13 th International Conference on Business Process Management. Welcome to the

Transcription

1 1 Welcome to the 13 th International Conference on Business Process Management Innsbruck, Austria August 31 - September 3, 2015 University of Innsbruck Institute of Computer Science Business Process Management Cluster

2 2 3 TABLE OF CONTENT ABOUT THE CONFERENCE 4 MESSAGE FROM THE GENERAL CHAIR 6 CONFERENCE VENUE 8 SITEPLAN CONFERENCE VENUE 10 GENERAL INFORMATION 12 PROGRAM AT GLANCE 14 KEYNOTES 16 TUTORIALS 22 PANEL 28 DETAILED PROGRAM 30 SOCIAL EVENTS 50 SIGHTSEEING 52 SPONSORS 53

3 4 5 ABOUT THE CONFERENCE BPM 2015 is the 13 th conference in a series that provides the most prestigious forum for researchers and practitioners in the field of Business Process Management (BPM). Over the past decade, the conference has built its reputation by showcasing leadingedge research of the highest quality together with talks, tutorials and discussions by the most renowned thought leaders and innovators in the field. The BPM conference series embraces the diversity and richness of the BPM field and serves as a melting pot for experts from a mix of disciplines including Computer Science, Information Systems Management, Services Science and Technology Management. BPM 2015, hosted by the University of Innsbruck and BPM Research Cluster, is held in Innsbruck, also called The Capital of the Alps. Innsbruck is rich in traditions and open to the world. The Tyrolean capital has always been a city of many faces: the imperial monuments and contemporary urban design, the Olympic records and opulent past splendor. BPM 2009 in Ulm, Germany PC Co-Chairs: Umeshwar Dayal, Johann Eder, Hajo Reijers General Chairs: Peter Dadam, Manfred Reichert Previous BPM Conferences BPM 2008 in Milan, Italy PC Co-Chairs: Marlon Dumas, Manfred Reichert, Ming-Chien Shan General Chair: Barbara Pernici BPM 2014 in Eindhoven, The Netherlands (relocated from Haifa, Israel) PC Co-Chairs: Shazia Sadiq, Pnina Soffer, Hagen Völzer General Co-Chairs: Avigdor Gal, Mor Peleg BPM 2007 in Brisbane, Australia PC Co-Chairs: Gustavo Alonso, Peter Dadam, Michael Rosemann General Chairs: Marlon Dumas, Michael Rosemann BPM 2013 in Beijing, China PC Co-Chairs: Florian Daniel, Jianmin Wang, Barbara Weber General Chair: Jianmin Wang BPM 2006 in Vienna, Austria PC Co-Chairs: Schahram Dustdar, José Luiz Fiadeiro, Amit P. Sheth General Chair: Schahram Dustdar BPM 2012 in Tallinn, Estonia PC Co-Chairs: Alistair Barros, Avigdor Gal, Ekkart Kindler General Chair: Marlon Dumas BPM 2005 in Nancy, France PC Co-Chairs: Wil M. P. van der Aalst, Boualem Benatallah, Fabio Casati General Chair: Claude Godart BPM 2011 in Clermont-Ferrand, France PC Co-Chairs: Stefanie Rinderle-Ma, Farouk Toumani, Karsten Wolf General Chairs: Farouk Toumani, Mohand-Said Hacid BPM 2004 in Potsdam, Germany PC Co-Chairs: Jörg Desel, Barbara Pernici, Mathias Weske General Chair: Mathias Weske BPM 2010 in Hoboken (NJ), USA PC Co-Chairs: Richard Hull, Jan Mendling, Stefan Tai General Chair: Michael zur Mühlen BPM 2003 in Eindhoven, The Netherlands PC Co-Chairs: Wil M. P. van der Aalst, Arthur H. M. ter Hofstede, Mathias Weske General Chair: Wil M.P. van der Aalst

4 6 7 MESSAGE FROM THE GENERAL CHAIR Welcome to the 13 th International Conference on Business Process Management (BPM 2015) in Innsbruck, Austria! It has been a great honor for me to serve as General Chair of this prestigious conference and to host BPM 2015 in Innsbruck. BPM brings together researchers and practitioners that are passionate about processes and aims to provide a highly effective platform to learn, exchange ideas and move the field forward. The successful organization of such an event would not have been possible without the help of many people. First I would like to thank the BPM Steering Committee for selecting Innsbruck as the host city of BPM 2015 and their ongoing support to organize the conference. I am deeply grateful to the local organization team in Innsbruck, namely Cornelia Haisjackl and Ilona Zaremba with the assistance of Andrea Burattin, Tizian Müller, Manuel Neurauter, Jakob Pinggera, Boris Puschitz, Thomas Schrettl, Gabriele Strasser, Cornelia Vidovic, and Stefan Zugal. In addition, I would like to thank the University of Innsbruck for hosting the conference and its Veranstaltungs-Service (Event Service) and Büro für Öffentlichkeitsarbeit (PR Bureau) for their generous support. Moreover, I would like to express my appreciation for the help of the student volunteers from all over the world who supported the local organization. I would like to express my gratitude to the program chairs Hamid Motahari, Jan Recker and Matthias Weidlich, the industry track chairs Jan Mendling and Jan vom Brocke, the workshop chairs Manfred Reichert and Hajo Reijers, the tutorial and panel chairs Jakob Pinggera and Pnina Soffer, the demo chairs Florian Daniel and Stefan Zugal, the doctoral consortium chairs Stefanie Rinderle-Ma and Mathias Weske, the publicity chairs Henrik Leopold, Lucinea Thom, Lijie Wen, Michael zur Muehlen and Amin Beheshti, and the web and social media chairs Cornelia Haisjackl, Jakob Pinggera and Stefan Zugal, who did a tremendous job in shaping the different parts of the program and promoting the event. I would also like to thank our platinum sponsor Bizagi and all the other conference sponsors: Prologics (gold), Minitlabs (gold), IBM Research (gold, doctoral consortium sponsor), Signavio (silver), Exformatics (bronze), SAP (bronze), Cluster IT Tirol (local industry partnership sponsor), University of Liechtenstein (BPM Innovation Award sponsor), Gesellschaft für Prozessmanagement (in-cooperation sponsor), Austrian Airlines (official carrier), as well as the City of Innsbruck. Without their support the excellence and success of BPM 2015 would not have been possible. I would also like to extend my appreciation to all workshop organizers, reviewers, authors and speakers without whom it would not have been possible to shape such an outstanding technical program. Finally, I would like to thank all of you coming from the five continents for making the trip to Innsbruck. I am convinced that all of us will enjoy BPM 2015 as a great experience. I wish you stimulating discussions with colleagues, many new ideas for future work, the opportunity to make a lot of contacts and meet old and new friends. I also hope that you will find some time around the conference to enjoy the spectacular area around Innsbruck with its natural beauty and cultural richness and to taste some of our delicious local specialties. Barbara Weber General Chair, BPM 2015

5 8 9 CONFERENCE VENUE The University of Innsbruck is a public university. The University was founded in 1669 and is the biggest and most important research and education institution in western Austria, today comprised more than students and more than staff and faculty members. The BPM 2015 conference will be hosted at the School of Management (SOWI), Universitätsstraße 15, 6020 Innsbruck, Austria, located about 10 minutes walking distance from Innsbruck s city center. Universitätsstraße Karl-Rahner-Platz 1 Fakultätsbibliothek Theologie H SoWi-Gebäude Universitätsstraße 15 SoWi Bibliothek Studia Karl-Rahner- Platz Eingang Studia MCI Karl-Rahner- Platz 3 Sillgasse H P Kaiserjägerstraße H Kapuzinergasse The BPM 2015 sessions are located in the following halls: GROUND FLOOR Aula Keynotes Demo Session Demo Teaser Session 2 Lecture Hall 1 Paper Sessions Lecture Hall 2 Workshop 4 (BPI 15) Tutorials Panel Demo Teaser Session 1 Lecture Hall 3 Paper Sessions Industry Track FIRST FLOOR Seminar Room 1 Doctoral Consortium Workshop 1 (AdaptiveCM 15) Seminar Room 2 Workshop 2 (IWPE 15) Seminar Room 3 Workshop 3 (DAB 15) FOURTH FLOOR Seminar Room 16 Workshop 5 (TAProViz 15) Seminar Room 17 Workshop 6 (BPMS2 15) Seminar Room 18 Workshop 7 (DeMiMoP 15)

