Backup MyPC User Guide December 2003
FOR WINDOWS XP SP1 ONLY! Restoring All of Your Files with Windows XP SP1 and Backup MyPC Some versions of Windows XP Service Pack 1 do not support automated Disaster Recovery. If this is a problem for your system, you will be notified when you attempt to create a Disaster Recovery Set using the Recovery Wizard. This Addendum explains how to restore your Windows XP computer when automated Disaster Recovery is not available. This Addendum explains how to restore your Windows XP computer when automated Disaster Recovery is not available. When you are finished, your computer will be restored to the state it was in at the time of your last backup. Before getting started, you will need: A Windows XP installation CD or the Windows XP recovery CD provided with your computer. A copy of Windows XP Service Pack 1. The Service Pack can be downloaded from Microsoft's Web site. Copies on CD can also be purchased from Microsoft or created from the Network Installation File located on the Microsoft SP1 download page. If possible, create or obtain a copy of Service Pack 1 before you have a problem with your computer. Keep this copy with your backup media. Media containing your backup files. The Backup MyPC application. : If you purchased Backup MyPC as a downloadable file over the Internet and no longer have access to the application file, you may need to contact your reseller to obtain another copy. To restore all of your files: 1. Replace any damaged hard drives with comparable drives. 2. Reinstall Windows XP. 3. Reinstall Windows XP Service Pack 1. 4. Install Backup MyPC. Your installation method will depend on how you obtained the software. If you purchased Backup MyPC from a store, use the installation CD. If your computer manufacturer preinstalled Backup MyPC, a copy of the software may have been included on your operating system recovery CD. 5. Use Backup MyPC to restore your data and applications. More detailed information about Restoring All of Your Files with Windows XP SP1 and Backup MyPC is available on the Stomp Discussion Board at http://supportforum.stompinc.com. ii
Introduction Backup MyPC provides reliable data protection for computers in the consumer, SOHO (small office, home office) and corporate environments. The rapid growth of personal and business-critical data has prompted the need for a trusted backup solution that ensures the safety of valuable data while eliminating many of the inconveniences frequently associated with backup software. Backup MyPC s intuitive design and proven technology is the preferred Windows backup solution for securing data on individual workstations. Backup MyPC uses the familiar Windows Explorer interface for making easy file and folder selections. Customized backup settings and file selections are saved as backup jobs, and can be easily modified to suit your needs. Backup MyPC also offers the following features: Unattended backups ensure data is backed up regularly, and at your convenience Supports popular tape devices, CD-R and CD-RW, Zip, Jaz, magneto optical, DVD, PD/CD and SuperDisk Automatic backup device detection Find File function performs a media search for specific files you want to restore Hardware and software compression maximizes media efficiency Report files are automatically generated to list any errors that may have occurred during an operation Integrated Disaster Recovery restores files, software programs, and operating system after a hard disk failure Product Overview Backup MyPC was developed with the understanding that most users want to spend as little time as possible performing time-consuming backup and restore operations. At the same time, more advanced users may prefer to have greater control over what to back up, how to back up and when to run the backup job. To accommodate users with various data iii
Product Overview requirements and experience levels, Backup MyPC provides several approaches for performing backup and restore functions allowing you to choose the method that suits your needs: Using the Backup and Restore Functions Method One-Button Backup and One-Button Restore Backup Wizard and Restore Wizard Backup Window and Restore Window Objective Using the One-Button Backup and One-Button Restore features, users can perform the most comprehensive data protection operations with limited user input. Safeguarding your data with slightly more control than the One-Button option, the Backup Wizard and the Restore Wizard guide users through backup and restore jobs with clearly-defined instructions. Taking advantage of this full-featured application, the Backup Window and the Restore Window offer the user the widest range of options for managing their backup and restore jobs. By scheduling unattended backups, you can ensure that data is being protected regularly, and at your convenience. For complete and efficient data protection, a full system backup should be performed as soon as possible. This backup set will contain all of the files on a user s system. Once a full backup is complete, Backup MyPC can automatically back up only those files that are new or have changed since the last full backup. Media containing your backup sets can then be used to recover the contents of an entire hard drive, or restore a specific file version to its previous state. If you are having trouble finding a particular file in a backup set, use the Find File feature available from the Restore Window to locate and restore it. In the event of data loss due to a major system or hard drive failure, Backup MyPC s Disaster Recovery is an advanced feature that enables users to perform a complete system recovery without having to re-install Windows or any other software programs. The integrated Disaster Recovery process boots the computer from a customized set of backup media (Disaster Recovery Set), restores the operating system, and recovers the user s data to the state it was in when the Disaster Recovery Set was created. iv User Guide
