12 th International Conference on Business Process Management

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CONTENTS 12TH INTERNATIONAL CONFERENCE ON BUSINESS PROCESS MANAGEMENT (BPM 2014) Contents... 1 About the conference... 2 Message from the general chairs... 3 Message from the local organizers @ TU/e... 4 Conference venue... 5 Program at a glance... 6 Emergency phone numbers... 6 Detailed program... 7 Doctoral Consortium: 7 Sep 2014 (Sunday)... 7 Workshop Day: 8 Sep 2014 (Monday)... 8 Conference Day One: 9 Sep 2014 (Tuesday)... 9 Conference Day Two: 10 Sep 2014 (Wednesday)...11 Conference Day Three: 11 Sep 2014 (Thursday)...13 11 th International Workshop on Web Services and Formal Methods...14 Workshop programs...15 International Workshop on Process-oriented Information Systems in Healthcare...16 International Workshop on Business Process Intelligence (BPI'14)...17 Meeting of the IEEE Task Force on Process Mining...18 Workshop Data- & Artifact-centric BPM (DAB'14)...19 International Workshop on Business Process Management in the Cloud (BPMC'14)...20 International Workshop on Process Model Collections: Management and Reuse (PMC-MR)...21 Workshop on Decision Mining & Modeling for Business Processes (DeMiMoP 14)...22 Workshop on Security in Business Processes (SBP'14)...23 Workshop on Business Process Management and Social Software (BPMS2'14)...24 International Workshop on Theory and Applications of Process Visualization (TaProViz'14)...25 International Workshop on Business Processes in Collective Adaptive Systems (BPCAS'14)...26 General information...27 Conference Venue...27 Getting there:...27 Electricity...28 Phones...28 Internet Access...28 Recommended Hotels...28 Social events...29 Sunday 7 September...29 Monday 8 September...30 Tuesday 9 September...31 Wednesday 10 September...31 Thursday 11 September...34 Maps...35 Floor plans...39 Auditorium...40 Metaforum...41 Matrix...44 Zwarte Doos...44 Kennispoort...45 Keynote speakers...46 Rob High...46 Keith Swenson...46 Sponsors...47 BPM 2014 Haifa University / Eindhoven University of Technology 1

ABOUT THE CONFERENCE BPM 2014 is the 12th conference in a series that provides the most prestigious forum for researchers and practitioners in the field of Business Process Management (BPM). Over the past decade, the conference has built its reputation by showcasing leading-edge research of the highest quality together with talks, tutorials and discussions by the most renowned thought leaders and innovators in the field. The BPM conference series embraces the diversity and richness of the BPM field and serves as a melting pot for experts from a mix of disciplines including Computer Science, Information Systems Management, Services Science and Technology Management. Given the increasing span of BPM, this year the conference opened up to a number of new topics that add to existing areas of interest and relevance to BPM research and industry. Recognizing the interdisciplinary nature of BPM, the conference also encouraged submissions that embrace other disciplines such as Information Systems and IT Management, Data and Knowledge Management, Web/Software Engineering, Service-Oriented Computing, Social Computing, Cloud Computing, and many more. Previous BPM Conferences BPM 2013 in Beijing, China PC Co-Chairs: Florian Daniel, Jianmin Wang, Barbara Weber General Chair: Jianmin Wang BPM 2012 in Tallinn, Estonia, conference web site available PC Co-Chairs: Alistair Barros, Avi Gal, Ekkart Kindler General Chair: Marlon Dumas BPM 2011 in Clermont-Ferrand, France, conference web site available PC Co-Chairs: Stefanie Rinderle-Ma, Farouk Toumani, Karsten Wolf General Chair: Farouk Toumani, Mohand-Said Hacid BPM 2010 in Hoboken (NJ), USA, conference web site available PC Co-Chairs: Richard Hull, Jan Mendling, Stefan Tai General Chair: Michael zur Mühlen BPM 2009 in Ulm, Germany, conference web site available PC Co-Chairs: Umeshwar Dayal, Johann Eder, Hajo A. Reijers General Chairs: Peter Dadam, Manfred Reichert BPM 2008 in Milan, Italy, conference web site available PC Co-Chairs: Marlon Dumas, Manfred Reichert, Ming-Chien Shan General Chair: Barbara Pernici BPM 2007 in Brisbane, Australia, conference web site available PC Co-Chairs: Gustavo Alonso, Peter Dadam, Michael Rosemann General Chairs: Marlon Dumas, Michael Rosemann BPM 2006 in Vienna, Austria PC Co-Chairs: Schahram Dustdar, José Luiz Fiadeiro, Amit P. Sheth General Chair: Schahram Dustdar BPM 2005 in Nancy, France, conference web site available PC Co-Chairs: Wil van der Aalst, Boualem Benatallah, Fabio Casati General Chair: Claude Godart BPM 2004 in Potsdam, Germany PC Co-Chairs: Jörg Desel, Barbara Pernici, Mathias Weske General Chair: Mathias Weske BPM 2003 in Eindhoven, The Netherlands PC Co-Chairs: Wil van der Aalst, Arthur H. M. ter Hofstede, Mathias Weske General Chair: Wil M.P. van der Aalst 2 Haifa University / Eindhoven University of Technology BPM 2014

MESSAGE FROM THE GENERAL CHAIRS Welcome to the 12 th International Conference on Business Process Management Mor Peleg and Avigdor Gal, General Chairs, BPM 2014 On behalf of the organization team of BPM 2014, we are pleased to welcome you to the 12th International Conference on Business Process Management (BPM 2014). It has been an honor and a privilege to serve as the General Co-Chairs of this conference. BPM brings together researchers and practitioners that share the passion for processes. Modeling, discovering, managing, matching, improving, and executing processes are all tasks we aim at tackling as part of our daily routine, may it be at a university, a research facility, or industry. Addressing continuously changing challenges in the realm of process management is what makes this community, the BPM community, and its main conference, such a success. This year, the unstable reality of the world we live in came knocking at our door. Taking advantage of our experience in process management and exception handling, we had to act quickly and replace the original venue of the conference, Haifa Israel, with Eindhoven, the Netherlands. We are grateful to the local organization teams in Haifa (Tsvika Kuflik and Nilly Schnapp) and Eindhoven (Wil van der Aalst, Alfredo Bolt, Joos Buijs, Riet van Buul, Boudewijn van Dongen, Maikel van Eck, Dirk Fahland, Shengnan Guo, Anna Kalenkova, Sander Leemans, Massimiliano de Leoni, Ine van der Ligt, Eduardo González Lopéz, Xixi Lu, Felix Mannhardt, Ronny Mans, Elham Ramezani, Hajo Reijers, Anne Rozinat, Dennis Schunselaar, Shiva Shabaninejad, Eric Verbeek, Bas van Zelst and all others involved in the organization at TU/e) for establishing, on-the-fly, a handshake protocol that ensures the success of yet another BPM conference. The program chairs: Shazia Sadiq, Pnina Soffer, and Hagen Völzer, industry track chairs: Opher Etzion and Hajo Reijers, workshop chairs: Fabiana Fournier and Jan Mendling, demo chairs: Lior Limonad and Barbara Weber, tutorial and panel chair: Marcello La Rosa, doctoral consortium chairs: Dirk Fahland and Stefanie Rinderle-Ma, and publicity chair: Matthias Weidlich, had the unbelievable task of coordination and assignment of papers, reviews, and messages. Yet here we are with an outstanding technical program. This team deserves a lot of thanks and our eternal gratitude. The success of this conference would not have been possible without the dedication and efforts of this fine group. We would like to extend our appreciation to our platinum sponsor, Bizagi and the other conference sponsors: University of Haifa (gold), IBM (gold), Haifa Municipality (silver), Signavio (silver), PNMSoft (bronze), SIKS (bronze), Eindhoven University of Technology (bronze), and in-cooperation sponsors (bpm.com, WfMC, Business Process Incubator, NOOL, and BPTrends). The excellence and success of BPM would not have been possible without their support. We would like to extend our most sincere congratulations to the authors and speakers for a job well done. It is their efforts and vision that provided the impetus to put together an outstanding technical program. It was our great honor and pleasure to accept the responsibilities and challenges of Conference General Chairs. We wish you a stimulating, challenging, informative, and enjoyable experience here in Eindhoven. Mor Peleg, University of Haifa, Israel Avigdor Gal, Technion Israel Institute of Technology, Israel General Co-Chairs, BPM 2014 BPM 2014 Haifa University / Eindhoven University of Technology 3

