Considerations for using the Web for Medical Device Applications

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Considerations for using the Web for Medical Device Applications MEDS, San Diego August 23 rd, 2012 Daniel Sterling, President

Who is Sterling? Your Partner in Medical Device Development What we do: o System development and test Software and Electronics Experts Any Phase o Risk planning and hazard identification o DHF Remediation o Project Rescue o Quality System Consulting o Host Management 300+ Projects with 100+ Clients Registered ISO 13485 FM 543438 IEC 62304 Compliant There when you need us!

Is Your App a Device? and if so?? In the United States LAW (FD&C Act) Regulation (21CFRxxx) FDA Guidance ANSI / AAMI / ISO / IEC Standards

Medical Device Defined Section 201(h) of the FD&C Act: an instrument, apparatus, implement, machine, contrivance, implant, in vitro reagent.., that is intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease, in man or intended to affect the structure or any function of the body of man or other animals

Intended Use 21 CFR 801.4: may, for example, be shown by labeling claims, advertising matter, or oral or written statements by such persons or their representatives. by the circumstances that the article is, with the knowledge of such persons or their representatives, offered and used for a purpose for which it is neither labeled nor advertised.

What if my App is a Device? Impacts Design/Development Impacts Maintenance

Impact on Design/Development Risk Risk Risk Assess, Mitigate, Test & Trace and Repeat How Much Determined by Class and LOC

Impact on Maintenance Active Surveillance Program Relationship with vendor(s) Gather field/use information Configuration Control Update/Validate likely frequent

FDA Guidance for Networked Medical Applications: Guidance for Industry, Cybersecurity for Networked Medical Devices Containing Off-the-Shelf (OTS) Software, January 14, 2005 http://www.fda.gov/cdrh/comp/guidance/1553.pdf Risk considerations for networked devices vulnerable to altered behavior Plan for control of the device, updates/patches Drives requirements for client/mobile devices (e.g. control of OS updates) Drives requirements for web services, including database maintenance Subject to Validation Design, not usually Clinical Not usually subject to resubmission When no impact on indication, efficacy and safety

Sev P1 P2 Sev P1 Impact of 62304 Risk Management: SFMEA Risk of Each Item/Unit ID Class Unit Class Sub-Unit Class Sub-Unit 2 Class Potential Failure Mode Potential Cause(s)/ Mechanism(s) of Failure Potential Effect(s) of Failure (Harm) Risk SRS ID Mitigations. Risk P2 Res C Main Control Module C User Interface C Main Panel C Failure to display warning and notification messages C Failure to display correct images A Failure to display correct patient information Why P1 and P2??

Impact Risk of Harm vs. Risk of Hazardous Situation 14971:2009 80002-1 IEC 62304 says P1 == 1

Types of Potential Risks & Causes Unique to Web/Networked Systems: Safety/Efficacy Related: Altered Behavior Browser/Server Hijacked Packets Intercepted/Altered Use Related Delays lead to misuse Lost packets cause errors in judgment Privacy (HIPPA) Packets Intercepted Phishing Theft (Intellectual Property) Code transferred to client for execution, especially script Packet Interception

Types of Potential Causes Unique to Web/Networked Systems: How Can This Happen? Exploit of vulnerabilities SQL Queries Injected at the Client, Sent Through to Server User Spoof Create an admin account in application and/or database Substitute Code at Client, Web Server, or Database (stored procedures) Resources Unavailable Transport Delays lead to user impatience Resource availability and response hampered by competing services Client or Server

Types of Potential Mitigations Unique to Web/Networked Systems: How Can We Protect Ourselves? Design Prevent injection points in application UI Don t pass inputs through to server w/o validation Actively Manage User Sessions Session Handshaking Message sequencing for security and to prevent use errors Client Monitor for Server Inconsistency Server Monitor for Client inconsistency Alarms Use OTS/SOUP with lower probability of exploit (server enforced) Secure browser through configuration Use embedded browser Use NO browser (e.g. Silverlight Client) Avoid IE if possible, otherwise you need a vigorous maintenance program Execute Business Logic (IP) on Server, when possible Rich interfaces may need to run on client for responsiveness (e.g. a configurable graph) Execute on client using binaries rather than script (e.g. library or control rather than Javascript) Encrypt Client/Server Communications Databases

