Ride the High Tech Wave of Next Gen Reporting Mark Ebersole, President and CTO, EASi Robert Purser, Practice Leader, Financial Reporting, E*TRADE Financial Matt Roberts, CEP, VP, Fidelity Investments Jeremy Wright, SVP, Product, Solium
Disclosure The information contained in this presentation has been prepared by EASi, E*TRADE Financial Corporate Services, Inc., Fidelity Investments and Solium, each of whom are responsible for their own content. EASi, E*TRADE Financial Corporate Services, Inc., Fidelity Investments and Solium are not affiliated. The laws, regulations and rulings addressed by the products, services, and publications offered by E*TRADE Financial Corporate Services, Inc. and its affiliates are subject to various interpretations and frequent change. E*TRADE Financial Corporate Services, Inc. and its affiliates do not warrant these products, services, and publications against different interpretations or subsequent changes of laws, regulations and rulings. E*TRADE Financial Corporate Services, Inc. and its affiliates do not provide legal, accounting or tax advice. Always consult your own legal, accounting and tax advisers. The E*TRADE Financial family of companies provides financial services that include trading, investing, related banking product and services to retail investors, and managing employee stock plans. Employee stock plan solutions are offered by E*TRADE Financial Corporate Services, Inc. Securities products and services offered by E*TRADE Securities LLC, Member FINRA/SIPC. E*TRADE Financial Corporate Services, Inc. and E*TRADE Securities LLC are separate but affiliated companies. This presentation contains proprietary information and may not be reproduced or redistributed without the written permission of EASi Administration, E*TRADE Financial Corporate Services, Inc., Fidelity Investments and Solium. -2-
Agenda Introduction of Panelists Evolution of Reporting Metamorphosis of expectations over time Changes in Technology Client server to SaaS Current state of Technology What is possible now! Forecasting the Future Predicting the continued evolution of reporting Questions -3-
Introduction of Panelists Mark Ebersole, President and CTO, EASi Robert Purser, Practice Leader, Financial Reporting, E*TRADE Matt Roberts, CEP, VP, Fidelity Investments Jeremy Wright, SVP, Product, Solium -4-
Evolution of Reporting What were client expectations around functionality? -5-
Evolution of Reporting What advancements in requirements of equity administrators have you seen over the first decade of the 21 st century? -6-
Evolution of Reporting How has the cloud changed the delivery of reports? -7-
Changes in Technology What change in technology have the greatest impact on our industry over the last 5 years? -8-
Changes in Technology How has the industry been at adopting new technologies? -9-
Changes in Technology How is the equity administration industry adapting to a global world? -10-
Current State of Technology When people ask for reports today, what are they really asking for? -11-
Current State of Technology How has reporting enabled the connection between disparate systems? -12-
Current State of Technology What is now possible in the world of DIY reporting? -13-
Forecasting the Future What request do you currently receive from clients that you can t do today that you will be able to do in 2 years? -14-
Forecasting the Future How will mobile technology change reporting in our industry? -15-
Forecasting the Future What is the #1 advancement you think we ll have the most impact for the people in the crowd? -16-
Ride the High Tech Wave of Next Gen Reporting -17-
Ride the High Tech Wave of Next Gen Reporting Contact Information Mark Ebersole Email: mark.ebersole@easiadmin.com Phone: (925) 730-4312 Robert Purser Email: robert.purser@etrade.com Phone: (678) 319-7878 Matthew Roberts Email: matthew.roberts@fmr.com Phone: (617) 563-8019 Jeremy Wright Email: jeremy.wright@solium.com Phone: (403) 351-4518 Fidelity Investments, E*TRADE Financial Corporation, Solium, EASi, and the CEP Institute are not affiliated. -18-
Ride the High Tech Wave of Next Gen Reporting Appendix: Summary of Panel Discussion -19-
Evolution in Reporting Where did Equity Administration Reporting stand in early 2000? Reporting mostly focused on admin reporting Client Server Systems or Mainframes More flexibility being asked for in features like filtering reports, etc. Need to report to or integrate with other systems increasing (e.g., brokers) via file transfers on the increase. Excel was dominant for a lot of tasks Sharing of reports was difficult and most people relied on hard copies or emails -20-