MESSAGE FROM THE LOCAL ORGANIZERS @ TU/e Welcome to Eindhoven Wil van der Aalst, Local Organizing Chair, BPM 2014 Welcome to Eindhoven! We are proud to be able to host the BPM conference in Eindhoven for the second time, but would have preferred to do this under different circumstances. We were looking forward to coming to Haifa with BPM this year. Unfortunately, the continuous uncertainty in Southern Israel and Gaza made this impossible. Therefore, after some encouragements, we offered to organize the conference here at Eindhoven University of Technology (TU/e). The Architecture of Information Systems (AIS) group and the Data Science Center Eindhoven (DSC/e) host the conference. The first BPM conference (BPM 2003) took place at TU/e. TU/e has a long tradition in Computer Science, for example Edsger Dijkstra worked at TU/e from 1962 until 1984. Brainport, with Eindhoven at its heart, is one of the leading high-tech regions in the world. Companies like Philips, ASML, NXP, FEI, TomTom, DAF, and VDL are located here and collaborate with TU/e. In 2011, Brainport was selected as the smartest region of the world, attracting talent from all over the globe. We hope that you will be able to taste the spirit of our region, next to enjoying the scientific program. We would like to thank the program, workshop, and demo chairs for compiling an exciting program. We also thank the team in Haifa that had to work under extremely difficult circumstances. Pnina Soffer, Avigdor Gal, Mor Peleg, Nilly Schnapp, Tsvika Kuflik, and many others did a really great job in preparing the conference! I'm also grateful to the AIS team in Eindhoven: Alfredo Bolt, Joos Buijs, Riet van Buul, Boudewijn van Dongen, Maikel van Eck, Dirk Fahland, Shengnan Guo, Anna Kalenkova, Sander Leemans, Massimiliano de Leoni, Ine van der Ligt, Eduardo González Lopéz, Xixi Lu, Felix Mannhardt, Ronny Mans, Elham Ramezani, Hajo Reijers, Anne Rozinat, Dennis Schunselaar, Shiva Shabaninejad, Eric Verbeek, Bas van Zelst, and others. In particular, Ine van der Ligt did an amazing job! Under incredible time pressure, she had to handle an endless stream of issues, but managed to keep her spirits high. Also a special thanks to Boudewijn van Dongen for editing this wonderful booklet. I'm sure I'm forgetting to thank people in this welcome message. Forgive me: organizing a conference is definitely a Spaghetti process!! Next to listening to presentations, please use this opportunity to socialize and exchange novel ideas. To facilitate interaction, we organized several social events. There will be a workshop dinner on Monday, a reception on Tuesday, a conference dinner on Wednesday (at the DAF museum), and the WS-FM dinner on Thursday. On behalf of the entire AIS team, I would like to wish you a wonderful conference. I hope you will enjoy great talks, meet old friends, and make new friends. Get inspired for another year of breath-taking BPM research! Wil van der Aalst, chair of AIS and scientific director of DSC/e TWITTER USING #BPM14 You are encouraged to send tweets using the hashtag #BPM14. Via @BPM2014Haifa practical information and status updates are shared, and questions from the public are answered. To engage the audience more, presenters are encouraged to add their Twitter handle on their first slide. Per conference session a dedicated hashtag #BPM14Sx where x is the session number, and for the workshops #BPM14_xyz where xyz is the workshop abbreviation, can be used for specific discussions (e.g. #BPM14_BPI). 4 Haifa University / Eindhoven University of Technology BPM 2014

CONFERENCE VENUE The BPM 2014 conference will take place at Eindhoven University of Technology. The campus of the Eindhoven University of Technology is situated in the heart of Eindhoven, ten minutes walking distance from Eindhoven railway station. Not only university buildings can be found on the compact green campus, but companies, research institutions and the Student Sports Centre as well. Most buildings are connected via walkways. Auditorium: - Registration - Blauwe zaal (Main conference room) - AUD7 - Coffee / tea - Lunch Metaforum: - MF 7.084 - MF 3.141 - MF 5.104b - MF 6.131 Kennispoort Zwarte Doos: - ZD 1.03 - ZD 1.04 - ZD 2.03 Matrix: - MA 1.41 Walking times between buildings (in minutes) Auditorium Registration Coffee/Tea Demo Hall Auditorium 7 Blauwe Zaal Zwarte Doos ZD 1.03 ZD 1.04 ZD 2.03 Metaforum MF 3.141 MF 5.104b MF 6.131 MF 7.084 Matrix Ma 1.41 Kennispoort Auditorium 2 5 10 8 10 Zwarte Doos 5 2 13 5 5 Metaforum 10 13 3 8 15 Matrix 8 5 8 14 Kennispoort 10 5 15 14 BPM 2014 Haifa University / Eindhoven University of Technology 5

PROGRAM AT A GLANCE Sunday 7 Sep 2014 Doctoral Consortium Social Event Monday 8 Sep 2014 Tuesday 9 Sep 2014 Wednesday 10 Sep 2014 Thursday 11 Sep 2014 Friday 12 Sep 2014 Workshop Day 10 Parallel Workshops Workshop Dinner Process Mining Party Conference Day 1 Opening Keynote by Rob High Paper sessions Short paper sessions Conference Day 2 Keynote by Keith Swenson Industry Session Demo Session Paper Sessions Tutorial Conference Banquet at the DAF Museum including Best Paper and Reviewer Awards Conference Day 3 Lifetime Achievement Celebration for Peter Dadam Paper Sessions 11 th International Workshop on Web Services and Formal Methods (WS-FM) 11 th International Workshop on Web Services and Formal Methods (WS-FM) Paper Sessions Emergency phone numbers In case of problems with rooms, or issues with registration, please contact the registration desk, or call Ine van der Ligt on +31 6 4277 8860 (during conference hours) In case of emergencies please call Boudewijn van Dongen on +31 6 4277 8844 (reachable 24/7) 6 Haifa University / Eindhoven University of Technology BPM 2014

DETAILED PROGRAM Doctoral Consortium: 7 Sep 2014 (Sunday) Organized by: Stefanie Rinderle-Ma and Dirk Fahland Local contact: Sander Leemans Location: Hampshire Crown Hotel, Vestdijk 14-16, Eindhoven 9:00 10:00 10:00 10:30 Registrations (Expresszaal) Welcome and morning Tea / Coffee (Expresszaal) 10:30 12:00 Session 1 Detecting and Addressing Data Accuracy Risks in Business Processes Arava Tsoury Adaptation of Business Process Management to Requirements of Small and Medium-sized Enterprises in the context of Strategic Flexibility Felix Reher 12:30 13:30 Lunch(Restaurant Crown) 13:30 15:00 Session 2 A Language for Designing Process Maps Monika Malinova Graph-based process model matching Christina Tsagkani 15:00 15:30 Afternoon Tea / Coffee (Expresszaal) 15:30 17:00 Session 3 Service Analysis and Simulation in Process Mining Arik Senderovich Process Discovery and Exploration Sander Leemans 18:00 Dinner at Café Spiegelbeeld BPM 2014 Haifa University / Eindhoven University of Technology 7

Workshop Day: 8 Sep 2014 (Monday) 8:00 9:00 Registrations (Auditorium) 9:00 10:30 7th International Workshop on Process-oriented Information Systems in Healthcare 3rd Workshop on Security in Business Processes 3rd Workshop Data- & Artifact-centric BPM 10th International Workshop on Business Process Intelligence 7th Workshop on Business Process Management and Social Software International Workshop on Decision Mining & Modeling for Business Processes 10:30 11:00 Morning Tea / Coffee (Auditorium) 11:00 12:30 7th International Workshop on Process-oriented Information Systems in Healthcare 3rd Workshop on Security in Business Processes 3rd Workshop Data- & Artifact-centric BPM 10th International Workshop on Business Process Intelligence 7th Workshop on Business Process Management and Social Software International Workshop on Decision Mining & Modeling for Business Processes 12:30 13:30 Lunch (Auditorium) 13:30 15:00 3rd International Workshop on Theory and Applications of Process Visualization 7th International Workshop on Process-oriented Information Systems in Healthcare 3rd Workshop on Security in Business Processes 4th International Workshop on Process Model Collections: Management and Reuse 3rd Workshop Data- & Artifact-centric BPM 10th International Workshop on Business Process Intelligence BPI Challenge 2014 (winner announcement) International Workshop on Decision Mining & Modeling for Business Processes 15:00 15:30 Afternoon Tea / Coffee (Auditorium) 15:30 17:30 7th International Workshop on Process-oriented Information Systems in Healthcare IEEE Task Force on Process Mining (meeting) Process Mining Dissertation Award (winner announcement) 4th International Workshop on Process Model Collections: Management and Reuse International Workshop on Business Processes in Collective Adaptive Systems 2nd International Workshop on Business Process Management in the Cloud 3rd International Workshop on Theory and Applications of Process Visualization International Workshop on Decision Mining & Modeling for Business Processes 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd 8 Haifa University / Eindhoven University of Technology BPM 2014