6 Obergeschoß SITEPLAN Seminarräume CONFERENCE / 4Nr. th / floor 4Nr. VENUE th floor / seminar / seminar room room nr nr Seminarräume Nr Nr / seminar / seminar room room nr nr universität innsbruck universität innsbruck Gebäudeplan SoWi SoWi / building / building plan plan Gebäudeplan W SoWi SoWi / building building plan plan W W 4.Obergeschoß / 4 th / floor 4 th floor FOURTH FLOOR Seminar Room Ù N Ù N Ù N Ù N O O EO O S S 3.Obergeschoß 3.Obergeschoß / 3 rd / floor 3 rd / floor 3 rd floor Seminarräume Seminarräume Nr Nr / Nr. seminar / 8-12 seminar / room seminar room nr room nr nr Fakultätssitzungssaal Fakultätssitzungssaal Ù N Ù N S Ù N Universität Universität Innsbruck Innsbruck Universität Universität Innsbruck Innsbruck Campus Campus SoWi SoWi Campus Universitätstrasse SoWi Universitätstrasse Campus SoWi 6020 Innsbruck Universitätstrasse 6020 Innsbruck Universitätstrasse T W 512 T Innsbruck Innsbruck W T +43 W 512 T universität universität innsbruck innsbruck Gebäudeplan Gebäudeplan SoWi SoWi SoWi / SoWi building / building / building plan plan plan plan O O OE O Fakultätssitzungssaal Fakultätssitzungssaal Fakultätssitzungssaal Fakultätssitzungssaal THIRD FLOOR 2.Obergeschoß Seminar Room 10, Fakultätssitzungssaal / 2 nd / floor 2 nd floor 2.Obergeschoß / 2 nd / floor 2 nd floor Seminarräume Nr. 4-7 Nr. / 4-7 seminar / seminar room room nr. 4-7 nr. 4-7 S S S S

7 1.Obergeschoß / 1 st floor Seminarräume Nr. 1-3 / seminar room nr S Ù N SITEPLAN CONFERENCE VENUE 1.Obergeschoß / 1 st floor Seminarräume Universität Innsbruck Nr. 1-3 / seminar room nr. 1-3 universität innsbruck Ù N Gebäudeplan SoWi / building plan FIRST Campus FLOOR SoWi Universitätstrasse 15 Seminar Room W Innsbruck T O Universität Innsbruck Campus SoWi Universitätstrasse W Innsbruck T universität innsbruck 2 1 Gebäudeplan SoWi / building plan 3 OE S Erdgeschoß / groundfloor Hörsäle Nr. 1-3 / lecture hall nr. 1-3 Aula Studierzone Erdgeschoß / groundfloor Hörsäle Universität Innsbruck Nr. 1-3 / lecture hall nr. 1-3 Campus SoWi Aula Universitätstrasse Innsbruck Studierzone Universität Innsbruck Campus W SoWi Universitätstrasse Innsbruck T universität innsbruck W T universität innsbruck 2 1 Gebäudeplan SoWi / building plan Gebäudeplan SoWi / building plan GROUND FLOOR Aula, Lecture Hall 1-3, Registration Desk Untergeschoß / basement Aula Aula Ì Ì Erste Hilfe / first aid Erste Hilfe / S Portier / porter Portier / porter Ù N Ù N HS 1 HS 2 HS 3 HS 1 HS 2 HS 3 S Studierzone Registration Desk PÖffentliche Tiefgarage / parking area PÖffentliche Tiefgarage / parking area OE O Kaiserjägerstraße Kaiserjägerstraße

8 14 15 GENERAL INFORMATION Lunches Lunches take place in Hotel Grauer Bär, Universitätsstraße 5-7, Innsbruck, which is located about 1 minute walking distance from the conference venue. Registration Desk Our helpful staff is always available at the registration desk in room Studierzone (ground floor, to the right after the main entrance). During the whole conference, please do not hesitate to ask us, if you need assistance. Conference Badge A conference badge is handed over to you as soon as you have registered at the registration desk (see information above). Please keep the badge visible all the time during the conference, workshops, and social events. Wireless Internet Access A free wireless network will be provided by the University of Innsbruck. You can connect to any hotspot with the SSID uibk. A username and password will be provided on site with your conference materials. If you run into problems using or connecting to the wireless network please visit the registration desk (see information above). You may also use the wireless network eduroam if you are member of a university supporting this network as well as you have configured your devices appropriately. Twitter You are encouraged to send tweets using the hashtag #bpm2015. practical information and status updates are shared, and questions from the public are answered. Coffe Breaks Coffe Breaks are located at the ground floor.

9 16 17 PROGRAM AT GLANCE DATE Sunday 30 August 2015 Monday 31 August 2015 Tuesday 1 September 2015 Wednesday 2 September 2015 Thursday 3 September 2015 SESSION Doctoral Consortium Workshops Welcome Reception Conference Day 1 Opening Keynote 1: Munindar P. Singh Paper Sessions Panel Session Demo Teaser Session 1 Tutorial Conference Day 2 Keynote 2: Gustavo Ignacio Gomez Paper Sessions Industry Paper Sessions Tutorials Demo Teaser Session 2 Demo Session Conference Dinner Conference Day 3 Keynote 3: Marlon Dumas Paper Sessions Industry Paper Sessions Tutorial

10 18 19 KEYNOTES Munindar P. Singh Prof., North Carolina State University NoBPM: Supporting Interaction-Oriented Automation via Normative Specifications of Processes Tuesday, 1 September 2015, 9:20 10:30, Aula Abstract Business and business processes are centuries old social constructions that underlie human society. Business process management or BPM is a modern construction in information technology. The objective of BPM is to support business processes: it has partially succeeded, especially in regards to improving the efficiency of process enactment. However, BPM embodies a number of restrictive assumptions treated as dogma in current research that limit its applicability. First, BPM is almost entirely characterized in operational and usually procedural, though occasionally declarative (temporal logic) terms. The underlying modeling primitives are little different from the primitives of any programming language. Second, BPM is usually treated from a central viewpoint even when physically distributed. That is, BPM s focus is on technical rather than business aspects. In essence, BPM does not so much support a business process as redefine it in operational terms. That is, it omits a standard of correctness but provides a means to an implementation. Although this formulation has been effective in IT practice, I claim that it has run its course. I argue that BPM is inadequate for dealing with modern challenges such as processes that incorporate humans and organizations as well as diverse services and devices that reflect the autonomy of humans and organizations. If we rethink of business processes from first principles, we would understand them as social constructions just as they are. We would establish new computational foundations for business processes that place them as elements of a sociotechnical system; specify them via normative (not operational) standards of correctness independent of implementation; describe how to verify various correctness properties of specifications and evaluate implementations with respect to specifications; and enact and govern them in a decentralized manner. I term this latter perspective NoBPM. NoBPM brings forth a number of major research questions. What does it mean for a normative process specification to be sound? How can we learn such specifications from observations of humans and organizations and their services and devices? What does it mean for an autonomous participant to comply with a normative process specification? How can we define and ensure a suitable notion of alignment of the various parties involved in a business process? I describe recent and ongoing research that hints at how we may approach the above questions. I offer some suggestions for how the considerable research strength of the BPM community can be directed toward these questions and invite researchers to participate in NoBPM. Munindar P. Singh is a professor in the Department of Computer Science at North Carolina State University. Munindar s research interests include service-oriented computing, security, and social computing. Munindar is the editor-in-chief of ACM Transactions on Internet Technology; from 1999 to 2002, he was the editor-in-chief of IEEE Internet Computing. His other current or recent editorial activities include membership on the editorial boards of IEEE Internet Computing, Journal of Autonomous Agents and Multiagent Systems, IEEE Transactions on Services Computing, ACM Transactions on Intelligent Systems and Technology, the Journal of Artificial Intelligence Research, and the Journal of Trust Management.

