Expert Oracle Enterprise Manager 12c Kellyn Pot'vin Anand Akela Gokhan Atil Bobby Curtis Alex Gorbachev Niall Litchfield Leighton Nelson Pete Sharman Apress'
Contents J About the Authors About the Technical Reviewer xv xix Chapter 1: Enterprise Manager Cloud Control 12c Architecture 1 Architecture Overview 2 The Cloud Control Console 3 Oracle Management Agents 3 Oracle Management Service 4 Oracle Management Repository 4 Plug-ins 5 A High-Availability EM12c Configuration 5 Level 1 6 Level 2 '. 6 Level 3 7 Level 4 7 The Software Library 8 Management Tools 9 Command-Line Tools 10 Repository Users 10 Repository Views 11 Communication Flow 11 Protocols 11 Ports 12 Firewalls 12 V
Authentication in EM12c 13 Summary 14 Chapter 2: Installation and Agent Deployment 15 Meeting Hardware Requirements 16 Hardware Requirements for OMS 16 Hardware Requirements for Management Repository 16 Hardware Requirements for Management Agents 16 Installing Management Repository 17 Using the Oracle-Validated RPM Package and YUM 17 Creating Oracle User and Groups 18 Setting Kernel Parameters 18 Creating Required Directories 19 Installing the Oracle Database Software 19 Creating the Repository Database 30 Installing Oracle Enterprise Manager 12c 38 Creating the Oracle User and Groups 38 Creating Required Directories 38 Installing Oracle Enterprise Manager 39 Deploying Management Agents 53 Using the Add Host Targets Wizard 53 Using RPM 57 Using the AgentPull Script 60 Using the agentdeploy Script 61 Summary 64 Chapter 3: Management of the OMS and Repository 65 Oracle Management Agent 65 Agent Management with the Console 65 Agent Management with the Command Line 73 vi
2 CONTENTS Oracle Management Service 78 OMS Management with the Console 78 OMS Management with the Command Line 82 Oracle Management Repository 88 Repository Management with the Console 88 Repository Management with the Command Line 91 Repository Views 94 Troubleshooting 95 Summary 97 Chapter 4: Interacting with the EM 12c Console 99 A Brief History of EM 99 Technology 100 Interface 101 Cloud Control 105 Cloud Control Menu Bar 106 Security Management 107 Configuration of Support Integration 115 Proxy Configuration 115 Notifications 118 Management Pack Access 122 Navigation Menu Bar 124 Enterprise Menu 124 Targets Menu 132 Favorites Menu 136 History Menu 136 Search Box 137 Target Management Menu Bar 138 Monitoring Setup 140 Diagnostics 143 vii
Target State and Notification Control 145 Log Review 146 Target Setup 147 Customization 148 Summary 151 Chapter 5: Cloud Lifecycle Management 153 What Is Cloud Computing? 153 Essential Characteristics 154 Service Models 154 Deployment Models 155 Enterprise Private Cloud 155 Complete Cloud Lifecycle Management 156 Planning the Cloud 157 Setting Up the Cloud 158 Building the Cloud 161 Testing in the Cloud 163 Deploying the Cloud 164 Monitoring the Cloud 165 Managing the Cloud 166 Metering and Chargeback 169 Optimizing the Cloud 179 Consolidation Planner 179 Summary 186 Chapter 6: Software Library, Patching, and Provisioning 187 Software Library 187 Configuring the Software Library 189 Using Software Library Entities 192 Performing Tasks via the Software Library Home Page 194 Maintaining the Software Library 208 viii
Patching 211 Patch Management 211 Configuration of My Oracle Support 212 Patch Plans 213 Creation of a Patch Plan 214 Plan Templates 222 Saved Patches 225 Additional Patching Procedures 226 Roles Needed for Patching 226 Provisioning 227 Overview of Database Provisioning 227 Supported Targets and Deployment Procedures 229 Setup for Database Provisioning 230 Summary 244 Chapter 7: Managing and Monitoring Best Practices 245 Metric Thresholds 245 Monitoring Templates 248 Administration Groups 252 Planning the Hierarchy 252 Implementing the Hierarchy 254 Joining Administration Groups 257 Template Collections 260 Synchronization Schedule 262 Incident Management Recommendations 264 Events, Incidents, and Problems 264 Rules and Rule Sets 266 Metric Collection Errors 269 Summary 269 ix
