International Assembly for Collegiate Business Education Annual Report Accredited Member Institution: Academic Business Unit: Concordia University School of Business Administration Academic Year: 2013-14 International Assembly for Collegiate Business Education 11374 Strang Line Road Lenexa, Kansas 66215 USA IACBE Annual Report: 2013-14 1
IACBE Annual Report: 2013-14 2
Outcomes Assessment Results For Academic Year: 2013-14 Section I: Student Learning Assessment Name of Academic Business Unit Student Learning Assessment for Program 1 General Program Intended Student Learning Outcomes (General Program ISLOs) 1. Develop ethically & spiritually 2. Communicate professionally & effectively 3. Innovate & problem solve 4. Demonstrate global competency 5. Reason quantitatively 6. Think & analyze critically. 7. Exhibit servant leadership Intended Student Learning Outcomes for Accounting Major 1. Practice as an accountant Intended Student Learning Outcomes for Actuarial Science Major 1. Practice as an actuarial science professional Intended Student Learning Outcomes for Economics Major 1. Practice as an economist Intended Student Learning Outcomes for Finance Major 1. Practice in the finance field. Intended Student Learning Outcomes for International Business Major 1. Pracitce in international business Intended Student Learning Outcomes Management Major IACBE Annual Report: 2013-14 3
1. Use business management principles Intended Student Learning Outcomes Marketing Major 1. Practice in the marketing field Intended Student Learning Outcomes Sports & Entertainment Management Major 1. Practice as a sports and entertainment management major Intentded Student Learning Outcomes Human Resources Management Major 1. Practice as a human resources management major Intended Student Learning Outcomes for Health Care Administration Major 1. Practice as a health care administration major Assessment Instruments for Intended Student Learning Outcomes Direct Measures of Student Learning: (Traditional Undergraduate) 1. Direct Measure 1 Peregrine testing Outbound in the areas of (1a) accounting (SLO Accounting), (1b) business ethics (SLO 1), (1c) business finance(slo finance), (1d) business integration & strategic management(slo 3), (1e) business leadership (SLO 6), (1f) economics (SLO economics), (1g) global dimensions(slo 4 & SLO Internation business) (1h) information management systems (SLO 5), (1i) legal environment (SLO 6), (1j) management(slo management & SLO health care management & SLO SEM), (1k) human resources management (SLO human resources management), (1l) marketing (SLO marketing), (1m) quantitative research (SLO 5 & SLO Actuarial Science) Targets/Criteria (Objectives) for Direct Measures: Target/Criterion (Objective): 1a 75% of accounting majors exceed national average 1b 55% of all students exceed national average 1c 80% of all finance majors exceed national average 1d 60% of all students exceed national average 1e 65% of all students exceed national average 1f 65% of all economics majors exceed national average 1g 65% of all international business students exceed national average and 65% of all students exceed national average 1h 75% of all students exceed national average 1i 65% of all students exceed national average 1j 50% of all management majors exceed national average 1k 75% of all human resources majors exceed national average 1l 45% of all marketing majors exceed national average 1m 70% of actuarial science majors exceed national average and 60% of all students exceed national average IACBE Annual Report: 2013-14 4
2. Direct Measure 2 Senior capstone course rubricsfor 2a communication oral (SLO 2) 2b communication-- written; (SLO2) 2c used appropriate business terminology (SLO2) 2d ethics paper ideas & evidence (SLO1) 2e ethics papter proposed business decision (SLO 1) 2f ethics papter identifying ethical resp[onsibility of business from Christian perspective (SLO 1) 2g utilization of technology (SLO5) 2h employed quantitiative reasoning (SLO5) 2i integrate business concepts(slo 3) 2j-- apply business concepts from multiple business areas(slo 6) Assessment Instruments for Intended Student Learning Outcomes Indirect Measures of Student Learning: (Traditional Undergraduate) 1. Indirect Measrue 1: Student outcomes Survey tomeasure student perception of importance and progress, as well as personal growth and college contribution (SLO s 1-7) 1a importance and progress in thinking objectively about beliefs, attitudes, and values(slo 1) 1b importance and progress in making ethical decisions(slo 1) 1c personal growth and college contribution in developing moral principles to guide