11 20 21 KEYNOTES Gustavo Ignacio Gomez CEO, Bizagi Adaptability, Architecture & CX: The Bizagi Way Wednesday, 2 September 2015, 9:00 10:30, Aula Abstract Business Process Management Systems (BPMS) have put processes at the center of the universe. This focus has enabled the creation of formal practice and theories from which IT solutions have benefited enormously during the last 15 years. By delivering the right information to the right person at the right time, information workers have been empowered by systems that truly understand what they intend to do. And by doing this in a model-driven way whereby the technology adapts itself to this business model and not the other way around these new systems have enabled continuous improvement and adaptability: capabilities indispensable to achieving muchdesired business agility. Yet despite this, the user experience is often counter-intuitive to the business objectives. Knowledge workers may find themselves asking questions such as: Do I really know which process I want to start when I enter my BPMS application? Do I need to carry out some analysis before I start? Are all process combinations known to me beforehand? How smart is the solution at suggesting processes that actually make sense? Furthermore, what if we wanted to create modern applications that resemble sophisticated web sites such as amazon.com or hotels.com? Could we build them with a BPMS? If not why not? What s missing? Customer experience (CX) is quickly becoming the hottest buzzword in business and industry. How is CX related to BPMS? What makes a great CX anyway? In this talk, we will explore how by marrying process and data and extending current process technologies with few new concepts we can create fundamentally new, contextsensitive applications that empower knowledge workers like never before, and redefine the boundaries of what a BPMS can do. Gustavo Gómez is an entrepreneur who loves solving problems. Equipped with a degree in Computer Science, Gustavo pursued a career in software engineering in Europe and Colombia. In 1989 he founded Bizagi, short for business agility. Despite running a global business, Gustavo s passion for delighting customers hasn t changed. Those around him admire his accessibility and hands-on approach, demonstrated through his daily customer interactions, involvement with product improvements, and strategic thinking. Gustavo remains the embodiment of Bizagi s values of integrity, honesty, and commitment to exceptional service.

12 22 23 KEYNOTES Marlon Dumas Professor, The University of Tartu From Models to Data and Back: The Journey of the BPM Discipline and the Tangled Road to BPM 2020 Thursday, 3 September 2015, 9:00 10:30, Aula Abstract It has been over two decades since the first research articles on Business Process Management (BPM) saw light. Much ink has been spilled meantime to build up a discipline out of what is essentially a vision of how work in organizations can be effectively conceptualized and analyzed for the purpose of performance improvement. There is by now a relatively wellestablished body of methods and tools to instill process thinking in organizations and to manage business processes throughout their lifecycle. A considerable subset of these methods and tools rely on business process models, be it for understanding processes, for preserving and communicating process knowledge, for analyzing, redesigning or automating processes, and even for monitoring them. It is thus not surprising that a lot of research and development in the field of BPM has concentrated on modeling languages, tools and methods, to the extent that the early evolution of the discipline is sometimes associated with the development of modeling languages. Along this line, the discipline has gone through a long convergence and standardization process, starting from proprietary notations such as Event-driven Process Chains (EPCs), moving on to numerous standardization attempts leading to the broad adoption of the Business Process Model and Notation (BPMN). The overwhelming volume of these developments calls for two questions: What have we fundamentally learned from the development of modeling languages, tools and methods? And perhaps more importantly, what have we so far failed to fully comprehend? Another significant subset of methods and tools in the BPM field rely on data, specifically data collected during the execution of business processes. As processes become increasingly digitized, data is moving from being a side-product of the execution of business processes, to becoming a central asset that can be leveraged across all phases of the business process lifecycle. This prospect has fueled a stream of research on business process data analytics. Along this line, we have seen emerge a number of methods and tools to summarize process execution data, to generate or enhance models using these data, and to understand how the recorded execution of a business process diverges from its modeled behavior. Again, the overwhelming volume of developments in this field calls for two questions: What have we fundamentally learned from the development of process mining tools and methods? And perhaps more importantly, what have we so far failed to fully comprehend? This talk will argue that answers to the above questions can be summarized with two concepts: variation and decisions, be them offline (e.g. design-time) or online (runtime). Many if not most developments and open challenges in the field boil down to comprehending, analyzing, executing and monitoring business processes with inherently high levels of variation and with complex decisions. Indeed, the discipline has learned to analyze, optimize and automate routine work that involves well-structured data objects and simple choices, even on relatively large scales. But we are yet to learn how to manage large-scale variation, unstructuredness and complex decision spaces. The emergence of the Internet of Things and cyber-physical systems is likely to only heighten the challenge, as in a world where the number of connections increases exponentially, so does the complexity of options and variations that ought to be accounted for. The coming of age of automated decision making, the maturation of natural language processing as well as advances in heterogeneous data analytics, create significant opportunities to address the challenges that lie ahead for the BPM discipline. Marlon Dumas is Professor of Software Engineering at University of Tartu, Estonia. Prior to this appointment he was faculty member at Queensland University of Technology and visiting researcher at SAP Research, Australia. His research interests span across the fields of software engineering, information systems and business process management. His ongoing work focuses on combining data mining and formal methods for analysis and monitoring of business processes. He is corecipient of three best paper awards at international conferences (ETAPS 2006, BPM 2010, BPM 2013), three best student paper awards with his PhD students (EEE 2005, CEC 2009, BPM 2014) and a ten-years most influential paper award at the MODELS 2011 conference. He is also co-inventor of six granted patents and co-author of the textbook Fundamentals of Business Process Management, now used in more than 100 universities worldwide.

13 24 25 TUTORIALS Tutorial 1: How to write a BPM Conference Paper? Tutorial 2: Design Science Research in Information Systems and Software Systems Engineering Tuesday, 1 September, 16:00 17:30 Lecture Hall 2 (ground floor) Wednesday, 2 September, 11:00 12:30 Lecture Hall 2 (ground floor) Speakers Speaker Jan Mendling Jan Mendling is full Professor with the Institute for Information Business at Wirtschaftsuniversität Wien (WU Vienna), Austria. His research areas include Business Process Management, Conceptual Modelling and Enterprise Systems. He is member of the editorial board of three international journals, one of the founders of the Berlin BPM Community of Practice ( organizer of several academic events on process management, and member of the IEEE Task Force on Process Mining. Hajo Reijers Hajo Reijers is full Professor at VU University Amsterdam and part-time full Professor at Eindhoven University of Technology, the Netherlands. The focus of Hajo s academic research is on Business Process Redesign, Workflow Management, Conceptual Modeling, Process Mining, and Simulation. He worked in industry as a business analyst, management consultant and head of R&D. He is the managing director of the European BPM Round Table (bpmroundtable.eu) and member of the IEEE Task Force on Process Mining. Abstract The BPM Conference is a highly prestigious venue, where many researchers aspire to present their work. It is also a competitive conference, with acceptance levels that have varied between 10% and 20% over the various editions. As proposers of this tutorial, we have been involved in the conference in many different roles: as authors of accepted papers, chairs, and reviewers. Our motivation behind this tutorial is to share knowledge that may enable a wider pool of researchers to get their work accepted for the BPM conference. To this end, we will devote attention to the various elements of a conference paper and provide what we believe to be good practices for each of these. While adhering to these provides no guarantee for success, these insights may at least be the ingredients for turning a submission into a stronger one. Roel Wieringa Roel Wieringa occupies the chair of Information Systems at the Department of Computer Science at the University of Twente, The Netherlands. His research interests include requirements engineering, enterprise architecture, and design science research methodology for information systems and software engineering. He has written three books, Requirements Engineering: Frameworks for Understanding (Wiley, 1996), Design Methods for Reactive Systems: Yourdon, Statemate and the UML (Morgan Kaufmann, 2003), and Design Science Methodology for Information Systems and Software Engineering (Springer, 2014). Abstract The last ten years has seen a surge of interest in design science research in information systems, and of empirical research in software engineering. In this talk I present a framework for design science in information and software systems engineering that shows how in design science research, we iterate over designing new artifacts and empirically investigating these artifacts. To be relevant, the artifacts should potentially contribute to organizational goals, and to be empirically sound, research to validate new artifacts should provide insight into the effects of using these artifacts in an organizational context. The logic of both of these activities, design and empirical research, is that of rational decision making. I show how this logic can be used to structure our technical and empirical research goals and questions, as well as how to structure reports about our technical or empirical research. This gives us checklists for the design cycle used in technical research and for the empirical cycle used in empirical research. Finally, I will discuss in more detail what the role of theories in design science research is, and how we use theory to state research questions and to generalize the research results.

