CII Benchmarking & Metrics (Project Questionnaire Version 11) Glossary of Terms



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Actual Project Cost: This is the total actual cost of a project. For contractors, the cost includes all work performed by the company, including costs attributable to work added or deducted by change orders. For owners, it excludes the cost of land, and any site preparation cost. Addition: A new addition that ties in to an existing facility, often intended to expand capacity. Synonym: Expansion, Add-on. Alignment: The condition where appropriate project participants are working within acceptable tolerances to develop and meet a uniformly defined and understood set of project objectives. Baseline Schedule: is the original planned schedule approved at time of Project Sanction for owners and contract award for contractors. It should be updated to include any changes since change data are collected in a later section. For benchmarking purposes the Baseline Schedule does NOT change during project execution. Benchmarking and Metrics: the systematic process of measuring an organization s performance against recognized leaders for the purpose of determining best practices that lead to superior performance when adapted and utilized. Best Practices: A Best Practice is a process or method that, when executed effectively, leads to enhanced project performance. CII Best Practices have been proven through extensive industry use and/or validation. Brownfield: The expansion, redevelopment, or reuse of property or facility which may be complicated by the presence or potential presence of a hazardous substance, pollutant, or contaminant. Common examples are abandoned gas stations and dry cleaners, railroad properties, factories and closed military bases. Synonym: co-locate. Building: Includes Communications Center, Courthouse, Dormitory, Hotel, Large apartment complex, Embassy, Office building, Hospital, Laboratory, Maintenance Facilities, Movie Theatre, Parking Garage, Physical Fitness Center, Prison, Restaurant, Nightclub, Retail Building, School, and Warehouse. Business Driver: refers to the rationale behind of the capital investment, e.g. increase production capacity, or mandated by regulation. Change: A change is any event that results in a modification of the project work, schedule or cost. Owners and designers frequently initiate changes during design development to reflect changes in project scope or preferences for equipment and materials other than those originally specified. Contractors often initiate changes when interferences are encountered, when designs are found to be not constructable, or other design errors are found. Change Management: Change Management is the process of incorporating a balanced change culture of recognition, planning and evaluation of project changes in an organization to effectively manage project changes. CM at Risk: A delivery method which entails the construction manager to act as consultant to the owner in the development and design phases, but as the equivalent of a general contractor during the construction phase. (Last update: May 08, 2012) Page 1

Constructability: The optimum use of construction knowledge and experience in planning, design, procurement, and field operations to achieve overall project objectives. Contingency: All costs in contingency accounts including but not limited to normal contingency, allowances, reserves, indirect costs for schedule contingency, escalation, etc. Cost Escalation: The provision in a cost estimate for increases in the cost of equipment, material, labor, etc., due to continuing price changes over time. Cost of Land: The cost of land includes the purchase price of the land obtained for project use. It does not include the cost of preparing the land for use, such as soil remediation, demolition of existing structures, site preparation, etc. Cost Reimbursable: The owner and contractor agree as to the price that will be charged per unit for the project. It is also called unit price. Its derivatives include cost plus fee, time and materials, and guaranteedmaximum price. Days Away (DA) Case: An incident which results in days away from work. Days Away (DA) Incidence Rate: The days away from work incidence rate (DA) is the number of DA cases occurring annually among 100 full-time workers (2,000 hours per worker per year). Days Away Restricted or Transferred (DART) Case: An incident which results in days away from work, restricted work activity, or job transfer. Days Away Restricted or Transferred (DART) Incidence Rate: The days away, restricted, or job transfer case incidence rate (DART) is the number of DART cases occurring annually among 100 full-time workers (2,000 hours per worker per year). Design-Build: An integrated delivery process which combines architectural and engineering design services with construction performance under one contract agreement. Direct Costs : Direct costs are those which are readily or directly attributable to, or become an identifiable part of, the final project (e.g., piping labor and material) [Source: AACEi]. Direct Cost of Field Rework: The sum of those costs associated with actual performance of tasks involved in rework. Examples include: Labor Materials Equipment Supervisory personnel Associated overhead cost Direct Work Hours: For the convenience of data collection, direct work hours include work hours of engineers/technician who produce engineering deliverables, include site investigators, meetings, planning, constructability, RFI, etc, and rework. Or work hours of workers who physically install material or physically assisting in installation. See account table for more details. (Last update: May 08, 2012) Page 2