actions and decisions (SLO 1) 1d personal growth and collge contribution in developing religious values(slo 1) 1e importance and progress in imporving wirting skills (SLO 2) 1f importance and progress in speaking more effectively (SLO 2) 1g importance and progress in listening to and understanding what others say (SLO 2) 1h personal growth and college contribution in improving ability to relate toothers (SLO 2) 1i personal growth and college contribution in learning to be adaptable, tolerant, and willing to negotiate (SLO 4) Target/Criterion for Direct Measure 2a 80% of students score 3.5/5.0; 2b-- 80% of students earned 19.5/25 2c-- 80% of students scored 3.5/5.0; 2d-- 80% of students scored 8.3/10.; 2e 80% of students scored 12.5/15; 2f-- 80% of students scored 8.3/10. 2g 80% of students scored 3.5/5.0 2h-- 65% of students score 12.5/15; 2i-- 65% of studencts score 12.5/15; 2j-- 80% of students score 10.5/5.0; Targets/Criteria (Objectives) for Indirect Measures: 1a 70% of students scored 4/5 1b 70% of students scored 4/5 1c 70% of students scored 3.7/5 1d 70% of students scored 3.5/5 1e 70% of students scored 3.9/5 1f 70% of students scored 4/5 1g 70% of students scored 4/5 1h 70% of students scored 3.8/5 1i 70% of students scored 3.7/5 1j 70% of students scored 3.8/5 1k 70% of students scored 3.9/5 1l 70% of students scored 3.9/5 1m 70% of students scored 3.7/5 1n 70% of students scored 3.8/5 1o 70% of students scored 3.5/5 1p 70% of students scored 3.8/5 IACBE Annual Report: 2013-14 5
1j personal growth and college contribution in developing selfconfidence (SLO 2) 1k importance and progress indeveloping problem solving skills (SLO 3) 1l importance and progress in developing creativeity and generating original ideqas and products (SLO 3) 1m personal growth and college contribution in preparing to cope with changes as they occur (SLO 3) 1n personal growth and college contribution in interacting well with people for cultures other than their own (SLO 4) 1o personal growth and college contribution in becoming more aware of global and internation issues/events (SLO 4) 1p. importance and progress in drawing conclusions after weighing evidence (SLO 5) 1q--Importance and progress in learning to think and reason (SLO 5) 1r--Importance and progress in developing openness to new ideas and practices (SLO 6) 1s--Personal growth and college contribution in becoming more willing to consider opposing points of view (SLO 4) 1t personal growth and college contribution in becoming an effective team or group member (SLO 6) 1u personal agrowth and college contribution in developing leadership skills (SLO 7) 1v personal growth and college contribution in activiely participating in volunteer work to support worthwhile causes (SLO 7) 2. Indirect Measure 2: Student satisfaction survey 2a satisfaction with quality of instruction 2b satisfaction with availability of faculty for office hours 2c concern for the individual 2d quality of the program of study 2e class size 2f freedom from harassment on campus 1q 70% of students scored 4.2/5 1r 70% of students scored 4/5 1s 70% of students scored 3.8//5 1t 70% of students scored 3.8/5 1u 70% of students scored 3.8/5 1v 70% of students scored 3.3/5 65% of students exceeds national average: 2a 65% of students score 4/5 2b 65% of students score 4/5 2c 65% of students score 3.9/5 2d 65% of students score 4/5 2e 65% of students score 4.2/5 2f 65% of students score 3.7/5 IACBE Annual Report: 2013-14 6
2g variety of courses offered 2h this college in general 2i this college helped to meet the goals I wanted to achieve 2j if choosing a college again, I would choose this one 2k my experiences here have equipped me to deal with possible career changes 2l I would recommend this college to others 2m this college is equally supportive of mean and women 2n this college is equally supportive of all racial/ethnic groups 2o I am proud of my accomplishements at this college 2p this college welcomes and uses feedback from studetns to improve this college 2g 65% of students score 3.5/5 2h 65% of students score 3.9/5 2i 65% of students score 4/5 2j 65% of students scrore 3.7/5 2k 65% of studenets score 3.7/5 2l 65% of students score 3.9/5 2m 65% of students score 4/5 2n 65% of students score 4/5 2o 65% of students score 4.3/5 2p 65% of students score 3.6/5 IACBE Annual Report: 2013-14 7