14 26 27 TUTORIALS Tutorial 3: Social BPM More than Software Abstract Wednesday, 2 September, 14:00 15:30 Lecture Hall 2 (ground floor) Speaker Nicola Burkhardt Qualification Educational background Studies in Economic Science (Europäische Wirtschaft und Unternehmensführung, FH bfi Wien) Certified Project Manager (pma Projekt Management Austria, IPMA Level C) Group dynamics (ÖAGG) Consultant and trainer (DÖK, bioenergetisch-analytische Gesellschaft) Speech in the field of project and process management member of CMG AE, working group process management Job Experience Senior process manager, T Mobile Austria Senior consultant for project, process, quality and change management Project coach (individuals, teams), coach for people in vocational changes since 2011 Project manager for software development and implementation projects and project management trainer Project manager for project implementation of social competence in project management and integration in certification process Quality manager in the field of asylum matters Team member project office/project portfolio management in telecommunications Board member in non-profit association Activity fields Holistic consulting of individuals, teams, organisations with focus on the balance between stability (structures, methods) and dynamics (quickly changing requirements and necessary flexibility) Coaching of individuals and teams in project and process structures Coaching of people in (un-)planed vocactional changes Speeches and trainings in project and process management Background The term social BPM is defined as the use of web 2.0 and social networks in the field of BPM. In organisations process management often comes along with change management or arises in the course of reorganizations (mergers, outsourcing, and consolidation). For the implementation of change management process teams are set up. Their business is to define and map processes often supported by according software tools. Process team members and everybody significantly involved in the process are confronted with the development of common procedures, process diagrams, targets, performance indicators only to name a few. For the social aspect in the process team this means discussion of different perception, handling of disputes, resistance and so on. Social BPM should therefore (also) be recognised and implemented as the examination of interpersonal relationships in process teams. The co-operation (or ability to co-operate) of people forms the center of attention. Core feature In my tutorial social BPM the process team, its management and working ability will be examined. The interpersonal relationships and its integration into the process work will be moved in the centre of attention and will be physically experienced. I will illustrate how group dynamical aspects and physical aspects (derived from the method bioenergetic analysis ) can contribute to a good performance of the process team. At the beginning I will place a few hypotheses as a warm up and join in and to encourage for active participation in the group work. Following I will shortly present my theoretical framework of social BPM derived from the field of group dynamics and bioenergetic analysis. Subsequently the participants themselves will put with a predefined task and in working groups the theory presented into test and practice. Finally the experiences made will be discussed and conclusions will be made. Bioenergetic analysis brief description Bioenergetic analysis as a method was founded by Alexander Lowen. Its foundation are the models of resistance and transference from the depth psychology (Sigmund Freud). Physical phenomenons (Wilhelm Reich) such as attitude, muscular tension, emotional expression, breathing patterns are divided in five character types. Waldefried Pechtl adapted the method for its implementation in organisations. The character types offer the ability to consider the different attitudes and behavioural patterns of individual, groups and organisations as a stabilising factor but also to gain energy for development and change through working on conflicts and resistance.

15 28 29 TUTORIALS Tutorial 4: The OMG DMN (Decision Model and Notation) Standard and its Relation to BPM(N) Thursday, 3 September, 14:00 15:30 Lecture Hall 2 (ground floor) Speaker Model & Notation standard (DMN) is developed by OMG. Decision modeling describes business decisions to be made, with their interrelationships and requirements, together with the detailed decision logic used to make the decision. One of the common forms of decision modelling is a structure of decision tables, describing the premises and resulting outcomes of a specific decision situation. This tutorial introduces DMN and describes the relations between business decisions, decision tables, and business processes. Jan Vanthienen Jan Vanthienen is full professor of business & information systems engineering at KU Leuven (Belgium), Department of Decision Sciences and Information Management, Information Systems Group. He is an active researcher in the area of intelligent business systems (rules, decisions, processes, analytics). Jan is actively involved in the Decision Modeling & Notation standard (DMN) at OMG (Object Management Group). This standard is designed to complement the Business Process Modeling & Notation (BPMN) standard, in order to integrate and distinguish business processes and business decisions. He is also member of the IEEE task force on process mining, and co-author of the Business Process Mining Manifesto. He has published numerous papers in reviewed international journals and conference proceedings. He received an IBM Faculty Award in 2011 on smart decisions, and the Belgian Francqui Chair 2009 at FUNDP. He is co-founder and president-elect of the Benelux Association for Information Systems (BENAIS). Jan is a founding member of the Leuven Institute for Research in Information Systems (LIRIS), and is/was chairholder of the bpost bank Research Chair on Actionable Customer Analytics, the Colruyt Research Chair on Smart Marketing Analytics, the PricewaterhouseCoopers Chair on E-Business and the Microsoft Research Chair on Intelligent Environments. Abstract Business processes and business process models incorporate lots of decisions. Business decisions are important, but are often hidden in process flows or activities. It is not considered good practice to model the detailed decision paths in the business process model, because hardcoding decision flows in processes leads to complex and inflexible process models. Separating decisions from the process simplifies the process model (separation of concerns). In analogy with the Business Process Modeling & Notation Standard (BPMN), a Decision

16 30 31 PANEL Towards a Manifesto for Agile BPM? Tuesday, 1 September, 14:00-15:30 Lecture Hall 2 (ground floor) Moderator Udo Kannengiesser, Metasonic GmbH, Germany Udo Kannengiesser is a researcher in BPM with over 15 years of experience in modelling dynamic processes and developing agile process management systems. He has published more than 60 research papers in the fields of business process management, information systems, design science and artificial intelligence. His work on the FBS process framework of design has become a major reference for design researchers worldwide and has been applied in various design disciplines including business process design. He obtained his PhD from the University of Sydney (Australia) and worked as a research scientist at National ICT Australia. He is currently a senior research engineer at Metasonic GmbH (Germany), where he leads several research projects related to agile BPM. Abstract Many businesses face new challenges in managing their business processes as customer demands get more specialized, innovations emerge more frequently, and business environments become more volatile. Leading market analysts proclaim that in many of today s business processes exceptions are the rule. Effectively and swiftly reacting to these exceptions is seen as vital for competitive advantage. The notion of agile BPM is often used for describing this ability. Individual aspects of agile BPM have been addressed in a number of recent BPM workshops, conference tracks and special journal issues, devoted to related topics such as semi-structured and evolutionary business processes, adaptive case management, human-centric aspects, social software, and design thinking. However, despite the wealth of research outcomes in the separate areas there is still no unified definition or foundation for agile BPM. This fragmentation of research in agile BPM is similar to the situation in software engineering research in the late 1990s, when a number of agile methods were developed independently that all broke with the traditional waterfall paradigm of software development. These methods were eventually given a unified conceptual platform with the formulation of a manifesto for agile software development in 2001, which defined the common values and principles underlying the different methods. The manifesto gave a considerable boost to agile software development and its adoption in practice. Is it possible to benefit from these experiences and formulate a similar manifesto for agile BPM to unify its separate research streams? The panel session will investigate this question using the expertise of five panelists: Leon J. Osterweil (University of Massachusetts Amherst, USA) Computer science luminary and expert in software processes including agile methods Rick Hull (IBM Research, USA) Senior member of the BPM research community & principal developer of the data-centric BPM approach Ilia Bider (Department of Computer and Systems Sciences (DSV), Stockholm University, Sweden) Business analyst and researcher in agile BPM Frank Lorbacher (Detecon International GmbH, Germany) Business process consultant specialised in agile BPM applications Albert Fleischmann (Johannes Kepler University Linz, Austria) Researcher in stakeholder-oriented, agile approaches to BPM Specifically, the panelists will discuss the following issues with the audience: What does agility mean in the BPM domain? How relevant is agile BPM in practice? Where is it useful? Does disruptive business innovation require agile BPM approaches? What are the common values and principles of agile BPM approaches? What attributes are required for methods and tools to support agile BPM? How do current methods and tools perform with respect to these attributes? What are the consequences for future BPM research and development?