Conference Day One: 9 Sep 2014 (Tuesday) Rooms: Main room: Blauwe Zaal (Auditorium) Session 3: Auditorium 7 8:00 9:00 Registrations 9:00 9:05 Opening: Overview of the program 9:05 9:20 Welcome words from Haifa and Eindhoven 9:20 10:30 Keynote: Rob High The Emerging Era of Cognitive Computing As computing systems get assimilated deeper and deeper into the fabric of everyday life we are more often exposed to the reality that computers really can't understand us -- not deeply. And yet, if they could do a better job of understanding our written works and how we reason about problems, the potential for computing to assist us in making decisions would be tremendous. With the broadcast of the Jeopardy! game show on U.S. television in 2011 IBM Watson demonstrated that computers could do exactly that. Watson read tens of millions of electronic documents -- documents written to communicate in natural language with other humans. Watson reasoned about the question being asked -- thinking through the puns, innuendoes, misdirection, and general ambiguity of human language to determine the best answer to questions. In doing so, it performed with the proficiency of the grand champions of the game. Since then, IBM has gone on to apply Watson's cognitive skills in areas as diverse as assisting clinicians identify appropriate and compelling treatment therapies for cancer patients, assisting clients make decisions about insurance purchases, through to helping professional and amateur chefs craft novel and delightful recipes. And this is just the start. We are at the beginning of a new of computing -- the Era of Cognitive Computing. Session Chair: Hagen Voelzer 10:30 11:00 Morning Tea / Coffee (Auditorium) 11:00 12:30 Session 1: User Centred Process Approaches Session Chair: Schahram Dustdar Crowd-Based Mining of Reusable Process Model Patterns Carlos Rodriguez, Florian Daniel and Fabio Casati A Recommender System for Process Discovery Joel Ribeiro, Josep Carmona, Mustafa Misir and Michele Sebag Listen to me: Improving Process Model Matching through User Feedback Christopher Klinkmüller, Ingo Weber, Henrik Leopold, Jan Mendling and Andre Ludwig 12:30 13:30 Lunch (Auditorium) BPM 2014 Haifa University / Eindhoven University of Technology 9

13:30 15:30 Session 2: Process Enabled Environments (Short Papers) (location: Blauwe zaal) Session Chair: Marlon Dumas DRain: An Engine for Quality-of-Result driven Process-based Data Analytics Aitor Murguzur, Johannes M. Schleicher, Hong-Linh Truong, Salvador Trujillo and Schahram Dustdar Use Your Best Device! - Enabling Device Changes at Runtime Dennis Bokermann, Christian Gerth and Gregor Engels Specifying Flexible Human Behavior in Interaction-Intensive Process Environments Christoph Dorn, Schahram Dustdar and Leon Osterweil Separating Execution and Data Management: A Key to Business-Process-asa-Service (BPaaS) Yutian Sun, Jianwen Su and Jian Yang Assessing the Need for Visibility of Business Processes - A Process Visibility Fit Framework Enrico Graupner, Martin Berner, Alexander Maedche and Harshavardhan Jegadeesan Session 3: Discovery and Monitoring (Short Papers) (location: Auditorium 7) Session Chair: Remco Dijkman The Automated Discovery of Hybrid Processes Fabrizio Maria Maggi, Tijs Slaats and Hajo A. Reijers Declarative Process Model Mining: an Approach to Reduce Complexity by Preprocessing Event Logs Pedro Richetti, Fernanda Baião and Flávia Santoro SECPI: Searching for Explanations for Clustered Process Instances Jochen De Weerdt and Seppe Vanden Broucke Business Monitoring Framework for Process Discovery with Real-Life Logs Mari Abe and Michiharu Kudo Predictive Task Monitoring for Business Processes Cristina Cabanillas, Claudio Di Ciccio, Jan Mendling and Anne Baumgrass 15:30 16:00 Afternoon Tea / Coffee (Auditorium) 16:00 17:30 Session 4: Process Discovery Session Chair: Richard Hull A General Framework for Correlating Business Process Characteristics Massimiliano de Leoni, Wil van der Aalst and Marcus Dees A genetic algorithm for process discovery guided by completeness, precision and simplicity Borja Vázquez-Barreiros, Manuel Mucientes and Manuel Lama Constructs Competition Miner: Process Control-flow Discovery of BP-domain Constructs David Redlich, Thomas Molka, Gordon Blair, Awais Rashid and Wasif Gilani 17:30 19:00 17:30 21:00 Welcome Reception in the Zwarte Doos Steering Committee meeting (in ZD 1.04) 10 Haifa University / Eindhoven University of Technology BPM 2014

Conference Day Two: 10 Sep 2014 (Wednesday) Rooms: Main room: Blauwe Zaal (Auditorium) Session 7: Matrix 1.41 Demos: Auditorium Main Hall 8:00 9:00 9:00 9:05 Registrations Opening: Shazia Sadiq 9:05 10:30 Keynote: Keith Swenson Questions for a learning organization Business Process Management (BPM) is a discipline for continuously improving a process, and for measuring the effectiveness of that process according to the overall end-to-end goals of the organization. This has been shown to work well on small, isolated processes, but is there any evidence that this works on large, organizational level processes? There a surprising lack of evidence that it does. Even the basic assumption that one should find a single best practice for work runs counter to what the best management and military thinkers recommend. Parallel examples from other kinds of complex systems show that attempts to improve the system are often based on naive assumptions that fail to take into account the complex interactions, and sometimes have disastrous negative effects. This talk will question, without answering, some of the assumptions that form the foundation for BPM. Session Chair: Shazia Sadiq 10:30 11:00 Morning Tea / Coffee (Auditorium) 11:00 12:00 Session 5: Industry Session Session Chair: Hajo Reijers User-Friendly Property Specification and Process Verification - a Case Study with Vehicle- Commissioning Processes Richard Mrasek, Jutta Mülle, Michael Becker, Klemens Böhm and Christian Allmann From a family of state based PAIS to a configurable and parameterized business process architecture Andreas Rulle and Juliane Siegeris 12:00 14:00 Lunch (Auditorium) followed at 13.00 14.00 by tour of the campus 14:00 15:30 Session 6: Integrative BPM (location: Blauwe zaal) Session Chair: Barbara Weber Chopping Down Trees Vs. Sharpening The Axe Balancing The Development Of Bpm Capabilities With Process Improvement Martin Lehnert, Alexander Linhart and Maximilian Roeglinger Implicit BPM: a Business Process Platform for Transparent Workflow Weaving Ruben Mondejar, Pedro Garcia Lopez, Carles Pairot and Enric Brull Modeling Concepts for Internal Controls in Business Processes an Empirically Grounded Extension of BPMN Martin Schultz and Michael Radloff Session 7: Tutorial Flexible Business Process Modelling via Dynamic Condition Response Graphs (location: Matrix 1.41) Tutorial Presenters: Morten Marquard and Tijs Slaats 15:30 16:00 Session 8: BPM2014 Demos Teaser Session BPM 2014 Haifa University / Eindhoven University of Technology 11

