Non-Life Insurance in Japan --- Automobile Insurance & Fire Insurance



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Non-Life Insurance in Japan --- Automobile Insurance & Fire Insurance CAS Annual Meeting November 18, 2009 Kazuhiro Tanaka, F.I.A.J., Nipponkoa Insurance Co., Ltd. Jun Ikeda, F.I.A.J., Fuji Fire and Marine Insurance Co., Ltd. Hidekatsu Okubo, F.I.A.J., Mitsui Sumitomo Insurance Co., Ltd. Shuhei Hamano, F.I.A.J., Tokio Marine & Nichido Fire Insurance Yuichi Suzuki, F.I.A.J., Ernst & Young ShinNihon LLC

Agenda We will discuss current situation and issues in Japan, especially on the following topics: Market Situation Compulsory Automobile Liability Insurance (hearafter "CALI") Voluntary Automobile Insurance Fire Insurance Earthquake Insurance 1

Market Situation

Key Figures (1) Number of Non-Life Insurance Companies : 51 Number of Agencies : 217,864 (-7.6%) Number of Sales Staff in Agencies :2,154,962(+0.3%) Direct Premiums * : JPY 7,980.1 b (-3.7%) Net Premiums * : JPY 7,161.8 b (-4.1%) Direct Claims * : JPY 4,378.6 b (+2.3%) * all figures are for FY 2008 (domestic companies only) (The fiscal year in Japan begins on April 1 and ends on March 31 of the next year.) 3

Key Figures (2) Direct Premiums by Distribution Channel Brokers 29.4 (0.3%) Direct Distribution 571.3 (6.7%) (In JPY billion) Direct Premiums 8,471.2 Agents 7,870.6 (92.9%) * all figures are for FY 2008 4

Key Figures (3) Direct Premiums by Line of Business Miscellaneous Casualty 11% Personal Accident 14% Fire 17% Marine and Inland Transit 4% CALI 11% Voluntary Automobile 43% (In JPY billion) Line of Business Direct Premiums Voluntary Automobile 3,447.5 CALI 868.4 Fire 1,402.3 Personal Accident 1,109.9 Miscellaneous Casualty 853.4 Marine and Inland Transit 298.6 Total 7,980.1 * all figures are for FY 2008 (domestic companies only) 5

Key Figures (4) Direct Claims by Line of Business Personal Accident 8% Miscellaneous Casualty 12% Fire 9% CALI 19% Marine and Inland Transit 3% Voluntary Automobile 49% (In JPY billion) Line of Business Direct Claims Voluntary Automobile 2,155.9 CALI 807.7 Fire 397.9 Personal Accident 343.0 Miscellaneous Casualty 530.5 Marine and Inland Transit 143.7 Total 4,378.7 * all figures are for FY 2008 (domestic companies only) 6

Key Figures (5) Direct Premiums by Line of Main Business (In JPY billion) 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 0 Voluntary Automobile CALI Fire 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 * FY 1999 -- 2008 (domestic companies only) 7

Key Figures (6) Loss Ratio by Line of Main Business 100% Many Typhoons Landed 80% 60% 40% 20% Increasing Gradually Depend on the Occurrence of Natural Hazard 0% Voluntary Automobile 2004 2005 2006 2007 2008 59.7% 59.4% 60.0% 61.4% 62.5% CALI 74.0% 74.8% 72.5% 79.1% 93.0% Fire 58.3% 32.1% 31.9% 28.3% 28.4% Total 53.6% 49.0% 49.9% 51.6% 54.9% * FY 2004 -- 2008 (domestic companies only) * *Loss Ratio : The ratio of claims paid plus loss adjustment expenses to direct premiums written 8

Environments (1) Maturation of Market Progress of Low Birthrate and Longevity Leveling Off of Automobile Possession Male Population Pyramid (year 2005) age Female million cars 80 60 40 20 Automobile Possession (four-wheel vehicle) 0 1981 1986 1991 1996 2001 2006 year 9

Environments (2) Results after Deregulation Inappropriate Claim Payment Complicated Insurance Product Incomplete Payment System Premium Error Complicated Classification Simplified Insurance Product 10

Environments (3) Number of Non-Life Insurance Companies year 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Domestic Companies 36 36 33 30 29 28 26 26 30 30 Foreign Companies 27 26 26 24 25 23 22 22 22 21 Total 63 62 59 54 54 51 48 48 52 51 * Domestic Companies : Licensed as domestic company **Foreign Companies : Licensed on a branch or agent basis 11

Environments (4) 3 Large Groups after 2010 Merging operations (2010 - ) Tokio Marine Holdings Sompo Japan Insurance Nipponkoa Insurance Tokio Marine Holdings NKSJ Holdings Mitsui Sumitomo Insurance Group Holdings Aioi Insurance MS & AD Insurance Group Holdings Nissay Dowa General Insurance 12