Assessment Results: for all Undergraduate Bachelor Degree Programs Summary of Results from Implementing Direct Measures of Student Learning: 1a 1b 1c 1d 1e 1f 1g 1h 1i 1j 1k 1l Results for Direct Measure 1a Peregrine Accounting: 86% of accounting majors scored above the national average Results for direct measure 1b Peregrine Ethics: 35% of all graduating students scored above the national average. Results for direct measure 1c Peregrine Business Finance 95% of finance majors scored above the national average Results for direct measure 1d PeregrineBusiness Integration & Strategic Management 87% of all graduating students scores above the national average. Results for direct measure 1e Peregrine Business Leadership 68% of all graduating students scored above the national average Results for direct measure 1f Peregrine Economics 75% of economics majors scored above the national average Results for direct measure 1g Peregrine Global Dimensions 100% of international business majors scored above the national average; 52% of all graduating students scored above the national average Results for direct measure 1h Peregrine Information Management Systems 77% of all graduating students scored above the national average Results of direct measure 1i Peregrine Legal Environment 51% of all graduating students scored above the national average Results of direct measure 1j Peregrine Management 65% of all management majors scored above the national average; 75% of all SEM students scored above the national average Resuts of direct measure 1k Peregrine Human Rescourses Management 59% of all graduating students scored above the national average Results of direct measure 1l Peregrine Marketing 55% of marketing majors scored above the national average. 1m Results of direct measure m Peregrine Quantitiative Research 100% of actuarial science majos scored above the national average; 63% of all graduating students scored above the national average. 2a 2b 2c 2d 2e 2f 2g Results for direct measure 2a communications oral 92% of graduating students scored above the target Results of direct measure 2b communications writing 91% of graduating students scored above the target Results of direct measure 2c use of business terminology 100% of graduating students scored above the target Results of direct measure 2d ethics ideas & evidence 83% of graduating students scored above the target Results of direct measure 2e ethics proposing ethical business decisions 96% of graduating students scored above the target Results of direct measure 2f---ethics papter identifying ethical responsibility of business from Christian perspective 92% of graduating students scored above the target Results of direct measure 2g utilization of technology 92% of graduating students scored above the target IACBE Annual Report: 2013-14 8
2h 2i 2j Results of direct measure 2h emplyed quantitiative reasonsing 57% of graduating student scored above the target Results of direct measure 2i integrate business concepts 69% of graduating students scored above the target Results of direct measure 2j apply business concepts from multiple business areas 98% of graduating students scored above the target Summary of Results from Implementing Indirect Measures of Student Learning: 1a 1b 1c 1d 1e 1f 1g 1h 1i 1j 1k 1l Results for indirect measure 1a thinking objectively about neliefs, attitudes and values 78% of students scored above the national average Results for indirect measure 1b making ethical decision 88% of students scored above the national average Results for indirect measure 1c developing moral principles to guide actions and decision----84% scored above the national average Results for indirect measure 1d developing religious values 81% of the students scored above the national average Results for indirect measure 1e improving writing skills 75% of the students scored above the national average Results for indirect measure 1f speaking more effectively 84% of the students scored above the national average Results for indirect measurte 1g listening to and understanding what others say 78% of the students scored above the national average Results for indirect measure 1h improving ability to relate to others 78% of the students scored above the national average Results for indirect measure 1i learning to be adaptable, tolerant, and willing to negotiate 63% of the students scored above the national average Results for indirect measure 1j developing self-confidence 59% of the students scored above the national average Results for indirect measure 1k developing problem-solving skills 88% of students scored above the national average Results for indirect measure 1l developing creativity and generating original ideas and products 81% of students scored above the national average 1m Results for indreict measure 1m preparing to cope with changes as the occur 75% of students scored above the national average 1n 1o 1p 