CONSULTING Projects, Programs & Organizations P R O J E C T M A N A G E M E N T O R G A N I Z AT I O N A L D E V E L O P M E N T
Dear Madams, dear Sirs, Project managers are finding themselves under continual pressure to perform projects in shorter time, with lower costs, while the client demands more and more professional support. At the same time the many different requirements of stakeholders become evident in day-to-day communication and project meetings. Small and big conflicts escalate and require crisis management know-how. Executives and human resource managers are confronted with the challenge of making their organizations more flexible and efficient and - on the other hand establishing a minimum standard in transparency of processes, competences and responsibilities. Successful project managers often complain about the lack of long-term career prospects in project management and/or leave the organization. This forces organizations to assess the skills of their less-experienced project managers and to develop customized training programs. Nowadays, many complex new tasks are handled as projects. Nearly every organization has experience in managing projects, many big ogranization even go so far to call themselves project-oriented. Nonetheless, international statistics show that many projects are not successful. Why? What are the differences between successful and non-successful projects? What are the characteristics of a successful project? TOP project management reduces duration of projects reduces increases in schedules and costs prevents redundancy and reinventing of methods and tools for each new project supports management through reporting project status transperency promotes acceptance of project results promotes successful and innovative organizations What renders projects successful? qualified project managers which can motivate their team motivated, well-running project-teams adequate structures, conditions and processes Due to our long-term experience with more than 350 organizations in many different lines of business, our consultants are able to identify and analyse the most important project management performance indicators suggest practice-tested improvements increase productivity and constancy in schedules and costs increase motivation of the employees and acceptance of project outcome The following consulting products are the basis for our services which we adapt to your organization and requirements! Mag. Dipl.-Ing. Karl Koch Dr. Günter Rattay Mag. Anton Lorenz Management Board Primas CONSULTING
Consulting Organizations Organizational Development Primas CONSULTING Project Management Improvement for Projects Managing Projects Your benefits As an executive: Increase in productivity and efficiency economical improvement of projects increased profit margin increased customer satisfaction and customer loyalty increased acceptance of project outcome As a project office manager: external support in project management office tasks opportunities for networking (events, platforms, ) As a project manager: support in the project start-up phase support and improvement in executing projects support in the project close-down phase improvement of team motivation increased acceptance of project outcome Please, do not hesitate to contact us! We will be glad to develop customized solutions for your requirements!
1 CONSULTING ORGANIZATIONS Increase in Productivity in Project Management Increase in economical efficiency of projects Identification of the main issues to increase productivity and efficiency in projects and programs Noticeable improvement of customer satisfaction in projects Lessons learned by seasoned Primas Consultants that have experience working in a wide variety of industry branches Project Management Information Systems Selection & Implementation Selection and introduction of a project management software that best meets the requirements of the enterprize and that optimally supports the internal project management processes secures a central management of project resources promotes the observance of schedules and costs of projects and their documentation enables a clear and easy project portfolio steering and controlling ensures a transfer of data with existing organizational software ensures easy reporting and evaluation Assessment of the PM Maturity within Organizations ( - volution) holistic analysis of project management maturity deduction of strategies and measures to encrease efficiency, economy and professionalism Establishment and Management of Project Management Offices (Project Management Competence Center) Establishment of an accepted task force for the development of project management in the organization Promotion of the improvement of the cooperation between line organization and projects Development and Implementation of Project Management Standards Implementation of efficient project management structures and processes Implementation of standardized project management methods and tools Development of usable project management standards (manuals) Establishment and Management of Project Portfolios and Programs Development and introduction of project portfoliomanagement / program management for the efficient selection and ranking of new projects for clear coordination and steering of projects for the effient use of resources optimizing and documentation of the system 4 CONSULTING PROJECTS / PROGRAMS / ORGANIZATIONS
