BIG DATA & ANALYTICS



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12 th NCS International Conference Information Technology for Inclusive Development. Akure, Ondo State JULY 22-24, 2015 JOHNSON S. IYILADE, Ph.D. Researcher, University of Saskatchewan, Canada Founder & CEO, Glomacs IT Solutions and Services, Canada BIG DATA & ANALYTICS OPPORTUNITIES AND CHALLENGES

This talk Explains the basics of Big Data Introduces Big Data Analytics and it s Potential Opportunity for Businesses and Government Identifies challenges for Big Data Uptake in Nigeria and suggests solutions from global best practices

Big Data is trending globally Big Data Interest over time. Web Search. Worldwide, 2004 present Source: Google Trends

Big Data is trending in Nigeria Big Data Interest over time. Web Search. Nigeria, 2004 present Source: Google Trends

Is it just another IT buzzword?

Big Data = Big Impact... The future belongs to the companies, and people that turn data into products O Reilly Media

Big Data = Big Impact... Data is the new Oil of the 21 st Century with potential to spur innovation and socioeconomic development in many sectors Source: World Economic Forum

Big Data = Big Impact... By 2020, the market size of the third IT platform (big data, cloud computing, mobile Internet and social business) will reach US $5.3 trillion. And from 2013-2020, 90% of the growth in IT industry will be driven by the third IT platform Source: International Data Corporation (IDC)

Big Data = Big Impact... Big Data is a critical support and pillar of second economy (i.e. economic activities running on processor, connectors, sensors, and executors). Because of Big Data, competence under the second economy will no longer be that of labour productivity but knowledge productivity Source: American Economist, W.B Arthur in 2011

What is Big Data? Extremely large and varied datasets that may be analyzed to reveal patterns, trends, and associations; they're often too large to store, process and analyze with traditional storage and computing methods.

5Vs of Big Data Challenge High Variety Structured Semi-structured Unstructured All of the above High Value Descriptive Predictive Prescriptive Huge Volume Terabyte (TB) Petabyte (PB) Zetabyte (ZB) Big Data High Velocity Batch Real-time Streams Near time Low Veracity Incomplete Bias Uncertainty Staleness

Key Technology Trends & Drivers of Big Data Mobile (Smartphone, Tablets etc) Social Networks (Facebook, Instagram, Youtube, Twitter) Big Data Volume Internet of Things (Sensors, connected devices, cars, smart city etc) Cloud (Google Drive, Dropbox, etc)

Main Sources of Big Data Volume HUMAN-GENERATED Online Behaviours (orders, transactions, payment history, usage history) Online attitude (opinions, preferences, interests, needs and desires, social media posts) Interaction Data (Clickstreams, email/ chat) SENSORS- GENERATED What we wear (watch, wristband, eyeglass, shoes, cloth etc) Home Appliances (Fridge, Cooker, Entertainment, etc) Environment (Weather, traffic, etc) Others: Applications (web/mobile), Systems and Instruments (e.g. Airplane)

Data Rate is growing exponentially 50 45 Global Data Growth (ZB) By 2020, ~ 40TB 40 35 30 25 20 15 10 We re here ~ 8TB 5 0 2015 2020 About 5X yearly Source: Oracle, 2012

Variety of Data Structured, Semi-Structured and Unstructured Image credit: datanami.com Over 80% of World s Data are currently Unstructured

Velocity of Data Data are generated at a faster rate Sourcet: E-week.com

Veracity of Data Data Quality and Integrity issues Data Inconsistency Data Incompleteness Freshness / Timeliness of data Data uncertainty Error Provenance

Big Data Architecture Data Analytics Data Processing Data Storage I will focus on DATA ANALYTICS in this session

Analytics is like trying to find needle in the Haystacks of Data

Many Organizations are Data Rich but Insight Poor Image credit: dmnews.com

Defining Big Data Analytics Big Data Analytics involves deriving valuable and actionable insights from the sea of data generated or collected from various data sources

3 Types of Big Data Analytics Descriptive Predictive Prescriptive

Descriptive Analytics (DA) Allows you to condense big data into smaller, more useful nuggets of information The purpose of DA is to summarize what happened 80% of Business Analytics tasks are descriptive in nature. Example (Social Network Data Analytics) - number of posts, mentions, fans, followers, views, likes, +1s, check-ins, pins, etc There are literally thousands of these metrics but they are all just event counters.

Example: Facebook Insight for Pages of Organizations

Example: LinkedIn Profile Views

Predictive Analytics Predictive Analytics utilizes a variety of statistical, modeling, data mining, and machine learning techniques to study recent and historical data, and make predictions about the future Predictive analytics can only forecast what might happen in the future (probabilistic in nature) Example: Customer Churn or Risk Analysis, e.g Will X customer leave or will Y customer pay off a loan?

