Operation & Maintenance All The Support You Need From One Power Partner Operation & Maintenance Support
Reliable Single-Source O&M Support For Total Reassurance. Gaining maximum uptime from your gas and diesel generator sets is vital in any market. That s where Cummins Power Generation Energy Solutions Business (ESB) delivers. Our reliable and cost-effective Operation and Maintenance (O&M) support delivers everything you need to keep your power installations running smoothly. Whether it s for a single generator set or an entire plant for standby, prime, cogeneration, waste-to-energy or peaking power, our flexible and competitively priced O&M contracts are designed to optimize your power productivity. Plus, they meet the demands of every application, maintaining reliable power for everything from data centers and wastewater treatment plants to healthcare, mining and commercial facilities. The Cummins O&M Marque. Look for it on all our O&M content and materials. As part of Cummins Power Generation, our O&M solutions also provide you with single-source global support. Our services are backed by the strength of Cummins, an international power leader with almost 100 years power generation experience and a vast global network, giving you total assurance worldwide. 2
Flexible Cover Designed Around You. At Cummins ESB, we know that every business is different, with different power challenges and operational requirements. So we build flexibility into our O&M support by custom-designing our contract packages to meet your specific needs. We create our contracts by bundling together different service options exactly as you want. Cover can range from something as simple as parts-only to full operational support over a variety of time periods. In addition, you can choose to cover just a single generator set or your entire plant, whatever your application and however many sites you have. Whatever your O&M needs, we build our solutions around you. We offer: Flexible plans extending over a choice of 5, 10 or 15-year terms. Choice of service options from basic partsonly to support & monitoring, repair & support and operational support & maintenance. Full equipment scope: choose as few or as many pieces of equipment over any number of sites up to complete installations. 3
Everything You Need To Keep Your Power Running. Our O&M contracts will keep your Cummins installation performing efficiently. Whether it s a standby plant for a critical application, a remote continuous power site, an energy-saving cogeneration facility or peaking power solution, we re right behind you, anywhere in the world. Ultra-reliable power systems are key to your business performance, providing you with essential protection from the risks of costly downtime. So Cummins ESB provides you with the support you need to keep them operating at their best, whether it s a single generator set or whole plant. In addition, our O&M contracts come with The Power of One built in - with us working as your single, expert partner to maximize your power productivity. We also tailor our contracts to your needs, giving you made-to-measure support at a competitive, fixed price. The Power of One advantage. No one knows your systems better than their manufacturer. So choosing Cummins ESB for your O&M support puts unparalleled expertise at your fingertips. But Cummins know-how is just one advantage of the Power of One. We work as one-stop partners with you, delivering our expertise and services through a single contract to save you time and work. It adds up to a seamless, risk-managed solution you can trust to keep your power running at its optimum level. 4
Plus Guaranteed Service For Absolute Certainty. Minimal downtime and extensive parts inventories always at the ready: our O&M packages are designed around two vital safeguards. Guaranteed uptime. When you choose Cummins ESB for your O&M support, you choose to safeguard your business with guaranteed plant uptime. Our contracts are primarily based on run-hours with a minimum fixed price element, so you pay less if downtime occurs. It means our business mission is identical to yours - to keep your power running for every possible minute of every day. Maximum parts availability. As the manufacturer of your equipment and maker of a huge range of power products, Cummins keeps extensive stocks of parts. This allows us to leverage economies of scale to give you the best of both worlds - guaranteed parts availability at excellent prices. Plus, you can rest assured that the spares we supply are genuine Cummins parts. So you only get the best components: each one specifically designed and engineered to keep your Cummins equipment working at its best. Add our rapid parts delivery and we have the power to get your systems back into service swiftly and surely, reducing expensive downtime even more. 5
Full Support And Expertise. As a Cummins ESB O&M customer, you get world-class operational support and formidable technical capabilities. Everything from basic repairs to highlevel application engineering is undertaken by Cummins technicians who know your systems inside out. What s more, our teams have direct access to the Cummins engineers who designed your equipment, giving you the benefit of valuable extra insight and specialist backup to support and speed up fault-finding and problem-solving. This factory support also means our technicians can keep your plant up-to-date, making technical improvements as soon as any new Cummins advancements come on stream. Our O&M customers can benefit from all these key services and specialist capabilities: Monthly performance reporting to measure and track equipment productivity and help predict and prevent potential faults Remote monitoring for faster fault diagnostics and issue resolution In-depth technical support from product specialists and design engineers to facilitate fault-finding, repair and product enhancements Extended generator set warranties providing up to 15 years of reliable protection Commissioning, training and emissions compliance services. Guaranteed parts availability including delivery of selected parts to site within 24 hours Up to 95% guaranteed generator set uptime to give you maximum operating efficiency and reassurance 6
Total Solutions And World-Class Support. Choose Cummins ESB for O&M and you benefit from working with a world power leader, with everything from comprehensive warranties to Cummins international network behind your business. Global reach Our global distributor network puts proven Cummins backup within your reach, no matter where your power sites are in the world. Our network encompasses 550 distributors spanning locations as far apart as Europe, North America, South and Central America and Asia Pacific. From extensive parts inventories to personal assistance and tried-and-tested expertise it means we have the resources to deliver on our service pledges, every time. Full service O&M is just one part of the Cummins ESB service. As power generation experts and project specialists, we deliver everything from turnkey power solutions to equipment design and manufacture, consultation, project management, site design and installation. Plus, our O&M contracts are reinforced by Cummins rock-solid product warranties, giving you the certainty that your power investment is protected, today and tomorrow. The next step For more information about O&M solutions from Cummins ESB or to discuss your specific business needs, contact your local Cummins Power Generation distributor or visit: www.cumminspower.com Serving you with 550 distributor locations 5,200 sales & service outlets 20 parts distribution centers 19 technical centers 88 manufacturing facilities 40,000 employees across 190 countries 7
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