Product Overview Using This Manual This manual is designed to provide you with complete instructions on how to use Backup MyPC to protect valuable data. Within this manual, you will find step-by-step instructions for using Backup MyPC on Windows 9x/Me, Windows NT 4.0 Workstation, Windows 2000 Professional, and Windows XP operating systems. Each chapter begins with a topic index to help guide you to the information you need. Manual Index Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Getting Started provides basic information for installing, using and navigating within Backup MyPC. Using Backup provides in-depth instructions for backing up the data on your local drives to a backup location. With Backup MyPC, data located on networked drives can also be backed up. Using Restore explains how to restore data from a backup location to your local or networked drives. Using Disaster Recovery outlines the precautionary steps that must be taken to ensure that you are prepared in the event of a hard drive failure, and lists the steps to take should such a disaster occur. Using Compare lists steps for comparing the data on your backup media to the data on the hard drive ensuring a proper restore of your files. Protecting Data On A Network provides information on backing up and restoring the data on networked computers. Tools describes how to use the tools that Backup MyPC provides to help you handle your media, the catalog, and reports. Using Media provides information on the use of various media types for use with Backup MyPC. Troubleshooting Tips offers solutions to common configuration and compatibility issues. Technical Support lists preliminary steps you can take to facilitate the resolution of any problems you may be experiencing with this product. Introduction v
Product Overview Additional Resources For additional assistance on the use of this product, the following components are also available: On-Line Help Backup MyPC includes an extensive on-line help system that can be accessed by pressing F1 on your keyboard, or by selecting Help Topics from the Help menu. Context-sensitive help is also available from most windows and dialog boxes by clicking the question mark in the window s upper right-hand corner, and clicking the button or option you would like more information about. Read Me File The Read Me file for Backup MyPC contains useful, late-breaking information about the program and lists any hardware or software conflicts. Read through this document before using Backup MyPC, by clicking the Windows Start menu, then going to Programs, Backup MyPC, and selecting Read Me. The exact location of the backup MyPC program group may vary from system to system. Important News Regarding Compression The file compression system used by Backup MyPC has changed. As a result, this is the last version of Backup MyPC that will be able to restore backup sets created with the older compression system. To insure the maximum level of protection for your data, we recommend that you create a full backup of all your data using this version of Backup MyPC. We also recommend that you save a copy of this version of Backup MyPC along with your old backup sets in case it is needed to restore older files. To protect against incompatibility, this version of Backup MyPC will not allow you to append data to a backup media created with a previous version of Backup MyPC. vi ii User Guide
Contents Introduction.......................................................... iii Product Overview......................................................... iii Using This Manual.......................................................v Additional Resources.................................................... vi On-line Help........................................................ vi Read Me File........................................................ vi Chapter 1. Getting Started..............................................15 Whatís New in this Version?................................................ 16 Accessibility.............................................................. 17 Navigation and Keyboard Shortcuts....................................... 17 Navigation.......................................................... 17 Keyboard Shortcuts.................................................. 17 Installing Backup MyPC.................................................... 19 System Requirements................................................... 19 For Windows 9x and Windows Millennium............................. 19 For Windows 2000 Professional and Windows NT 4.0.................... 20 For Windows XP * Home and Professional.............................. 20 Installing Directly from a CD-ROM....................................... 20 Starting Backup MyPC..................................................... 21 Running Backup MyPC for the First Time.................................. 21 Creating an Automatic Data Protection Job.............................. 21 Disaster Recovery Set Creation........................................ 21 Startup Window..................................................... 22 * See page ii for XP SP1 users only. vii
Using Backup MyPC....................................................... 24 Menus................................................................ 24 Toolbar............................................................... 24 Selection Panes......................................................... 25 Help.................................................................. 27 Context-Sensitive Help............................................... 27 Help Menu......................................................... 27 Exiting Backup MyPC................................................... 31 Chapter 2. Using Backup............................................... 33 Quick Start............................................................... 34 Automatic Data Protection............................................... 34 One-Button Backup........................................................ 36 Default Backup Job Settings.............................................. 37 Backup Jobs.............................................................. 38 Using the Backup Wizard.................................................. 39 The Backup Window...................................................... 44 Backup Jobs List........................................................ 44 What to Back Up....................................................... 44 Backup Selection Panes............................................... 45 Where to Back Up...................................................... 45 Backing Up to File................................................... 45 How to Back Up........................................................ 47 Backing Up Files with the Backup Window................................... 48 Busy Files............................................................. 49 Windows XP Snapshot Support....................................... 49 Backing up the Windows Registry........................................ 50 Backing up the System State............................................. 50 The Backup Set......................................................... 51 Using Backup Jobs......................................................... 52 viii User Guide
