Nursing Informatics 101



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Nursing Informatics 101

Nursing Informatics 101 Contributors Christel Anderson, MA Director, Clinical Informatics HIMSS Melissa F. Barthold, DNP, RN-BC,CPHIMS, FHIMSS Senior Clinical Solutions Strategist University of Mississippi Medical Center Tammy Duecker, RN Patty Guinn, RN, BS Director, Clinical Informatics Cornerstone Advisors Joyce Sensmeier MS, RN-BC, CPHIMS,FHIMSS, FAAN Vice President, Informatics HIMSS Ruth MacCallum, BS RN-BC Clinical Informatics Consultant (Retired)

Why Nursing Informatics? If we cannot name it, we cannot control it, finance it, teach it, research it or put it into public policy. Source: Lang, N. 1993

Nursing Informatics Defined Nursing informatics (NI) is the specialty that integrates nursing science with multiple information management and analytical sciences to identify, define, manage and communicate data, information, knowledge, and wisdom in nursing practice. NI supports nurses, consumers, patients, the interprofessional healthcare team, and other stakeholders in their decisionmaking in all roles and settings to achieve desired outcomes. This support is accomplished through the use of information structures, information processes, and information technology. Nursing Informatics: Scope and Standards of Practice, Second Edition ANA 2015

Who are Informatics Nurses? Expert nursing clinicians in utilizing the nursing process Expert analytical & critical thinking skills Understand patient care delivery workflow & integration points for automated documentation Clinicians with extensive clinical practice Experienced in utilizing and implementing the nursing process Have additional education & experience related to technology and information systems Are excellent project managers because of the similarity between the project management process & the nursing process May be board certified in Nursing Informatics by ANCC

Nursing Informatics is Nursing! NI is was recognized as a specialty by the ANA in 1992 1 st Scope and Standards of Nursing Informatics Practice published Nursing Informatics: Scope and Standards of Practice, 2nd Edition published 2015 Meets Panniers and Gassert s (1996) attributes of a specialty in nursing A differentiated practice A defined research program Organizational representation Educational programs A credentialing mechanism

Nursing Practice Nursing Process is the cornerstone of Professional Nursing Practice Defines the What and How of professional practice The steps of the process are measurable The process steps can also be used by other clinical disciplines

Nursing Process Well-documented information provides: What care has been provided and what is outstanding Outcomes of care provided and responses to the plan of care Current patient status & assessments Support decisions based on assessments to drive new plans of care

Automation of Documentation Why automate documentation not only for nursing but for all of patient care? Up-to-date, accurate information of each step of the Nursing Process is the power behind safe, high quality patientcentered care!

Successful Automation Successful implementation of health IT requires: Well designed systems that support the Nursing Process within the culture of an organization and/or specific care providers Acceptance & integration of information systems into the regular workflow of nursing process & patient care

How do Informatics Nurses Impact the Nursing Process? Enable the professional nurse to be the Coordinator of each patient s care Communicate & coordinate care with ALL other clinical disciplines Coordinate discharge planning, education & teaching, transitions of care Manage ALL information related to the nursing process and patient care delivery Evaluation STANDARDIZED DOCUMENTAITON PROCESS RE-ENGINEERING INFORMATION MANAGEMENT RESEARCH AND EVIDENCE COLLECTION Implementation Assessment Planning

How do Informatics Nurses Impact the Nursing Process? Because information management is integrated into nursing practice, there are now additional steps in the nursing process Evaluation STANDARDIZED DOCUMENTAITON PROCESS RE-ENGINEERING INFORMATION MANAGEMENT RESEARCH AND EVIDENCE COLLECTION Assessment Implementation Planning

How do Informatics Nurses Impact the Nursing Process? Standardized Documentation The collection tool for information management Information Management Key role for Nursing Informatics Key to research and evidence collection Process Re-engineering Key to successful implementation Research and Evidence Collection Key to repeatable, standardized care and improved outcomes

The Value of Nurse Informaticists Nurse Informaticists are bilingual Support nursing work processes using technology Re-engineer clinical workflow & facilitate change management Acute care all specialties Ambulatory care Redesign work flows Outpatient settings Home health Software development Long-term care Telehealth

The Value of Nurse Informaticists Analyze clinical and financial data Promote and facilitate access to resources and references Provide nursing content to standardized languages Improve relationships between providers and recipients of health care Enable cost savings and productivity goals including key roles in requirements for: Population health Engaging patients and families Increasing quality and decreasing variations in care Enhancing Care Coordination Meaningful Use / Affordable Care Act

