CEN/ISSS Workshop on ICT-SKILLS. e-certification in Europe

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JOS1 CEN/ISSS Workshop on ICT-SKILLS e-certification in Europe John O Sullivan WCC Milano 10 September 2008

Diapositiva 1 JOS1 John O'Sullivan; 06/09/2008

Project Team John O Sullivan UK Roberto Bellini Italy Peter Weiss Germany

What is e-certification? Process of gaining a credential in a ICT particular skill - granted by a recognised body - on achievement of an acceptable standard defined and judged by quality assured processes Examples BSc Degree in Computing European Computer Driving Licence ECDL Microsoft Certified Engineer MsCE European Certification of Informatics Professional EUCIP A Plus Member of a professional body eg MBCS

Value of e-certification To employee / candidate to improve pay / prospects To (prospective) employer badge of competence To customer confidence in supplier To supplier promotional tool To vendor to protect distribution channel

HARMONISE Led by CEPIS in 2006-2007 Four main themes Labour Market for professional e-skills e-skills certification processes Market for e-skills certification Quality standards Principal conclusion: certification jungle 62 certification suppliers 617 types of certifications 5 million certifications in last 6 years Contrast with ECDL: 7 million in 146 countries EDUCATION AND CULTURE

Characteristics of e-certification Certification jungle? Parallel universe? Vital eco-system supporting the parent labour and product markets?

Project Activity Study the market of ICT skills certification for ICT professionals in Europe and beyond. Compare the different products by means of underlying certification schemes and curricula, as well as clarifying the objectives and principles of certification products. Concentrate on the offerings for ICT professionals and on specific ICT sectors of significance for industry

Actions Action 1. Action 2. Update e-certification statistics Mapping main organisations involved in e- certification (at country and European level) Action 3. Methodology for mapping certifications onto emerging e-competence Framework Action 4. European Model for e-certification schemes

Action 1: Metrics Update HARMONISE data (at country and European level) Standardised metrics Top 10 to 12 certifications Seven large countries Data sheet Mid 2008, and again mid-2009 Annual process UK Germany Italy Poland France Spain Netherlands Microsoft Cisco Novell Sun IBM ISEB ITIL Eucip SAP CompTIA Oracle ISACA

2000 Mid 2007 Mid 2008 Cisco 35 600 Microsoft 1048 3200 IBM 800 Number of certifications worldwide Novel 563 Oracle 24 350 440 HP 130 SAP 185 Sun 456 Other vendors 52 CompTIA 166 800 CISSP 1.5 50 ISEB 220 279 3.7 fold growth 2000 to 2007 EXIN 350 456 ISACA 56 69 EUCIP 1.5 2 Other 68 TOTALS 1957 7198

Action 2: Organisational Maps Organisational maps for each country (and Europe) Government Ministries and agencies Trade bodies Professional organisations Certification bodies

United Kingdom BERR DIUS DCSF ISEB BCS IET Professional bodies Government Departments Cabinet Office IMIS SFIA Foundation QCA LSC Intellect Trade association Government Agencies E-Skills UK CPHC NCC PITCOM Education bodies UKAIS

Germany Ministry/ Government department research bodies Fraunhofer industry Cisco Bitkom associations BMWI BMAS BMBF KIBNET ZVEI CAST FEA AITTS professional bodies BiBB GI government agencies ECDL BVSI ASQF ver.di IGM social partner trade union AKR accreditation bodies DAR DLGI Cert-IT certification bodies

Italy Confindustria/As sinform AICA EUCIP Confoccmercio/Ass intel Fondi Interprofessionali Fondazione Politecnico Milano social partner trade union CAN/PIN-SME Italy CNIPA Industry associations government agencies Ministry/ Government department professional bodies research bodies certification bodies Educational bodies CNEL Min. Welfare Cisco Min. Education ICT industry AICA Microsoft Other Vendor ABI Lab ECDL Borsa Lavoro ISFOL CEPAS Technical Schools Universities/ CINI Regional agencies CC MSC Other C ANIPA Fida AIPSI ANIPA Other Ass FCD

Action 3: Mapping e-certification Methodology for mapping e-certifications to e- Competence Framework (and hence to EQF) Mapping results for 2-3 worked examples Work with Framework and Career Service projects Most difficult task: obtain trustworthy information

Examples of mapping to e-cf MsCE A 1 A2 A3 B1 B2 B3 B4 C1 C2 C3 D1 D2 E1 E2 E3 E4 1 2 3 4 5 Oracle DBA ISEB Basic systems analysis

Action 4: European Model X Regulation Laissez-faire X certification jungle European Model for e-certification Work with e-certification suppliers and all stakeholders

Who is the standard for? Certification providers Vendor, eg Microsoft, Oracle, Cisco Neutral, eg CompTIA Independent, eg ISEB, EUCIP

Purpose of the standard To articulate individual qualifications against e-competence Framework By level and by topic And thus against EQF too Help learners and employers to select appropriate qualifications Improve value and recognition of qualifications Hence increase the market by improving inter-operability

Elements of the model Standard / Guidelines / Principles Trustworthy means of positioning individual qualifications (and justifying that) Quality assurance of the qualification Maintaining the syllabus Marking and verification Scheme for annual collection of market statistics Clear information to prospective candidates Open allow entry from other schemes Recognition

CEN/ISSS Workshop on ICT-SKILLS e-certification in Europe European Model for e-certification