Disputes Prevention & Resolution: Techniques that include the use of a Disputes Review Board as an alternate dispute resolution process for addressing disputes in their early stages before affecting the progress of the work, creating adversarial positions, and leading to litigation. Expansion: A new addition that ties in to an existing facility, often intended to expand capacity. Synonym: Addition. Fatality Rate: The fatality rate is the number of fatalities occurring annually among 100,000 full-time workers (2,000 hours per worker per year). Front End Planning (FPP): The essential process of developing sufficient strategic information with which owners can address risk and make decisions to commit resources in order to maximize the potential for a successful project. FEP is often perceived as synonymous with front-end engineering design (FEED), frontend loading (FEL), pre-project planning (PPP), feasibility analysis, programming and conceptual planning. Full-Time Equivalent (FTE): Represents the number of participants and the percent of time each is allocated to the project. For example, if one team member responsible for procurement works ½ time on the project, then the procurement contribution to the FTE measure is 0.5. Likewise, if two project controls specialists work on the team full time, they contribute 2.0 FTE. Grass Roots: A new facility from the foundations and up. A project requiring demolition of an existing facility before new construction begins is also classified as grass roots. Synonym: Greenfield. Heavy Industry: Includes Chemical Manufacturing, Electrical (Generating), Gas Distribution, Environmental, Metals Refining/Processing, Mining, Natural Gas Processing, Oil Exploration/Production, Oil Refining, Oil Sands Mining/Extraction, Oil Sands SAGD, Oil Sands Upgrading, Cogeneration, Pulp and Paper, Others. Indirect Costs: Indirect costs are all costs that cannot be attributed readily to a part of the final product (e.g., cost of managing the project) [Source: AACEi]. Infrastructure: Includes Airport, Electrical Distribution, Flood Control, Highway, Marine Facilities, Navigation, Pipeline, Rail, Tunneling, Water/Wastewater, Telecom, and Wide Area Network. ISBL: Inside Battery Limits (ISBL) is defined as all equipment and associated components (piping, etc.) that act upon the primary feed stream of a process. ISBL is functional-based and refers to equipment and other components that are solely dedicated to a single process whether or not the equipment is physically located within the geographical boundaries of the unit. Issue for Construction (IFC) Quantity: The work is required in the project s plans and specifications which are issued for construction, and does not include any quantity of work that is used due to rework. Lessons Learned: A critical element in the management of institutional knowledge, an effective lessons learned program will facilitate the continuous improvement of processes and procedures and provide a direct advantage in an increasingly competitive industry. Light Industry: Includes Automotive Manufacturing, Consumer Products Manufacturing, Foods, Microelectronics Manufacturing, Office Products Manufacturing, Pharmaceutical Manufacturing, Pharmaceutical Labs, and Clean Room. (Last update: May 08, 2012) Page 3

Lump Sum: The contractor agrees to provide a specified amount of work for a specific sum. It is also called single fixed price. Major Equipment: Commonly used interchangeably with Engineered Equipment. It is generally defined as tagged/numbered process or mechanical equipment including drivers. See Major Material Reference Table for details of cost elements. Materials Management: An integrated process for planning and controlling all necessary efforts to make certain that the quality and quantity of materials and equipment are appropriately specified in a timely manner, are obtained at a reasonable cost, and are available when needed. Mechanical Completion: The point in time when a plant is capable of being operated although some trim, insulation, and painting may still be needed. This occurs after completion of precommissioning. In some industries, mechanical completion may have the same general meaning as beneficial occupancy. Modernization: A facility for which a substantial amount of the equipment, structure, or other components is replaced or modified, and which may expand capacity and/or improve the process or facility. Synonyms: Renovation, Upgrade. Modularization: Modularization refers to the use of offsite construction (including a segregated area onsite). For the purposes of the benchmarking data, modularization includes all work that represents substantial offsite construction and assembly of components and areas of the finished project. Examples that would fall within this categorization include: Skid assemblies of equipment and instrumentation that naturally ship to the site in one piece, and require minimal on-site reassembly. Super-skids of assemblies of components that typically represent substantial portions of the plant, intended to be installed in a building. Prefabricated modules comprising both industrial plant components and architecturally finished enclosures. Modularization does not include offsite fabrication of components. Examples of work that would be excluded from the definition of modularization include: Fabrication of the component pieces of a structural framework Fabrication of piping spool-pieces NDE/NDT: Non-Destructive Examination/Evaluation (NDE) and Non-Destructive Testing (NDT) are techniques of testing that do not destroy the test object. Offshore Engineering: The practice of hiring an external organization or use foreign subsidiary to perform engineering functions in a developing country to gain a cost and/or schedule advantage. OSBL: Outside Battery Limits (OSBL) is defined as utilities, common facilities, and other equipment and components not included in the ISBL definition. OSBL refers to systems (equipment pieces and associated components) that support several units. Typical OSBL equipment includes cooling towers, water treatment facilities, feed tanks, etc. Overtime: any hours above 40 work hours a week. For example, if working 55 hours a work, so the overtime is 15 hours and the percentage of overtime hours is calculated as 15 hours overtime / 55 hours worked = 27.3% overtime. (Last update: May 08, 2012) Page 4