NLIRO (1) Non-Life Insurance Rating Organization of Japan (NLIRO) Established under '' The Law Concerning Non-Life Insurance Rating Organizations '' Non-Profit Private Organization Supervised by FSA (Financial Services Agency) 13

NLIRO (2) Business Calculating Standard Full Rates - Compulsory Automobile Liability Insurance (CALI) - Earthquake Insurance Calculating Advisory Pure Risk Premium Rates - Voluntary Automobile Insurance - Fire Insurance - Personal Accident Insurance - Nursing Care Insurance Claim Settlement of CALI etc 14

NLIRO (3) Standard Full Rates - Compulsory Automobile Liability Insurance (CALI) - Earthquake Insurance Premium Rates (Incl. Loading) No-Loss and No-Profit Used by All Insurance Companies 15

NLIRO (4) Advisory Pure Risk Premium Rates - Voluntary Automobile Insurance - Fire Insurance - Personal Accident Insurance - Nursing Care Insurance Used by Insurance Companies with Adjustment and Loading No Obligation to Use 16

Automobile Insurance in Japan

Introduction Automobile Insurance Coverage Scheme Voluntary automobile insurance Extra compensation of compulsory automobile liability insurance Compulsory Automobile Liability Insurance (CALI) - property damage liability accidents - injury accidents - vehicle accidents and others Bodily injury liability accidents Accidents except for bodily injury liability 18

Compulsory Automobile Liability Insurance (CALI)

Introduction Automobile Insurance Coverage Scheme Voluntary automobile insurance Compulsory Automobile Liability Insurance (CALI) Bodily injury liability accidents Accidents except for bodily injury liability 20

History 1950- Rapid progress in motorization 1955 The Automobile Liability Security Law was established CALI was introduced The limit of liability was increased over time 2002 Abolition of the reinsurance scheme by the government 21

Product (1)Coverage Bodily injury liability accidents (2)Limit of liability per person (In JPY) Death Permanent disability Other bodily injuries 30 m 40 m 1.2 m 22

Product (3) Policy term From 1 month to 60 months In case of passenger automobiles; New cars Other than above 36 or 37 months 24 months (4) Premium payment method Lump sum Only 23

Premium Rates (1)Premium rates Standard full premium rates are provided by NLIRO (2)Composition of premium Premium = Pure risk premium + Loading cost premium + Imposition premium (*) (*) It is collected for funds of government s compensation system. 24

Premium Rates (3)Premium example Type of vehicle 24 months 36 months Passenger Automobile (Private Use) 22,470 30,910 Light Automobile 18,980 25,730 Small-size Freight Automobile(Private Use) 19,290 Small-size Two-wheeled Automobile 13,400 (In JPY) 25

Institution Compulsory participation Government s compensation system No-loss and No-profit Mutual pool Policy holder Victim Premium Claim payment Insurance company Pure risk premium Pure risk premium, Claim payment Mutual pool Policy holder Insurance company Victim 26

Underwriting Reserves The reserving method is different from other lines. (Underwriting reserves of CALI) Reserves of pure risk premiums incomes Reserves of loading cost premiums incomes Reserves of investment profits The profit of the pure risk premiums of every year is reserved. (reversed when profits is negative) The profit of the loading cost premiums of every year is reserved. ( reversed when profits is negative) Investment profit of income premiums is reserved every year. 27

Voluntary automobile insurance

Introduction Automobile Insurance Coverage Scheme Voluntary automobile insurance Compulsory Automobile Liability Insurance (CALI) Bodily injury liability accidents Accidents except for bodily injury liability 29

General Coverage Coverage Coverage For victims Bodily Injury Liability Property Damage Liability For the insured Driver s Personal Accident Protection Against Uninsured Passenger s Personal Accident Bodily Injury Compensation Coverage For vehicles Physical Damage to Own Vehicle : advisory pure risk premium rates are provided by NLIRO 30

Risk Classification Type Non-Fleet Fleet Number of Vehicles Less than ten Ten or more Use For personal use For business use The premium decided by - Past accident number - Driver age conditions - Type of vehicle etc - The loss ratio of the past for every policyholder - Type of vehicle etc 31

Rate Classification The classified rating system in Non-Fleet contract - Premium rates are determined based on Grade - Grade is divided from 1 to 20 - New policyholders start from Grade 6 The number of claims in this year Grade of next year No claims +1 Per one claim -3 32

