An Analysis on the Evolution of Management Information Systems (MIS) and their New Approaches



Similar documents
Using Primavera Software in Resource Allocation and Project Evaluation of Construction Projects

Presentation of a Framework for Implementing Knowledge Management in Supply Chain

The Impact of Information Technology Application on Personal Empowerment of Social Security Organization in Guilan Province

Marketing Information System in Organizational Processes

Estimate Role of Accounting Information Systems in Presentation Managers Required Information

RELATIONSHIP BETWEEN MANAGEMENT INFORMATION SYSTEMS (MIS) AND LEAN MANAGEMENT

The Role of Information Technology (IT) in Iran's Insurance Industry

The Role of Management Information Systems (MIS) in Decision-Making and Problems of its Implementation

How To Study The Relationship Between The Three Dimensions Of Management Information System And Organizational Structure

J. Appl. Environ. Biol. Sci., 5(5) , , TextRoad Publication

Abstract. Shahram Gilaninia 1, Mohammad Taleghani 2, Mohsen Eshghi Mohammadi 3* 2. Statement of Problem

Kuwait Chapter of Arabian Journal of Business and Management Review Vol. 1, No.5; January 2012

The Role Of Management Accounting In Budget Control

Review of MIS Management Information Systems

Comparing Teachers' Citizenship Behavior in Public and Non-Profit Schools in Dorud County

Theoretical Models of Customer Relationship Management in Organizations

CONSIDERING CRITICAL FACTORS OF SUCCESS AT IMPLEMENTING CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM AND RANKING THEM

INTERPRETATION OF SERVICE- ORIENTED ARCHITECTURE (SOA) WITH ORGANIZATIONAL STRATEGIC PLANNING

Strategic Planning of Information Technology and Its Application in Organization

Empowerment and Organizational Change

ijcrb.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS JULY 2014 VOL 6, NO 3

EVALUATING IMPACT OF MANAGEMENT ACCOUNTING PERFORMANCE ON ERP SYSTEM S EFFECTIVENESS: A CASE STUDY OF INSURANCE COMPANY OF ATIYEHSAZAN HAFEZ IRAN

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS NOVEMBER 2013 VOL 5, NO 7 Abstract

Effects of Teaching through Online Teacher versus Real Teacher on Student Learning in the Classroom

IMPACT OF EFFECTIVE ORGANIZATIONAL CHARACTERISTICS ON ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN MELLI BANK BRANCHES IN KHUZESTAN PROVINCE-IRAN

HR Maintenance: A Vital Factor to Promote Job Commitment

Social Informatics Today and Tomorrow: Status, Problems and Prospects of Development of Complex Lines in the Field of Science and Education

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS

IMPACT OF LEAN MANUFACTURING TECHNIQUES FROM THE PERSPECTIVE OF MANAGEMENT ACCOUNTING ON INVENTORY TURNOVER

THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURES, HUMAN RESOURCES MANAGEMENT (HRM) IN CONSTRUCTION BUSINESS

Vol. 4, No. 3 Mar 2013 ISSN Journal of Emerging Trends in Computing and Information Sciences CIS Journal. All rights reserved.

The Relationship between Service Quality and Perceived Value with Customer Loyalty and Aerobic Fitness Clubs in Tabriz

BRAND REPUTATION AND COSTUMER TRUST

CONCEPTUAL FRAMEWORK OF CRM PROCESS IN BANKING SYSTEM

Impact of ECRM on the Create Competitive Advantage in Hotels of Sarein

The Impact of Privatization in Insurance Industry on Insurance Efficiency in Iran

DIFFERENCE BETWEEN INTERNAL AND EXTERNAL SUPPLY CHAIN RISKS ON ITS PERFORMANCE


Relationship between organizational learning and organizational performance among employees in physical education organizations

Position IT in Project Management (Case study: municipalities of Namin)

The situation of psychology publications in Lithuania

The Relationship between Performance Management and Job Motivation of the Staff Working in Petrochemical Company

Bahar Business School The founder of MBA, Post MBA, DBA professional courses in Iran

E-Commerce: a Theoretical Approachan Overview of the Research Conducted in Iran

RELATIONSHIP BETWEEN BUSINESS INTELLIGENCE AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: FOOD INDUSTRY COMPANIES IN RASHT INDUSTRIAL CITY)

THE ROLE OF KNOWLEDGE MANAGEMENT CUSTOMER- ORIENTED APPROACH ON ENHANCING SERVICE QUALITY; CASE STUDY: THREE LARGE PRIVATE HOSPITALS IN SHIRAZ

Graduate School. Online skills training (Research Skills Master Programme) Research Methods. Research methods in the social sciences

Prioritizing Human Barriers in Developing Management Information System (MIS) Application in Decision Making Process in Youth and Sport Organizations