1q 1r 1s 1t Results for indirect measure 1n interacting well with people from other cultures 59% of students scored above the national average Results for indirect measure 1o becoming more aware of global and international issues/events 81% of students scored above the national average Results for indirect measure 1p drawing conclusions after weighing evidence 81% of students scored above the national average Results for indirect measure 1q learning to think and reason 53% of students scored above the national average Results for indirect measure 1r developing openness to new ideas and practices 81% of students scored abovethe national average Results for indirect measure 1s becoming more willing to consider opposing points of view 59% of students scored above the national average Results for indirect measure 1t becoming an effective team or group member 56% of students scored above the national average IACBE Annual Report: 2013-14 9
1u 1v 2a 2b 2c 2d 2e 2f 2g 2h 2i 2j 2k 2l Results for indirect measure 1u developing leadership skills 75% of studednts scored above the national average Results for indirect measure 1v actively participating in volunteer work to support worthwhile causes 41% of students scored above the national average. Results for indirect measure 2a satisfaction with quality of instruction 68% of students scored above the national average Results for indirect measure 2b satisfaction with availability of faculty for office hours 75% of students scored above the national average. Results for indirect measure 2c satisfaction with concern for the individual 74% of students scored above the national average Results for indirect measure 2d satisfaction with quality of the program of study 69% of students scored above the national average Results for indirect measure 2e satisfaction with class size 89% of students scored above the national average Results for indirect measure 2f satisfaction with freedom from harassment on campus 78% of students scored above the national average Results for indirect measure 2g satisfaction with variety of courses offered 63% of students scored above the national average Results for indirect measure 2h satisfaction with this college in general 75% of students scored above the national average Results for indirect measure 2i satisfaction with this college help to meet my goals 77% of students scored above the national average Results for indirectmeasure 2j agreement with if choosing a college again, I would choose this one 39% of students scored above the national average Results for indirect measure 2k agreement with my experience equipped me to deal with career changes 54% of students scored above the national average Results for indirectmeasrue 2l agreement with I would recommend this college to others 62% of students scored above the national average 2m Results for indirect measure 2m agreement with this college equally supports men and women 77% of students scored above the national average 2n 2o 2p Results for indirect measure 2n agreement withthis college is equally supportive all all racial/ethnic groups 54% of students scored abofe the national average Results for indirect measreu 2o agreement with I am proud of my accomplishments at this university 69% of students scored above the national average Results for indirect measure 2p agreement with this college welcomes and uses feedback from students to improve 39% of students scored above the national average. IACBE Annual Report: 2013-14 10
Intended Student Learning Outcomes General Program ISLOs Direct Measure 1 Direct Measure 2 Indirect Measure 1 Indirect Measure 2 1 Develop ethically & spiritually Not met Met Met NA 2 Communicate professionally & effectively NA Met Met NA 3 Innovate & problem solve Met Met Met Na 4 Demonstrate global competency Not met NA Met NA 5 Reason quantitiatively Met Partially Met Partially met 6 Think and analyze critically Met Met Partially met 7 Exhibit servant leadership NA NA Partially met Intended Student Learning Outcomes: Accounting Major Direct Measure 1 Direct Measure 2 Indirect Measure 1 IACBE Annual Report: 2013-14 11 NA NA NA Indirect Measure 2 1 Practice as an accountant Met NA NA NA Actuarial Science Major 1 Practice as an actuary Met NA NA NA Economics Major 1 Practice as an economist Met NA NA NA Finance Major 1 Practice in the finance field Met NA NA NA International Business Major 1 Practice in international business Met NA NA NA