Partnering: A long-term commitment between two or more organizations as in an alliance or it may be applied to a shorter period of time such as the duration of a project. The purpose of partnering is to achieve specific business objectives by maximizing the effectiveness of each participant s resources. Planning for Startup: Startup is defined as the transitional phase between plant construction completion and commercial operations, that encompasses all activities that bridge these two phases, including systems turnover, check-out of systems, commissioning of systems, introduction of feedstocks, and performance testing. Process Industry Practices (PIP): A consortium of process industry owners and engineering construction contractors, who publishes Practices reflecting common standards for many engineering disciplines across the companies. Product: Refers to a grouping of goods or services produced by a facility. Project Budget: This is the estimated cost of the project at authorization to proceed (i.e., sanction, or final investment decision). For contracts, it only includes their scope of work. If a project had cost changes before authorization to proceed, then these changes should be included in the project budget. Do not include estimated costs for change orders received during project execution.. Project Definition Rating Index (PDRI): A tool used to measure the level of scope definition. It helps project teams to communicate and identify risks related to project scope definition. Project Delivery Method: an approach used to organize a project team so as to manage the delivery of a project. Project Delivery and Contract Strategy (PDCS): A structured process of evaluating and prioritizing owner s objectives, reviewing and evaluating delivery methods and contract types, and then determining what is the appropriate delivery method and contract type for a project. Project Development Changes: Changes required to execute the original scope of work or obtain original process basis. Examples include: Unforeseen site conditions that require a change in design / construction methods Changes required due to design errors and omissions Schedule acceleration / Deceleration Change in owner preferences Additional equipment or processes required to obtain original planned throughput Operability or maintainability changes Project Priority: Priority given to cost or schedule when making decisions during the execution of a project. Assuming Safety is given for all projects. Project Risk Assessment: The process to identify, assess and manage risk. Generally, the project team evaluates risk exposure for potential project impact to provide focus for mitigation strategies. P&IDs (Piping and Instrumentation Diagrams): Schematic diagrams which show the layout and relationship of piping and instrumentation. QA/QC: Quality Assurance (QA) and Quality Control (QC); Planned and systematic actions necessary to provide appropriate confidence that a product or service will satisfy the quality requirements. (Last update: May 08, 2012) Page 5