17 32 33 DETAILED PROGRAM Sunday, 30 August 2015 Monday, 31 August 2015 Doctoral Consortium Workshops Organized by: Location: Stefanie Rinderle-Ma, University of Vienna Mathias Weske, University of Potsdam Seminar Room 1 (first floor) Organized by: Manfred Reichert, University of Ulm Hajo Reijers, VU University Amsterdam Eindhoven University of Technology TIME SESSION 08:30-09:00 Registration 09:00-10:30 Session 1 Mining Configurable Process Models from Event Logs Asef Pourmasoumi Hassankiadeh Recommending Resource Allocation to activities in business process combining organizational and temporal process mining perspectives Michael Arias 10:30-11:00 Coffee Break 11:00-12:30 Session 2 Application of Process Mining in the Electric Energy Consumption Process Karol Fabisz Modelling and Execution of Consistent and Distributed Workflows for Cyber-physical Systems Ronny Seiger 12:30-14:00 Lunch 14:00-15:30 Session 3 Analysing the Provenance tracking of Business Process Management in the Quality Domain Coralie Blanc Benchmarking and Improving BPMN 2.0 Workflow Management Systems Performance Vincenzo Ferme 15:30-16:00 Coffee Break Workshop 1: 4 th International Workshop on Adaptive Case Management and other Non-workflow Approaches to BPM (AdaptiveCM 15) Organizers: Irina Rychkova, Ilia Bider and Keith Swenson Location: Seminar Room 1 (first floor) TIME SESSION 08:00-09:00 Registration 09:00-10:30 Session 1 Opening, presentation of participants Case Management: An Evaluation of Existing Approaches for Knowledge-Intensive Processes Mike Marin, Matheus Hauder and Florian Matthes Comparing Declarative Process Modelling Languages from the Organisational Perspective Stefan Schönig and Stefan Jablonski 10:30-11:00 Coffee Break 11:00-12:30 Session 2 A Case Modelling Language for Process Variant Management in Case-based Reasoning Riccardo Cognini, Knut Hinkelmann and Andreas Martin Embracing process compliance and flexibility through behavioral consistency checking in ACM, A Repair Service Management Case Thanh Tran Thi Kim, Erhard Weiss, Christoph Ruhsam, Christoph Czepa, Huy Tran and Uwe Zdun Modeling crisis management process from goals to scenarios Elena Kushnareva, Irina Rychkova, Rebecca Deneckere and Benedicte Le Grand

18 34 35 DETAILED PROGRAM 12:30-14:00 Lunch 14:00-15:30 Session 3 Supporting Adaptive Case Management Through Semantic Web Technologies Marian Benner-Wickner, Wilhelm Koop, Matthias Book and Volker Gruhn Supporting Knowledge Work by Speech-Act Based Templates for Micro Processes Johannes Tenschert and Richard Lenz Towards Structural Consistency Checking in Adaptive Case Management Christoph Czepa, Huy Tran, Uwe Zdun, Thanh Tran, Erhard Weiss and Christoph Ruhsam 15:30-16:00 Coffee Break 16:00-17:30 Session 4 Towards Process Improvement for Case Management. An Outline Based on Viable System Model and an Example of Organizing Scientific Events Ilia Bider Round Table / Discussion 17:30 Welcome Reception 11:00-12:30 Session 1 On Energy Efficiency of BPM Enactment in Cloud Olena Skarlat, Philipp Hoenisch and Schahram Dustdar Aysolmaz Transforming Process Models to Problem Frames Stephan Faßbender and Banu Aysolmaz Counterexample Analysis for Supporting Containment Checking of Business Process Models Faiz Ul Muram, Huy Tran and Uwe Zdun 12:30-14:00 Lunch 14:00-14:30 Session 2 Towards a Methodology for the Engineering of Event-driven Process Applications Anne Baumgrass, Mirela Botezatu, Claudio Di Ciccio, Remco Dijkman, Paul Grefen, Marcin Hewelt, Jan Mendling, Andreas Meyer and Hagen Völzer 14:30-15:30 Panel Novel Platforms for Process Enactment Mathias Weske, Manfred Reichert, Cesare Pautasso, TBA 15:30 Closing Remarks 15:30-16:00 Coffee Break 17:30 Welcome Reception Workshop 2: 1 st International Workshop on Process Engineering (IWPE 15) Organizers: Mathias Weske and Stefanie Rinderle-Ma Location: Seminar Room 2 (first floor) TIME SESSION 08:00-09:00 Registration 09:00-10:30 Keynote Taking an Engineering Perspective on Process-Aware Information Systems Manfred Reichert 10:30-11:00 Coffee Break Workshop 3: 4 th Workshop on Data- & Artifact-centric BPM (DAB 15) Organizers: Rik Eshuis, Fabiana Fournier and Marco Montali Location: Seminar Room 3 (first floor) TIME SESSION 08:00-09:00 Registration 09:00-10:30 Keynote Supply Chain Orchestration: A beautiful symphony or a cacophony of noise Rod Franklin, Kühne Logistics University

19 36 37 DETAILED PROGRAM Session 1 Integrating Activity- and Goal-Based Workflows: A Data Model based Design Method António Rito Silva and Vicente García-Díaz 10:30-11:00 Coffee Break 11:00-12:30 Keynote Data-Based Diagnosis in Business Processes María Teresa Gómez López, University of Sevilla Session 2 Towards Ontology Guided Translation of Activity-Centric Processes to GSM Julius Koepke and Jianwen Su 12:30-14:00 Lunch 14:00-15:00 Session 3 Applying Case Management Principles to Support Analytics Process Management Fenno F Heath Iii, Richard Hull and Daniel Oppenheim A GSM-Based Approach for Monitoring Cross-Organization Business Processes using Smart Objects Luciano Baresi, Giovanni Meroni and Pierluigi Plebani 15:00-15:30 Wrap-up 15:30-16:00 Coffee Break 17:30 Welcome Reception Workshop 4: 11 th International Workshop on Business Process Intelligence (BPI 15) Organizers: Boudewijn van Dongen, Diogo R. Ferreira, Andrea Burattin and Jochen De Weerdt Location: Lecture Hall 2 (ground floor) TIME SESSION 08:00-09:00 Registration 09:00-09:10 Opening 09:10-10:30 Session 1 Deducing Case IDs for Unlabeled Event Logs Dina Bayomie, Iman M. A. Helal, Ahmed Awad, Ehab Ezat and Ali Elbastawissi Ontology-Driven Extraction of Event Logs from Relational Databases Diego Calvanese, Marco Montali, Alifah Syamsiyah and Wil van der Aalst Detecting Deviating Behaviors without Models Xixi Lu, Dirk Fahland, Frank van Den Biggelaar and Wil van der Aalst Using Life Cycle Information in Process Discovery Sander J.J. Leemans, Dirk Fahland and Wil van der Aalst 10:30-11:00 Coffee Break 11:00-12:20 Session 2 Discovering Queues from Event Logs with Varying Levels of Information Arik Senderovich, Sander J.J. Leemans, Shahar Harel, Avigdor Gal, Avishai, Mandelbaum and Wil van der Aalst Automated Resource Allocation in Business Processes with Answer Set Programming Giray Havur, Cristina Cabanillas, Jan Mendling and Axel Polleres Using event logs to model interarrival times in business process simulation Niels Martin, Benoît Depaire and An Caris Clustering Traces using Sequence Alignment Joerg Evermann, Tom Thaler and Peter Fettke 12:20-12:30 Announcement Winners BPI Challenge :30-14:00 Lunch 14:00-15:20 Session 3 Measuring the Precision of Multi-perspective Process Models Felix Mannhardt, Massimiliano de Leoni, Hajo Reijers and Wil van der Aalst PMCube: A Data-Warehouse-based Approach for Multidimensional Process Mining Thomas Vogelgesang and H.-Jürgen Appelrath

20 38 39 DETAILED PROGRAM Complex Symbolic Sequence Clustering and Multiple Classifiers for Predictive Process Monitoring Ilya Verenich, Marlon Dumas, Marcello La Rosa, Fabrizio Maggi and Chiara Di Francescomarino Vidushi: Parallel Implementation of Alpha-Miner Algorithm and Performance Analysis on CPU and GPU Architecture Divya Kundra, Prerna Juneja and Ashish Sureka 15:20-15:30 Closing 15:30-16:00 Coffee Break 16:00-17:30 Meeting IEEE Taskforce on Process Mining A Comprehensive Overview of Visual Design of Process Model Element Labels Agnes Koschmider, Kathrin Figl and Andreas Schoknecht Business process models for visually navigating process execution data Jens Gulden and Simon Attfield 12:30-14:00 Lunch 15:30-16:00 Coffee Break 17:30 Welcome Reception 17:30 Welcome Reception Workshop 5: Organizers: Location: 4 th International Workshop on the Theory and Application of Visualizations and Human-Centric Aspects in Processes (TAProViz 15) Ross Brown, Simone Kriglstein and Stefanie Rinderle-Ma Seminar Room 16 (fourth floor) Workshop 6: Organizers: Location: 8 th Workshop on Social and Human Aspects of Business Process Management (BPMS2 15) Selmin Nurcan and Rainer Schmidt Seminar Room 17 (fourth floor) TIME SESSION 08:00-09:00 Registration 09:00-09:10 Welcome 09:10-10:00 Keynote Visualizing human behavior and cognition: The case of process modeling Jakob Pinggera 10:00-10:30 Session 1 Towards an Integrated Framework for Invigorating Process Models: A Research Agenda Banu Aysolmaz and Hajo Reijers 10:30-11:00 Coffee Break 11:00-12:30 Session 2 The Dynamic Visualization of Business Process Models: A Prototype and Evaluation Romain Emens, Irene Vanderfeesten and Hajo Reijers TIME SESSION 08:00-09:00 Registration 09:00-10:30 Session 1 Welcome and Introduction Rainer Schmidt Discovering Intentions and Desires within Knowledge Intensive Processes João Carlos De A. R. Gonçalves, Fernanda Araujo Baiao, Flavia Santoro and Kate Revoredo Opportunities and Challenges of Process Sharing Platforms in E-Government Serge Delafontaine, Florian Evequoz and Christiane Jungius 10:30-11:00 Coffee Break 11:00-12:30 Session 2 Job construals Conceptualizing and measuring process participant's perception of process embeddedness Janina Kettenbohrer, Daniel Beimborn and Ina Siebert

