1,070 1,520mm) Other Items to consider when determining floor anchorage placement: Tiedowns should never pass through wheels of the wheelchair Tiedowns should have a clear path from floor anchorages to the wheelc any parts of the wheelchair (E.g. footrests) Optimal angle of tiedowns for crash protection and maximum stability of Figure 4. Figure 6 Anchorage Distances-REAR Figure 3 Figure 7 Anchorage Distances-SIDE 13 Q5-1150 Sep09 Figure 4 Preferred locations and ang securement points to vehicle an angled out for lateral stability wh 16

Belts Lap-Shoulder Belts Postural Belt 1. Place postural belt around person, below the arms. Attach lap and shoulder belt, Attach as lap seen and shoulder in Figure belt, as 8. seen in Figure 1 below. 2. Buckle 1) up Place around postural belt the around wheelchair. person, below Make the sure arms. the padding is located 2) Buckle at the up chest around the height. wheelchair. Make sure the padding is Belt should bear upon the bony structure of the body and should Belt should bear upon the bony structure of the body and should be worn low across the front of the pelvis with the junction between 3. Adjust be located belt if at the necessary. chest height. worn low across the front of the pelvis with the junction between 3) Adjust belt if necessary the lap and shoulder belts the located lap and near shoulder the belts passenger s located near the hip. passenger s Adjust hip. Adjust the belts as firmly as possible the belts consistent as firmly as with possible user consistent comfort. with Ensure user comfort. Ensure that the belt is not twisted. that Use the height belt is not adjustor twisted. Use if applicable. height adjustor if applicable. Figure 8 Lap-Shoulder Belts WARNING: Lap-shoulder belts should Figure not be 1 held away from passenger s body by wheelchair components such as wheels, armrests, panels, or frame. Do not install anchorages or any system component into unsound materials such as corroded metal, wood, plastic, or fiberglass panels without suitable reinforcements. Figure 9 Postural Belt 14 17

Securement System Pre-Reservation Inspection Checklist The following items, as a minimum, should be inspected before use: Check to ensure tie-down webbing is not cut, frayed, damaged, or contaminated by polishes, oils, or chemicals. Check that metal parts are not worn, broken, or cracked. Check that all mounting hardware, such as bolts, nuts, etc. is secure. Check floor anchorages to ensure cleanliness and securement. Check shoulder belt anchorages for proper securement and operation. Check lap and shoulder belt webbing to ensure it is not cut, frayed, damaged, or contaminated with polishes, oils, or chemicals. Check buckles for damage and ensure proper operation. Check male buckle pin connector bushing to ensure it is not cracked, broken, or missing. Check any other parts of the securement system and accessories that may not be specifically indicated in this checklist, but are pertinent to a safe operational system. If you notice any damaged or missing components, please call Member Services immediately at (415) 995-8588 or email memberservices@citycarshare.org. If the components condition or absence prevents safe operation of the vehicle, call the 24-hour Emergency Line at (415) 786-7468 for immediate assistance. 18

WTORS Compliance Use only with forward facing wheelchairs. During transportation, auxiliary wheelchair equipment should be secured to the wheelchair or removed from the wheelchair and secured in the vehicle. Whenever possible, items attached to the wheelchair in front of the occupant should be removed and secured separately during transportation. The RESTRAINT system should be used in accordance with these instructions: Occupant restraints should not be held away from the body by wheelchair components or parts such as the wheelchair armrests or wheels. Never rely on the chair s own lap belt unless it is also an approved vehicle occupant restraint. Make sure belts are kept clean and coiled within the retractor when not in use. Make sure you use your own driver s seat belt. City CarShare strongly recommends that passengers receive attendant s assistance when entering or exiting the van. 19

Download this guide from our website at www.citycarshare.org or mobile app. 1182 Market Street, Suite 300 San Francisco, CA 94102 Member Services: (415) 995-8588 memberservices@citycarshare.org 24-hour Emergency Line: (415) 786-7468 Reservations: (415) 799-3535 www.citycarshare.org/m