American University of Ras Al Khaimah 2014-2019 Strategic Plan Library 5-Year Unit Action Plan



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American University of Ras Al Khaimah 2014-2019 Strategic Plan 5-Year Unit Action Plan University Mission: AURAK is committed to the highest standards of teaching, research, ethics, and service to the community, and its graduates are prepared to be knowledgeable, thoughtful, creative, and responsible individuals. Unit Mission: The mission of the library is to provide access to, and effectively deliver of accurate and timely information resources to AURAK students, faculty, and staff in support of the research, and instructional mission of the University. University Goals University Objectives Unit Action Responsibility Timeframe Measurement Status Goal # 1 Develop innovative, challenging and high quality academic programs that are relevant, demand-driven and set the University at the forefront of education in the UAE and the region. Develop and promote at least three new undergraduate programs and two new graduate programs, new areas of emphasis within existing programs and additional certificate programs that are demand driven in the UAE and the region and that expand the range of the university s offerings. Attract, retain and nurture a strong faculty that is recognized for excellent teaching, scholarship, and creative activity. Objective 3: Improve technology for Provide training among faculty and /Librarian Every new Academic Users Satisfaction

teaching and learning in all campus facilities. students on how to deal and make use of the available e- resources - Committee -Deans -Chairs year in September of the years Survey Results Replace or upgrade all computers in computer laboratory Maintained and update webpage regularly Add Acquisition and information services modules to Management System (Symphony) as a means of disseminating lists of new arrivals among faculty and students, and introduce new library services such as account control and statistics. /Librarian -IT Dept. /Librarian -IT Dept. /Librarian -IT Dept. Sept. 2015 Regularly Sept. 2014-2019 Sept. 2015 Service Record from IT Dept. -Updated library webpage -Service Record from IT Dept. Records for additional module from Symphony -Service records from IT Dept. Objective 4:

Maintain effective preparatory programs. Objective 5: Increase the student body by expanding student recruitment and success. Objective 6: Ensure adequate campus facilities and infrastructure development for the growing university Propose for functional library new building according to international standards. Implement RFID system for: a. security purposes b. check-in / check-out system Sept. 2016 /Librarian -President - Vice -President for Administrative -Vice President for Academic (Provost) /Librarian -IT Dept. Feb. 2015 Sept. 2016 New building for the library according to academic buildings standards -Records of received offers and quotations -Approved requisition -Implementation of the RFID c. inventory Sept. 2017 d. Other management applications Sept. 2018 Goal # 2 Build a learning environment that Continuously improve the quality of library collections, Update library collections; continuous /Librarian - Every September February, Total number of Holdings and Electronic

focuses on students, promotes advanced critical thinking skills, fosters creativity, and instills a commitment to lifelong learning. services, and facilities. acquisition of books and other library materials in all formats; Subscribe to new electronic journals and databases Conduct Users Satisfaction Survey among faculty and students Hold regular meetings with Committee Committee -Deans -Chairs /Librarian -IEO /Librarian - Committee and June of the year 2014-2019 (Every Semester) April of each academic year during 2014-2019 Every Nov. of the year 2014-2019 Journals and Databases Users Satisfaction Survey Results Minutes of the Committee meetings Promote opportunities for undergraduate students to develop research expertise. Implement Interlibrary loan (ILL) and Document Delivery Services (DDS) Conduct library orientation /instruction among students ; Assist students in retrieving library information related to their research; Distribute library users guide to students Director of the / Librarian - Assistant Sept. 2015 records / statistics on ILL and DDS Every September February, and June of the year 2014-2019 Users Satisfaction Survey Results