21 40 41 DETAILED PROGRAM Social-Data Driven Sales Processes in Local Clothing Retail Stores Rainer Schmidt, Michael Möhring, Ralf Haerting, Barbara Keller and Alfred Zimmermann 12:30-14:00 Lunch 14:00-15:30 Session 3 Can Coffee Consumption Influence Business Process Modeling Behavior? Michael Möhring, Rainer Schmidt, Ralf Haerting and Christopher Reichstein Considering Effects of Business Process Change: from a Viewpoint of Business Flow Notation Structure Kayo Iizuka, Yasuki Iizuka and Chihiro Suematsu Discussion on further themes & Closing 15:30-16:00 Coffee Break 17:30 Welcome Reception Workshop 7: 3 rd International Workshop on Decision Mining & Modeling for Business Processes (DeMiMoP 15) Organizers: Jan Vanthienen, Guoqing Chen, Bart Baesens and Qiang Wei Location: Seminar Room 18 (fourth floor) TIME SESSION 08:00-09:00 Registration 09:00-09:10 Opening 09:10-10:30 Session 1 Mining and modeling of business decisions and processes Introduction by the Chairs Integrated Process and Decision Modeling for Data-Driven Processes Han van der Aa, Henrik Leopold, Kimon Batoulis, Mathias Weske and Hajo Reijers 10:30-11:00 Coffee Break 11:00-12:30 Session 2 Enabling Dynamic Decision Making in Business Processes with DMN Kimon Batoulis, Anne Baumgrass, Nico Herzberg and Mathias Weske Gamification of Declarative Process Models for Learning and Model Verification Johannes De Smedt, Jochen De Weerdt, Estefania Serral and Jan Vanthienen 12:30-14:00 Lunch 14:00-15:30 Session 3 Deriving Decision Models from Process Models by Enhanced Decision Mining Ekaterina Bazhenova and Mathias Weske A Framework for Recommending Resource Allocation based on Process Mining Michael Arias, Eric Rojas, Jorge Munoz-Gama and Marcos Sepúlveda Context and Planning for Dynamic Adaptation in PAIS Vanessa Nunes, Flavia Santoro, Claudia Werner and Célia Ghedini 15:30-16:00 Coffee Break 16:00-17:00 Keynote 17:00-17:30 Closing roundtable: Discussion, standards and future plans 17:30 Welcome Reception

22 42 43 DETAILED PROGRAM Tuesday, 1 September 2015 Conference Day One TIME SESSION 08:00-09:00 Registration 09:00-09:20 Location: Aula Opening 09:20-10:30 Location: Aula Keynote 1: NoBPM: Supporting Interaction-Oriented Automation via Normative Specifications of Processes Munindar P. Singh 10:30-11:00 Coffee Break 11:00-12:30 Location: Lecture Hall 1 Session 1: Runtime Process Management Session Chair: Mathias Weske Improving business processes: Does anybody have an idea? Rob J.B. Vanwersch, Irene Vanderfeesten, Eric F. Rietzschel and Hajo Reijers Inspection coming due! How to determine the service interval of your processes! Jonas Manderscheid, Daniel Reißner and Maximilian Röglinger Data-Driven Performance Analysis of Scheduled Processes Arik Senderovich, Andreas Rogge-Solti, Avigdor Gal, Jan Mendling, Avishai Mandelbaum, Sarah Kadish and Craig Bunnel Location: Lecture Hall 3 Session 2: Process Modelling Session Chair: Marcello La Rosa Specification and verification of complex business processes: A High-level Petri net-based approach Ahmed Kheldoun, Kamel Barkaoui and Malika Ioualalen Concurrency & Asynchrony in Declarative Workflows Søren Debois, Thomas Hildebrandt and Tijs Slaats Detecting Inconsistencies between Process Models and Textual Descriptions Han van der Aa, Henrik Leopold and Hajo Reijers 12:30-14:00 Lunch 14:00-15:30 Location: Lecture Hall 1 Session 3: Process Model Discovery I Session Chair: Boudewijn van Dongen Mining invisible tasks in non-free-choice constructs Qinlong Guo, Lijie Wen, Jianmin Wang, Zhiqiang Yan and Philip S. Yu Incorporating Negative Information in Process Discovery Hernan Ponce-De-Leon, Josep Carmona and Seppe Vanden Broucke Ensuring Model Consistency in Declarative Process Discovery Claudio Di Ciccio, Fabrizio Maria Maggi, Marco Montali and Jan Mendling Location: Lecture Hall 2 14:00-15:00 Panel Titel: Towards a Manifesto for Agile BPM? Moderator: Udo Kannengiesser 15:00-15:30 Demo Teaser Session 1 15:30-16:00 Coffee Break 16:00-17:40 Location: Lecture Hall 1 Session 4: Business Process Models and Analytics Session Chair: Pnina Soffer Avoiding Over-Fitting in ILP-Based Process Discovery Sebastiaan J. van Zelst, Boudewijn Van Dongen and Wil van der Aalst Estimation of Latent Average Waiting and Service Time of Activities From Event Log Takahide Nogayama and Haruhisa Takahashi A Structural Model Comparison for finding the Best Performing Models in a Collection Dennis Schunselaar, Eric Verbeek, Hajo Reijers and Wil van der Aalst Context-Sensitive Textual Recommendations for Incomplete Process Model Elements Fabian Pittke, Pedro Henrique Piccoli Richetti, Jan Mendling and Fernanda Araujo Baião Extracting Configuration Guidance Models from Business Process Repositories Nour Assy and Walid Gaaloul

23 44 45 DETAILED PROGRAM Wednesday, 2 September 2015 Conference Day Two TIME SESSION 08:30-09:00 Registration 09:00-10:30 Location: Aula Keynote 2: Adaptability, Architecture & CX: The Bizagi Way Gustavo Ignacio Gomez 10:30-11:00 Coffee Break Location: Lecture Hall 3 Session 5: BPM in Industry Session Chair: Manfred Reichert Web-based Modelling and Collaborative Simulation of Declarative Processes (Industry Paper) Morten Marquard, Muhammad Shahzad and Tijs Slaats Case Analytics Workbench: Platform for Hybrid Process Model Creation and Evolution (Industry Paper) Yiqin Yu, Xiang Li, Haifeng Liu, Jing Mei, Nirmal Mukhi, Vatche Ishakian, Guotong Xie, Geetika Lakshmanan and Mike Marin A Clinical Pathway Mining Approach to Enable Scheduling of Hospital Relocations and Treatment Services Karsten Helbig, Michael Römer and Taieb Mellouli A Framework for Benchmarking BPMN 2.0 Workflow Management Systems Vincenzo Ferme, Ana Ivanchikj and Cesare Pautasso Location: Lecture Hall 2 16:00-17:30 Tutorial 1 How to write a BPM Conference Paper? Jan Mendling and Hajo Reijers 11:00-12:30 Location: Lecture Hall 1 Session 6: Process Compliance and Deviations Session Chair: Stefanie Rinderle-Ma Visually Monitoring Multiple Perspectives of Business Process Compliance David Knuplesch, Manfred Reichert and Akhil Kumar Managing controlled violation of temporal process constraints Akhil Kumar, Sharat Sabbella and Russell Barton Complex Symbolic Sequence Encodings for Predictive Monitoring of Business Processes Anna Leontjeva, Raffaele Conforti, Chiara Di Francescomarino, Marlon Dumas and Fabrizio Maria Maggi Location: Lecture Hall 2 Tutorial 2 Design Science Research in Information Systems and Software Systems Engineering Roel Wieringa Location: Lecture Hall 3 Industry Track Session 1 Fast Fish Eat Slow Fish Business Transformation at Autogrill Joachim Van den Bergh, Maarten Geebels, Stijn Viaene and Eddy Helsen Leading 20,000+ employees by a process-oriented management system Mirko Kloppenburg, Janina Kettenbohrer, Daniel Beimborn and Michael Bögle