16:00 17:30 BPM 2014 Demos (location: Auditorium main hall, Tea / Coffee available) Changing In-Flight Business Processes using PNMsoft s HotChange Technology; Eli Stutz, James Luxford and Gal Horvitz. RS4PD: A Tool for Recommending Control- Flow Algorithms; Joel Ribeiro and Josep Carmona. PMLAB: A Scripting Environment for Process Mining; Josep Carmona and Marc Solé. Supporting Process Mining Workflows with RapidProM; Ronny Mans, Wil van der Aalst and Eric Verbeek. Data Streams in ProM 6: A single-node architecture; Sebastiaan J. van Zelst, Andrea Burattin and Boudewijn van Dongen. KPIshare: A collaborative space for BPM practitioners for full definitions and discussions on process KPIs; Manuel Resinas, Adela Del Río Ortega, Antonio Ruiz-Cortés, Dominik Blattner, Kristina Tasheva and Bozhan Chipev. SAP Operational Process Intelligence: Empowering Line-of-Business Workers with Real-time Process Visibility; Martin Berner and Harshavardhan Jegadeesan. SecSy: A security-oriented tool for synthesizing process event logs; Thomas Stocker and Rafael Accorsi. Enabling Time-Aware Process Support with the ATAPIS Toolset; Andreas Lanz and Manfred Reichert. Decomposed Process Mining with DivideAndConquer; Eric Verbeek. Managing Massive Business Process Models and Instances with Process Space; Shuhao Wang, Cheng Lv, Lijie Wen and Jianmin Wang. WoPeD An Educational Tool for Workflow Nets; Thomas Freytag and Martin Sänger. The ACSI Hub: A Data-centric Environment for Service Interoperation; David Boaz, Terry Heath, Manmohan Gupta, Lior Limonad, Yutian Sun, Richard Hull and Roman Vaculín. "Touching" Work on Management at Runtime; Joey Claessen and Hajo Reijers Process and Deviation Exploration with Inductive visual Miner; Sander Leemans, Dirk Fahland and Wil van der Aalst. BP-Diff: A Tool for Behavioral Comparison of Business Process Models; Abel Armas, Paolo Baldan, Marlon Dumas and Luciano García- Bañuelos. Discovering, Analyzing and Enhancing BPMN Models Using ProM; Anna Kalenkova, Massimiliano de Leoni and Wil van der Aalst CPEE - Cloud Process Exection Engine; Juergen Mangler and Stefanie Rinderle-Ma. The FeaturePrediction package in ProM: Correlating Business Process Characteristics; Massimiliano de Leoni and Wil van der Aalst. 17:30 Start to walk to Conference Banquet from Auditorium 18:00 21:00 Conference Banquet at the DAF Museum including a tour of the museum 12 Haifa University / Eindhoven University of Technology BPM 2014

Conference Day Three: 11 Sep 2014 (Thursday) Rooms: Before lunch: After lunch: Blauwe Zaal (Auditorium) Kennispoort 8:00 9:00 Registrations 9:00 10:30 Session 9: Process Analytics Session Chair: Jörg Desel Beyond Tasks and Gateways: Discovering BPMN Models with Subprocesses, Boundary Events and Activity Markers Raffaele Conforti, Marlon Dumas, Luciano García-Bañuelos and Marcello La Rosa Behavioral Comparison of Process Models Based on Canonically Reduced Event Structures Abel Armas-Cervantes, Paolo Baldan, Marlon Dumas and Luciano García-Bañuelos Where did I go wrong? - Explaining errors in business process models Niels Lohmann and Dirk Fahland 10:30 11:00 Morning Tea / Coffee (Auditorium) 11:00 12:30 Session 10: Resource and Time Management in BPM Session Chair: Jan Mendling Mining Resource-Scheduling Protocols Arik Senderovich, Matthias Weidlich, Avigdor Gal and Avishai Mandelbaum Dealing with Changes of Time-Aware Processes Andreas Lanz and Manfred Reichert Temporal Anomaly Detection in Business Processes Andreas Rogge-Solti and Gjergji Kasneci 12:30 13:30 Lunch (Auditorium) ROOM CHANGE to KENNISPOORT 13:30 14:00 Lifetime Achievement Celebration: Peter Dadam Session Chair: Manfred Reichert 14:00 15:30 Session 11: Declarative Processes Session Chair: Matthias Weidlich Monitoring Business Meta-constraints Based on LTL & LDL for Finite Traces Giuseppe De Giacomo, Riccardo De Masellis, Marco Grasso, Fabrizio Maria Maggi and Marco Montali Hierarchical Declarative Modelling with Refinement and Sub-processes Søren Debois, Thomas Hildebrandt and Tijs Slaats Discovering Target-Branched Declare Constraints Claudio Di Ciccio, Fabrizio Maria Maggi and Jan Mendling 15:30 16:00 End of Conference - Drinks at Study Association GEWIS (MF 3.155) BPM 2014 Haifa University / Eindhoven University of Technology 13

11 th International Workshop on Web Services and Formal Methods Organized by: Thomas Hildebrandt and Matthias Weidlich Local contact: Felix Mannhardt WS-FM Day One: 11 Sep 2014 (Thursday) Room: ZD 1.04 8:00 16:00 16:00 16:15 Registrations Opening 16:15 17:30 Keynote: Giuseppe De Giacomo Verification of Data-Aware Processes 17:30 18:00 Tea / Coffee (Zwarte Doos 1.04) 18:00 19:00 Session 1: Expressiveness of behavioural models Session Chair: Jorge Pérez On the Suitability of Generalized Behavioral Profiles for Process Model Comparison Abel Armas, Marlon Dumas, Luciano García-Bañuelos and Artem Polyvyany Formal Verification of Petri Nets with Names Marco Montali and Andrey Rivkin 19:30 Workshop Dinner WS-FM Day One: 12 Sep 2014 (Friday) Room: ZD 1.04 8:00 9:00 Registrations 9:00 10:15 Keynote: Fabrizio Montesi Choreographic Programming 10:15 10:45 Morning Tea / Coffee (Zwarte Doos 1.04) 10:45 11:45 Session 2: Communication-centric systems 11:45 12:00 Closing Session Chair: Søren Debois Modeling and formal analysis of a client-server application for Cloud services Paolo Arcaini, Roxana-Maria Holom and Elvinia Riccobene An Event-Based Approach to Runtime Adaptation in Communication-Centric Systems Cinzia Di Giusto and Jorge A. Pérez 12:30 Lunch (Zwarte Doos) 14 Haifa University / Eindhoven University of Technology BPM 2014

WORKSHOP PROGRAMS All workshops take place on Monday September 8 th 2014 at Eindhoven University of Technology. For each workshop a local contact is listed. He/she will take you to the workshop location in the morning and after lunch. Coffee and tea breaks will take place in the auditorium, behind the Blauwe Zaal in front of the registration desk. Time Room Local contact ProHealth 2014 9:00 17:00 ZD 1.03 Ronny Mans BPI 2014 9:00 15:00 Blauwe Zaal Boudewijn van Dongen IEEE Task Force Meeting 2014 15:30 17:30 Blauwe Zaal Boudewijn van Dongen DAB 2014 9:00 15:00 ZD 2.03 Felix Mannhardt BPMC 2014 15:30 17:00 ZD 2.03 Felix Mannhardt PMC-MR 2014 13:30 17:00 MF 5.104b Remco Dijkman DeMiMoP 2014 9:00 17:00 MF 6.131 Anna Kalenkova SBP 2014 9:00 15:00 ZD 1.04 Xixi Lu BPMS2 2014 9:00 12:30 MF 7.084 Eduardo González Lopéz TaProViz 2014 13:30 17:00 MF 7.084 Eduardo González Lopéz BPCAS 2014 13:30 17:00 MF 3.141 Bas van Zelst Please note that moving from one workshop to another may take some time. Walking times between buildings (in minutes) Auditorium Registration Coffee/Tea Demo Hall Auditorium 7 Blauwe Zaal Zwarte Doos ZD 1.03 ZD 1.04 ZD 2.03 Metaforum MF 3.141 MF 5.104b MF 6.131 MF 7.084 Matrix Ma 1.41 Kennispoort Auditorium 2 5 10 8 10 Zwarte Doos 5 2 13 5 5 Metaforum 10 13 3 8 15 Matrix 8 5 8 14 Kennispoort 10 5 15 14 BPM 2014 Haifa University / Eindhoven University of Technology 15