Objective 3: Increase the number of programs in the continuing education department. Objective 4: Improve technology for teaching and learning in all campus facilities. Include in the library webpage, the services on how to use the library for research Conduct Training Course for School Librarians in Ras Al Khaimah in cooperation with RAK Educational Zone Provide training among faculty and students on how to deal and make use of the available e- resources -IT Dept. /Librarian - Committee -Deans -Chairs Sept. 2015 January of 2015 and 2016 Every new Academic year in September of the years webpage with guide on how to use the library resources for research Survey about the effectiveness of the Training Course Users Satisfaction Survey Results Replace or upgrade all computers in computer laboratory /Librarian -IT Dept. Sept. 2015 Service Record from IT Dept. Maintained and update webpage regularly Add Acquisition and information services modules to /Librarian -IT Dept. /Librarian -IT Dept. Regularly Sept. 2014-2019 Sept. 2015 -Updated library webpage -Service Record from IT Dept. Records for additional module from Symphony -Service records

Management System (Symphony) as a means of disseminating lists of new arrivals among faculty and students, and introduce new library services such as account control and statistics. from IT Dept. Goal # 3 Create an environment that values diversity, promotes cultural understanding and fosters civic responsibility. Objective 5: Provide the infrastructure and tools required to sustain academic success. Increase broad-based community support for student life and learning. Develop student-leaders. Objective 3: Develop, implement, and promote opportunities for students appreciation and analysis of diversity and multiculturalism. Objective 4:

Engage student in civic activities. Goal # 4 Maintain a student life program that focuses on students needs, one that renders them capable of adapting professionally to multicultural, global environments and of becoming responsible citizens. Enhance the quality of student life. Support students successful transition from high school to university. Provide Orientation / Training to students on how to use the library, emphasizing the difference between high school library and university library - Assistant Every September February, and June of the years 2014-2019 -Training workshops Records -Survey of user satisfaction of services Objective 3: Improve the quality of advising and counseling. Objective 4: Develop and improve greater integration between the academic and co-curricular activities that promote leadership, volunteerism, and social responsibility. Objective 5: Develop partnerships with campus activity units at other universities and opportunities

for student life involvement in off campus services. Objective 6: Promote an atmosphere that is conducive to creating an appreciation, understanding, and acceptance of cultural, ideological, and individual differences and lifestyles regardless of physical abilities, race, ethnicity, religion, age, gender. Goal # 5 Support and promote the personal and professional development of faculty and staff to realize their potential and contribute to the mission of the University. Recruit and retain high quality faculty and staff by identifying the market and competition, ensuring equity with salary and benefits, and providing a supportive environment through professional development opportunities. Appoint one (1) Assistant Librarian; Arrange for seminar / training about the specialized databases and the current available ones (e-resources) Attend seminars / workshops /professional meetings in cooperation with ANKABUT, American / Librarian -HR and University Administration / Librarian Sept. 2014 in cooperation with HR and Univ. Admin Sept. 2014 Sept. 2015 Assistant Librarian contract Seminar/training records Certificates of attendance

Association (ALA), and Special Association (SLA) Create a comprehensive Faculty Development Program grounded in curriculum and scholarship that prepares faculty to engage the student intellectually and pedagogically and to advance learning in a competitive, global environment. Objective 3: Develop self and peerevaluation systems on teaching effectiveness for faculty. Objective 4: Promote excellence in teaching among faculty. Provide relevant library instructional materials / textbooks, information technology system to faculty Includes library resources & services within the educational -IT Dept Every September February, and June of the years Sept. 2015 -List of Textbooks Records of Resources Acquisitions Availability of Resources and services within

technology (Blackboard) the Blackboard Objective 5: Develop a performance appraisal system with a focus on setting goals and objectives. Evaluate librarians and staff in line with the library s goals and objectives; Director of the / HR Every Sept. of the year 2014-2019 Staff Annual Performance Appraisal Report Conduct Users Satisfaction Surveys among students -IEO Every April of the year Users Satisfaction Survey Results Goal # 6 Establish linkages and liaisons with regional and international businesses and educational institutions to meet mutually beneficial needs and respond to emerging trends. Develop relationships with educational institutions. Sign cooperation agreements and memorandum of understanding with other Emirates university, academic, and research libraries such as RAK Medical and Health Sciences University, ANKABUT, National Network for Research and Education; RAK Public, Higher Colleges of Technology (HCT), Schools (i.e. RAK Academy) etc.; Director of the Regularly during the academic years 2014-2019 Number of Signed cooperation agreements and MoUs

