www.schmidt-isoft.com ENTERPRISE MOBILITY SCHMIDT-iSOFT LIMITED Member of Schmidt Electronics Group Headquarters- 19/F., Sing Tao News Corporation Building, 3 Tung Wong Road, Shaukeiwan, Hong Kong EAGLE MOBILITY SOLUTIONS
Would you like to monitor the progress and status of your field service operations? Would you like to find out whether your customers are satisfied with your field service? Would you like to know how you could significantly improve the quality of your field service while reducing costs? Due to the growing popularity and widespread adoption of mobile devices like smart phones and tablets, enterprise mobility is in high demand. The increasing adoption of enterprise mobility has a big impact on the global market of mobile enterprise management solutions. As an innovative and customer centric high tech software company who puts its heart in Asia, SCHMIDT-iSOFT LIMITED offers the EAGLE product family, a mobile management solution that can mobilize your entire operation. EAGLE Enterprise Mobility is suitable for various sizes of field service businesses and can be adopted in almost any industry.
EAGLE - Mobile Software Packages The innovative EAGLE product family supports field technicians to access the workforce task management system at any time and from anywhere using mobile applications on their portable devices. Simultaneously the management level can monitor the process and status of their work and thus can track operating conditions in real time. Task allocations can be adjusted in a timely manner among field technicians, and abnormal conditions addressed rapidly. The growing adoption of mobile technology in enterprise workforces has made it possible to optimize the workflow, increase productivity, empower employees and engage customers in an intelligent way.
EAGLE Mobile Solutions We accelerate your business with mobile strategies. Equipped with a powerful mobile technology, EAGLE mobile solutions offer a unique insight to current mobility challenges and help enterprises to stay competitive in the market. Industrial Deployment of EAGLE mobile solutions is explained as followed: FMCG To effectively manage a complex and ever-increasing distribution network, supply chain collaboration is needed in order to accurately and effectively boost time-sensitive business processes. Enterprises should have real-time access to comprehensive distribution information such as order fulfillment rate, single order payments, customer credits, returns, costs, etc. EAGLE Mobile Proof of Delivery Solution (MPoD) offers a full control of the deliveries by turning the entire delivery process fully visible in real-time from the point of dispatch to the point of delivery. The collected material builds up a powerful set of information regarding the movement of items. EAGLE Mobile Sales and Delivery Solution (MSDS) helps to integrate selling, marketing and delivery processes. It provides businesses with efficient order processing, accurate inventory planning, all route service tracking, and full control of price structure and enterprise compliance policies. E-COMMERCE Major E-commerce giants strive hard to increase their distribution capacity to meet fast-growing demands of E-commerce. E-commerce could not survive without strong and reliable distribution services to get the right thing to the right place at the right time. Based on a mobile platform, EAGLE Mobile Proof of Delivery Solution (MPoD) enhances the overall enterprise distribution capacity by improving delivery accuracy, increasing work efficiency, assuring security and transparency, and saving total costs.
TRADITIONAL RETAIL INDUSTRY Pricing strategies and promotion campaigns of branded products of FMCG need to be adjusted for different regions, seasons and sales channels. The owners try to get sales and inventory of different distribution channels, even competitors marketing strategies, in order to adjust and upgrade sales. EAGLE Mobile Store Inspection Solution (MSIS) offers a mobile platform where information like inventory data, sales-related data, competitive intelligence and promotion feedback is recorded and updated by field technicians in real time, supporting enterprise strategic decision making and adjusting for management level. SECURITY ESCORT / LOGISTICS INDUSTRY The delivery of high-end expensive items like cash, precious metals, luxuries and artworks often require an end-to-end tracking with higher-level transparency. Combined with GPS, EAGLE Mobile Pickup and Delivery Solution (MPDS) provides a point-to-point real-time monitoring system. During an emergency, the system would signal for help and track all unauthorized movements, and make quick responses accordingly. PUBLIC UTILITIES Due to the time-consuming and labor-intensive nature of field service for meter reading, utilities are looking for ways to improve complex operations by enhancing data collection capabilities. Integrated with GPS, EAGLE Mobile Meter Reading Solution (MMRS) supports real-time meter reading automation. It can also give better routes recommendations to assure safe and effective completion of tasks, taking into account a variety of different parameters.
Flexibility, Scalability and Perfectly Offers We offer flexibility, scalability and a perfectly customized workforce mobility management by adding transparency, optimizing process and improving service quality to achieve outstanding customer satisfaction. Optimize Workforce Productivity, Efficiency and Safety We offer an end-to-end workforce management system where field technicians have real-time access to their necessary resources in a faster and smarter manner. Safety in field service can also be better controlled through enhanced safety procedures, vehicle inspections and alerts. Enterprises would benefit from reducing billing cycle times, improving inventories, ensure workforce safety, etc. Enable Real-time Workforce Visibility Integrated with GPS, you will know exactly where your field technicians are and receive the latest updates on arrival times, completion times, and more. We help you constantly monitor the progress and status of field work and make necessary adjustments to schedules and resources on short time notice in order to be ready for any contingency at any time. Corporate image can be enhanced by eliminating service errors and providing the flexibility you need to improve field service performance. We help you boost revenue by focusing on cross-selling and up-selling at the point of sale. Increase Customer Satisfaction and Loyalty Providing comprehensive up-to-date information to management level is key in scientific enterprise decision making. We ensure transparent and accurate forecasting of workforce and balancing of work requirements, supporting further data mining and decision making. Support Scientific Enterprise Decision Making
Why choose SCHMIDT-iSOFT? Mobile technology enables companies to gather information wirelessly, manage work force more efficiently, respond to emergencies quickly and effectively as well as promote customer intimacy. We offer flexible and scalable EAGLE mobility solutions to support field service workers. Compared with the traditional way to conduct field service, mobile solutions will: Benefits Shorten your order processing cycle Development: perfectly design and develop customized mobility strategies for all organizations regardless of the nature of the business. Save your labor cost and paper consumption Integration: fully integrate mobile solutions into business regardless of ERP systems. Increase your sales opportunities Management: better secure, monitor, manage and support both company-owned and employee-owned (BYOD) devices. Reduce ROI period significantly Deployment: successfully deploy projects regardless of the implementation architecture you opt for.