Backup Progress Window................................................ 54 Canceling Your Backup............................................... 54 Viewing Your Backup Report.......................................... 55 Archive bit............................................................. 55 Backup Options........................................................... 56 General Tab............................................................ 57 Password Tab..........................................................58 Type Tab.............................................................. 60 Backup types........................................................ 60 Exclude Tab............................................................ 61 The Exclude tab and File backups...................................... 63 Report Tab............................................................. 64 Unattended Backup.................................................. 64 Advanced Tab..........................................................65 Scheduling a Backup Job.................................................... 66 Power Management Properties........................................ 67 Setting Frequencies for the Scheduled Job.................................. 68 Changing When a Scheduled Backup Job Runs............................. 69 Editing a Scheduled Backup Job.......................................... 70 Removing a Scheduled Backup Job........................................ 70 Chapter 3. Using Restore...............................................73 One-Button Restore........................................................ 74 Restore Default Settings................................................. 75 Restoring All Your Files....................................................75 For Windows 9x and Millennium Edition.................................. 76 For Windows NT....................................................... 77 For Windows 2000 and Windows XP (See page ii for XP SP1 users.)........... 78 Using the Restore Wizard................................................... 79 The Restore Window.......................................................82 Contents ix
Restore From.......................................................... 82 Find Files.............................................................. 83 What to Restore........................................................ 83 Catalog............................................................ 84 File Views.......................................................... 84 Restore Selection Panes............................................... 85 Where to Restore....................................................... 85 How to Restore........................................................ 86 Restore Options........................................................... 87 General Tab........................................................... 88 Report Tab............................................................ 88 Unattended restore.................................................. 89 Advanced Tab......................................................... 89 Restoring Files with the Restore Window..................................... 91 Restore Progress Window............................................... 92 Restoring the Windows Registry......................................... 92 Restoring the System State............................................... 93 Multiple File Versions................................................... 94 Chapter 4. Using Disaster Recovery..................................... 95 Creating the Disaster Recovery Set........................................... 95 Partitioning Your Drive(s)............................................ 96 Windows 9x and Millennium Edition Disaster Recovery Set.................. 96 Windows XP Home Edition Disaster Recovery Set.......................... 98 Installation CD, Recovery CD, or disk image?........................... 99 Windows XP Professional Disaster Recovery Set............................ 99 Windows XP Professional CD........................................ 100 Windows 2000 Disaster Recovery Set..................................... 100 Windows 2000 Professional CD...................................... 100 Windows NT Disaster Recovery Set...................................... 101 x User Guide
Booting from your Backup Device........................................ 104 Testing for Compatibility............................................ 104 Performing a Disaster Recovery............................................ 105 Disaster Recovery for Windows 9x and Millennium Edition................. 105 Disaster Recovery for Windows XP Home Edition......................... 107 Disaster Recovery for Windows XP Professional........................... 110 Disaster Recovery for Windows 2000 and NT.............................. 112 Chapter 5. Using Compare.............................................115 The Compare Window.................................................... 116 Compare From........................................................ 116 Compare File....................................................... 116 What to Compare...................................................... 117 File Views.......................................................... 117 Compare Selection Panes............................................ 