24 46 47 DETAILED PROGRAM SAP Process Map a guidance to find your way in the business process landscape Corinne Reisert and Jörg Wacker Why do process variants matter for process monitoring? Matthias Schrepfer, Matthias Kunze, Gunnar Obst and Juliane Siegeris 12:30-14:00 Lunch 14:00-15:30 Location: Lecture Hall 1 Session 7: Emerging and Practical Areas of BPM Session Chair: Akhil Kumar Business Process Management Skills and Roles: An Investigation of the Demand and Supply Side of BPM Professionals Patrick Lohmann and Michael Zur Muehlen BPMN Task Instance Streaming for Efficient Micro-Task Crowdsourcing Processes Stefano Tranquillini, Florian Daniel, Pavel Kucherbaev and Fabio Casati Goal aligned Categorization of Instance Variants in Knowledge Intensive Processes Karthikeyan Ponnalagu, Aditya Ghose, Nanjangud Narendra and Hoa Khanh Dam Location: Lecture Hall 2 Tutorial 3 Social BPM More than Software Nicola Burkhardt Location: Lecture Hall 3 Industry Track Session 2 Enabling Flexibility of Business Processes by Compliance Rules Christoph Ruhsam, Thanh Tran, Erhard Weiss, Christoph Czepa and Uwe Zdun Internal Controlling System at Vienna KAV realized with BPM approach Robert Hutter Improving the application of process models Thomas Russack and Susanne Menges From Paper to impact Business process management at SAP Corinne Reisert and Jörg Wacker 15:30-16:30 Coffee Break Location: Aula 15:30-16:00 Demo Teaser Session 2 16:00-17:30 Location: Aula Demo Session A ProM Operational Support Provider for Predictive Monitoring of Business Processes; Marco Federici, Williams Rizzi, Chiara Di Francescomarino, Marlon Dumas, Chiara Ghidini, Fabrizio Maria Maggi and Irene Teinemaa. A Runtime Environment for Object-Aware Processes; Kevin Andrews, Sebastian Steinau and Manfred Reichert. ACaPlan - Adaptive Care Planning; Georg Kaes, Jürgen Mangler, Florian Stertz, Ralph Vigne and Stefanie Rinderle-Ma. Analysis of Business Process Variants in Apromore; Raffaele Conforti, Marlon Dumas, Marcello La Rosa, Abderrahmane Maaradji, Hoang Nguyen, Alireza Ostovar and Simon Raboczi. Bonita BPM: an innovative BPM-based application development platform to build engaging, user-oriented business applications; Nicolas Chabanoles, Philippe Ozil and Mickey Farrance. BP-MaaS: A Runtime Compliance-Monitoring System for Business Processes; Sherif Sakr. BPMeter: Web Service and Application for Static Analysis of BPMN 2.0 Collections; Ana Ivanchikj, Vincenzo Ferme and Cesare Pautasso. BPMNDiffViz: A Tool for BPMN Models Comparison; Sergey Ivanov, Anna Kalenkova and Wil van der Aalst. Business Processes to Touch: Engaging Domain Experts in Process Modelling; Udo Kannengiesser and Stefan Oppl. CCaaS: Online Conformance Checking as a Service; Ingo Weber, Andreas Rogge-Solti, Chao Li and Jan Mendling. Collaborative Subject-oriented Workplace Re-design; Chiara Di Francescomarino, Mauro Dragoni, Chiara Ghidini, Richard Heininger, Udo Kannengiesser and Matthias Neubauer. Conceptual-Physical Bridging From BPMN Models to Physical Implementations on Kettle; Bruno Oliveira, Vasco Santos, Claudia Gomes, Ricardo Marques and Orlando Belo.

25 48 49 DETAILED PROGRAM Declarative Process Discovery with MINERful in ProM; Claudio Di Ciccio, Mitchel H. M. Schouten, Massimiliano de Leoni and Jan Mendling. Differencegraph - A ProM Plugin for Calculating and Visualizing Differences between Processes; Manuel Gall, Guenter Wallner, Simone Kriglstein and Stefanie Rinderle-Ma. ESub: Exploration of Subgraphs. A tool for exploring models generated by Graph Mining algorithms; Claudia Diamantini, Laura Genga and Domenico Potena. GET Controller and UNICORN: Event-driven Process Execution and Monitoring in Logistics; Anne Baumgrass, Claudio Di Ciccio, Remco Dijkman, Marcin Hewelt, Jan Mendling, Andreas Meyer, Shaya Pourmirza, Mathias Weske and Tsun Wong. Handling Big(ger) Logs: Connecting ProM 6 to Apache Hadoop; Sergio Hernandez, Sebastiaan J. van Zelst, Joaquín Ezpeleta and Wil van der Aalst. Know What You Stream: Generating Event Streams from CPN Models in ProM 6; Sebastiaan J. van Zelst, Boudewijn Van Dongen and Wil van der Aalst. Multidimensional Process Mining with PMCube Explorer; Thomas Vogelgesang and H.-Jürgen Appelrath. OPC UA Interface for a BPM Suite to Enable Seamless Process Management; Udo Kannengiesser, Matthias Neubauer and Richard Heininger. POD - A Tool For Process Discovery Using Partial Orders and Independence Information; Hernan Ponce-De-Leon, Cesar Rodriguez and Josep Carmona. Process Querying in Apromore; Artem Polyvyanyy, Luigi Corno, Raffaele Conforti, Simon Raboczi, Marcello La Rosa and Giancarlo Fortino. Production Case Management: A Prototypical Process Engine to Execute Flexible Business Processes; Stephan Haarmann, Nicolai Podlesny, Marcin Hewelt, Andreas Meyer and Mathias Weske. SmartPM: An Adaptive Process Management System for Executing Processes in Cyber-Physical Domains; Andrea Marrella, Patris Halapuu, Massimo Mecella and Sebastian Sardina. The bflow* Hive - Adding Functionality to Eclipse-based Modelling Tools; Ralf Laue, Arian Storch and Felix Höß. The DPIL Framework: Tool Support for Agile and Resource- Aware Business Processes; Stefan Schönig and Michael Zeising. The Multi-perspective Process Explorer; Felix Mannhardt, Massimiliano de Leoni and Hajo Reijers. User-centric Process Modeling and Enactment: The Clavii BPM Platform; Klaus Kammerer, Jens Kolb, Kevin Andrews, Stefan Bueringer, Britta Meyer and Manfred Reichert. 17:45 Conference Dinner

26 50 51 DETAILED PROGRAM Thursday, 3 September 2015 Conference Day Three TIME SESSION 08:30-09:00 Registration 09:00-10:30 Location: Aula Keynote 3: From Models to Data and Back: The Journey of the BPM Discipline and the Tangled Road to BPM 2020 Marlon Dumas 10:30-11:00 Coffee Break 11:00-12:30 Location: Lecture Hall 1 Session 8: Process Monitoring Session Chair: Michael zur Muehlen Process Mining on Databases: Unearthing Historical Data from Redo Logs Eduardo González López De Murillas, Wil van der Aalst and Hajo Reijers Log Delta Analysis: Interpretable Differencing of Business Process Event Logs Nick R.T.P. van Beest, Marlon Dumas, Luciano García-Bañuelos and Marcello La Rosa Fast and Accurate Business Process Drift Detection Abderrahmane Maaradji, Marlon Dumas, Marcello La Rosa and Alireza Ostovar Location: Lecture Hall 3 Industry Track Session 3 Standardized Individual Output Development: From a scientific print product to user-friendly, collaborative, online and XML-based cross-media workflow. Jörn Fahsel and Matthias Kraus Providing an abstract meta-model of an insurance company application based on event logs Vasiliki Sfyrla, Yann Richard and Sebastian Maunoury Hybrid Process Technologies in the Financial Sector Morten Marquardt, Tijs Slaats, Thomas Hildebrandt and Søren Debois 12:30-14:00 Lunch 14:00-15:30 Location: Lecture Hall 1 Session 9: Process Model Discovery II Session Chair: Wil van der Aalst Mining Project-Oriented Business Processes Saimir Bala, Cristina Cabanillas, Jan Mendling, Andreas Rogge- Solti and Axel Polleres Efficient Process Model Discovery Using Maximal Pattern Mining Veronica Liesaputra, Sira Yongchareon and Sivadon Chaisiri Log-Based Simplification of Process Models Javier de San Pedro, Josep Carmona and Jordi Cortadella Location: Lecture Hall 2 Tutorial 4 The OMG DMN (Decision Model and Notation) Standard and its Relation to BPM(N) Jan Vanthienen Location: Lecture Hall 3 Industry Track Session 4 Automate does not always mean Optimize Michal Rosik, Milan Suchy, Jan Suchy and Agnes Valkova BPM Consulting for Large-Scale International ERP System Rollouts Christian Sonnenberg, Holger Bock and Rainer Wittwen Integrate your partners with Interactive Forms Automated processing of purchase order confirmations using SAP Interactive Forms by Adobe Bernhard Schindlbeck and Peter Kleinschmidt Business Process Usability Mining Dirk Maurer, Tom Thaler, Peter Fettke and Peter Loos 15:30-16:00 Coffee Break 16:00 Closing