Premium Premium example of Non-Fleet contract <Coverage> Per policy limit Bodily Injury : Unlimited Property Damage : Unlimited Bodily Injury Compensation Coverage : JPY 30m Type of vehicle Private subcompact (In JPY) Age conditions Grade 6 20 Regardless of age 253,520 78,700 21 years old or over 135,170 49,780 26 years old or over 93,430 37,960 30 years old or over 84,330 34,330 *A premium changes by insurance companies, type of vehicle, coverage, and so on 33

Market Situation (1) Leveling off in the number of vehicles - The penetration rate of automobile insurance is 85% - The number of vehicles is decreasing gradually - The number of vehicles covered by voluntary automobile insurance is almost leveling off The new policyholders are decreasing (2) Progress of Aging - The elderly population increases rapidly - The population rate of elderly people aged 65 and over is 20% (In U.S. : 12%) The accidents caused by elderly people are increasing 34

Deregulation Deregulation of automobile insurance - 1997 Legalization of insurances to subdivide risks - 1998 Abolishment of obligation to use rates calculated by the Automobile Insurance Rating Organization of Japan(Currently NLIRO) Expansion of Discount - Decreasing unit prices Expansion of Coverage - Coverage suitable for the various needs of policyholders - Overheating of product development 35

Problem I Inappropriate claim payment Expansion of Coverage - Various riders and coverage of extra expenses were developed Complicated insurance product Incomplete claim settlement system Insufficient payment - About JPY 36,800 million in 19 companies 36

Solution I Simplifying - Reduce riders and simplify coverage of extra expenses Improving claim settlement system - Strengthening of the system check at payment 37

Problem II Aggravation of insurance profit and loss Combined ratio is over 100% in 2007 Stagnation of premium income - The new policyholders are decreasing - The premium unit prices are decreasing Rising of loss ratio and expense ratio - Improving claim settlement system Fiscal Year 2001 2002 2003 2004 2005 2006 2007 Loss Ratio 57.7% 56.9% 60.0% 59.5% 59.4% 60.0% 61.6% Expense Ratio 37.7% 38.0% 37.8% 37.0% 36.6% 37.3% 38.8% Combined Ratio 95.4% 94.8% 97.8% 96.5% 96.0% 97.3% 100.4% 38

Solution II Revision of advisory pure risk premium rates <Outline> Raising of advisory pure risk premium rates - +5.7% on the average Notification Year FY2000 FY2003 FY2009 Average revision rate +5.2% -6.0% +5.7% Integration and subdivision of age condition classification - Every 10 years old from 30 years old (maximum classification : 70 years old or over) 39

Fire Insurance & Earthquake Insurance in Japan

Introduction Many natural hazards: Typhoon Torrential rain Earthquake Dwelling situation Wooden dwelling (about 60%) Close to each other 41

Fire Insurance

Fire insurance: Coverage Fire insurances cover various insured events such as: Fire and Explosion Lightning Windstorm Water damage Theft Accidental breakage Traditional Type All Risk Type 43

Fire insurance: Payable amount Specific payable amount of traditional type Peril Damaged amount /percent Payable amount Windstorm JPY 0.2m or more Less than JPY 0.2m Less than 15% Damaged amount None Insured amount*5% Water damage 15%-30% Insured amount*10% 30% or more Insured amount*70% 44

Fire insurance: Riders Various riders are available: Personal liability Personal effects protection Extra expense in the case of the insured events Saving-type insurances are available 45

Fire insurance: Premium Rates Risk premium rates Advisory pure risk premium rates which are provided by NLIRO Classified based on many risk factors Types of Risks Locations Material of buildings etc Used with/without adjustment 46

Fire insurance: Premium Rates Loading cost rates Calculated by the companies Each company has own rate Premium rates Different by each company 47

Fire insurance: Premium (1) Premium example (1) (As of November 1, 2009) Type of coverage: Traditional type Insured Amounts: JPY 20 m Location: Tokyo Payment method: Lump-sum Type of risk: Dwelling Insured: Building Material: Wooden and Mortal (In JPY) Policy term (a) 1 year (b) 5 years Premium 32,000 137,600 Premium of (b) 5 years is not equal (a) 1 year*5, but (a) 1 year*4.3 Long term contract premium is calculated by using discount rates, which is level during the policy term 48

Fire insurance: Premium (2) Premium example (2) (As of November 1, 2009) Type of coverage: Traditional type Type of risk: Dwelling Insured Amounts: JPY 20 m Insured: Building Policy term: 1 year Payment method: Lump-sum (In JPY) Material (a) Tokyo (b) Fukuoka Concrete 12,200 16,000 Steal 19,400 24,200 Wooden 32,000 49,600 Wooden type dwellings occupy 60% of the total in Japan 49

Fire insurance: Issues Premium error Found out in mainly fire insurance in FY 2006 Investigated for all contracts Resulted in refund of excess premium No of Policy Returned premium 1.6 m JPY 39.9 b (*)Including other than fire insurance Caused by complicated classification 50