117 Where to Compare..................................................... 118 Comparing Files with the Compare Window................................. 119 Compare Progress Window............................................. 120 Compare Options.........................................................121 Advanced Tab......................................................... 121 Chapter 6. Protecting Data On A Network.................................123 Remote System Backup and Restore......................................... 124 File System Considerations.............................................. 124 Performance..........................................................125 Hardware RAID....................................................... 125 Software RAID........................................................ 125 Remote Backups Using the File Option................................... 125 Chapter 7. Tools.....................................................127 Media Tools.............................................................. 128 Contents xi
Identify.............................................................. 128 Initialize............................................................. 128 Erase................................................................ 129 Retension............................................................ 129 Rename.............................................................. 130 Security Erase......................................................... 130 Format............................................................... 130 TapeAlert............................................................... 132 Report Tools............................................................. 132 Import Catalog........................................................... 132 Catalog Clean Up........................................................ 134 Preferences.............................................................. 135 General.............................................................. 135 Chapter 8. Using Media............................................... 137 Media Maintenance and Care.............................................. 138 Naming Media........................................................... 139 Appending Media........................................................ 139 Chapter 9. Troubleshooting Tips....................................... 141 Backup Size Limitations................................................... 142 Backup Device Configuration.............................................. 143 Backup Device Not Recognized by Backup MyPC......................... 143 SCSI Backup Devices................................................ 143 IDE Backup Devices................................................ 144 USB Backup Devices................................................ 144 Parallel Port Backup Devices......................................... 144 Hardware and Software Conflicts.......................................... 145 Conflicts With Other Device Drivers..................................... 145 Possible Problems with IDE Chipsets.................................... 146 Other Conflicts........................................................ 146 xii User Guide
Common Error Messages.................................................. 148 Parallel Port Tape Backup Error......................................... 148 ASPI Manager Not Found or ASPI Manager Not Responding................ 149 Device Driver Error.................................................... 149 DMA Conflict During Backup or Compare................................ 149 Media Not Formatted or Unreadable..................................... 150 Media Formatter Error................................................. 150 File Errors............................................................ 151 Insufficient Memory Errors............................................. 151 Internal Errors.........................................................151 Backup Performance Considerations........................................ 152 Compress Data..................................................... 152 Verify Data........................................................ 152 Backing Up Large Backup Sets........................................ 152 Memory Management............................................... 152 SCSI and IDE Backup devices......................................... 152 Frequently Asked Questions............................................... 153 Chapter 10. Technical Support..........................................157 Preparing for Technical Support......................................... 157 Index...............................................................159 Contents xiii
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Getting Started 1 Backup MyPC is a powerful backup solution for Windows designed to protect your valuable data. This User Guide provides detailed information and procedures for installing, using, and navigating within Backup MyPC. Other valuable information is available through Backup MyPC's on-line Help. The following table contains a list of common topics to help get you started: Common Topics For information about: New features available in this version. Installing and configuring Backup MyPC Using Automatic Data Protection Backing up and restoring your files quickly Creating the Disaster Recovery Set Using Disaster Recovery Restoring all your files without Disaster Recovery diskette(s) Using Backup MyPC s Wizards to create backup and restore jobs See: What s New in this Version? on page 16 Installing Backup MyPC on page 19 Automatic Data Protection on page 34 One-Button Backup on page 36 and One-Button Restore on page 74 Creating the Disaster Recovery Set on page 95 Performing a Disaster Recovery on page 105 Restoring All Your Files on page 75 Using the Backup Wizard on page 39 and Using the Restore Wizard on page 79 15