Evolution in Reporting What advancements in requirements of equity administrators have you seen over the first decade of the 21 st century? Reporting becoming very regulated Significantly increasing financial reporting needs More sophisticated reporting capabilities being asked for Still primarily client-server or mainframe SaaS on the increase Excel downloads normal Email gave rise to sharing of Excel files across locales -21-
Evolution in Reporting How has the cloud changed the delivery of the reports? Broader range of tools available that are SaaS based Get access from any locations no longer have to be in the office Customer s expectations have changed they expect the same type of delivery as they get on Facebook, Google, Dropbox, etc. Move past Email Collaborate all together in one place More regular updates Systems receive new functionality without user interaction -22-
Changes in Technology What change in technology have the greatest impact on our industry over the last 5 years? Shift towards cloud computing & hosted software applications Technology advancements in Big Data tools & concepts Data mining and reporting analytic software packages that can be leveraged or integrated into administration platforms -23-
Changes in Technology How has the industry been at adopting new technologies? Earlier years slower adoption of new technologies Mainframes, client-server technology SQL-based storage becoming prevalent Who didn t love Excel? Access Reports and then Crystal Reports gave us some Business Intelligence improvements Email was the tool for report delivery Home built systems was as the norm as an off-the-shelf system Recent years steadier and consistent change Online systems increased the speed of change Off-the-shelf systems hosted in the cloud are the norm Change is here before we get use to the last change Email is still used as report delivery, but used along with online collaboration Non-techies can use new reporting tools to create their own reports -24-
Changes in Technology How is the equity administration industry adapting to a global world? Increased global and multi-site accessibility Increased data feed capabilities to provide information to disparate locations Employees are global New rules and regulations included in standard reports to support them Reports and equity administration providers work with more stringent international data privacy laws -25-
Current State of Technology When people ask for reports today, what are they really asking for? Executive & Finance dashboards Improved data transfer automation with other key client systems (i.e., HRIS, ERP, Payroll Platform) such as increased flexibility of file formats and automated data exports. Self-serve custom reporting tool Increased data feed capabilities to provide information to disparate locations Ability to analyze data not just report data Perform Excel functionality in the system -26-
Current State of Technology How has reporting enabled the connection between disparate systems? Modern reporting tools provide greater flexibility for data extraction Configuration more convenient Automated generation and delivery available with modern tools Report delivery can include API calls and XML formats Move away from equity administration being in a silo -27-
Current State of Technology What is now possible in the world of DIY reporting? Wizard-based configuration of reports Drag-and-drop tools for report objects and layout Open-source connections to various data sources Rich set of choices in delivery formats Perform data analysis Not just data print outs Anyone can create new reports No more need for a techie -28-
Forecasting the Future What request do you currently receive from clients that you can t do today that you will be able to do in 2 years? Increased need for more sophisticated reporting, structure, and presentation support Required tools have emerged, e.g., Actuate, GoodData, Tableau, etc. Delivery to mobile devices has become more prevalent Support of sophisticated integrations (read reporting ) Via partners in our ecosystem to deliver a seamless collaborative environment -29-
Forecasting the Future How will mobile technology change reporting in our industry? Increased accessibility of equity administrators Reporting platforms and infrastructures will need to support mobile technologies It s not about the iphone it s about the next wave of devices -30-
Forecasting the Future What is the #1 advancement you think will have the most impact for the people in the crowd? Increased management reporting and financial dashboards Expanded self-service custom reporting tools Improved automation of data transfer to other integral client or 3rd party systems Sharing of data analysis across stakeholders removes people s reliance on Excel -31-