San Jose City College Annual Program Review Report Program: Medical Assisting Annual Program Review Academic Year: 2011-2012 (updated: 3/25/12) Evaluation Year (Circle One): One Two Three Four Instructions: Use this reporting form for any of the following: To report the major changes that have occurred in your program over the past year -- Describe the changes and attach the evidence to support the occurrence of the changes. To report the SLO assessment activities to the Program Review Committee -- Summarize the results of the assessments of the SLO activities and submit this form with the SLO assessment reporting forms. Program description SLOs and/or SLO Assessment process The Medical Assisting: Clinical prepares the student for employment as a clinical (back office) medical assistant in a physician s office, clinic, or hospital setting. The student performs a variety of clinical medical assisting procedures including physical examination, medication administration, electrocardiography, minor surgery assist, medical asepsis, phlebotomy, and laboratory specimen handling, processing, and analysis. An externship in the clinical area of a physician s office, clinic, or hospital will provide the student with the necessary experience to enter the workforce. All Medical Assisting courses previously offered have had at least one SLO assessed as of the end of the Fall 2011 semester. Additional course SLO assessment and reassessment of previously assessed SLO s are planned for Spring 2012. Medical Assisting is on target for assessing one cycle by Fall 2012. The following Program Student Learning Outcomes was assessed Spring 2012: Program SLO #4: Adhere to, and support, OSHA and other regulatory agency safety guidelines overseeing the practice of medicine and implement such safety protocols. This was the initial assessment of PSLO #4. PSLO #4 is linked to the following ISLO s: ISLO #2. Critical and Analytical Thinking Students will analyze problems using evidence and sound reasoning to make decisions.
ISLO #5. Technology Students will utilize technology effectively for informational, academic, personal, and professional needs. There are 91 course SLOs and 8 program SLOs to assess in Medical Assisting: Administrative and Clinical. Curriculum Information MEDICAL ASSISTING: CLINICAL (PENDING STATE APPROVAL) BUS 007A Business Language Skills, OR BUS 008 Business English and Writing HSCI 008 Medical Terminology MA 005 Medical Office Emergencies MA 006 Introduction to Medical Assisting MA 020 Physical Examination Procedures MA 021 Medical Office Laboratory Procedures MA 022 Medical Asepsis and Surgical Procedures MA 023 Medication Administr for Medical Assistants MA 024 Medical Assisting Clinical Experience MA 004 Hum Body Struct & Funct, OR BIOL 020 Human Biology, OR BIOL 071 Human Anatomy Total Units 31-32 Staffing information There is one full-time Medical Assisting faculty currently loaded for Spring 2012 at 120%. In Fall 2011, there was one adjunct faculty dedicated to Medical Assisting. For Spring 2012, there are four adjunct faculty teaching only MA. Additional full-time Medical Assisting faculty will be needed in eventual shortterm in lieu of the following: The student headcount has doubled in the Medical Assisting program since Fall 2010. Starting Spring 2012, clinical medical assisting courses are being offered as part of the (proposed) Medical Assisting: Clinical program. This program will prove to be very popular and will likely double the student headcount within 2-3 semesters. Clinical classes have a maximum count of 30 students per class. When supervising medical assisting students who are practicing potentially
Technology information dangerous skills such as injections and phlebotomy, one instructor in the lab is not enough to ensure safety. There must be an additional instructor who can be present at flexible dates and times to accommodate for the need of additional supervision in the clinic to prevent student injury. This would provide a 1:15 ratio of faculty to students rather than a 1:30 ratio. The Centers for Disease Control and Prevention and the Occupational Safety and Health Administration each have requirements of clinical environments in having a supervising employee readily available to prevent illness/injury and manage on-site injuries and potential infectious disease exposures. Both the MA: Administrative and MA: Clinical programs will be seeking an essential accreditation in the upcoming 2012-2014 academic year (Commission on Accreditation of Allied Health Education Programs). There are two externship courses as part of the MA programs that require instructors to have on- and off-campus availability Mon-Sat, 8am 7pm, for evaluation and externship site communication purposes. The clinical medical assisting laboratory needs many new items of small to large value in order to replace broken and outdated equipment. Single-use supplies such as dressings, bandages, scalpel blades, syringes, phlebotomy tubes, urinalysis dipsticks, thermometer covers, and diabetic blood testing strips and lancets require periodic restocking as well. Medical supplies, in addition to anatomical models for the new anatomy lab, have nearly exhausted the VTEA funds for the current academic year. Medical Assisting, housed in the Technology Building, must maintain a clinical lab that offers the technology representative of what the students will be using in the clinical medical setting. The requested items, including 3 microscopes, 3 audiometers, 2 doppler ultrasounds, and 2 vitals monitors, and are basic to any medical environment. The equipment and supplies listed in the following table also serve to support ISLO #5. ISLO #5. Technology Students will utilize technology effectively for informational, academic, personal, and professional needs.