Sign cooperation agreement with national, regional, and international universities and institutions in cooperation with the Office of International programs -Office of International Programs Regularly and continuously during the academic years 2014-2019 Number of Signed cooperation agreements and MoUs Develop relationships with local and international business communities, state agencies, and civic organizations. Objective 3: Increase the number of internship, service-learning, and other experiential opportunities. Objective 4: Develop and implement comprehensive fund-raising strategies for activities with individuals, corporations and businesses to secure enough support for the university. Objective 5: Start donation and Sept. 2015 -Signed contract

Goal # 7 Develop the capacity to advance knowledge and create sustainable environments through relevant research that serves the Ras Al Khaimah Emirate, the greater region, and the world. To build relationships with potential and current donors, including alumni, community members, and local, regional and international organizations. Promote through research and other means environmentally sustainable processes and reasonable development that foster livable communities and healthy environments. Provide expertise to local and regional planning and development authorities to promote environmental stability and integrity. exchange of publications agreements with the concerned national and international institutions onwards on regular basis with donors -Records of received donations Objective 3: Develop and offer continuing education programs that lead to environmental sustainability. Goal # 8 Commit to continuous quality improvement through critical Establish a continuous quality improvement process that measures outcomes against stated program objectives. Conduct Users Satisfaction Surveys among students and -IEO Every April of the years Users Satisfaction Survey Results

reflection and assessment. Maintain a high standard of institutional excellence through its comprehensive, integrated institutional effectiveness system. faculty Objective 3: Strengthen existing programs by ongoing assessment of learning outcomes and the strategic allocation of resources. Objective 4: Create, maintain, and develop an effective assessment process. Objective 5: Develop and maintain a system of tracking and monitoring assessment and accreditation activities. Responds to resources needs of different Schools as a result of the evaluation concerning the current programs and plans for new programs Conduct Users Satisfaction Surveys among students -IEO Every September February, and June of the year Every April of the year List of resources needs provided by each School Analysis of satisfaction survey Users Satisfaction Survey Results Objective 6: Acquire international accreditation for the university and all relevant degree programs.

Goal # 9 Promote dynamic professional development for clients and community service to meet the needs of business, government, and schools in Ras Al Khaimah and the Emirati community. Expand opportunities for the community and University interaction. Accept and allow researchers from other institutions and users from local community to make use of the available library resources and facilities. Sign cooperation agreements and memorandum of understanding with other Emarati university, academic, and research libraries - Assistant Director of the On-going Every Feb. and June of the year utilization statistics Number of Signed cooperation agreements and MoUs Develop outreach activities to sustain growth and to ensure continued viability of its programs. Provide specialized training courses on library and information skills to other institution Director of the Sept. 2015 Cooperation Agreements

Objective 3: Collaborate with community stakeholders, academic institutions, and service sectors to address community needs. Sign cooperation agreements and memorandum of understanding with other university, academic, and research libraries such as RAK Medical and Health Sciences University, ANKABUT, National Network for Research and Education; RAK Public, Higher Colleges of Technology (HCT) and RAK Academy etc.; Director of the Every Feb. and June of the year Number of Signed cooperative agreements and MoUs Coordinate with RAK Educational Zone for Training Courses Jan. 2015 and Jan. 2016 -Training Records -Survey about the effectiveness of the Training Course Offer library and information services to RAK community Director of the Jan. 2015 onwards Services records

Objective 4: Provide support and educational consultation to local school districts and families. Objective 5: Improve the visibility and role of educational outreach programs within the RAK community and in the UAE. Arrange for school librarians training courses to local and school districts. Director of the Jan. 2015 onwards -Training Records -Survey about the effectiveness of the Training Course