Fire insurance: Solution Clarification of products Simplify premium classification Consolidation of the material of buildings Elimination of additional/discount premium Improvement of premium calculation system 51

Fire insurance: Issues Increasing natural hazard The top 7 paid loss since 1961 As of March 31, 2008 (In JPY billion) Name Paid Loss Occurrence Year 1 Typhoon No.19 567.9 2001 2 Typhoon No.18 387.4 2004 3 Typhoon No.18 314.7 1999 4 Typhoon No.7 160.0 1998 5 Typhoon No.23 138.0 2004 6 Typhoon No.13 132.0 2006 7 Typhoon No.16 121.0 2004 Global warming 52

Fire insurance: Policy term Policy term 1month - 30 years or more Percentage of policies for dwelling risk in FY 2007 6-30yrs 4% 31yrs - 3% 2-5yrs 39% 1yr and less 54% Note: Total numbers of policies are 9.7 million Long term contracts occupy about 46% Contract of mortgages concurrently 53

Fire insurance: Issues Long term fire insurance Mainly sold together with the mortgage loans Premium is: Lump-sum; Calculated by using discount rates; and Level during the policy year Difficult to reflect: Future increasing natural hazard risk Future changing interest rate risk 54

Fire insurance: Solution Progress of valuation Natural hazard model Regulated additional reserve for natural hazard risk Further investigation of natural hazard risk Additional premium for natural hazard risk for long term fire insurance Upper limitation of the policy year 55

Earthquake Insurance

Earthquake insurance: Overview Not covered by the fire insurance Back ground (1) The Mid Niigata Prefecture Earthquake in 1964 (2) Consideration of necessity of earthquake insurance (3) Enactment of The Law concerning earthquake insurance in 1966 For the coverage of dwelling and its contents only 57

Earthquake insurance: Law and related regulation Contents of the law and related regulations: Premium rates Required to be as low as possible Maintaining equilibrium between income and expenses Incident Attached to only fire insurance Attachment rate: 40%-50% Japanese government reinsurance scheme Calculation method of policy reserve etc. 58

Earthquake insurance: Penetration Increasing penetration Increasing occurrence of the earthquake Advertising Tax exemption 30% 20% 10% 0% 2001 2003 2005 2007 (*)Penetration: In force earthquake insurance policies/ Number of household 59

Earthquake insurance: Product Insured object Dwelling and its contents (*1) Insured amount (1) Within a range of 30% to 50% of the insured amount for fire insurance (2) Limitation Dwelling: JPY 50 m Contents: JPY 10 m Policy term 1 year (*2) Insured events Earthquake, Volcanic eruption and Tsunami (*1) Office furniture is excluded. (*2) On the certain conditions, less than 1 year contract or more than 1 year contract is available 60

Earthquake insurance: Premium Premium rates Standard full rates provided by NLIRO Application by all companies No-loss and No-profit Premium Rates = Risk Premium Rates + Loading Cost Rates - Cumulative Balance of Income and Expenditure - Cumulative Investment Return Calculated based on the risk factors: Locations Wooden/Non wooden 61

Earthquake insurance: Premium Premium example (As of November 1, 2009) Insured Amounts: JPY 10 m Policy term: 1 Year Payment method: Lump-sum Non wooden Wooden Tokyo 16,900 31,300 Osaka 10,500 18,800 Hokkaido 6,500 12,700 Fukuoka 5,000 10,000 (In JPY) 62

Earthquake insurance: Reinsurance Scheme Reinsurance flow Contract Ceded all Policy holders Companies JER Govt Retro Retention (partially) Retro JER: Japan Earthquake Reinsurance Company Co., LTD (Specific company which deals with earthquake reinsurance only) 63

Earthquake insurance: Reinsurance Scheme XL reinsurance is written by Government 5,500.0 As of April 1, 2009 (In JPY billion) Assumed by Government (4,301.3) (3 rd layer) 1,925.0 115.0 (2 nd layer) (1 st layer) 5% 50% (*) White cells: Companies retention (JPY 1,198.8 b) 64

Earthquake insurance : Issues The top 7 paid loss since 1966 As of March 31, 2008 (In JPY billion) Name Paid Loss 1 Kobe EQ in 1995 78.3 2 Geiyo EQ in 2001 16.9 3 The EQ occurred west off Fukuoka prefecture on March 20, 2005 16.8 4 The Mid Niigata Prefecture EQ in 2004 14.9 5 The Niigataken Chuetsu-oki EQ in 2007 8.1 6 The EQ occurred west off Fukuoka prefecture on April 20, 2005 6.3 7 The Tokachi-oki EQ in 2003 6.0 65

The End