International Workshop on Process-oriented Information Systems in Healthcare (ProHealth 14) Organized by: Local Contact: Richard Lenz, Mor Peleg and Manfred Reichert Ronny Mans Room: ZD 1.03 8:00 9:00 9:00 9:05 Registrations Welcome: Manfred Reichert and Richard Lenz 9:05 10:30 Keynote: Avishai Mandelbaum On Measuring, Modeling and Analyzing Healthcare Systems in Real-Time: From Small Measurements through Big Data to Analytics 10:30 11:00 Morning Tea / Coffee (Auditorium) 11:00 12:30 Session 2: Modeling Modeling and Monitoring Variability in Hospital Treatments: A Scenario using CMMN Nico Herzberg, Kathrin Kirchner and Mathias Weske Recommendations for Medical Treatment Processes: The PIGS approach Marcin Hewelt, Aaron Kunde, Mathias Weske and Christoph Meinel Modelling and implementation of correct by construction healthcare workflows Petros Papapanagiotou and Jacques Fleuriot 12:30 13:30 Lunch (Auditorium) 13:30 15:00 Session 3: Execution MET4: Supporting Workflow Execution for Interdisciplinary Healthcare Teams Szymon Wilk, Davood Astaraky, Wojtek Michalowski, Daniel Amyot, Runzhuo Li, Craig Kuziemsky and Pavel Andreev Position paper: Enhancing Guideline-based decision support with distributed computation through local mobile application Erez Shalom, Yuval Shahar, Ayelet Goldstein, et al. Storlet Engine for Executing Biomedical Processes within the Storage System Simona Rabinovici-Cohen, Ealan Henis, John Marberg and Kenneth Nagin 15:00 15:30 Afternoon Tea / Coffee (Auditorium) 15:30 17:00 Open Discussion 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd 16 Haifa University / Eindhoven University of Technology BPM 2014

International Workshop on Business Process Intelligence (BPI'14) Organized by: Local contact: Room: Barbara Weber, Boudewijn Van Dongen, Jochen De Weerdt and Diogo R. Ferreira Boudewijn van Dongen Blauwe Zaal (Auditorium) 8:00 9:00 Registrations 9:00 10:30 A Case Study in Workflow Scheduling Driven by Log Data Mirela Botezatu, Hagen Voelzer and Remco Dijkman Decomposed Process Mining: The ILP Case Eric Verbeek and Wil van der Aalst Evaluating the Performance of a Batch Activity in Process Models Luise Pufahl, Ekaterina Bazhenova and Mathias Weske 10:30 11:00 Morning Tea / Coffee (Auditorium) 11:00 12:30 Genetic Process Mining: Alignment-based Process Model Mutation Maikel Van Eck, Joos Buijs and Boudewijn Van Dongen Exploring Processes and Deviations Sander Leemans, Dirk Fahland and Wil van der Aalst Analyzing a TCP/IP-Protocol with Process Mining Techniques Christian Wakup and Jörg Desel 12:30 13:30 Lunch (Auditorium) 13:30 15:00 Merging Event Logs with Many to Many Relationships Lihi Raichelson and Pnina Soffer Process Model Realism: Measuring Implicit Realism Benoît Depaire BPI Challenge 2014 (announcement of winners and prizes) presented by Boudewijn van Dongen 15:00 15:30 Afternoon Tea / Coffee (Auditorium) 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd BPM 2014 Haifa University / Eindhoven University of Technology 17

Meeting of the IEEE Task Force on Process Mining Organized by: Local contact: Room: Wil van der Aalst and Boudewijn Van Dongen Boudewijn van Dongen Blauwe Zaal (Auditorium) The meeting of the IEEE Task Force on Process Mining is open to the public and also non-registered participants may join the meeting. In the evening there will also be a reception (only for BPM participants) and party (open to all). Representatives of both academia and businesses currently facing real-world challenges in process mining are invited to join. 15:30 15:35 Welcome by Wil van der Aalst 15:35 15:45 Overview of Activities 2013-2014 (Wil van der Aalst) Sharing of event data and BPI challenges Process Mining Case Studies Various special issues of journals, workshops, Dagstuhl Seminar, etc. 15:45 15:55 XES Standardization (Eric Verbeek) 15:55 16:25 16:25 16:45 16:45 17:10 17:10 17:30 19:00 21:00 21:00 02:00 Best Process Mining Dissertation Award (Chaired by Dirk Fahland) The Best Process Mining Dissertation Award is a yearly award conferred by the IEEE Task Force on Process Mining to the author of an outstanding PhD thesis on business process intelligence. The winner of the first edition of this award will be announced during this meeting. - Conferral of the award - Presentation (15 minutes) by the award winner Process Mining in the Netherlands: NGI's Special Interest Group on Process mining (Frank van Geffen/Anne Rozinat) Discussion items (feel free to propose additional topics) - Legal Aspects of Process Mining: Proposal to form a working group (per country?) (Frank van Geffen/Anne Rozinat) - XES vs. BPAF standard (Keith Swenson) -. Planned Activities for 2014-2015 - BPI workshop 2015 - Online Process Mining Course https://www.coursera.org/course/procmin - BPI Challenge 2015 - Best Process Mining Dissertation Award 2015 - Special issues, workshops, etc. - Process Mining Camp 2015 - New working groups? - New data sets, case studies, movies,... Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd 18 Haifa University / Eindhoven University of Technology BPM 2014

Workshop Data- & Artifact-centric BPM (DAB'14) Organized by: Local contact: Lior Limonad, Roman Vaculín and Dirk Fahland Felix Mannhardt Room: ZD 2.03 8:00 9:00 Registrations 9:00 10:30 Keynote: Rick Hull, IBM Research, USA Configurable Analytic Flows at Scale: How BPM Paradigms can help with Big Data 10:30 11:00 Morning Tea / Coffee (Auditorium) 11:00 12:30 On context, location, and flow: Towards Location-Aware Process Modeling and Execution Xinwei Zhu, Guobin Zhu, Seppe Vanden Broucke, Jan Vanthienen and Bart Baesens Extending CPN Tools with Ontologies to Support the Modeling and Enactment of Context- Adaptive Business Processes Estefania Serral, Johannes De Smedt and Jan Vanthienen Using data-object flow relations to derive control flow variants in configurable business processes Riccardo Cognini, Flavio Corradini, Andrea Polini and Barbara Re 12:30 13:30 Lunch (Auditorium) 13:30 15:00 Data-centric events: The BE^2 model: When Business Events meet Business Entities, Fabiana Fournier and Lior Limonad Extending Process Logs with Events from Supplementary Sources, Felix Mannhardt, Massimiliano de Leoni and Hajo Reijers 15:00 15:30 Afternoon Tea / Coffee (Auditorium) 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd BPM 2014 Haifa University / Eindhoven University of Technology 19

International Workshop on Business Process Management in the Cloud (BPMC'14) Organized by: Local contact: Ingo Weber, Christian Janiesch and Stefan Schulte Felix Mannhardt Room: ZD 2.03 15:00 15:30 Afternoon Tea / Coffee (Auditorium) 15:30 17:00 Keynote: Gero Decker, Signavio YAWL in the Cloud: Supporting Process Sharing and Variability Dennis Schunselaar, Eric Verbeek, Hajo Reijers, and Wil van der Aalst Wrap-up 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd 20 Haifa University / Eindhoven University of Technology BPM 2014

International Workshop on Process Model Collections: Management and Reuse (PMC-MR) Organized by: Local contact: Lucinéia Heloisa Thom, Marcello La Rosa, Marcelo Fantinato and Remco Dijkman Remco Dijkman Room: MF 5.104b 12:30 13:30 Registrations, Lunch 13:30 15:00 Welcome and Introduction Keynote: Hajo Reijers 15:00 15:30 Afternoon Tea / Coffee (Auditorium) 15:30 17:00 Configuring Configurable Process Models Made Easier: An Automated Approach Dennis Schunselaar, Henrik Leopold, Eric Verbeek, Wil van der Aalst and Hajo Reijers When Language meets Language: Anti Patterns Resulting from Mixing Natural and Modeling Language Fabian Pittke, Henrik Leopold and Jan Mendling vrbpmn* and Feature Model: An Approach to Model Business Process Line Geraldo Landre, Edilson Palma, Débora Paiva, Elisa Yumi Nakagawa and Maria Istela Cagnin 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd BPM 2014 Haifa University / Eindhoven University of Technology 21