a CONTENTS Chapter 8: Managing Engineered Systems 271 Types of Engineered Systems 271 Engineered Systems Lifecycle 272 Supported Hardware and Software 273 Planning and Setup Phase 274 Installing the Management Agent 274 Launching Autodiscovery 275 Specifying Component Credentials 277 Reviewing Configuration and Completing Setup 278 Testing Phase 280 Identifying Applications to Be Migrated 280 Creating a Test Environment 287 Validating Application Performance 289 Management Phase 290 I/O Resource Manager 292 Maintenance Phase 293 Compliance Framework 294 Configuration Management 295 Defect Diagnostics 298 Automated Patch Management 300 Summary 300 Chapter 9: Performance Pages and ASH Analytics 301 Licensing Requirements 301 Host Performance 302 Performance Home 304 Throughput 306 I/O Parallel Execution Services 307 307 307 x
Top Activity 308 Top SQL Pane 310 SQL Details Page 310 SQL Activity 311 Top Sessions Pane 315 ASH Analytics 318 The Load Map 322 SQL Monitoring 323 SQL Performance 326 SQL Performance Analyzer 326 SQL Access Advisor 327 SQL Tuning Sets 327 SQL Plan Control 327 Optimizer Statistics 328 Cloud Control SQL History 329 Advisor Central 330 Emergency Monitoring 331 Real-Time ADDM 331 ADDM Comparison Report 333 Summary 338 Chapter 10: Metric Extensions and Management Plug-ins 339 Metric Extensions 339 Your First Metric Extension 340 SQL Adapter 347 OS Command Adapters 348 SNMP Adapter 351 JMX Adapter 351 Adapters and Target Types 351 Management Plug-ins 352 Getting Started with the Extensibility Framework 352 Basic Plug-in Target Types and Metrics 355 xi
Target Type Metadata 358 Default Collection Metadata 365 Packaging the Plug-in 368 Agent's Metric Browser 369 Under the Hood of Metric Extensions 369 Summary 383 Chapter 11: Enterprise Manager Jobs 385 Why Use EM12c Jobs 386 Enterprise Manager Job Architecture 386 EM Job System Components 387 EM Jobs Service 387 Monitoring Configuration 389 The Job Activity Page 390 The Enterprise Manager Job Library 392 EM Job Schema 393 Job Creation 396 Types of Jobs 401 Effective Monitoring and Job Status 402 Permissions 404 EM Jobs Service Charts and Metrics 405 EM Jobs Service Charts 406 Performance Metrics 406 Usage Metrics 407 Migrating Scripts to the EM Job System 408 Managing EM12c Jobs 409 Viewing Job Results 409 Editing Jobs from the Activity View 410 Stopping a Running Job 410 Suspending Jobs 410 xii
Copying to the Library 411 Deleting Jobs 411 Managing the Manager 411 Troubleshooting the EM12c Job System 411 Performing the Installation 412 Using the EMDIAG with EM12c 413 Blackouts and EM12c Job Impact 419 Controlling Multiple Management Agents Through EM Jobs 421 Summary 422 Chapter 12: Incident Management 423 Incident Manager Terminology 423 Events and Incidents 423 Problems 425 Incident Rule Sets 426 Incident Manager User Interface 428 Creating Incident Rules 428 Looking at the Details of an Incident 436 Creating a Custom View 439 Prioritization of Rules and Notifications 441 Backward Compatibility 441 Incident Manager Guidelines 442 Managing Events and Incidents 442 Rule Set Recommendations 443 Summary 444 Chapter 13: High Availability, Backup, and Recovery 445 High Availability 445 Oracle Management Agent 447 Management Repository 447 Management Service 450 Software Library 487 xiii
Backup 488 Repository Backup 488 Oracle Management Service Backup 491 Management Agent Backup 492 Recovery 492 Repository Recovery 492 Oracle Management Service Recovery 494 Management Agent Recovery 495 Switchover and Failover 496 Summary 502 Index 503 xiv