ONBOARDING ARE YOU ON BOARD? CHRIS CADET, NGA.NET 19 TH MAY 2015
AGENDA The Benefits of Onboarding Onboarding A Practical Example Getting it Right the First Time
HOW IMPORTANT IS A GOOD ONBOARDING PROGRAM?
DEFINITION Also known as organisational socialisation, refers to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviours to become effective organizational members and insiders. Higher job satisfaction Wikipedia Better job performance Greater organisational commitment
WHY? Recruitment is a two-way process Positive impressions count a lot What is the impression you want to leave new applicants with?
FURTHER PROOF Retain 90% 86% - stay or leave? Reduce turnover - 44% to 14% 69% more likely to stay 54% greater new hire productivity
CHALLENGES YOU FACE Administrative burden - collecting employee data Lengthy time delays with contract generation and posting documents No formal notification or ability to track progress Manual process to transfer employment documents Manual process to notify other areas of new hires Manual process to upload information into payroll Lost paperwork Interaction with new hires is disjointed, heavily paper-based, and lengthy Poor First Impression lack of productivity
WHY TECHNOLOGY Increase efficiencies in the hiring process Paperless recruitment and onboarding process Robust workflows Visibility across their onboarding process Report across the entire hiring process Create a lasting First Impression for new employees Builds on your Brand and creates positive staff experience Increase in new hire satisfaction & employee engagement Integrations with Payroll/HRIS i.e Alesco
WHAT'S THE RETURN Immediate Return on Investment Reduce overall time to hire Reduce administrative efforts Creating employment contracts New hires and renewals Duplicating information Follow up with new hires Notifying internal departments Reduce errors Increase time to productivity from day one for new employees
ONBOARDING IN ERECRUIT A PRACTICAL EXAMPLE
WHAT CAN ELECTRONIC ONBOARDING DO? New Hires & Rehires - Fulltime, casual Contract generations & variations Online offer acceptance Onboarding information Two-way integration with Alesco
WHAT CAN ELECTRONIC ONBOARDING DO? Tax, bank, Super, next-ofkin, inductions etc. Distribute information - policies, procedures, videos, etc.. Post-hire and engagement surveys Offboarding! Two-way integration with Alesco
ESTABLISHING THE LETTER OF OFFER
ESTABLISHING THE LETTER OF OFFER
ESTABLISHING THE LETTER OF OFFER
ESTABLISHING THE LETTER OF OFFER
EMPLOYMENT CONTRACTS Create Letters of Offer or employment contracts Merge information from data captured Library of templates Instant notification to new hires
WELCOME INFORMATION
POLICIES & PROCEDURES
DECLARATIONS
EMERGENCY CONTACT DETAILS
BANKING INFORMATION
TAX DECLARATION
SUPERANNUATION
SUPPLYING DOCUMENTS
HOW DO YOU GET IT RIGHT THE FIRST TIME?
BUSINESS CASE Understand what your organisation wants and what your organisation needs Background/ Purpose Current Business Overview Solution Strategic Alignment and Benefits Qualitative Benefit Cost Benefit Analysis Preferred Provider (NGA.NET) Cost Duration / Resources Risks Recommendation
WHO SHOULD BE INVOLVED Senior Management Hiring Managers / Departments Payroll HR
SOME CONSIDERATIONS Align your organisations strategic objectives with your project objectives Map out your Onboarding process then look at technology to support it Reflect your brand and culture What kind of impression do you want to make on new hires? Recruitment Strategy consistency in approach Employee demographics what type of people are you hiring?
EXAMPLE ROI CALCULATION Company Profile: Total staff: 2,500 Number of employees Onboarded each year: 1,000 (New Hires and Renewals) Activity Manage new hire approvals Creation of letter of offer/employment contracts Candidate acceptance Capturing candidate starter details (bank, tax, super, etc.) Creation and distribution of Onboarding pack (policies, procedures, etc.) Provide payroll with relevant information Notifying internal departments of new starter Conduct surveys of new employees and hiring manager Reporting on onboarding process Manual Yes Yes Yes Yes Yes Yes Yes Yes Yes
WHAT S THE RETURN? Total Return on Investment per year: $662,600
WHAT S YOUR ROI? 1. Download QR Code Scanner from your App Store or QR Code Reader from Google Play 2. Scan the code 3. Fill in and submit the form 4. OR grab a paper form from Jan and drop it off at our stand! Receive your custom ROI calculation after the event!
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