Title of Module MKT4 / IBM 4 International Marketing Research



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Description of Module Code VI.1.4. Title of Module MKT4 / IBM 4 International Marketing Research Significance of Module for the Goals of the Study Course Qualification Goals (vgl. Leitfaden Punkt 3) This module is designed as introductory course in marketing research. The students will learn about marketing research from a supplier s and buyer s point of view. In their later career, they may not be the generator of market research - but they will most certainly be a user of market research results. This course will provide the students with the requisite knowledge and skills to either conduct their own market research (primary research) or to competently evaluate the research results of others (secondary research) Through this course the students will be exposed to the powers and limitations of empirical research methods. The course provides an introductory knowledge of marketing research including problem definition, research design, sampling, data collection, data analysis with statistic software, write up, and presentation. To fully benefit from a marketing research course, the students have the opportunity to apply concepts, techniques, and skills covered in the classroom to a real world setting. Furthermore the focus of this class is the international approach. Therefore, the students will either work in teams on a real life international case delivered by a company or on an international project which we will carry out with students from our partner universities. The steps undertaken in this vein encompass the development of research objectives, use of secondary data, development of qualitative and/or quantitative research, collection of data (preferably online surveys), data analysis with SPSS, R or Excel, and conclusions. Teaching Methods (vgl. Leitfaden Punkt 5) Lecture with in class assignments, field trip to company, project for a client, teamwork, presentations on homework assignments depending on the nature of the respective project Requirements for Participation Knowledge, skills, competencies Preparation for the module Practicability of Module Relationship to other modules within this study course Relevance to other study courses Basics in Marketing, interest in market research (no special skills in advanced statistics), basic knowledge of MS Word, MS power point, MS Excel, presentation skills in English language, willingness to work in cross-cultural teams Lecture slides on neo, reading list on neo, online videos Marketing Concentration in Economics Contribution of the Module to Sustainable Development Ethics in Marketing Research, respect for people from different cultures (through teamwork Module description MKT4 valid from winter semester 2015/16 Page - 1 -

with students from partner universities), in WiSe 15/16 the topic will be green packaging Exam Requirements (necessary for the awarding of points) Type and Duration (min) Weighting % K (60) StA 60% K (60 minutes written exam): 40% StA (presentation, homework assignment, documentation of analyses) Module description MKT4 valid from winter semester 2015/16 Page - 2 -

Organization Responsible for Module Prof. Dr. Iris Ramme Type of Module Wahlfach Recurrence jährlich Duration 1 Semester Admission Criteria none ECTS Points 8 Workload Anzahl ECTS-Punkte x 25 Stunden = 200 hours, mit der folgenden Aufteilung Attendance/Contact Hours 70 h / 35% Structure Preparation/Homework/Self-Study 55 h / 28% Weekly Attendance 6 Time for Exercises/Group Work 75 h / 38% Module Element VI.1.4.1 VI.1.4.2 Basics of Marketing Research Project International Marketing Research Module description MKT4 valid from winter semester 2015/16 Page - 3 -

Description of the Module Element Code VI.1.4.1 Title of Module Element Basics of Marketing Research Structure Qualification Goals (vgl. Leitfaden Punkt 3) Welche auf die konkreten Inhalte bezogenen Kenntnisse, Fertigkeiten, Kompetenzen sollen erworben werden? Bitte färben sie den jeweiligen Kasten ein. Know-how Knowledge Skills Competencies Subject System Self Social Subject: Marketing Research Process, Secondary and Primary Data, Qualitative Data Collection, Data Collection with Observation and Analysis, Data Collection with Surveys and Panels, Measurement and Scaling, Questionnaire Design, Experimentation and Test Marketing, Fundamentals of Sampling, Preparation of Data for Analysis, Communicating the Research Findings: students learn the concepts, know the differences and learn when to apply which method. During in class assignments they have to argue why a specific approach is feasible or not System: Marketing Research (=MR) in the context of Procurement (buying research), IT (e.g. in data analysis), Marketing (provider of data for marketing decisions), HR (selecting and motivating MR personnel), Business Law (e.g. privacy issues): students learn the relationship of several business areas and the implication for MR and learn how to deal with it in unknown situations Self: MR as a social process of research subjects and researcher by designing questionnaires or observation sheets. They learn how long it takes and how difficult it is Social: in group work during class the students simulate experiments or carry out interviews in order to apply their theoretical knowledge Teaching Forms (vgl. Leitfaden Punkt 5) Lecture with in class assignments Teaching Methods (vgl. Leitfaden Punkt 6) Presentation of facts, discussion of advantages and disadvantages of methods, in class assignments to enhance students involvement Literature/Learning Materials Alan Shao, Kevin Zhou: Marketing Research: An Aid to Decision Making. Atomic Dog, 3rd ed., 2006. Carl Gates, Roger McDaniel: Marketing Research Essentials, John Wiley & Sons Inc., 8th ed., 2012 Iris Ramme: Marketing. Schäffer-Poeschel, 3. ed. 2009 Specifics Guest lectures of professors from partner universities and/or of company representatives. Organization Module description MKT4 valid from winter semester 2015/16 Page - 4 -