Establishment and use of Project Management Information Systems Development of customized, expressive figures (project data) Integration of project data into organizational controlling systems, in order to be able to realize changes quickly and to manage the further developments successfully Integration of Project Career Models & Incentive Systems Establishment of a project manager career profile Implementation of a career and incentive system, that is connected with existing personnel development concepts Project Management Certification Support in the selection and introduction of project management certification systems Development of an adapted certification system in an organization that verifies quality of the projectmanagers employed (for internal use and to customers) gives long-term perspectives to projectmanagers, deepens their motivation and makes them stay in the organization Development of Project Management Personnel Support in the development and introduction of a personnel development system for project management that considers the experience of the projectmanagers employed and the complexity of the projects verifies and improves the quality of the projectmanagers employed gives long-term perspectives to projectmanagers, deepens their motivation and makes them stay in the organization Development of Project Orientation within Organizations Flexibility, team work, speed and enterpreneurial spirit development of values, visions and principles that are characterized by professionality, customer-orientation and innovative solutions creation of increase in value in the organization through culture and enterpreneurial spirit increase of motivation and enterpreneurial spirit through increased project orientation CONSULTING PROJECTS / PROGRAMS / ORGANIZATIONS 5
2 PROJECT MANAGEMENT IMPROVEMENT FOR PROJECTS Projectreview / Audit Review of the project management used in projects / programs, especially critical analysis of project plans, processes and methods employed regarding the goals of the project and their realisation degree of detail of the methods employed existing organizational structures Coaching / Consulting of Projects in the Start-up Phase coaching of the project leader to ensure a professional project start The coach is a neutral sparring partner who brings in an external view and experience from other companies. He analyses occuring problems and conflicts and supports the finding of solving strategies. Changes, problems with employees and decisons are analysed and possibilites for a successful realisation are worked out. Coaching / Consulting of Projects in the Execution Phase Review of the project status Discussion of problems Coaching / Consulting of Projects in Critical Project Scenarios Support of the project manager in important and / or critical project situations, such as decision workshops, presentations, conflicts, changes, Coaching / Consulting of Projects in the Close-Down Phase Systematic project close-down (preparation project summary, project analysis, project evaluation, handing over of the project deliverables to the line organization / to the users, termination of the team and the stakeholder connections, documentation of the lessons learned) 6 CONSULTING PROJECTS / PROGRAMS / ORGANIZATIONS
3 MANAGING PROJECTS Managing Projects Taking over the management of the project and all pertaining project management duties. This includes team management and exercising methodical and social competence, in order to plan the project systematically and to put it into operation plan time schedules and to coordinate them; create a communication management plan to ensure an efficient flow of information with the project stakeholders; carry out project controlling and steering; coordinate organizational interfaces in the project; secure the quality assurance Project Support Provide support in managing a project by taking over specified project management tasks Support and relief of the project manager Professional support on the complicated project (from the start up to completion) Coaching the internal project management Mediation in conflict situations, especially with the solutionfinding and selection. Bringing in project experience from similar types of projects CONSULTING PROJECTS / PROGRAMS / ORGANIZATIONS 7
4 ORGANIZATIONAL DEVELOPMENT We support our customers with organizational development in the following ways: Increasing economic efficiency through efficient processes and an efficient organizational structuring. Decreasing conflicts via clear role descriptions, functional specification and well-defined processes. Increasing transparency and motivation through wellestablished information and communication ways. Adjustment of the current organization to new challenges, such as holistic, customer-oriented thinking and quick decision making in project-oriented organizations. We have extensive experiences with organizational consulting in more than 10 lines of business. We focus strongly on creating agile organizations, as well as optimization of procurement, logistics, IT processes and project processes. We view organizational changes as change projects. These can only be successful, when the culture, the environment conditions and the organizational structures as a whole are taken into consideration. We see ourselves as systemic process companions with sound know-how. According to the tender we receive, our consulting work stresses the technical support, the project management of such changes, or the development and accompaniment of the change process. For each client contract we develop a tailor-made solution, based upon the long years of experience we have gained managing change projects. Depending on the requirements of our costumers, we emphasize our competence in: the accompanying of cultural changes in organization Organizational Fitness the development of the organization and leadership culture Culture Fitness the introduction and development of project-oriented, flexible organization forms With Flexibility to Success the optimizing of business processes to reduce running time Business Process Optimization the implementation of process management Process Orientation the implementation of quality management systems Quality Orientation the development of a modern costumer orientation Costumer Orientation Primas CONSULTING Unternehmensberatung GmbH Office Vienna, Börseplatz 6/28, A 1010 Wien Tel.: ++43-1-533 23 34, Fax: ++43-1-533 23 34-99 Office Innsbruck, Madleinweg 6a, A 6065 Thaur Tel.: ++43-512-58 07 79 Office Graz, Heinrichstraße 13/4, A 8010 Graz Tel.: ++43-664-461 79 07, Fax: ++43-316-32 52 43 E-Mail: primas@primas.at www.primas.at P R O J E C T M A N A G E M E N T O R G A N I Z AT I O N A L D E V E L O P M E N T