Workshop on Decision Mining & Modeling for Business Processes (DeMiMoP 14) Organized by: Local contact: Jan Vanthienen, Bart Baesens, Guoqing Chen and Qiang Wei Anna Kalenkova Room: MF 6.131 8:00 9:00 Registrations 9:00 10:30 Opening and Introduction by the Chairs: Mining and modeling of business decisions and processes 10:30 11:00 Morning Tea / Coffee (Auditorium) 11:00 12:30 Paper session 1: Constructing Probabilistic Process Models based on Hidden Markov Models for Resource Allocation Berny Carrera and Jae-Yoon Jung Business Rules: From SBVR to Information Systems Jandisson Soares de Jesus and Ana Cristina Vieira de Melo Integration of Business Processes with Visual Decision Modeling: Presentation of the HaDEs Toolchain Krzysztof Kluza, Krzysztof Kaczor and Grzegorz J. Nalepa 12:30 13:30 Lunch (Auditorium) 13:30 15:00 Paper session 2: Generating business process recommendations with a population-based meta-heuristic Steven Mertens, Frederik Gailly and Geert Poels Bidimensional Process Discovery for Mining BPMN Models Jochen De Weerdt, Seppe Vanden Broucke and Filip Caron Designing and Evaluating an Interpretable Predictive Modeling Technique for Business Processes Dominic Breuker, Patrick Delfmann, Martin Matzner and Jörg Becker 15:00 15:30 Afternoon Tea / Coffee (Auditorium) 15:30 17:00 Keynote: Closing roundtable: "Discussion, standards and future plans" 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd 22 Haifa University / Eindhoven University of Technology BPM 2014

Workshop on Security in Business Processes (SBP'14) Organized by: Local contact: Rafael Accorsi, Raimundas Matulevicius and Jason Crampton Xixi Lu Room: ZD 1.04 8:00 9:00 Registrations 9:00 10:30 Keynote: Frank van Geffen From Early Experiments to a Company-wide Process Mining Success 10:30 11:00 Morning Tea / Coffee (Auditorium) 11:00 12:30 Paper Conformance Checking Based on Partially Ordered Event Data Xixi Lu, Dirk Fahland, Wil van der Aalst Online Compliance Monitoring of Service Landscapes Jan Martijn van Der Werf, Eric Verbeek Privacy Preserving Business Process Fusion Roberto Guanciale, Dilian Gurov Discussant presenter of paper 2 presenter of paper 3 presenter of paper 1 12:30 13:30 Lunch (Auditorium) 13:30 15:00 Tutorial: Raimundas Matulevičius Security Requirements Elicitation from Business Processes 15:00 15:30 Afternoon Tea / Coffee (Auditorium) 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd BPM 2014 Haifa University / Eindhoven University of Technology 23

Workshop on Business Process Management and Social Software (BPMS2'14) Organized by: Local contact: Rainer Schmidt and Selmin Nurcan Eduardo González Lopéz Room: MF 7.084 8:00 9:00 Registrations 9:00 10:30 Session 1 Session chair: Rainer Schmidt Tagging Model for Enhancing Knowledge Transfer and Usage during Business Process Execution Reuven Karni and Meira Levy Classification Framework for Context Data from Business Processes Michael Möhring, Florian Baer, Rainer Schmidt, Alfred Zimmermann and Ralf Haerting 10:30 11:00 Morning Tea / Coffee (Auditorium) 11:00 12:30 Session 2 Session chair: Michael Möhring Business Processes in Connected Communities (position paper) Nick Russell and Alistair Barros Social-Software-based Support for Enterprise Architecture Management Processes Rainer Schmidt, Alfred Zimmermann, Michael Möhring, Dierk Jugel, Florian Baer and Christian Schweda obpm An Opportunistic Approach to Business Process Modeling and Execution David Grünert, Elke Brucker-Kley and Thomas Keller 12:30 13:30 Lunch (Auditorium) 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd 24 Haifa University / Eindhoven University of Technology BPM 2014

International Workshop on Theory and Applications of Process Visualization (TaProViz'14) Organized by: Local contact: Ross Brown, Simone Kriglstein and Stefanie Rinderle-Ma Eduardo González Room: MF 7.084 8:00 12:30 12:30 13:30 13:30 13:35 Registrations Lunch (Auditorium) Opening 13:35 15:00 Keynote: Dafna Levy Intelligent Process Management & Visualization Technologies A Generic Approach for Calculating and Visualizing Differences between Process Models in Multidimensional Process Mining Carsten Cordes, Thomas Vogelgesang and Hans-Jürgen Appelrath Enabling a User-Friendly Visualization of Business Process Models Markus Hipp, Achim Strauss, Bernd Michelberger, Bela Mutschler and Manfred Reichert 15.00 15.30 Afternoon Tea / Coffee (Auditorium) 15.30 17.00 Lights, Camera, Action! Business Process Movies for Online Process Discovery Andrea Burattin, Marta Cimitile and Fabrizio Maria Maggi Towards a generalized notion of audio as part of the concrete syntax of business process modeling languages Jens Gulden Closing 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd BPM 2014 Haifa University / Eindhoven University of Technology 25

International Workshop on Business Processes in Collective Adaptive Systems (BPCAS'14) Organized by: Local contact: Anna Lavygina, Naranker Dulay, Antonio Bucchiarone and Dimka Karastoyanova Bas van Zelst Room: MF 3.141 8:00 12:30 12:30 13:30 Registrations Lunch (Auditorium) 13:30 15:00 Keynote: Manfred Reichert Collective Adaptive Process-Aware Systems: Challenges, Scenarios, Techniques Context-aware Programming for Hybrid and Diversity-aware Collective Adaptive Systems Hong-Linh Truong and Schahram Dustdar 15:00 15:30 Afternoon Tea / Coffee (Auditorium) 15:30 17:00 Towards Cognitive BPM as the next generation BPM platform for analytics-driven business processes Rama Akkiraju and Hamid Motahari Towards Ensuring High Availability in Collective Adaptive Systems Santiago Gómez Sáez, David Richard Schäfer, Thomas Bach, Vasilios Andrikopoulos and Muhammad Adnan Tariq 19:00 21:00 21:00 02:00 Workshop Dinner at Café Centraal Process Mining Party at Café Hoogste Tijd 26 Haifa University / Eindhoven University of Technology BPM 2014

GENERAL INFORMATION Conference Venue The BPM 2014 conference will take place at Eindhoven University of Technology. The campus of the Eindhoven University of Technology is situated in the heart of Eindhoven, ten minutes walking distance from Eindhoven railway station. Not only university buildings can be found on the compact green campus, but companies, research institutions and the Student Sports Centre as well. Most buildings are connected via walkways. Visiting address Eindhoven University of Technology Den Dolech 2 5612 AZ Eindhoven Getting there: By plane Eindhoven airport is located just five kilometers outside the city, and provides connections with major cities such as London and Paris. There is an airport shuttle between the train station and the airport. Tickets can be bought at the airport bus stand. Alternatively, bus 401 runs directly from the airport to Eindhoven's main train and bus station in the city center every 10 minutes. Alternatively, Schiphol Airport in Amsterdam is a 90 minute ride by train, with a direct connection between the airport and Eindhoven central station. From Eindhoven central station it is a five minute walk to the campus. Exit the train station on the north side (where the busses are) and simply follow the flow of students to the campus By train When you arrive at Eindhoven central station, walk down the ramp at the railway station, turn right and exit through the north side towards the bus station. Walk 25 meters to the right and you will see the university buildings. Cross at the traffic light and follow the winding path towards the TU/e campus. The path on the right side of the campus, called Prof. Dr. Dorgelo Avenue, is suitable for wheelchair users. By car (paid parking) All motorways to and around Eindhoven (A2, A50, A58, A67 and A270) lead the way to the campus. Follow the 'Centrum' directions on the small blue signs, until you see 'University'. The car parking rates are based on the municipal rates applicable in Eindhoven. The first half-hour you can leave the TU/e-campus free of charge, otherwise the following rates apply: - 0.50 per 15 minutes - 7.50 per 24 hours (day rate) - After 48 hours, daily rate of 16,00 per 24 hours (then this rate applies from the first day) - 7.50 per lost ticket The rates apply to every day of the week, 24 hours per day. BPM 2014 Haifa University / Eindhoven University of Technology 27

Electricity The Netherlands uses a power network of 230 Volts at 50 Hz. A standard socket and plug look as follows: Phones The country code for The Netherlands is +31. The area code for Eindhoven is 040 and the prefix for international calls is 00. In case of problems with rooms, or issues with registration, please contact the registration desk, or call Ine van der Ligt on +31 6 4277 8860 (during conference hours) In case of emergencies please call Boudewijn van Dongen on +31 6 4277 8844 (reachable 24/7) Internet Access Wifi access is available on the entire campus using either EDUROAM or our GUEST network. For access to the guest network, you need to register in advance through the website https://guest-registration.tue.nl/cgibin/event?code=36736 or http://bit.ly/yx6kwb Please note that it is wise to register for it before you arrive at the TU/e, as you will need a network connection to do the registration. Nonetheless, registration for Wifi access is also possible at the registration desk. Recommended Hotels We suggest the Crown Inn (B) and Queen hotel (H). For those who prefer a cheaper hotel, we suggest the Van Neer hotel (F), but you have to pay at arrival in this hotel. For those who prefer to minimalize walking distance, we suggest the Holiday Inn (D). The conference takes place at the university campus (A) and the train station is marked (I) on the map. The doctoral consortium takes place in the Hampshire hotel (C). 28 Haifa University / Eindhoven University of Technology BPM 2014