Information Technology An Academic Discipline

Information technology and management

Science and Technology Parks, Tools for a Leap into Future

The Knowledge Management Systems Concept

ENVIRONMENTAL ENGINEERING EDUCATION IN IRAN: NEEDS, PROBLEMS AND SOLUTIONS

Introduction To Supply Chain Management

AVIATION MANAGEMENT MASTER AND DOCTORATE PROGRAMMES IN ANADOLU UNIVERSITY: ACADEMIC STAFF NECESSITIES OF AVIATION FACULTIES IN TURKEY

1.1 The subject displays a good level of craftsmanship and a significant focus on technical expertise.

CHALLENGES AND SOLUTIONS IN SKILLS AND EMPLOYMENT TRAINING DEVELOPMENT

The Relationship between Social Capital and Organizational Knowledge Management, Human Resource Administration (Case Study in Urmia Justice)

Policy Affairs and Policy Implementation Issues; How Policy Implementation Can Be Effective?

DECEMBER 2012 VOL 4, NO 8

DEVELOPMENT OF FUZZY LOGIC MODEL FOR LEADERSHIP COMPETENCIES ASSESSMENT CASE STUDY: KHOUZESTAN STEEL COMPANY

The Impact of Electronic Customer Relationship Management on Improving Marketing Performance of Private Banks

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AND ITS IMPACT ON PERFORMANCE IMPROVEMENT OF COMPANIES IN IRAN TELECOMMUNICATIONS

Offering a Conceptual Model for the Effectiveness of Customer's Knowledge Management in an Organization

Mahsa Navidbakhsh Department of Business Management, Neyshabur Branch, Islamic Azad University, Neyshabur, Iran

AACSB Standards. from the Eligibility Procedures and Accreditation Standards for Business Accreditation Handbook, revised January 31, 2010

Organizational Culture and its Impact in Organizations

On the Setting of the Standards and Practice Standards for. Management Assessment and Audit concerning Internal

Examining the Relationship between Emotional Intelligence and Brokerage Firms Performance in Tehran Stock Exchange

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS AUGUST 2012 VOL 4, NO 4

THE ROLE OF QUALITY INSURANCE SERVICES ON AMOUNT OF INSURED WILLINGNESS BASED ON THE SERVQUAL MODEL

Information Systems in the Enterprise

ASSESSMENT OF CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM OF RED CRESCENT IN TEXTILE COMPANY USING AHP APPROACH

The Role of Financial Analysis Ratio in Evaluating Performance. (Case Study: National Chlorine industry)

Ranking Barriers to Implementing Marketing Plans in the Food Industry

Investigating the Relationship between Organizational Environment and Productivity of Organizational Managers

Application of the ISO Standard in Knowledge Management and Employee Training

Software Engineering from an Engineering Perspective: SWEBOK as a Study Object

Proceedings of the 41st International Conference on Computers & Industrial Engineering

J. Appl. Environ. Biol. Sci., 4(3) , , TextRoad Publication

Kansas Board of Regents Precollege Curriculum Courses Approved for University Admissions

Studying the impact of Business Intelligence in Organizations

The Relationship between Bureaucratic Leadership Style (Task-Oriented) and Customer Relationship Management (CRM)

FEASIBILITY STUDY ON KNOWLEDGE MANAGEMENT PROCESSES IN EDUCATION ORGANIZATION

Information Technology Research in Developing Nations: Major Research Methods and Publication Outlets

How To Find Out If A Manager Is Happy At Work

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS

The Study of Factors Affecting Working Capital of Pharmaceutical Companies Accepted in Tehran Stock Exchange

Proceedings of the 41st International Conference on Computers & Industrial Engineering

Dr. Javad Mehrabi Department of Public Management, Qazvin Branch, Islamic Azad University, Qazvin, Iran

THE IMPACT OF ACCOUNTING INFORMATION SYSTEMS ON FINANCIAL PERFORMANCE A CASE STUDY OF TCS INDIA

THE IMPORTANCE OF KNOWLEDGE MANAGEMENT IN ORGANIZATIONS WITH EMPHASIS ON THE BALANCED SCORECARD LEARNING AND GROWTH PERSPECTIVE

Assumptions of Instructional Systems Design

A suitable Model for Formulating Technology Strategy (Case study: A Car Parts Manufacturer in Iran Khodro Company)

Transcription:

An Analysis on the Evolution of Management Information Systems (MIS) and their New Approaches Mohammad Reza Falah Kheir andish 1, Hosein Khodashenas 2, Kamal Farkhondeh 3, Farhad Ebrahimi 4, Ali Besharatifard 5 1,2,3,4,5-M.A. Student of Business Management, Science and Research Branch, Islamic Azad University, Rasht, Iran Abstract The knowledge of MIS which is a branch of information sciences or, in better words, of systems science have a background of less than 50 years. The concept of MIS, formed in 1965 in the U.S, extended rapidly in most academies and especially management departments in the whole world. It is said that almost two third of this scientific field grew until 1990 and since then it didn t have any significant advance. Most researchers and scientists of information sciences have performed important studies on MIS evolution and transformation with each investigating the issue from different viewpoints and proposing various analyses. The present paper aims to propose suggestion and solutions in some cases while making use of theories and findings of well-known scientists. Keywords: Evolution, Management Information Systems, Classical Paradigm New Scientific Paradigm. Introduction: MIS: Emergence of a New Scientific Paradigm Emergence and expansion of MIS can be considered as the result of effects and consequences of computer invention in industrial developed countries. The concept of MIS was first used in 1965 in management department of Minnesota University. It was, then, soon adopted by many management academic centers as a modern scientific attitude. Unfortunately, MIS did not progress as expected while communication and information technology has changed and transformed a lot during a period of less than 20 years. The main objective of this paper is to investigate and criticize important factors effective on MIS transformation and evolution (Panahi,2000). Conceptual Ambiguities of the Classical Paradigm MIS was basically predicted and designed for organizational and managerial applications. Hence it was called Management Information System which is composed of three concepts: management, information and system. Since the beginning the main objective of MIS was to present cognitions and solutions to, and conduct required scientific principles and techniques for management students, managers and decision-makers of the society in order to design, apply and manage automatic information systems in organizations and management section. But many specialists and experts are still debating on the title (Kentsi,2012). Therefore no comprehensive definition of MIS is available. Here we mention some definitions proposed so far: MIS deals with planning for management development and using information technology tools to help individuals implement all functions and performances concerning information processing and management (GilaniNia, 2012). MIS is a system which receives data from different units and produces information and provides managers in all levels with relative, just-in-time, precise and uniform information for decision-making (Safarzade & Mansoori, 2009). MIS is a manual or computer system which improves every organization s just-in-time use, management and processing of data and information (Feizi, 2005). MIS involves official methods of providing precise and just-in-time information to facilitate managers decisionmaking processes while planning, controlling and making effective and optimal decisions in the organization (Momeni, 1993). As can be seen, all definitions (except the last two ones) define MIS as a system not a knowledge or a separate scientific specialty and this is while MIs is firstly considered as a modern scientific paradigm the goal of which is to develop and apply new methods in analyzing, designing and applying automatic information systems in all fields requiring information production and exchange (Berch,1992). In general, MIS can be considered in three concepts based on various definitions and studies mentioned so far: 1. MIS (Management Information Systems): It is an independent scientific field which, like other sciences, provides required knowledge and cognition on planning and developing applied information systems. It must be noticed that MIS is not only useful in management, but also in all fields requiring information. 2. MIS (Managerial Information Systems): As a system the main objective of MIS is to provide the organization with its required information. Information produced in this way can be used by managers directly as a supporting decision. 3. MIS (Management of information systems): A set of management tools and methods used to maintain, guide and control automatic information systems in organizations and management section. COPY RIGHT 2013 Institute of Interdisciplinary Business Research 491

Having a review on all definitions17 it can be concluded that most ambiguities result from ambiguous and relatively complex title of this concept (Irannejad,1994). New names are becoming common in Europe, Africa and some Middle Eastern countries and no global consensus is achieved on the concept of MIS as a result of various viewpoints. Of course most experimental research has demonstrated the fact that selecting a new title as information systems instead of MIS (as the knowledge of information systems) can remove most of the concept s ambiguities. The proposed title is advantageous in some ways: it is simple and general, it doesn t specify a certain application field, and can be considered (with no ambiguity) as the knowledge of information systems). But the second problem or ambiguity in MIS (as a kind of applied information system in management) it that it is not seemingly necessary to use such a title for all information systems. Information systems are not only used in management and decision-making, but also in all human and machine activities. Therefore, an appropriate name or title can be selected for every information system which fits its certain content and application(tardieu,2001). MIS Is Independent of Computer MIS is not equivalent to computer science and a computer system is not necessarily equal to an information system. In fact, MIS is much wider than computer and computer systems. Computer is only a component of MIS and information systems. Of course, it is noteworthy that one of the most important characteristics of MIS-type information systems is that they are computer-based. Cybernetics Model of Classical MIS Cybernetics is an old concept which meant coxswain in ancient Greece. Most part of theoretic and practical principles of this science is already defined and presented by different scientists. Feedback circles form the basis of cybernetics(le Moig,1986). This means that if systems are related to their environment by sensory organs so that they can exchange messages, information and even energy, system s actions and behaviors affect the environment, the environment reacts and the system receives this reaction. Thermostat is one of the primitive examples of such systems. Cybernetic mechanism was first used in animals and live creatures and then widely applied in machinery after sampling. Since 1965 the cybernetic model was used in all MIS applications as a reference paradigm in order to provide a part of information, control, adjustment and communications. The application of cybernetic model became so wide during 20 years (1965 1985) that some researchers and scholars such as Lomoan criticized it and considered it as equal to feedback: ganization Determinant system Figure 1: siberentiki model act Environment or Future position MIS = Feedback Although a certain part of organization s information is provided through feedback and data collection, but the cybernetic model has two main weaknesses: 1.This is a machinery model and acts in a systematic manner whereas an organization is a combination of discipline and chaos and does not always follow certain rules. 2.The cybernetic model is restricted and focuses on certain cross-sections (Rezaeian,2001). Lomoan and Simon severely criticized the cybernetic model and proposed the systematic model. This model is based upon information analysis and production. It is possible to produce information and solve structures problems through the systematic model. Here, we suggest a new model of MIS based on mentioned scientists viewpoints which produces information besides using feedback data (Stoner,1996). 17 - The concept of computer also have three definitions: computer as the computer science, computer as a computer system and computer as computer equipments COPY RIGHT 2013 Institute of Interdisciplinary Business Research 492