Types of Potential Mitigations Unique to Web/Networked Systems: How Can We Protect Ourselves? Design Prevent/Minimize Competing Processes On Client, run stand-alone (if possible) On Client, monitor performance and alarm On Server, host only your application (can t use most commercial hosting providers) Use Redundant Application and Database Servers Monitor performance Manage usage Alarm Partition Database Servers for Performance and Scalability CRC Code Periodically Monitor Alarm Network/Server Security Lock it down! Disable all unused ports Avoid commonly used ports, if possible

Types of Potential Mitigations Unique to Web/Networked Systems: How Can We Protect Ourselves? Maintenance Configuration Control Consistent with QRS/GMP/ISO13485 Expeditiously Patch all OTS/SOUP, Client and Server Virus and Malware Surveillance Audit User Accounts and Database Periodically (Script or Manual) Look for unauthorized accounts Look for data that is inconsistent with the application s use of the database Periodic Performance Testing Degraded performance may indicate a compromised system Periodic Network Validation Services Running Ports Open User Accounts

Underlying FDA Guidance for Software: Guidance for Industry and FDA Staff -- Guidance for the Content of Premarket Submissions for Software Contained in Medical Device, May 11, 2005 http://www.fda.gov/cdrh/ode/guidance/337.html What Documents to Submit to FDA Based on Level of Concern General Principles of Software Validation; Final Guidance for Industry and FDA Staff, January 11, 2002 http://www.fda.gov/cdrh/comp/guidance/938.html Name is deceiving; outlines good content for all/most design output Validation is based on a preponderance of evidence that good practices were used.

Underlying FDA Guidance for Software: Guidance for Industry, FDA Reviewers and Compliance on Off-The-Shelf Software Use in Medical Device, September 9, 1999 http://www.fda.gov/cdrh/ode/guidance/585.html Defines OTS Software What you need to do with OTS as part of Validation and Risk Assessment

A word about Medical Device Data Systems (MDDS) New rule: 21 CFR 880.6310 (not just guidance) The Good: Reclassification from III to I The Bad: Makes it clear that more devices and organizations fall under Class I regulations (e.g. hospitals developing/modifying their own systems which meet the definition)

FDA Guidance for Mobile Medical Applications: Draft Guidance for Industry and Food and Drug Administration Staff, Mobile Medical Applications, DRAFT GUIDANCE, July 21, 2011 http://www.fda.gov/biologicsbloodvaccines/guidancecomplianceregulatorinfo rmation/ Guidances/ default.htm IMHO, nice summary - not much new, Just Another Computing Platform Why? Because all the previous guidance covers mobile Some clarification on types of apps which have not usually been considered devices (e.g. office automation, EMR accessories) Distinguishes between manufacturers and distributors (e.g. itunes) If the intended use makes the mobile device into a medical device or a medical device accessory, then it is a medical device.

Standards: References ANSI/AAMI/IEC 62304:2006, Medical Device Software Software Life Cycle Processes EN/ISO 14971:2009, Medical Devices Application of Risk Management to Medical Devices IEC/EN 60601-1-4, Medical electrical equipment Part 1-4: General requirements for safety Collateral standard: Programmable electrical medical systems (absorbed into 60601-1, ch 14 in latest version) EN/ISO 13485:2003, Medical devices - Quality Management Systems Requirements for Regulatory Purposes

Considerations for using the Web for Medical Device Applications Daniel Sterling President Sterling Medical Devices 201-227-7569 x111 dan@sterlingmedicaldevices.com www.sterlingmedicaldevices.com