What s New in this Version? Common Topics For information about: See: The Backup window and options The Backup Window on page 44 The Restore window and options The Restore Window on page 82 The Compare window and options The Compare Window on page 116 Solving common problems Troubleshooting Tips on page 141 Getting technical assistance Technical Support on page 157 What s New in this Version? This version of Backup MyPC contains improvements that make backing up and restoring your data even easier: Disaster Recovery for Windows XP Home Edition and Windows XP Professional. (See Windows XP Home Edition Disaster Recovery Set on page 98 or Windows XP Professional Disaster Recovery Set on page 99.) Restore files even from media with damaged or unreadable file catalogs. (See What to Restore on page 83.) Backups created using the File option can now span multiple drives or partitions. (See Backing Up to File on page 45.) Snapshot support allows busy or open files to be backed up in Windows XP. (See Busy Files on page 49.) Support for all major DVD formats including DVD+R. Improved options for restoring hardware settings. (See Advanced Tab on page 89.) Easier access to Backup MyPC s reporting tools. (See Report Tab on page 64.) Unscheduled backups no longer impact your overall backup strategy. (See Type Tab on page 60.) 16 User Guide
Accessibility Accessibility Backup MyPC has been designed with a commitment to accessibility. It is compatible with Microsoft's accessibility utilities and many third-party assistance products. Keyboard shortcuts are available for all major operations and menu items. In addition, all help screens and documentation have been provided in HTML or PDF formats that can be read by standard text readers. Some graphic elements used in this program are not handled correctly by all screen readers. Setting your screen reader to ignore graphics may improve performance. Navigation and Keyboard Shortcuts Program functions and menu items can be accessed from the keyboard without using a mouse. Backup MyPC follows standard Microsoft navigation techniques and keyboard shortcuts. Navigation Screen navigation from the keyboard is typically achieved using the Tab key to move from function to function, the arrow keys to select options within a function, and the Enter key to activate your selection. The current active area of the screen is enclosed with a rectangle formed by dotted lines. Pressing the Tab key moves the rectangle to the next active area. Tip Holding down the Shift key and pressing the Tab key reverses the tabbing order, making it easy to return to the last active area of the screen. Keyboard Shortcuts Operations available from the program menus can also be accessed from the keyboard. Routine functions such as opening a file, saving a file, and printing a file can be performed using standard Microsoft keyboard shortcuts. For instance, Control+S saves your work in most programs. There are many more menu items that are unique to Backup MyPC. These can be reached using the standard system of accelerator or hot keys. Chapter 1, Getting Started 17
Accessibility To open a menu from the keyboard: 1. Begin by noting that every menu item has a single letter underlined. The underlined letter is the key to accessing most menu items. If the underlines are not visible, press the Alt key. 2. Hold down the Alt key and press the letter on the keyboard that is underlined in the menu item you wish to access. To open the File menu, for instance, you would press Alt+F. 3. The menu is now open. It may have many options and perhaps several submenus. The name of each option or submenu will have one underlined letter. Press the corresponding letter on the keyboard to access the desired menu item. 4. When the desired menu item is reached, press Enter. If the menu closes before you have a chance to make your final selection, you will have to repeat the process from the beginning. Tip Not all menu items in all programs have accelerator key access. You can also choose secondary menu items by opening the main menu and pressing the Up or Down arrow key until the desired item is highlighted. Press Enter to activate your choice, or the Right arrow key to open the next submenu. 18 User Guide
Installing Backup MyPC The following table lists some of the keyboard shortcuts frequently used with Backup MyPC: Frequently used keyboard shortcuts To do this... Press these keys... Open Help Duplicate a mouse click Duplicate a right-click of the mouse Open the Start menu Open Windows Explorer F1 Use the Tab and arrow keys to reach the desired function or menu item then press Enter. Use the Tab and arrow keys to reach the desired program function or menu item then press Shift + F10. Windows logo key Windows logo key + E Installing Backup MyPC This section provides system requirements and installation instructions. System Requirements Make sure your computer meets the following requirements before you begin the installation: For Windows 9x and Windows Millennium Hard drive with at least 50 MB of free space for installation 32 MB RAM, or more 133 MHz processor, or faster Chapter 1, Getting Started 19
Installing Backup MyPC For Windows 2000 Professional and Windows NT 4.0 Hard drive with at least 50 MB of free space for installation 64 MB RAM, or more 133 MHz processor, or faster For Windows XP* Home and Professional Hard drive with at least 50 MB of free space for installation 128 MB RAM, or more (256MB or more for double-byte language systems) 233 MHz processor, or faster This product is not intended for use on an NT, XP or Windows 2000 server. Installing Directly from a CD-ROM To install Backup MyPC directly from your CD-ROM: 1. Insert the CD-ROM disc into your CD-ROM drive. The CD Browser appears. 2. Follow the instructions on your screen to install the program. Or, 1. If the CD Browser does not appear, select Run from the Start menu. 2. Type (Your CD-ROM drive letter):\setup.exe and press OK. The CD Browser appears. 3. Follow the instructions on your screen to install the program. If you are upgrading from a previous version of this program, the backupcatalog placed on your hard drive automatically converts to the current format during installation. The time required for the conversion may be significant depending on the size of your old catalog and the speed of your system. * See page ii for XP SP1 users. 20 User Guide