The Benefits of Nurse Informaticists Nurse Informaticists promote and facilitate access to resources and references Support for their mission to deliver high quality, evidence-based care Support for better service by facilitating true interdisciplinary care Improvement in key relationships with providers & care recipients Enable cost savings and productivity goals Facilitate change management

Functional Areas of Nurse Informatics Administration, Leadership & Management System Analysis and Design Compliance and Integrity Management Consultation Coordination, Facilitation and Integration Development of Systems, Products and Resources Education and Professional Development Genetics and Genomics Information Management and Operational Architecture Policy Development and Advocacy Quality and Performance Improvement Research and Evaluation Safety, Security and Environmental Health Integrated Functional Area Example: Telehealth and Informatics

Nursing Informatics: Scope and Standards of Practice, Second Edition Covers the full scope of Nursing Informatics Outlines the competency level of nursing practice and professional performance expected for all informatics nurses and nurse specialists Details nursing informatics competencies needed by any RN Reflects the impact of informatics in any health care practice environment HIMSS Bookstore - http://marketplace.himss.org/store/prod uct-detail?productid=544956773

Standards of Nursing Informatics Practice Standard 1 Assessment Standard 2 Diagnosis, Problem and Issues Identification Standard 3 Outcomes Identification Standard 4 Planning Standard 5 Implementation Standard 5A Coordination of Activities Standard 5B Health Teaching and Health Promotion Standard 5C - Consultation

Standards of Nursing Informatics Practice Standard 6 Evaluation Standard 7 Ethics Standard 8 Education Standard 9 Evidence-Based Practice and Research Standard 10 Quality of Practice

Standards of Nursing Informatics Practice Standard 11 Communication Standard 12 Leadership Standard 13 Collaboration Standard 14 Professional Practice Evaluation Standard 15 Resource Utilization Standard 16 Environmental Health

Nursing Informatics Certifications American Nurses Association Credentialing Center Board Certification in Nursing Informatics http://www.nursecredentialing.org/informaticsnursing HIMSS CPHIMS (Certified Professional in Healthcare Information and Management Systems) http://www.himss.org/health-it-certification/cphims

Data from HIMSS Industry Surveys

26 th Annual HIMSS Leadership Survey: Business Objectives Improve Patient Satisfaction Improve Patient Care/Quality of Care Sustain Financial Viability Improve Care Coordination Improve Operational Efficiency Improve Physician Satisfaction Achieve Meaningful Use Increase Market Share Achieve Secure Interoperability of Data Facilitate Mandated Quality Metrics Improvement Position Organization as ACO Growth Through Acquisition Supply Chain Optimization 26% 35% 41% 76% 72% 69% 68% 66% 64% 64% 87% 87% 85% N = 330 Source: 26 th Annual HIMSS Leadership Survey

26 th Annual HIMSS Leadership Survey: Impact of IT on Triple Aim Goals Improve Patient Health Experience 68% Reduce Cost of Healthcare 53% Improve Population Health 51% N = 330 Source: 26 th Annual HIMSS Leadership Survey

26 th Annual HIMSS Leadership Survey: IT and Nurses IT Effectively Engages Nursing Leaders 57% Nurses Believe IT is Critical to Their Success 45% Nurses Believe IT can Positively Impact Patient Care 42% Nurses Have Favorable Attitude Towards IT 38% CNIO is Part of Executive Team 32% N = 330 Source: 26 th Annual HIMSS Leadership Survey

25 th Annual HIMSS Leadership Survey Primary Clinical IT Focus Top Ten Focus on Physician Systems Ensuring Organization has Fully Functional EHR Linking Clinical Systems with Quality Measures Supporting Workflow Changes Focus on Data Warehouse Implementing Patient Portal Implementing Ambulatory EMR Solution Creating Standards-Based Care Summary Ancillary Systems Establishing Clinical Protocols Interoperability of EHR and Mobile Devices 4% 3% 2% 2% 2% 6% 9% 9% 13% 13% 21%

2014 NI Workforce Survey Primary Workplace Hospital Health System Academic Setting Government/Military Vendor Consulting Firm Ambulatory Care Other 7% 9% 5% 4% 4% 2% 4% 5% 10% 4% 5% 5% 3% 2% 1% 3% 5% 5% 13% 16% 20% 48% 55% 58% 2014 Results 2011 Results 2007 Results

2014 NI Workforce Survey Nursing Education Bachelors in Nursing Masters in Nursing Registered Nurse Other Masters Other Bachelors Doctor of Nursing Practice PhD in Nursing Licensed Practical Nurse Nurse Practitioner Other PhD 3% 1% 2% 1% 2% 1% 1% 1% 1% 3% 11% 13% 18% 24% 29% 35% 42% 42% 41% 41% 2014 Results 2011 Results

