Job Title Business Function Sub Function Position Reporting to (Role) Location Company Overview: JOB DESCRIPTION Senior Network Design Engineer, Data (VSIP) Data CTO IP Network Planning and Engineering Team Leader, Network Planning and Engineering DAKC,Navi Mumbai, India About Reliance Communications Reliance Communications Limited founded by the late Shri Dhirubhai H Ambani (1932-2002) is the flagship company of the Reliance Group. The Reliance Group currently has a net worth in excess of Rs. 89,000 crore (US$ 19.7 billion), cash flows of Rs. 10,900 crore (US$ 2.3 billion), net profit of Rs. 3,600 crore (US$ 0.8 billion). Reliance Communications is India's foremost and truly integrated telecommunications service provider. The Company, with a customer base of over 150 million including over 2.5 million individual overseas retail customers, ranks among the Top 4 Telecom companies in the world by number of customers in a single country. Reliance Communications corporate clientele includes over 35,000 Indian and multinational corporations including small and medium enterprises and over 800 global, regional and domestic carriers. Reliance Communications has established a pan-india, next generation, integrated (wireless and wireline), convergent (voice, data and video) digital network that is capable of supporting best-of-class services spanning the entire communications value chain, covering over 24,000 towns and 600,000 villages. Reliance Communications owns and operates the world's largest next generation IP enabled connectivity infrastructure, comprising over 277,000 kilometers of fibre optic cable systems in India, USA, Europe, Middle East and the Asia Pacific region. About Global Cloud Xchange Global Cloud Xchange, formerly Reliance Globalcom, brings together the synergies of Reliance Communications Global Business encompassing Capacity Sales, Managed Services and a portfolio of products & services comprising of Internet Solutions and Value Added Services. Global Cloud Xchange owns the world s largest private undersea cable system spanning 67,000 route kms which, seamlessly integrated with Reliance Communications 200,000 route kms of domestic optic fiber backbone, provides a robust Global Service Delivery Platform connecting 40 key business markets worldwide. In addition to providing Managed Services to more than 230 countries/territories, the company also has extensive global VPLS-enabled Ethernet network capabilities. www.globalcloudxchange.com Role Summary The role will be primarily responsible for network planning and engineering of IP WAN services which includes services like Layer 2 VPNs (draft Martini & Kompella), Layer 3 aka MPLS VPNs,Virtual Private LAN services (VPLS) and IP Transit services to GCX s Enterprise customers. He/she shall also be responsible for all the design and service review of all the customer design from the core perspective and equipment orders for GCX s fast-growing telecom business. The candidate would also work towards standardization of equipments & software images along with document standardization which includes configuration templates & guidelines, MOPs, Troubleshooting guidelines, Capacity utilization graphs well in advance to meet GCX s current & future business requirements
for existing and new services. The candidate would be also responsible for accurately identifying and recommending hardware/equipments/software in order to stay ahead of infrastructure load requirements, and also creates/maintains repeatable process/procedure documentation for all provisioning tasks. In addition to the above roles, the candidate would work towards integration of legacy network into GCX global network infrastructure and also plan & design GCX s existing global infrastructure with respect to new features, scaling, performance, and complex customized solution s to meet the current & future services. Duties and Responsibilities The Network IP Design Engineer shall primarily be responsible for planning and engineering of GCX core infrastructure and the related IP WAN services which include Layer 2 VPNs (draft Kompella & Martini), Layer 3 VPNs aka MPLS VPNs,Virtual Private LAN services (VPLS) and IP Transit service. He/she shall also be responsible, To analyze IP network traffic engineering and capacity related issues and make recommendations for growth forecast and network optimization. To monitor and review IP network configuration issues and makes appropriate recommendations. To provide support on comprehensive network design specifications for additions and upgrades of backbone infrastructure, support network integration in the area of traffic and performance tuning utilizing network management hardware, software, and diagnostic equipment. To provide support to implementation & maintains hardware and software standards of backbone network elements with regard to planning, expansion and growth of network To provide handoff support for networking needs, analysis and installation to support integration of multiple hardware platforms within a large complex backbone network system. Created on 19 July 2011 Version 5.0 Page 2 of 5
