Project Management Competencies Measuring & Developing Project Management Competencies for Stronger Performance EMS nc. nc. // Clark Wilson Group The Business Stake PA Research Strength of Project Team impacts project outcome Clark Wilson Research 1,377 Managers in study. Balanced competency profiles correlate to higher performance with predictive validity Competitive Position Owner RO A&E and Contractor Selection & Project Profitability Performance Link Leadership Management Team Functional & Technical Expertise Policies Processes Systems Procedures Structures Performance Targets Outcomes EMS nc 1
Management Theory Likert (1961,1967) Participation Drucker (1954) Management by Objective Weiner (1948) Cybernetics Feedback & Control Tote Model (1960) Planning Toleman (1932) Expectancy Skinner (1938) Estes (1972) Learning Theory Management Task Cycle Reinforcement Goals & Objectives V Planning & Problem Solving Positive Control V V Work Facilitation Feedback Project Management Task Cycle 2
Project Management Task Cycle Project Management Task Cycle Facilitating the Project s Work Project Management Task Cycle V Facilitating the Project s Work Providing Feedback 3
Project Management Task Cycle Exercising Positive Control V V Facilitating the Project s Work Providing Feedback Project Management Task Cycle Acknowledgement V Exercising Positive Control V V Facilitating the Project s Work Providing Feedback Project Management OPERATONAL SKLLS Phase Directing Project Activities Clarifying Goals & Objectives Organization Courage 4
Project Management OPERATONAL SKLLS Phase Encouraging Participation Construction Expertise Judgement Adaptation Project Management OPERATONAL SKLLS Phase Facilitating the Project s Work Teaming Client Focus Project Stakeholder Relations Work Facilitation Project Management OPERATONAL SKLLS Phase V Providing Feedback on Project Progress Feedback 5
Project Management OPERATONAL SKLLS Phase V Exercising Positive Control Time Emphasis Standards of Performance Control of Details *** Push/Pressure *** Project Management OPERATONAL SKLLS Phase V Acknowledgment Recognition / Reinforcement ATTRBUTES Approachability Building Trust Coping with Stress Effectiveness 6
THREE Global Competencies Structure Relations Drive THREE Competency Skill Sets Structure Goal Clarification Organization Courage Judgement Adaptation Expertise Functional/Technical Work Facilitation Relations Encouraging Participation Teaming Client Focus Stakeholder Relations Recognition/Reinforcement Drive Time Emphasis Control of Details *** Push/Pressure*** Standards of Performance EGHT Competency Patterns Structure LOW LOW HGH LOW HGH LOW HGH HGH Relations LOW LOW LOW HGH LOW HGH HGH HGH Drive LOW HGH LOW LOW HGH HGH LOW HGH 1 2 3 4 5 6 7 8 7
Residual mpact of Balanced Competencies Building Trust 80 76 77 70 60 50 61 49 57 50 40 30 20 10 17 19 0 1 2 3 4 5 6 7 8 Qualification Workshop The Clark Wilson Group, nc... 22 Residual mpact of Balanced Competencies Effectiveness/Outcomes 90 80 70 60 50 40 30 20 10 0 76 78 52 48 50 49 21 15 1 2 3 4 5 6 7 8 Effectiveness Qualification Workshop The Clark Wilson Group, nc... 24 Measurement nstrument Survey of Project Management Practices in Construction 360 Degree Assessment Feedback Validity & Reliability Psychometric Standards Normed Scales dentifies Development Needs 8
Graphic Profile 9