Budget information Other: For the 2011-2012 academic year, about $10,000 was made available from the Vocational and Technical Education Act (VTEA) fund for supplies and equipment purchases, but this amount has been nearly exhausted due to the extreme needs of the program, which is new and contains classes that require many large-ticket items. N/A Medical Assisting Equipment Request Priority 1 Item Name Vendor Item Number(s) Item Cost No. Pre-Tax Tax Total Cost Used Beltone 119 Screening Audiometers Electro Acoustic Co. Inc. 1192, 695, 12B3514 300 3 900 87.75 1062.75 M2 Labscope Microscope Pocket Nurse 09-65-9205 406.25 3 1218.75 100.55 1319.30 Welch Allyn Spot Vital Signs Pocket Nurse 01-24-4202 1747.5 2 3495 288.34 3783.34 Welch Allyn Atlas Monitor Stand Pocket Nurse 01-24-6002 391.25 2 782.5 64.56 847.06 Otoscope and Ophthalmoscope Standard Set Moore Medical 93375 262 2 524 43.23 567.23 Pocket Nurse Pro Doppler Pocket Nurse 01-40-7000 618.75 2 1237.5 102.09 1339.59 Pocket Nurse Premium Doppler Carry Case Pocket Nurse 01-40-7016 43.75 2 87.5 7.22 94.72 Demo-Dose Oral Medication Set # 1 Pocket Nurse 06-93-0012 189.09 1 189.09 15.60 204.69 Detecto Portable Standard Physician Scale Pocket Nurse 04-33-338 337.5 1 337.5 27.84 365.34 Tanita Infant Scale Pocket Nurse 04-33-1584 341.25 1 341.25 28.15 369.40 With Tax: 9953.42 Shipping: 697 Total: $10,650.42
San Jose City College Program Review Data - Bus & Srv Car Division: Medical Assisting Dept Summary of Key Dimensions Fall Term 2009 2010 2011 Census Seatcount 84 69 152 Resident FTES 11 9 21 Resident WSCH 353 288 679 FTEF 0.4 0.7 1.5 Productivity 942 437 455 Nonresident FTES 0 0 0 Number of Sections 3 3 6 Capacity % @ CW 93% 77% 84% Number of Courses 20093 20103 20115 Day Capacity % 93% 83% 81% Evening Capacity % 2009 2010 67% 2011 Full-time Faculty 0% 0% 50% Overload Faculty 0% 0% 0% Part-time Faculty 100% 2009 100% 2010 2011 50% Retention Rate 85% 86% 77% Success Deg or Cert Rate 53% 60% 61% Note: cross-listed sections counted only once. Awards are for the academic year ending in the column heading year. Student Demographics Fall Term 2009 2010 2011 Census Headcount 58 49 91 Gender 2009 2010 2011 Female 88% 82% 86% Male 12% 18% 14% Ethnicity 2009 2010 2011 African Am 7% 10% 8% Asian (All Other) 3% 8% 1% Asian/Cambodian 0% 0% 1% Asian/Chinese 0% 2% 3% Asian/Indian 0% 4% 1% Asian/Vietnamese 9% 0% 7% Filipino 2% 2% 4% Latina/o 57% 45% 34% Pac Islander 2% 0% 0% White 5% 4% 7% Other/Unkwn 16% 24% 34% Program Review Data - 02/04/12 Page 1 of 3 Research & Institutional Effectiveness
San Jose City College Program Review Data - Bus & Srv Car Division: Medical Assisting Dept Student Demographics (con'd) College Full/Part Status 2009 2010 2011 Full-time 22% 35% 30% Part-time 78% 65% 70% Age Group 2009 2010 2011 < 18 2% 0% 1% 18-19 16% 12% 8% 20-22 28% 22% 27% 23-24 3% 12% 16% 25-29 14% 16% 21% 30-39 12% 14% 20% 40-49 16% 10% 1% 50 & > 10% 12% 5% Application Goals 2009 2010 2011 Transfer 29% 45% 44% AA/AS Degree 14% 6% 11% Certificate 7% 2% 2% Complete HS Credit 5% 2% 2% Discover Career 2% 2% 0% Ed Enrichment 5% 2% 2% Improve Basic Skills 10% 10% 7% Improve Job Skills 10% 8% 4% Undecided/Other 17% 22% 27% College Units 2009 2010 2011 0.5 to 5.9 19% 16% 14% 6.0 to 8.9 34% 24% 33% 9.0 to 11.9 24% 24% 23% 12.0 to 14.9 14% 24% 20% 15.0 to 17.9 9% 10% 10% Grades in Dept 2009 2010 2011 A 18% 22% 18% B 22% 12% 22% C 14% 26% 22% D 5% 3% 4% F 18% 17% 11% NC 8% 6% 1% W 15% 14% 23% Program Review Data - 02/04/12 Page 2 of 3 Research & Institutional Effectiveness
San Jose City College Program Review Data - Bus & Srv Car Division: Medical Assisting Dept Fall 2011 Grade Distributions within the Department by Gender and Ethnicity Gender A B C or CR D F or NC W Total Female 18% 24% 19% 4% 13% 23% 100% Male 18% 6% 41% 0% 12% 24% 100% Total 18% 22% 22% 4% 12% 23% 100% Ethnicity A B C or CR D F or NC W Total African Am 8% 25% 42% 0% 8% 17% 100% Asian (All Other) 0% 0% 100% 0% 0% 0% 100% Asian/Cambodian 0% 0% 0% 0% 0% 100% 100% Asian/Chinese 33% 0% 67% 0% 0% 0% 100% Asian/Indian 0% 0% 0% 100% 0% 0% 100% Asian/Vietnamese 0% 0% 0% 0% 29% 71% 100% Filipino 17% 67% 17% 0% 0% 0% 100% Latina/o 2% 19% 23% 6% 21% 29% 100% White 45% 18% 9% 0% 0% 27% 100% Other/Unkwn 32% 26% 19% 2% 9% 13% 100% Total 18% 22% 22% 4% 12% 23% 100% Program Review Data - 02/04/12 Page 3 of 3 Research & Institutional Effectiveness