Starting Backup MyPC Starting Backup MyPC When you install Backup MyPC, the program and its folder are added to the Windows Start menu. Running Backup MyPC for the First Time The first time you run Backup MyPC, a series of windows appear on application startup to help you perform the most important tasks: scheduling a backup, creating a Disaster Recovery Set and navigating within the application. Information on all of these tasks is mentioned in this section. Creating an Automatic Data Protection Job Performing regularly-scheduled backup jobs is the best way to ensure the continuous protection of your data. Follow these simple instructions to schedule your first backup job using Automatic Data Protection. For more information, see Automatic Data Protection on page 34. If you do not wish to schedule a backup at this time, click Cancel. The Automatic Data Protection feature is always available from the main program screen s Tools menu. Disaster Recovery Set Creation After the Automatic Data Protection screen(s), a new dialog appears allowing you to create a Disaster Recovery Set (DR Set). Chapter 1, Getting Started 21
Starting Backup MyPC Perform this task now, since you will not be able to easily recover from a hard disk failure until a DR Set has been created. The Disaster Recovery Set consists of a complete system backup and special bootable media (floppy disks or a CD) that will be used to restore your files, applications and operating system in the event of a hard disk failure. For more information, see Creating the Disaster Recovery Set on page 95. To create a Disaster Recovery (DR) Set at a later time, click Skip. You can create the DR Set at any time by selecting Recovery Wizard... from the Tools menu on the main program screen. Startup Window You will then be presented with the Startup Window, which offers shortcuts to many of the commonly-used features in Backup MyPC. To perform any of the tasks on the Startup Window: Click beside the task you would like Backup MyPC to perform, then click OK. Or, Click Cancel to proceed to the main application. 22 User Guide
Starting Backup MyPC Viewing this dialog on application startup is optional. To prevent this dialog from appearing every time you launch the application, remove the check mark beside the Show this screen on application startup option, then click OK. The main program screen will now appear whenever the program is launched (see Preferences on page 135). Chapter 1, Getting Started 23
Using Backup MyPC Using Backup MyPC This section provides an overview of the various tools and features that Backup MyPC offers. Menus The title bar contains six menu items: Job, Edit, View, Tools, Report, and Help. You can access these menus and the submenu items at any time. The Backup, Restore, and Compare tabs appear at the top of the main application window. Click these tabs to move between program functions. Toolbar Use Backup MyPC s toolbar to select program features with a single mouse click. Hold the cursor over a button for a short description of its function. Toolbar buttons (listed from left to right) perform the following functions: Toolbar Buttons Click: To do this: Create a new untitled backup job. Open a saved backup job. Save the current backup job for future use. Select one or more highlighted drives, folders, or files, and place check marks next to them. 24 User Guide
Using Backup MyPC Toolbar Buttons Click: To do this: Deselect one or more highlighted drives, folders, or files, and remove the check marks next to them. Open the Restore File Version dialog box to choose the specific version of a file you want restored. Open the File Find dialog box to find a file to restore. You can search by name, location, or date modified. Open the Backup Wizard, which leads you step-by-step through the selection of files, settings, and options for your backup. Open the Restore Wizard, which leads you step-by-step through the selection of files, settings, and options for your restore. Open the Job Options dialog box, where you can select options for the current backup job. Display your files as small icons in vertical rows (List View). Display your files in a vertical list with file size, type, and modified date (Detail View). Display a short description of menu items, windows, buttons, and boxes when the item is clicked. Selection Panes Drives and files are selected the same way in Backup MyPC as they are in Windows Explorer. Selection panes are used to select and deselect drives, folders, and files for backup and restore. The two sections of the selection panes are: All Folders Pane On the left. Displays a list of your computer s drives and folders. Chapter 1, Getting Started 25
Using Backup MyPC Contents Pane On the right. When a folder is highlighted in the All Folders Pane, the files and folders in that folder appear in the Contents Pane. Click the Expand/Collapse button to expand or collapse a folder. A plus sign (+) means the listing can be expanded to display additional folders. A minus sign ( ) means the listing can be collapsed so that folders beneath it are not displayed. Folders without buttons contain no subfolders. Click a selection check box to select or deselect files and folders. An empty check box means the drive, folder, or file has not been selected for backup or restore. A large, blue check mark means one or more items in a folder have been selected for backup or restore. A smaller, green check mark means that some, but not all, of a drive or folder has been selected. A red X means that the file s type has been excluded. See Exclude Tab on page 61 for more information. 26 User Guide
Using Backup MyPC A check mark next to a drive or folder may remain blue even after some or all of the individual files within that drive or folder have been de-selected by the user. Those files will not be backed up or restored unless they are re-selected. Help The Backup MyPC on-line help system provides in-depth information about the program and its functions. The Help System is separated into the main functions of the program: Backup, Restore, Disaster Recovery, and Compare. You will also find helpful information on tools, troubleshooting and easy-to-follow steps for setting your options. Context-Sensitive Help Context-sensitive help provides you with information about the current window, dialog box, or program message. To get context-sensitive help for the current operation, press F1 on your keyboard. You can also get context-sensitive Help for items on a dialog box. Click on the Toolbar, and then click the item you want information about. Help Menu The Help menu provides help for each program function and assistance with backup and restore concepts and skills. Among the items available from the Help menu are: Help Topics, Using Help, and About Backup MyPC. The menu may also include Web links for technical support, product registration, and product updates. Chapter 1, Getting Started 27