Prescriptive Analytics Goes beyond descriptive and predictive models by recommending one or more courses of action -- and showing the likely outcome of each decision E.g. prescriptive will tell us what type of offer to sent to which churn candidate to promote retention or what loans to approve to maintain an acceptable level of risk.

Is Big Data Analytics NEW? How is it different from traditional BI, Data Mining, Statistical Analysis etc Access to New Data Sources: User data across many applications and contexts now available allowing richer and broader insights. Unlock New Values: Traditional Analytics have mainly focused on structured data, with larger proportions of valuable unstructured data ignored Shaping the future: With access to large datasets, we can better forecast or predict what might happen in the future and make decision based on accurate actionable intelligence

Big Data Analytics Applications Search and Recommendation Tailoring product/advertisement to the needs and interests of user e.g Amazon, Netflix, etc Customer Churn Analytics Predicting customers that are likely to defect and offering them incentives to stay e.g Mobile carriers, Banks etc Sentiment Analysis Sentiment is the attitude, opinion or feeling toward something, such as a person, organization, product or location. Fraud & Anomaly Detection Identification of items, events or observations, which do not conform to an expected pattern, or other items in a dataset e.g financial fraud, Social Graph Analysis the mapping and measuring of relationships and flows between people, groups, organizations, computers, URLs, and other connected information/knowledge entities.

Challenges for Big Data Uptake in Nigeria

(1): Privacy and Security We need to know: Who collects data from user? What they are doing with the data? Will the data be use to discriminate or deny access by user to services? What risk does the usage poses to the user? Where is the data stored? Local or online? Who has access to it and for what purpose? Where would the data be processed? Nigeria need data privacy laws and a Privacy Commission to provide oversight on privacy implications of how personal data is collected and used by government and businesses Example: OPC Canada formulated PIPEDA

(2): Shortage of Skilled Personnel Having large and varied dataset is useless without skilled personnel to harness/generate value from it. Currently, there is a large shortage of skilled data scientists globally (estimated at 140,000 in next 5yrs in US) Many Universities in North America are now offering specialized Masters degree in Big Data Analytics. Companies (like IBM, Google) are also funding training and research centers on Big Data Analytics Also, we need early education and training in Computer Programming and Maths/Statistics

(3): Lack of a National Strategy/ Initiative on Big Data Most of the developed world US, Canada, Britain, Australia, France, Japan has a national agenda and initiatives on Big Data. In 2012, US launched Big Data Research and Development initiative with an investment of more than US$ 200M The initiative involves 6 agencies DoD, DARPA, DoE, NIH, NSF, USGS Focus on: Health and wellness, environment and sustainability, emergency response and disaster resiliency, manufacturing, robotics and smart systems, secure cyberspace, transportation and energy, education, and workfoce development

Other Global Big Data Initiatives In Jan 2013, the UK govt. announce a BIG DATA plan with initial funding of 189M pounds In Feb 2013, French govt. published the Digital Roadmap which invest 11.5M euros in the development of seven future projects including BIG DATA In August 2013, Australia announced Australian National Big Data Strategy In 2012, Japan announced their Big Data Strategy named The Integrated ICT strategy for 2020 which develop framework for open data

Other Global Big Data Initiatives (2) The European Union (EU) announced Horizon 2020 as their next framework program (EU-FP) for research and innovation with 120M euros on Big Data related industrial research and applications

(4): Data Inaccessibility Data can generate value and spur innovation in many sectors of our nation s economy Agric, Business, Transportation, Climate, Finance, Education, Energy, Health, Local Govt Admin. To get these values, public datasets must be AVAILABLE and ACCESSIBLE. Goal of Open Data Initiative is to encourage innovation by providing access to public data Example: DATA.GOV in US; DATA.GOV.UK in UK; and OPEN.CANADA.CA in Canada

Example of Open Data on DATA.GOV Image credit: data.gov

DATA is key to Change! The change and development we yearn for in Nigeria is data-dependent. We need Open access to data across Government ministries and parastatals Innovations and changes are BOTTOM-UP rather than TOP-BOTTOM In North America, we have many mobile/web apps developed by individuals that inform citizens about road conditions, traffic congestions, where to find restaurants, hotels, parks, flight status

Example 1: San-Francisco Recreations and Parks Helps people find and navigate thousands of parks, playgrounds, museums, recreation centers, gardens, public restrooms and other points of interest and facilities that are maintained by the city of San Francisco

Example 2: Bus Guru, London Bus Guru is an ios app that pulls in data from Transport for London, giving commuters real-time bus options, journey times and estimated time of arrival at a given station.

IDEAS4CHANGE.ORG

Let s Turn-On Our Own Tap of Innovation and socio-economic development through BIG DATA

THANK YOU FOR LISTENING Questions??? CONTACT ME johnson.iyilade@glomacssolutions.com