Quality Management: Quality Management incorporates all activities conducted to improve the efficiency, contract compliance and cost effectiveness of design, engineering, procurement, QA/QC, construction, and start-up elements of construction projects. Recordable Incident: A recordable incident is a work-related illness and any injury which results in loss of consciousness, restriction of work or motion, transfer to another job, or requires medical treatment beyond first aid. Total Recordable Incidence Rate (TRIR): The total recordable incidence rate (TRIR) is the number of recordable injuries occurring annually among 100 full-time workers (2,000 hours per worker per year). Lost Workday Case Incidence Rate (LWCIR): The lost workday case incidence rate (LWCIR) was replaced by the DART rate effective January 1, 2001. By definition, it was the equivalent to the DART rate. Request for Information (RFI): A process used to confirm the interpretation of a detail, specification or note on construction drawings or to secure a documented directive or clarification from the architect, engineer or owner that is needed to continue work. Renovation: A facility for which a substantial amount of the equipment, structure, or other components is replaced or modified, and which may expand capacity and/or improve the process or facility. Synonyms: Modernization, Upgrade. Scope Changes: Changes in the base scope of work or process basis. Examples include: Feedstock change Changed site location Changed throughput Addition of unrelated scope Team Building: A project-focused process that builds and develops shared goals, interdependence, trust and commitment, and accountability among team members and that seeks to improve team members problemsolving skills. Technology Use and Integration: The Technology Use and Integration practice addresses the level of automation and integration internally and externally for predefined tasks/work functions common to most projects. Turnaround: The period during which a boiler, generating unit, transmission line, or other facility is shutdown and unable to perform its normal operations. The shutdown of a facility including for maintenance, inspection, testing, regulatory changes, or, in some cases, for refuelling is known as a planned shutdown. Turnaround is interchangeable with shutdown or outage depending on industry groups. Zero Accidents Techniques: Zero accident techniques include the site specific safety programs and implementation, auditing and incentive efforts to create a project environment and a level of training that embraces the mind set that all accidents are preventable and that zero accidents is an obtainable goal. (Last update: May 08, 2012) Page 6

(Project Questionnaire Version 12.0) Project Phase Definition Table Project Phase Start/Stop Typical Activities & Products Typical Cost Elements Front End Planning Owner Personnel Planning Consultants Constructability Consultant Alliance / Partner Detail Engineering Owner Personnel Design Contractor Constructability Expert Alliance / Partner Procurement Owner Personnel Design Contractor Alliance / Partner Start: Defined Business Need that requires facilities Stop: Total Project Budget Authorized Start: Design Basis Stop: Release of all approved drawings and specs for construction (or last package for fast-track) Start: Procurement Plan for Engineered Equipment Stop: All engineered equipment has been delivered to site Options Analysis Life-cycle Cost Analysis Project Execution Plan Appropriation Submittal Pkg P&IDs and Site Layout Project Scoping Procurement Plan Arch. Rendering Drawing & Spec Preparation Bill of Material Preparation Procurement Status Sequence of Operations Technical Review Definitive Cost Estimate Supplier Qualification Supplier Inquiries Bid Analysis Purchasing Engineered Equipment Transportation Supplier QA/QC Owner Planning Team Personnel Expenses Consultant Fees & Expenses Environmental Permitting Costs Project Manager / Construction Manager Fees Licensor Costs Owner Project Management Personnel Designer Fees Project Manager / Construction Manager Fees Owner Project Management Personnel Project/Construction Manager Fees Procurement & Expediting Personnel Engineered Equipment Transportation Shop QA/QC (Last update: May 08, 2011) Page 7

(Project Questionnaire Version 12.0) Project Phase Definition Table (Cont.) Project Phase Start/Stop Typical Activities & Products Typical Cost Elements Construction Owner Personnel Design Contractor (Inspection) Construction Contractor and its Subcontractors Start-up / Commissioning Note: Not usually applicable to infrastructure or building projects Owner personnel Design Contractor Construction Contractor Training Consultant Equipment Suppliers Start: Commencement of foundations or driving piles Stop: Mechanical Completion Start: Mechanical Completion Stop: Custody transfer to user/operator (steady state operation) Set Up Trailers Procurement of Bulks Issue Subcontracts Construction Plan for Methods/Sequencing Build Facility & Install Engineered Equipment Complete Punchlist Demobilize Construction Equipment Testing Systems Training Operators Documenting Results Introduce Feedstocks and Obtain First Product Hand-off to User/Operator Operating System Functional Facility Warranty Work Owner Project Management Personnel Project Manager / Construction Manager Fees Building Permits Inspection QA/QC Construction Labor, Equipment & Supplies Bulk Materials Construction Equipment Contractor Management Personnel Warranties Owner Project Management Personnel Project Manager / Construction Manager Fees Consultant Fees & Expenses Operator Training Expenses Wasted Feedstocks Supplier Fees (Last update: May 08, 2011) Page 8