Using Backup MyPC Help Topics Help Topics opens the Help window, which contains four tabs directly above the left-hand pane. The Contents tab displays a list of topics in the Help system arranged by category. A book represents a help category containing subtopics. Double-click the book to open it, or use the Expand (+) button beside the book icon. An open book displays a list of topics and books. A page represents a help topic. Click once to open the help window for that topic. 28 User Guide
Using Backup MyPC The Index tab lists keywords alphabetically. Type the first few letters of a keyword and the first matching item is highlighted. The Search tab provides a full-text search utility for any word or phrase in Help. You must set up the search file the first time you use the Search tab. Then type a word or phrase and select a topic from the list. Chapter 1, Getting Started 29
Using Backup MyPC The Favorites tab provides a way to bookmark frequently used help topics. To add a Favorite, navigate to the desired help topic, click the Favorites tab, and then click the Add button. Using Help The Using Help menu item provides help for the help system. It explains how to use Help effectively and how to customize your Help system. About Backup MyPC About Backup MyPC displays your software s version number and licensing information. Technical Support on the Web This option takes you to the Backup MyPC technical support Web site where you can obtain additional product information, answers to frequently asked questions, and technical support. Product Registration via the Web This option allows you to quickly register your copy of Backup MyPC. Registration will help ensure you receive timely information about software updates, new releases, and other product information. This menu item may not be available on all versions of Backup MyPC. 30 User Guide
Using Backup MyPC Exiting Backup MyPC On the Job menu, click Exit. Or, Click the Close button. You are asked if you want to save any changes to your current backup job. Click Yes to save your backup job or click No to discard the changes. The application closes. Chapter 1, Getting Started 31
Using Backup MyPC 32 User Guide
Using Backup 2 This chapter explains how to use Backup MyPC to back up files from your computer to a backup location. You can protect your data by creating backup jobs, which save your options and file selections. Your first backup should be of your entire computer during the creation of a Disaster Recovery Set. (See Creating the Disaster Recovery Set on page 95 for more information.) Subsequent backups can be made with the simple One-Button Backup process (see One-Button Backup on page 36). You can also use the Backup Wizard or the Backup window to create a backup job. Selections and options are described in later sections of this chapter. By creating several jobs, you can customize your backups and protect your data quickly and, if you wish, automatically. See Scheduling a Backup Job on page 66 for information on creating scheduled backup jobs. The following topics are included in this chapter: Topics in This Chapter Section: Quick Start on page 34 One-Button Backup on page 36 Backup Jobs on page 38 Using the Backup Wizard on page 39 The Backup Window on page 44 Description: Explains how to create scheduled backups using Automatic Data Protection. Describes how to quickly and easily back up your files. Provides information on how backup jobs are created and modified. Explains how to back up your files using the Backup MyPC wizards. Describes the Backup Window and the options that are available. 33
Quick Start Topics in This Chapter Section: Backing Up Files with the Backup Window on page 48 Using Backup Jobs on page 52 Backup Options on page 56 Scheduling a Backup Job on page 66 Description: Gives step-by-step instructions on backing up your files using the Backup Window. Explains how to create, save and make changes to your backup jobs. Provides an overview of the backup options that are available through the Backup Options Dialog Box. Explains how to create and modify scheduled backup jobs. Quick Start This section shows how to back up your files easily and quickly using Automatic Data Protection. Before you start, be sure your backup devices have been detected and configured by Windows. Most backup devices are automatically detected and configured the first time you run Backup MyPC. Your backup device will be listed in the Where to Back Up box. If your device is not detected, see Backup Device Configuration on page 143 for troubleshooting information. Automatic Data Protection Automatic Data Protection ensures your data is backed up on a regular basis. When you first start the application, you are prompted with the option of initiating Automatic Data Protection. Any job created with Automatic Data Protection can later be edited with Backup MyPC. Power Management Properties If you set your Advanced Power Management settings to turn off the hard disks after a set period of time, Backup MyPC may not be able to re-start your computer to run a scheduled backup job. (See Power Management Properties on page 67 for more information.) If you are running Microsoft System Agent or Internet Explorer (4.x or higher) Task Scheduler on your machine, these schedulers will automatically be used to run your scheduled backup jobs. If neither System Agent nor Task Scheduler is installed on your machine, Backup MyPC provides a scheduler for you. (See Scheduling a Backup Job on page 66). 34 User Guide