Nursing Informatics Education Nursing Informatics courses at the BSN level Specialty in Nursing Informatics MSN Distance learning online Traditional Certificate programs Post graduate degree

2014 NI Workforce Survey Current Informatics Education/Training On-the-Job Training 23% 26% Masters/PhD 9% 11% Certificate 5% 7% Program/Course n/a 4% Bachelors 1% 1% 2014 Results 2011 Results Survey question was revised in 2011 and not comparable to 2007 survey

2014 NI Workforce Survey Nursing Certification Held ANCC CPHIMS Other Nursing Specialty None 6% 4% 3% 9% 23% 19% 23% 17% 20% 52% 55% 55% 2014 Results 2011 Results 2007 Results

2014 NI Workforce Survey Job Responsibilities Systems Implementation System Optimization/Utilization Systems Development Clinical Analytics Quality Initiatives/Reporting Informatics Education Liaison/Communicator Regulatory Initiatives n/a n/a n/a n/a n/a n/a 15% 16% 22% 21% 22% 23% 22% 23% 29% 31% 32% 43% 45% 39% 38% 41% 53% 57% 2014 Results 2011 Results 2007 Results

2014 NI Workforce Survey Application Experience (Background) Nursing Clinical Documentation EMR/EHR CPOE Non-Nursing Clinical Documentation emar Clinical Information Systems Bar Coded Medication Management Quality Improvement/Risk Management Point-of-Care CDS n/a n/a 41% 39% 63% 72% 55% 74% 68% 57% 73% 65% 53% 71% 72% 62% 48% 49% 49% 48% 83% 84% 76% 81% 85% 94% 91% 2014 Results 2011 Results 2007 Results

2014 NI Workforce Survey Top Barrier to Success as a Nurse Informaticist Past 10 Years Lack of Administrative Support Lack of Staffing Resources Lack of Financial Resources Organizational Strategic Plan User Acceptance Software Architecture/Design Infrastructure Regulations 1% 2% 6% 6% 7% 7% 7% 9% 12% 12% 12% 14% 17% 16% 18% 16% 2014 Results 2004 Results Percent of respondents who rated option as the top/largest barrier for select responses appearing in both years

2015 Impact of the Informatics Nurse Survey - Informatics Leadership Chief Medical Information Officer 48% Chief Nursing Information Officer Part of Another Position 20% 20% Chief Clinical Information Officer 10% None of the Above 21% Other 9% Don't Know 2% N = 565 Does your organization employ any of the below clinical informatics leaders?

2015 Impact of the Informatics Nurse Survey - CNIO Reporting Structure Chief Nursing Officer 34% Chief Information Officer 25% Chief Executive Officer 16% Chief Medical Officer Chief Medical Information Officer 5% 5% Chief Operating Officer Chief Technology Officer 2% 1% Other 13% None of the Above 1% N = 110 Who does your CNIO report to?

2015 Impact of the Informatics Nurse Survey - Impact of Informatics Positions on Quality of Care High Impact 60% Medium Impact 32% Low Impact 6% Don't Know 2% N = 543 In general, what impact do informatics nurses have on the quality of care that patients receive at your organization? Please use a one to seven scale, where one is no impact and seven is high degree of impact.

2015 Impact of the Informatics Nurse Survey - Areas Where Informatics Nurses Bring a High Degree of Value Implementation 85% Optimization 83% Analysis 75% Design 73% Selection 50% N = 553 Identify the overall value that informatics nurses bring to the following with regard to clinical systems.

2015 Impact of the Informatics Nurse Survey - Areas Where Informatics Nurses Bring a High Degree of Value Workflow Patient Safety User Acceptance Design/Configuration Compliance with Policies/Regulations Accuracy of Documentation Definition of Alerts/Reminders Screenflow Completeness of Documentation Quality Outcomes Reduction of Never Events Reporting Integration/Interface with Other Systems 80% 76% 75% 71% 70% 67% 67% 66% 65% 64% 61% 57% 51% N = 549 Identify the level of impact that having informatics nurses involved in the analysis, design, optimization, implementation and selection process had on each of the areas below.

2015 Impact of the Informatics Nurse Survey - Informatics Nurses and Emerging Technologies Medical Device Integration 70% Smart Devices Personalized Healthcare 49% 53% Remote Monitoring Data Warehousing Voice Recognition Predictive Modeling 33% 29% 27% 22% Other 5% N = 576 In which of the below areas do informatics nurses play a role with regard to emerging technologies?