SOCIAL EVENTS 12TH INTERNATIONAL CONFERENCE ON BUSINESS PROCESS MANAGEMENT (BPM 2014) Sunday 7 September 18:00 21:00 Informal DC dinner at Café Spiegelbeeld Café Het Spiegelbeeld is just a short walk from the Hampshire Hotel and offers over 125 special beers. (food and drinks are not included in the conference fee) How to get there: We will walk together to the restaurant on foot, which takes 2 minutes. The address of the restaurant is Dommelstraat 22, Eindhoven BPM 2014 Haifa University / Eindhoven University of Technology 29

Monday 8 September 19:00 21:00 Reception at Grand Café Centraal The welcome reception is open for all workshop participants and takes place in Grand Café Centraal in the middle of the city center. How to get there: Grand Café Centraal is located on the market square in the city center. It is a short walk from the campus. The address of Grand Café Centraal is Markt 8, Eindhoven. 21:00 02:00 Process Mining Party at Hoogste Tijd If you still would like to enjoy a drink in the beautiful city of Eindhoven after the reception, you can move to Café Hoogste Tijd, where the party continues into the night. The music at the party is sponsored by Fluxicon and is open for workshop participants and anybody else interested in process mining. 'The the Special Interest Group (SIG) Process Mining of the Dutch industry association Ngi-NGN is sponsoring the first few rounds of drinks. How to get there: We will walk together to the restaurant on foot, which takes around 20 minutes (1.4 km). The address of Grand Café Centraal is: Markt 8, Eindhoven. The address of Café Hoogste Tijd is Vrijstraat 38, Eindhoven. 30 Haifa University / Eindhoven University of Technology BPM 2014

Tuesday 9 September 17:30-19:00 Welcome Reception in the Zwarte Doos Grand café de Zwarte Doos is located on the Eindhoven University of Technology campus. It can be found south of the Auditorium (the main conference venue), next to the Vertigo building with the TU/e logo on the roof. Wednesday 10 September 13:00 14:00 Lunch walk around the TU/e campus During lunch, participants will be guided over the campus in three groups. Your guide will explain some details about the history of the campus and its buildings. Some details about points 1 through 7 are listed on the next page. BPM 2014 Haifa University / Eindhoven University of Technology 31

1) The Auditorium opened in 1956. Since then many students have received lectures in the building. The building has also hosted parties, classical and pop concerts, activities of Studium Generale, Christmas Inns, public days, boxing matches, computer festivals, scientific conferences, and symposia. The notable pipe organ was sponsored by Philips as part of the establishment of the university. It contains in total 3713 pipes. In November 1994 there was a fire in the ventilation system of the Auditorium. All installations within the concrete construction were either burned or melted. Also, everything was covered with a thick layer of soot. 2) The Zwarte Doos opened in 2006 and was aimed at reviving campus life. The English translation of Zware Doos is Black Box and indeed, the building looks like one. It houses a cinema (the second on-campus cinema in The Netherlands) and a restaurant with a bar. Outside the building there is a pond containing several black eggs and a Buddha in the middle called: SOH19 States of Nature. The eggs have a solar panel on top which generate power to push up the Buddha. 3) The Limbopad (English Limbo path ) connects the train station with the TU/e campus. Its name refers to the many students from the Limburg province that still live at home and travel to the university daily. The word Limbo is a vernacular name for the inhabitants of Limburg. Originally the path was an elephant trail. After trying to reroute students for several years it was decided to pave it in 1988. In 2002, the trail and its environment were renovated into a path and two special bridges. 4) The Dommel river is a small river in the province Noord Brabant in which Eindhoven is located. In total it has a length of 120 km of which 35 km is in Belgium and 85 km is in the Netherlands. A small part of the Dommel flows via the TU/e campus. In order to build the Auditorium building it was needed to move a small part of it. 5) In order to deal with the student housing problem in Eindhoven it was decided to put 186 temporary space boxes at the campus. These space boxes are aimed at housing foreign students and TU/e employees that come from abroad. Originally, they should have been brought down in 2010, but they are still being used today. Currently, there are plans for remodelling the Potentiaal building to house 300 people. 6) The Metaforum and its Market place opened in 2012 and houses the main library, student facilities, lecture rooms, a restaurant and, most importantly, the Faculty of Mathematics and Computer Science. On the 7 th floor the AIS group of Wil van der Aalst is located which partly organizes the BPM conference. The building is designed by a former architecture student of the TU/e. It is the place to meet and the beating heart of the university, especially after the completion of TU/e s remodelling efforts called Campus 2020. 7) The Hoofgebouw building (English: Main building ) opened in 1963. The building is home to the universities board and the department of Industrial Engineering. It also serves as an exposition space and many expositions include art from the TU/e employees. The building is scheduled to be stripped and completely rebuild from 2015. 32 Haifa University / Eindhoven University of Technology BPM 2014

18:00 21:00 Conference dinner at DAF museum DAF (Van Doorne's Aanhangwagenfabriek) Trucks NV is a Dutch truck manufacturing company and a division of PACCAR Inc. Its headquarters and main plant are in Eindhoven. In 1928 A.H.Huenges, owner of "De Valk" brewery, made a workshop available to the Van Doorne brothers, Hub and Wim. This workshop was located next to the brewery at number 27 Tongelresestraat in Eindhoven. At first the "C.V. Hub van Doorne machine en reparatie inrichting" (machine and repair shop, limited partnership) turned out simple engineering products, in fact their workshop was an oversized blacksmith's shop. This workshop, which has been completely restored, is in itself worth a visit to the DAF Museum as it is fascinating to see what tools were used in the old days, apart from the smith's fire. In 1932 the company's name was changed into "Van Doorne's Aanhangwagenfabriek" (trailer factory), DAF for short. The production of trailers and semi-trailers was a success, not in the least because of the legendary 'featherweight' semi-trailer and the automatic fifth-wheel coupling that came with it. How to get there: We will walk together to the DAF museum on foot, which takes around 20 minutes (1.6 km). Alternatively, you can travel there by yourselves using public transportation. Bus number 5 from the bus station (at the rear of the railway station) stops in front of the Museum. The address of the museum is: Tongelresestraat 27, Eindhoven. BPM 2014 Haifa University / Eindhoven University of Technology 33

Thursday 11 September 15:30 19:00 Drinks at study association GEWIS (MF 3.155) To close the conference, we will spend the remainder of the day at the association of Computer Science and Mathematics students in the Meta Forum. They offer a wide variety of drinks and from 16:30 we will be joined by TU/e s computer science and mathematics students. The GEWIS bar can be found on the third floor of the Metaforum building. How to get there: Follow the local organizers for the fastest way to the bar. 19:30 22:00 WS-FM Dinner at Sizzling (only for WS-FM participants) Restaurant Sizzling offers a wide variety of meat, fish and vegetarian dishes. One special aspect of the restaurant is the presentation of all dishes on sizzling hot cast iron plates. How to get there: We will walk together to the restaurant on foot, which takes around 15 minutes (1.2 km). The address of the restaurant is: Stationsplein 3a, Eindhoven. 34 Haifa University / Eindhoven University of Technology BPM 2014

MAPS Map of the Campus Auditorium Metaforum Zwarte Doos Matrix Kennispoort BPM 2014 Haifa University / Eindhoven University of Technology 35

From the train station to the campus: Take the north exit of the train station (when you leave the platform by stairs, turn right) and follow the flow of students to the campus: 36 Haifa University / Eindhoven University of Technology BPM 2014

From the Auditorium to the City Center (1.3 km, 17 minutes) BPM 2014 Haifa University / Eindhoven University of Technology 37

DAF Museum to the City Center (Markt) (1.0 km, 12 minutes) 38 Haifa University / Eindhoven University of Technology BPM 2014