To participate in planning, designing, installing and configuring local and wide area networks. To configure and maintain network switches, routers, servers and various voice data and security appliances. To be responsible for the daily monitoring of the network and security appliances. To develop and follow procedures that handle network and security fault events. To apply continuous improvement techniques to ensure the network and security infrastructure, to attain maximum performance, security and availability and provides reports regarding this topic to management. Must be able to communicate effectively with all parts of the organization while under pressure. Must be familiar with LAN/WAN Infrastructure in order to assist in implementation and security recommendations to the Infrastructure Support Team. To assist in planning and implementation of setting platform expansions and translation changes. Shall create network-specific technical information within defined documentation standards. To analyze and troubleshoot network & signaling communication failures and bottlenecks. Understanding of IPv4 & IPv6 & routing protocols like OSPF, ISIS, BGP along VPN technologies like Layer 2 VPNs, MPLS VPNs, VPLS, etc. Shall obtain/maintain technical/professional certifications applicable to position or as directed Should participate in escalation process in the event of technical problems & guidance to operations & ensure seamless delivery of services across GCX Infrastructure, Partner NNI s & other BU s as necessary. Obtain yearly certifications and renewals per management assignment Key Performance Indicators Network Performance: Service Uptime/MTTR/MTBF/Security Events,, SLA (delivery time, RTD/Packet Loss/Jitter New products/services tested and deployed, and acceptance in various markets Customer and revenue growth Network Capability enhancements, consolidation of POPs/equipments etc Network expansion and coverage (POPs, Bandwidth, Partners/NNIs) Cost of delivering services (cost/mbps, cost/port), other OPEX parameters, network capacity utilization & efficiency Accuracy, timelines and quality of designs, proposals, documentation, project implementation and reporting Contact with Others Internal Key interfaces shall be Operations, Facilities, Products, Solution Architects and Commercials Created on 19 July 2011 Version 5.0 Page 3 of 5
External Equipment vendors, Access partners, hosting centers, test/certification agencies and others as necessary For People Management Positions Only No of people directly supervised: None Total size of the team: Not Applicable Qualification & Experience Educational / Academic Qualification Essential: Bachelors Degree of Engineering in Telecom/Computer Science/IT or other related Desirable:.. Professional Certifications / Additional Qualification Experience(Min. years) Other Criteria(If not addressed above) Essential:... JNCIE/CCIE/or other Desirable: switching/routing/service provider certifications 6-8 yrs of experience in a Telecom Carrier or Major System Integrator providing Managed WAN solutions or managing global network infrastructure None Candidate Specification: Extensive hands-on-experience in service provider environment in planning & designing of network infrastructure providing Managed WAN/Security/Voice/Video & Internet Services. Should pursue excellent documentation and presentation skills. Candidate should be self motivated, result driven with rich blend of technical skills and should show maturity to lead from the front and should thrive towards goals/ results in any situation/condition. Technical/Functional Skills: ( Use E to denote Essential and D for Desirable) Created on 19 July 2011 Version 5.0 Page 4 of 5
Extensive experience in service provider environment network specifically in planning, designing & implementation of Data, Voice, Video & cloud computing services. Advanced skills on Redback /Ericsson, Foundry,Juniper, Cisco,Extreme,Foundry and Alcatel Lucent carrier platforms, CPEs, Firewalls and 'network appliances' from leading vendors. Extensive knowledge and experience in implementation and troubleshooting of RFC2547 and IPSec VPNs, VPLS - Kompella/Martini/EoMPLS Layer-2 VPNs, IS-IS, MPLS, LDP, RSVP, IPv4, IPv6, BGP/OSPF/IP Routing, Option-A/B/C NNI, network security, in-service router and OS upgrades, traffic engineering, and optimization. Working experience with provisioning templates, scripting, detailed designs, MOP, planned works, and technical project management Working experience in integration with OSS/BSS systems, Fault/Config/Performance/SLA management, usage measurements, Scripting on Unix platform (Shell, Perl etc) etc Good knowledge about SONET/SDH, Ethernet variants, ATM/FR and other transport technologies. Good knowledge about 3G/Wireless access technologies and wireless VPNs, global wireless data roaming solutions etc Knowledge about customized solutions, value added services including Security, WAN optimization/aan, Cloud computing, and VoIP infrastructure, PoC to production. Good knowledge of relevant standards, routing and switching equipment, tools, industry trends, and enterprise managed VPN, WAN optimization, Security, Cloud Computing, and managed voice and video services. The candidate shall have good research skills, an out-of-box thinker, and envision services of the future over various network platforms. Competency & Behavioral Skills: (Use E to denote Essential and D for Desirable) Excellent communication skills, fluent in written and spoken English Good eye for detail, 100% accuracy is required Effective team player, ability to initiate and establish good relationships with internal partners Operations, Product/Marketing, Facilities, Solutions Engineering / Pre-sales and other Engineering team members Be able to demonstrate proactively in all aspects of the role Good organizational skills and ability to prioritize daily activities Ability to work under pressure, and flexibility to support at odd hours during crisis and important events Ability to adapt to multinational organization with diverse cultures Ability to multitask Job Description Documented by Siddharth Borkar Date of Documentation March 24,2014 Created on 19 July 2011 Version 5.0 Page 5 of 5