Explore the HIMSS Nursing Informatics Community

HIMSS NI Milestones

NI Community Framework Committee (Strategy) Task Force (Education & Networking) Workgroups (Participation) Multidisciplinary activities External collaborations

HIMSS Position: Transforming Nursing Practice through Technology & Informatics Together, nurses and nursing informatics must lead, and be visible, vocal and present at the table to achieve healthcare delivery transformation.

Position Statement Call to Action Leadership Partner with nurse executives Support the development of informatics departments Foster the evolution of nurse informaticists in leadership roles Education Transform nursing education to include informatics competencies Promote the continuing education of all levels of nursing Practice Ensure that data, information, knowledge and wisdom form the basis of 21st century nursing practice Facilitate the collection and analysis of interprofessional healthcare workforce data Policy Enable nursing informatics leaders to be knowledgeable and engaged in current public policy initiatives Government agencies must recognize that regulations and reimbursement policies that remain exclusively physician-focused will not achieve the goals of healthcare transformation in the U.S.

The Impact of our Position Statement Leadership Education Practice Policy

Category IOM/RWJ Recommendation HIMSS Recommendations for Nursing Informatics HIMSS Impact on Recommendation Leadership 1. Prepare and enable nurses to lead change to advance health. 2. Expand opportunities for nurses to lead and diffuse collaborative improvement efforts. Partner with nurse executives to lead technology changes that advance health and the delivery of healthcare. Support the development of informatics departments. Foster the evolution of the Chief Nursing Informatics Officer/Nursing Informatics Executive role. Launch of Nursing Informatics Executive Workgroup with 170 participants Creation of NI Executive Toolbox with 25 resources Growth in # of Chief Nursing Informatics Officer/Nursing Informatics Executive members of HIMSS; to date there are approximately 200 NI Executive HIMSS members.

Category IOM/RWJ Recommendation HIMSS Recommendations for Nursing Informatics HIMSS Impact on Recommendation Education 3. Increase the proportion of nurses with a baccalaureate degree to 80 percent by 2020. 4. Double the number of nurses with a doctorate by 2020. 5. Ensure that nurses engage in lifelong learning. Transform nursing education to include informatics competencies and demonstrable behaviors at all levels of academic preparation. Promote the continuing education of all levels of nursing, particularly in the areas of EHRs and health IT. HIMSS is a proud supporter of the collaborative work accomplished by TIGER, including the TIGER Informatics Competencies Report; in September of 2014 TIGER joined the HIMSS family. Over 60 universities have informatics programs as identified in the HIMSS US Informatics Curriculum Listing.

Category IOM/RWJ Recommendation HIMSS Recommendations for Nursing Informatics HIMSS Impact on Recommendation Practice 6. Remove scope of practice barriers. 7. Implement nurse residency programs. 8. Build an infrastructure for the collection and analysis of interprofessional healthcare workforce data. Ensure that data, information, knowledge and wisdom form the basis of 21st century nursing practice by incorporating informatics competencies into practice standards in all healthcare settings. Facilitate the collection and analysis of interprofessional healthcare workforce data by ensuring data can be collected from existing heath IT systems. Published the HIMSS Transforming Nursing Practice through Technology & Informatics Position Statement resources with 30,000 downloads and 10,000 booklets printed. Conducted the 2014 NI Workforce Survey with 1,047 respondents to gain an understanding of the roles and responsibilities of the informatics nurse

What s Next Update HIMSS Position Statement and supporting resources to reflect: New areas of nursing practice Additional focus on health e.g. patient engagement, mobile, population health Nursing Informatics: Scope and Standards of Practice, 2nd Edition published 2015 Expected publication Summer 2015

Online Journal of Nursing Informatics (OJNI) Launched in 1996 with readership spanning over 49 countries Complimentary, international, peer reviewed journal published three times a year that supports all function areas of nursing informatics View the latest issue www.himss.org/ojni Explore the submission guidelines and submit a manuscript. Student submissions welcome!

TIGER (Technology Informatics Guiding Education Reform) Focused on education reform and maximizing the integration of technology and informatics into seamless practice, education and research resource development Explore the reimagined TIGER Virtual Learning Environment (VLE) Join the TIGER Community, tiger@himss.org www.thetigerinitiative.org

Resources and References Alliance for Nursing Informatics http://www.allianceni.org American Nurses Association http://www.nursingworld.org American Nurses Credentialing Center http://www.nursecredentialing.org/ CPHIMS http://himss.org/asp/certificationhome.asp HIMSS Nursing Informatics www.himss.org/ni

HIMSS Nursing Informatics Community Contact Information Christel Anderson, MA Director, Clinical Informatics, HIMSS canderson@himss.org Twitter: @Christel_Anders Maria Thornblad, MPA Coordinator, Clinical Informatics, HIMSS mthornblad@himss.org Twitter: @Maria_Thornblad