FLOOR PLANS 12TH INTERNATIONAL CONFERENCE ON BUSINESS PROCESS MANAGEMENT (BPM 2014) For moving between buildings, you can use the following map, or the TU/e navigation app which enables users to navigate even indoors. The app can be downloaded using the QR code to the right, or directly from the Play store or itunes. Auditorium: - Registration - Blauwe zaal (Main conference room) - AUD7 - Coffee / tea - Lunch Metaforum: - MF 7.084 - MF 3.141 - MF 5.104b - MF 6.131 Kennispoort Zwarte Doos: - ZD 1.03 - ZD 1.04 - ZD 2.03 Matrix: - MA 1.41 BPM 2014 Haifa University / Eindhoven University of Technology 39

Auditorium 12TH INTERNATIONAL CONFERENCE ON BUSINESS PROCESS MANAGEMENT (BPM 2014) When entering the auditorium, make your way to the first floor, where the main seating area is located. You will find the registration desk on this floor, on the back of the Blauwe Zaal. Floor 1 On floor 1, you ll find the registration desk, the main conference room and the demo hall. Furthermore, coffee and tea is served here during the breaks. Registration desk Stairs to Auditorium 7 Senaatszaal Coffee, Tea, Lunch Blauwe Zaal Demo Hall Walkway to Metaforum Exit to Zwarte Doos and Kennispoort 40 Haifa University / Eindhoven University of Technology BPM 2014

Metaforum 12TH INTERNATIONAL CONFERENCE ON BUSINESS PROCESS MANAGEMENT (BPM 2014) Metaforum is TU/e s newest and most complicated building. It is home to the central library (floors -1, 0 and 1) and the department of Computer Science and Mathematics (floors 3 to 7). There is no floor 2. Access to the building is through the market hall, where you either enter the elevators directly, or where you access floor 1 through the large staircase. On floor 1, you can find both elevators and stairs to the upper floors. We advise you to use the elevators on floor 0 to avoid getting lost. Floor 0 Entrance to the market hall Staircase to floor 1 Elevators to floors 1, 3-7 Upper floors The upper floors of the Metaforum are all similar in layout and rooms are numbered in a round-robin fashion. When leaving the elevators therefore make sure to check where you want to go! On every floor, toilets are located in the north-west and north-east corners. On floor 3 there are additional toilets near the elevators. BPM 2014 Haifa University / Eindhoven University of Technology 41

Floor 3 Elevators MF 3.141 Floor 5 Elevators MF 5.104b 42 Haifa University / Eindhoven University of Technology BPM 2014

Floor 6 Elevators MF 6.131 Floor 7 Elevators MF 7.084 BPM 2014 Haifa University / Eindhoven University of Technology 43

Matrix The Matrix building can be accessed either by walkway from floor 1 of the Metaforum, or through the outside on floor 0. The room Ma 1.41 can be found on floor 1 Floor 1 Walkway to Metaforum Entrance on floor 0 Ma 1.41 Staircase Zwarte Doos When entering Grand Café de Zwarte Doos, make your way up the stairs to your right. On floor 1, you will find room ZD 1.03 and ZD 1.04 down the corridor opposite and slightly to the right from the stairs. Access to floor 2 is by the stairs further to the right, and room ZD 2.03 can be found on the far side of the corridor on floor 2. Floor 0 Floor 1 Floor 2 Entrance ZD 1.03 ZD 1.04 ZD 2.03 44 Haifa University / Eindhoven University of Technology BPM 2014

Kennispoort 12TH INTERNATIONAL CONFERENCE ON BUSINESS PROCESS MANAGEMENT (BPM 2014) The conference room in the Kennispoort is located on floor 1. Floor 0 Entrance on floor 0 Floor 1 Kennispoort BPM 2014 Haifa University / Eindhoven University of Technology 45

KEYNOTE SPEAKERS Rob High Rob High is an IBM Fellow, Vice President and Chief Technology Officer, Watson Solutions, IBM Software Group. He has overall responsibility to drive Watson Solutions technical strategy and thought leadership. As a key member of the Watson Solutions Leadership team, Rob works collaboratively with the Watson engineering, research, and development teams across IBM. Prior to joining the Watson Solutions team, Rob was Chief Architect for the SOA Foundation and member of the IBM Academy of Technology, Rob championed an open industry architectural definition of the principles of business and IT alignment enabled by SOA and Business Process Optimization, as well as ensuring IBM's software and services portfolio is architecturally grounded to enable for efficient SOA-based solutions. This responsibility extended across the IBM software portfolio, including WebSphere, Rational, Tivoli, Lotus, and Information Management offerings. Rob has 37 years of programming experience and has worked with distributed, object oriented, componentbased transaction monitors for the last 26 years, including SOMObject Server, Component Broker, and the WebSphere Application Server. Rob previously served as Chief Architect for the WebSphere foundation with architectural responsibility for the WebSphere Application Server and the related products integrated on that core runtime. Keith Swenson Keith Swenson is Vice President of Research and Development at Fujitsu North America and is the Chief Software Architect for the Interstage family of products. As a speaker, author, and contributor to many workflow and BPM standards, he is known for having been a pioneer in collaboration software and web services. The standards which development Mr. Swenson has helped include WfMC Interface 2, OMG Workflow Interface, SWAP, Wf-XML, AWSP and WSCI. He is currently working on standards such as WS-CAF and ASAP. He is currently also the Chairman of the Workflow Management Coalition. In the past, he has led agile software development teams at MS2, Netscape, Ashton Tate & Fujitsu. In 2004 he was awarded the Marvin L. Manheim Award for outstanding contributions in the field of workflow. Mr. Swenson is a co-author on more than 10 books. In 2010 his book Mastering the Unpredictable introduced and defined the field of adaptive case management, and established him as a Top Influencer in the field of case management. He blogs at http://social-biz.org/ 46 Haifa University / Eindhoven University of Technology BPM 2014

SPONSORS Platinum Sponsor 12TH INTERNATIONAL CONFERENCE ON BUSINESS PROCESS MANAGEMENT (BPM 2014) Bizagi is the leading Business Process Management (BPMS) solution for faster process automation. A powerful and simple BPM Suite designed to solve real business problems. Corporate customers in over 50 countries rely on Bizagi to run their core business processes. Gold Sponsors IBM (International Business Machines) is a multinational technology and consulting company founded in 1911. IBM manufactures and sells hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. IBM s major operations comprise a Global Services segment, Systems and Technology Group, Software and a Global Financing segment. More information www.ibm.com University of Haifa Municipality of Haifa Silver Sponsor Signavio is a recognized leader for collaborative process design. Used by hundreds of medium and large organizations and thousands of academics, the Signavio Process Editor is the de-facto standard for modeling processes on the web. BPM 2014 Haifa University / Eindhoven University of Technology 47

Bronze Sponsors 12TH INTERNATIONAL CONFERENCE ON BUSINESS PROCESS MANAGEMENT (BPM 2014) PNMsoft provides BPM software solutions to organisations worldwide. PNMsoft Sequence, our Intelligent Business Process Management Suite (ibpms), enables organisations to drive their architecture forward by simplifying complex workflows. Using our unique HotChange technology, PNMsoft Sequence enables rapid build and change of high availability, mobile enabled workflow applications, while maintaining development lifecycle governance. PNMsoft is a multinational company with headquarters in the UK, offices in the US, Portugal and Israel, and a global network of business partners. We are the leading Microsoft technology-based vendor with unique BPM solutions for SharePoint and Dynamics CRM. PNMsoft is on Gartner s ibpms Magic Quadrant. The School for Information and Knowledge Systems (SIKS) is a Dutch Research School established in 1996 and accredited by the Royal Netherlands Academy of Arts and Sciences. SIKS is a network institute in which over 450 research fellows and Ph.D. students from 11 different universities collaborate. Eindhoven University of Technology (TU/e) is a research university specializing in engineering science & technology. The Architecture of Information Systems (AIS) group and the Data Science Center Eindhoven (DSC/e) host the BPM 2014 conference. DSC/e was established in 2013. Over 20 research groups (including AIS) contribute to it. DSC/e s research focuses on developing new insights (models, theories, tools) to be able to add and extract value from real sets of heterogeneous data. Process management plays an important role within DSC/e. This is illustrated by the concentration of process mining researchers within DSC/e. In-Cooperation Sponsors 48 Haifa University / Eindhoven University of Technology BPM 2014