Microsoft Requirements Guide Contact Shared Services Contact Dawn Darby at Microsoft 613-232-4684 Does the requirement fall under Shared Services Mandate? SSC Provisioning Email NO No And Premier Support Services Are you Enrolled with Microsoft? Renewal No and Premier Support Services Does the requirement fall under Shared Services Mandate? Renewal SSC Provisioning Email Contact Shared Services
New (Select Plus Contract Agreement EN578-142905/EE) How the Select Plus program works. Select Plus Program. The Select Plus License program allows Registered Affiliates to order Licenses and Services if Registered Affiliate (1) submits a minimum qualifying Order as defined in the Product List, (2) identifies and maintains at least one active Qualifying Contract, or (3) identifies an order placed under a separate agreement during the 12 months preceding the effective date of this agreement that would otherwise have been a minimum qualifying Order. Contract amendments will be processed and issued in the last week of every month. The Contract. The contract is a 3 year term contract ending March 31, 2017 with two 1 year options to extend the contract period to March 31, 2019. Clients must contact Microsoft to obtain the ordering forms required to complete the transaction. Requesting Quotes. Customers (Registered Affiliates) may request quotes for Licenses Microsoft makes available under the Select Plus Program by contacting the authorized Reseller at: microsoftgoc@softchoice.com. Registered Affiliates must specify all countries where the Registered Affiliate will use the Licenses. Preparing the required paperwork. Once the quote and ordering forms are received from the reseller, clients may submit the quote, fully funded requisition (including applicable taxes) with mandatory signatures, along with a completed Sole Source and Limited Tendering Certificate, responses to the TB Questions and a sole source justification to PWGSC for processing. Invoices and Payment. The delivery of software licenses and acceptance of payment is made through the LAR (Large Account Reseller). The LAR for the Select Plus Contract Agreement is Softchoice. For software license purchases, full payment is required within 30 days of invoice delivery.
New with and Renewals (Enterprise Agreement Contract EN578-142903/EE) How the Enterprise program works. General. The Enterprise program consists of the terms and conditions on which an Enrolled Affiliate may acquire Product Licenses and Services. Under the Enterprise program, Customer and its Affiliates may order Licenses for Products and procure Services by entering into Enrollments. Direct Enrollments. Enrolled Affiliates ordering under a Direct Enrollment must select and work with a Software Advisor authorized in Enrolled Affiliate s location. The Software Advisor will assist in the preparation of the order and then transmit the order to Microsoft. Microsoft will directly invoice Enrolled Affiliate according to the payment terms stated in the applicable Enrollment. Microsoft may pay fees to Software Advisors and other third parties Microsoft authorizes to assist Enrolled Affiliates in exchange for their advisory services. The Contract. The contract is a 3 year term contract with two 1 year options to extend the contract period to March 31, 2019. The multi-departmental contract provides clients the ability to purchase new with (SA), renew on existing software licenses well as to acquire Step-Up Licenses from a lower level edition of certain qualifying Licenses to a higher edition of the products. Contract amendments will be processed and issued in the last week of every month. To ensure your requirement is processed, all required paperwork (see below), must be received by the Friday before the last week of the month. Step-Up Program. Step-Ups are a benefit of, customers with active SA on a lower level edition of certain products may migrate to a higher edition of the products with a Step-Up License. For example Customer has BizTalk Server Standard (the qualifying License) enrolled in Software Assurance, the customer could acquire a Step-Up License for BizTalk Server Enterprise. The customer s right to the use of the software under a Step- Up is conditioned on their having and retaining a License for the qualifying product. Customers cannot transfer the License for the qualifying product separately from the Step-Up License. Customer s perpetual rights under the Step-Up License supersede and replace the underlying license for the qualifying product. Funding Commitment. When purchasing new software licenses with (SA) or renewing on existing software licenses, a financial commitment is required to the end of March 31, 2017. The period of software assurance for existing Affiliates will start April 1 st of the purchasing year to March 31, 2017. Requesting Quotes. Customer may request quotes for Licenses and Microsoft makes available under the Enterprise Agreement Program by contacting Dawn Darby at dawn.darby@microsoft.com or 613-232-4684. Preparing the required paperwork. Once you receive the quote and enrolment forms from Microsoft or the reseller, clients can submit the quote, Microsoft enrolment forms, fully funded requisition including applicable taxes with mandatory signatures along with a completed Sole Source and Limited Tendering Certificate, responses to the TB Questions and sole source justification to PWGSC for processing. Invoices and Payment. The delivery of software licenses and acceptance of payment is made through Microsoft. Full payment is required within 30 days of invoice date.
Premier Support Services(Premier Support Contract Agreement EN578-142904/EE) How the Premier Support program works. General. The Premier Support program consists of the terms and conditions on which an Enrolled Affiliate may acquire Premier Support Services. Under the Premier Support program, customers and its affiliates may order Premier Support Services by entering into an Enterprise Services Work Order. The Contract. The contract is a 3 year term contract ending March 31, 2017 with two 1 year options to extend the contract period to March 31, 2019. The multi-departmental contract provides clients the ability to purchase Premier Support Services for the next 3 years. Contract amendments will be processed and issued in the first week of every month. To ensure your requirement is processed, all paperwork (see below), is received by 30 th of each month. Funding Commitment. The Premier Support Services contract requires a 1 year financial commitment. Requesting Quotes. Customer may request quotes for Premier Support Services Microsoft makes available under this Program by contacting Riccardo Pivetta at ripivett@microsoft.com or 613-212-2377 or, Korry Lavoie at klavoie@microsoft.com or 613-940-3328. Preparing the required paperwork. Once you receive Enterprise Work Order forms from Microsoft, clients should submit the forms, a fully funded requisition including applicable taxes with mandatory signatures, along with a completed Sole Source and Limited Tendering Certificate, responses to the TB Questions and sole source justification to PWGSC for processing. Invoices and Payment. The delivery of Premier Support Services and acceptance of payment is made through by Microsoft. For Premier Support Services, full payment is required within 30 days of invoice delivery.
FAQ s Q: Who do I contact at PWGSC? A: Select Plus Contract: Stephanie Lamoureux Stephanie.Lamoureux@pwgsc-tpsgc.gc.ca 819-956-1355 A: Enterprise and Premier Support Contract: Haitham Abbas Haitham.Abbas@pwgsc-tpsgc.gc.ca 819-956-8797 Q: Where do I send the paperwork? A: All paperwork must be sent to Acquisitions Branch via Central Allocations. For details on the required paperwork, Enterprise Agreement, Select Plus Agreement, Premier Support Agreement. NOTE: If you are a PWGSC client, all requirement must go through PWGSC s Chief Information Officer Branch (CIOB) first. You may contact them by sending an email to: PWGSCsoftwarehardware.tpsgclogicielmateriel@pwgsc-tpsgc.gc.ca Q: Can I purchase Microsoft Software with an Acquisition Card? A: No, all purchases must go through PWGSC. Q: Why do I have to commit 3 years of funding when purchasing from the Enterprise Agreement? A: The framework of the contract was designed to lessen the burden of renewing annual and provide the Government of A: These contracts are multi-departmental contracts and are used by all departments. The contracts will be amended once a month, information on when they will be amendment are provided within this document. Q: Why do I need to get ordering forms from Microsoft? A: The forms provide order details and contact information that will become part of the contract. Q: Who is my Authorized Reseller? A: If you do not know who your authorized reseller is, please contact Microsoft. The Authorized Reseller for the Select Plus Contract Agreement is Softchoice.