ECTS Points 4 Hours/Week 4 Gruppeneinteilung No Workload ECTS-Punkte x 25 Stunden = 100 h, mit der folgenden Aufteilung: Attendance/Contact Hours 45 h / 45% Preparation/Homework/Self-Study 55 h / 55% Recommended Semester 6 or 7 Language English Exercises/Group Work 0 h / 0% Module description MKT4 valid from winter semester 2015/16 Page - 5 -

Description of the Module Element Code VI.1.4.2 Title of Module Element Project International Marketing Research Structure Qualification Goals (vgl. Leitfaden Punkt 3) Welche auf die konkreten Inhalte bezogenen Kenntnisse, Fertigkeiten, Kompetenzen sollen erworben werden? Bitte färben sie den jeweiligen Kasten ein. Know-how Knowledge Skills Competencies Subject System Self Social Subject: Marketing Research Process, Secondary and Primary Data, Qualitative Data Collection, Data Collection with Observation and Analysis, Data Collection with Surveys and Panels, Measurement and Scaling, Questionnaire Design, Experimentation and Test Marketing, Fundamentals of Sampling, Preparation of Data for Analysis, Communicating the Research Findings: students learn the concepts, know the differences and learn when to apply which method. During in class assignments they have to argue why a specific approach is feasible or not System: Marketing Research (=MR) in the context of Procurement (buying research), IT (e.g. in data analysis), Marketing (provider of data for marketing decisions), HR (selecting and motivating MR personnel), Business Law (e.g. privacy issues): students learn the relationship of several business areas and the implication for MR and learn how to deal with it in unknown situations Self: MR as a social process of research subjects and researcher by designing questionnaires or observation sheets. They learn how long it takes and how difficult it is Social: in group work during class the students simulate experiments or carry out interviews in order to apply their theoretical knowledge Teaching Forms (vgl. Leitfaden Punkt 5) Focus of the lecture is working on a real life case for a client. The client is the ISR and we will analyze data on consumers attitudes, behavior and intended behavior regarding green packaging. The students will analyze data with SPSS from several countries and will give recommendations to various stakeholders like corporations, NGOs, or the governments of the respective countries. Teaching Methods (vgl. Leitfaden Punkt 6) Some few presentation of facts, project work in teams, often in culturally mixed teams under a lot of time pressure (real life scenario). Literature/Learning Materials Craig, Samuel C; Douglas, Susan P.: International Marketing Research, 3rd ed. 2009 Gillespie, K.; Jeannet, J.-P.; Hennessey, H. D.: Global Marketing, rev. ed. 2010 Kumar, V.: International Marketing Research, 2000 Sarstedt, Marko; Erik Mooi, Erik: A Concise Guide to Market Research: The Process, Data, and Methods Using IBM SPSS Statistics, 2nd ed. 2014 Specifics Cooperation with partner universities from abroad. Module description MKT4 valid from winter semester 2015/16 Page - 6 -

Organization ECTS Points 4 Hours/Week 2 Gruppeneinteilung No Workload ECTS-Punkte x 25 Stunden = 100 h, mit der folgenden Aufteilung: Attendance/Contact Hours 25 h / 25% Preparation/Homework/Self-Study 0 h / 0% Recommended Semester 6 or 7 Language English Exercises/Group Work 75 h / 75% Module description MKT4 valid from winter semester 2015/16 Page - 7 -