Quick Start To use Automatic Data Protection: 1. From the Tools menu, select Automatic Data Protection. The Automatic Data Protection dialog appears. 2. Select a time and day of the week for the backup job to run in the areas provided. Or, select Day or Weekday from the drop-down list box. If you choose a day of the week, the New and changed files option is available. If you choose Day or Weekday, the New and changed files option is not available. 3. Click Next. 4. Select a device in the Where to back up drop-down list box. See Where to Back Up on page 45 for more information. If you are running Windows NT, Windows 2000 Professional, or Windows XP Professional, you will be prompted to type password information in order to schedule a backup at this time. Type your Windows user name and password in the areas provided. Chapter 2, Using Backup 35
One-Button Backup 5. Click Finish. One-Button Backup One-Button Backup launches a backup of all local hard disks, including the Windows Registry. On Windows 2000 and XP systems, the Windows Registry and other critical system files are included when you back up the System State data. For information on selecting this option, see Backing up the System State on page 50. To use One-Button Backup: 1. If Backup MyPC is running on your computer, you will need to close the program before running One-Button Backup. 2. Click the Start menu, select Programs > Backup MyPC, and then click One-Button Backup. The exact location of the Backup MyPC program group may vary from system to system. The One-Button Backup dialog appears. 3. Select a device or File in the drop-down list box. If you select File, a text box and browse button appear. The file option enables you to back up your data to a custom location, such as a hard disk, a network drive, a floppy diskette, or removable media. See Where to Back Up on page 45 for more information. The File option is not supported on all versions of Backup MyPC. 36 User Guide
One-Button Backup 4. Click Start. If your backup job exceeds the space available on a single piece of media, Backup MyPC will prompt you to insert another blank media when the current one has been filled. The backup will run as either a full or differential backup with default settings depending on the following criteria. An All Selected Files backup is performed if: Ten differential backups have been performed since the last All Selected Files backup, regardless of dates. More than seven days have passed since the last backup. A differential backup is performed if: No more than seven days have passed since the last All Selected Files backup. For more information on full and differential backup types, see Type Tab on page 60. Default Backup Job Settings Your backup job will run with the following default settings: What to back up Full Backup All Selected Files Differential Backup New and changed files See What to Back Up on page 44. Where to back up Backup Device. See Where to Back Up on page 45. How to back up Full Backup Verify, Compress, Prompt Differential Backup Verify, Compress, Prompt See How to Back Up on page 47. Chapter 2, Using Backup 37
Backup Jobs Backup Jobs Backup MyPC uses backup jobs to save and reuse file and option selections. You create a backup job by selecting drives and files for backup, choosing program settings and options, and saving your selections with a new job name. A backup job includes all selections made at the time it is saved: Drives, folders, and files to back up Backup type Backup device Options selected or default selections Backup jobs can be opened, saved, and deleted using the Job menu. In the Backup window, you can open a backup job with the Backup Job list. To change a backup job, simply make new file or option selections and save your changes. To save your changes under a different name, choose Save As from the Job menu and enter a new name, or type the new name in the Job Name field. If you attempt to save a new job using an existing name, the program asks you whether or not to overwrite the existing job. If you choose overwrite, the new job replaces the existing job. You can use the Backup Wizard (see Using the Backup Wizard on page 39) or the Backup window (see The Backup Window on page 44) to create new backup jobs or you can modify and rename existing jobs. By saving your backup jobs, you can run them as often as you like without making your selections again. Caution A backup job can span no more than 32 pieces of media. If the backup has not finished when this limit is reached, the job will be aborted and you will have to start over. See Backup Size Limitations on page 142 for more information. The Backup Job box lists your saved backup jobs. Type a new name in the box to save the job under a different name. You must make file selections before saving your backup job. 38 User Guide
Using the Backup Wizard Using the Backup Wizard The Backup Wizard is a series of dialog boxes that guide you through the steps required to create a new backup job. The Backup Wizard is used to create new backup jobs. It cannot be used to modify an existing job. Using the Wizard is easy. All you need to do is make selections by clicking the appropriate options. After you ve made your selections, click the Next button and the Wizard displays the next step. To create a job using the Backup Wizard: 1. Select Backup Wizard... from the Tools menu. The What to Back Up window of the Backup Wizard is displayed. 2. Select the drives and files you want to back up. To back up all files, folders, and local drives on your computer, click Back up My Computer. Click Next to continue. The Backup Type Wizard window appears. (Proceed directly to Step 5 below.) Or, To back up only some of the files, folders, or drives on your computer, click Back up selected files, folders and drives. Chapter 2, Using Backup 39
Using the Backup Wizard The Backup Wizard Selection Panes appear. 3. Select the specific drives, folders, and files you want to back up. For more information on selecting files, see Selection Panes on page 25. 4. Click Next to continue. 5. Select a backup type. Click All Selected Files to back up all selected files, then click Next. Or, Click New and Changed Files to back up only files that are new or have changed since the last All Selected Files backup and click Next. New and Changed Files will use a differential backup type. For more information on backup types, see Type Tab on page 60. 40 User Guide