Management major 1 Use busiensss management principles Marketing Major Met NA NA NA 1 Practice in the marketing field Met NA NA NA Sports & Entertainment Management Major 1 Practice as a sports and/or entertainment manager Human Resources Management Major 1 Practice as a human resources management major Health Care Administration Major 1 Practice as a healt care administrator Met NA NA NA Met NA NA NA NA NA NA NA Proposed Courses of Action for Improvement in Learning Outcomes for which Targets Were Not Met: 1. Course of Action 1 global dimensions although 100% of the International Business majors scored above the national average, only 52% of the total students met the target. A new requirement to the core (International Business) was introduced to start with students beginning in the 2013-14 school year. The performance will continue to be monitored for the following years. 2. Course of Action 2 develop servant leadership this core outcome was introduced during the 2013-14 school year. Management curricula have been adapted to include this concept in the coursework. In addition, the SBA has created several opportunities for student and faculty to perform volunteer activities 3. Course of Action 3 act ethically & spiritually additional course work has been integrated into all business core coursework to ensure an increased coverage in ethics. IACBE Annual Report: 2013-14 12
Section II: Operational Assessment (Note: Complete this section only if you received first-time accreditation or reaffirmation of accreditation after January 1, 2011.) Name of Academic Business Unit Operational Assessment Intended Operational Outcomes: 1. Redesign all SBA curricula for textbookless delivery 2. Acquire specialized skills & knowledge in introducing technology into the classroom 3. Align adult learning coursework with traditional undergraduate curricula Assessment Measures/Methods for Intended Operational Outcomes: 1. All courses will be texthbookless by July of 2016. Intended Operational Outcomes assessed by this measure: 1, 2 &3 Objectives (Targets/Criteria) for Operational Assessment Measures/Methods: 1) 10% of courses textbookless by 2014 2) 50% of courses textbookless by 2015 3) 100% of courses textbookless by 2016 2. All faculty will move courses to Blackboard Learn 100% of courses will be entered into Blackboard Learn by Fall 2015 Intended Operational Outcomes Assessed by this measure: 2 &3 3. All faculty will incorporate technological innovation within the classroom. Intended Operational Outcomes Assessed by this Measure: 1 & 2 4. Align all adult learning, six-week courses with traditional undergraduate curricula Intended Operational Outcomes Assessed by this Measure: Outcomes List: #3 1) 10% of courses will include innovations by 2014 2) 50% of courses will include innovations by 2015 3) 75% pf cpirses wo;; omc;ide ommpvatopms bu 2016 4) 100% pf cpirses wo;; omc;ide ommpvatopms bu 2017 25% of courses align with undergraduate curricula by 2014 65% of courses align with undergraduate curricula by 2015 100% of courses align with undergraduate curriculay by 2016 Summary of Results from Implementing Operational Assessment Measures/Methods: 1. Summary of Results for Measure/Method 1: 25% of courses are textbookless 2. Summary of Results for Measure/Method 2: Training on Blackboard Learn is beginning. All revised online courses are using the Blackboard Learn plagform. IACBE Annual Report: 2013-14 13
3. Summary of Results for Measure/Method 3 25% of courses contain technological innovation 4. Summary of Results for Measure/Method 4 30% of accelerated format are aligned to traditional undergraduate curricular Intended Operational Outcomes Operational Assessment Measure/ Method 1 Operational Assessment Measure/ Method 2 Operational Assessment Measure/ Method 3 1. Intended Operational Outcome 1 Met Met Met 2. Intended Operational Outcome 2 Beginning Beginning Operational Assessment Measure/ Method 4 3. Intended Operational Outcome 3 Met Met met Proposed Courses of Action for Improvement in Operational Outcomes for which Targets Were Not Met: 1. Course of Action 1: Continue to work on moving to textbookless. All accelerated learning courses will be converted by July 2015. A priorty schedule has been created. Traditional delivery courses are also be worked on in summer 2015 as they are converted to Blackboard Learn. 2. Course of Action 2: Training continues for Blackboard Learn. All couses must be converted during the summer of 2015, since the previous learning platform will be abandoned. 3. Course of Action 3: The Center for Learning & Teaching provides several workshops on using new technology in classrooms for faculty to attend. 4. Course of Action 4: Curricula alignment is beginning during the fall of 2014. This will continue until completed IACBE Annual Report: 2013-14 14