27 52 53 SOCIAL EVENTS Welcome Reception Seegrube Alpenlounge Conference Dinner Kurhaus Hall Monday, 31 August, 2015 Time: 17:30 17:45 18:00 Your specific time slot will be provided on site with your conference materials. Meeting point: in front of the main entrance of the conference venue, Universitätsstraße 15. We will then walk together to the ground station of the Nordkettenbahn, Rennweg 3, Innsbruck. Wednesday, 2 September, 2015 Time: 17:45 Meeting point: in front of the east entrance of the conference venue, Kaiserjägerstraße In no other place in the world are built up urban areas and rugged mountain terrain so close. The Nordkettenbahnen transports visitors directly from the city center of Innsbruck to the high mountain terrain of the Nordkette in just twenty minutes. As the reception will take place 1.905m above sea level, appropriate clothing is required: Please bring a warm jacket (it can be up to 15 C cooler than in the valley) and good shoes (no sandals, flipflops or high-heels)! The Nordkettenbahnen will bring us back to the conference venue (latest arrival at 23:30). Author: TVB Hall-Wattens Busses will bring us to the historic city center of Hall, where participants can choose one of two tours: Tour 1: At the beginning there was salt take the Hall city tour Tour 2: Money rules the world visit Burg Hasegg and the mint The tours will start at 18:30. After one hour, all groups meet at the Kurhaus, Thurnfeldgasse 1, Hall in Tirol, for the conference dinner (buffet style). During the dinner, awards will be announced. Busses will bring us back to the conference venue (latest arrival at 23:30).

28 54 55 SIGHTSEEING SPONSORS Anyone who visits the Tyrolean Capital, Innsbruck, will immediately notice the close coexistence of culture and nature. Located on Europe s most important transport lines between North and South, East and West and nestled in the mountains, the city was and still is a place of meeting, of cultural exchange, trade, science, and above all more recently of sport. This union is visible all around, even in the middle of the historic city center with its artistic buildings, museums and churches: the view down the splendid Maria Theresien street to the medieval old town with the majestic Nordkette mountain chain providing a stunning backdrop. If you stroll through the center you learn a lot about the history of the pretty old town: Habsburg Emperor Maximilian I ( ), in particular, shaped the image of Innsbruck at the transition from medieval to Renaissance and made the city the center of his empire, which stretched from Spain and Burgundy to Hungary. He was responsible for the building of Innsbruck s symbols, the Golden Roof and the Zeughaus. New is the funicular railway that goes up to Hungerburg, with a stop at the Alpine Zoo. The stations of this facility with their organic shapes designed by Zaha Hadid, architect of the Bergisel ski jump, recall the constant flow of ice and glaciers. At Hungerburg you can board the Nordkettenbahn cable car to continue up to Seegrube (1,905 m) and Hafelekar (2,330m.) We recommend a visit of these locations: Bergisel Ski Jump Platinum Sponsor Bizagi Bizagi is a privately-owned company run by software entrepreneurs who are experts in Business Process Management (BPM). Bizagi disrupted the BPM market with its true Business Agility, and supports over $10bn transactions and the largest BPM projects globally. Over 350 customers including adidas, Generali and BAE rely on Bizagi to transform their businesses resulting in improved operational efficiencies, shorter time to market and better adaptability achieved at 10% of the in-house development costs and 20-30% of the competitive BPM systems. With global headquarters in the UK, offices in Europe, USA and Latin America, Bizagi is supported by a strong implementation partner network worldwide. Learn more at Gold Sponsors PROLOGICS Our world is becoming ever more complex - and so are the daily business processes of most companies. Social Media, Multi-Channel marketing, Lean-, Compliance- and Customer Relationship Management are only some areas a company has to manage in order to be successful. For this reason, we have developed FireStart: a business process management suite which makes your daily work routine more efficient and more structured. The unique combination of process and workflow management has proven itself in numerous companies and helps them to improve their business activity sustainably. User friendliness, practicability, and innovation are the leading motives of PROLOGICS, which we take into account for the development of FireStart. Learn more at Minitlabs Imperial Apartments Ambras Castle Minitlabs is built on the synergy of data science experts, gurus with strong academic background and state of the art development and design teams. Process Discovery is an untapped bank of knowledge, where all your enterprise applications enable and track

29 56 57 SPONSORS Bronze Sponsor the processes that your business runs on. However, what you believe happens and what really goes on are two separate worlds. Disrupting the process consulting business as you know it, out came a clear reality check minit, making the molecular visible. Discovery your processes in a new way. Learn more at IBM Research Exformatics Dynamic Condition Response graphs (DCR-graphs) is a powerful research-based tool designed to create understanding in development partnerships with many actors. DCRgraphs can be used intuitively and provides an easy overview of complex workflows using interactive modelling and simulation in real time. This ensures that end-users gets involved early and allows greater cooperation and collaboration in the development process. Learn more at IBM (International Business Machines) is a multinational technology and consulting company founded in IBM manufactures and sells hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. IBM s major operations comprise a Global Services segment, System and Technology Group, Software and a Global Financing segment. Learn more at Silver Sponsor Signavio Signavio provides a professional software for modeling and analyzing business processes. The company runs local representations in Berlin, Germany, Singapore and Sunnyvale, CA, USA. From an easy start with BPM to complex BPM initiatives Signavio is first choice. The idea of Signavio Many employees are rarely faced with the topic of business process management. Though, these employees as well as customers or business partners are particularly important for improving business processes. Thus, those people have to be involved in process design right from the start without huge training efforts. To achieve a high level of engagement and acceptance among the employees, an intuitive and collaborative BPM tool is one of the key drivers to success. While working on the Oryx-Project at Hasso-Plattner-Institute, Potsdam, Germany we obtained a deep appreciation and understanding of the advantages of a webbased, collaborative BPM tool. Parts of the Oryx-technology and concepts developed at the Institute are today incorporated within the Signavio Process Editor. Learn more at SAP SAP is at the center of today s technology revolution. The market leader in enterprise application software, SAP helps organizations fight the damaging effects of complexity, generate new opportunities for innovation and growth, and stay ahead of the competition. SAP s business process management and integration solutions can help business and IT professionals efficiently model, implement, integrate, and monitor processes. Learn more at Other Local Industry Partnership Sponsor Cluster IT Tirol Doctoral Consortium Sponsor IBM Research BPM Innovation Award Sponsor University of Liechtenstein In-Cooperation Sponsor Gesellschaft für Prozessmanagement Official Carrier Austrian Supporter Universität Innsbruck Supporter City of Innsbruck

30 58 59 IMPRINT Publisher Business Process Management Research Cluster (part of Quality Engineering) Institute of Computer Science, Universität Innsbruck Technikerstraße 21a, A-6020 Innsbruck Copyrights Photos of Innsbruck: Innsbruck Tourisms Photo of Grauer Bär: Grauer Bär Photos of Hall: TVB Hall-Wattens Photos by courtesy of the respective speaker Sponsor Logos: respective sponsor Photos and Maps of conference venue: Universität Innsbruck Other maps: Openstreet Maps Design Melanie Staffner Büro für Öffentlichkeitsarbeit und Kulturservice (BfÖ), Universität Innsbruck Josef-Möller-Haus, Innrain 52c, A-6020 Innsbruck Print Onlineprinters GmbH D Neustadt a. d. Aisch

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