Analysis and product information Storage system Archive ganization Determinant system Environment or future position Feed forward Feedback Figure 2 : system model & general mis From Knowledge-Based Information Systems to Learning-Based Information Systems Undoubtedly, ESs are very useful in proposing solutions and specific comments and also in decision-making. But, it must be noticed that managers are not solely making decisions but they change during the time. Therefore, TPS exchange process systems (which are a part of DSSs) were intellectually invented to help in organizational planning and management (Long,1989). TPSs are automatic and intellectual information systems through which all information variables of a system (a business center, for instance) interact, encounter and exchange with one another and are analyzed and processed. The result of all these events is a series of valuable information based on which most tasks of an organization are being planned (Poolit,2001). Figure 3: A classical TPS model )Variables such as data Balance supply and demand orders) )Programs developed by environmental variables( Application fields of TPS include: instructional planning, job finding centers, business (especially international trade), civil and national transportation, banks, energy-related organizations, power and water, land use planning, etc. Lack of advance in MIS (despite all efforts made in this area) has many various reasons some of the most important of which are listed below: 4. MIS mostly requires a methodological foundation but is it is still deficient in this. 5. MIS is a multi-specialty knowledge requires various aspects such as management and organization principles, systems bases, modeling and computer in all of its applied fields. Ignoring any of these aspects results in deficiencies and even MIS failures (Mac Liod, 1998). At the present time, similar to what Ask off suggested decades ago, what annoys managers the most is not solely lack of information but undesirable data on which they spend most of their time to separate proper information from improper ones. Fortunately, despite all available deficiencies and insufficiencies, some research centers of developed industrial countries have recently anticipated advanced and innovative plans for the future of MIS. Realization of each of these plans open ups a clear and wide insight into this knowledge. As an instance we can mention the project of completing KBIS and LBIS systems (Beheshtian,1994). COPY RIGHT 2013 Institute of Interdisciplinary Business Research 493

Conclusion Nowadays, information systems are considered as the most vital competitive and strategic tools in the global market. No organization can face complex, unpredictable, critical competitive world without information and information systems. MIS, as a new scientific paradigm, has a heavy strategic load and can provide organizations with most cognitions and scientific applied principles required for modeling, planning and management of information systems. What MIS needs the most today is not material tools and equipments but a methodological and conceptual foundation which can propose newer models and patterns to deepen information and communication analysis and make them more efficient. At the present time the information and communication technology is sufficiently and effectively providing requirements of information system development. From now on the co-existence of intensive and nonintensive, horizontal and vertical systems becomes more and more possible. Fragmented information systems are being replaced by integrated ones and even TPS systems can be well designed and implemented. But what ICT is not able to provide in organizations is to define and conduct strategies, explain perspectives beside conscious and intellectual prediction and guidance and this must usually realize in the form of transformed MIS. COPY RIGHT 2013 Institute of Interdisciplinary Business Research 494

References 1-Berch, J& Grad nitzki J, (1992) information systems in Theory and Practice, translated by Gheibi, State Management Training Center Tehran. 2-Beheshtiat, M &Abolhasani, H.(1994),management information systems: Comprehensive approach to the theory, design and application,enghelab eslami foundation of mostazafan and janbazan, Tehran. 3- Feizi, T.(2005),management and organization, paiamnoor Publisher, Tehran. 4- Gilaninia, S.(2012).Vision of information technology, Kadoos publisher, Rasht. 5- Irannejad, p & Gohar parviz,s. (1994) management organization Theory to Practice, Tehran,Iran Banking Institute. 6-Kentsi, L& Pardis J.(2012).management information systems, translated Rezainejad A.Tehran. 7- Le Moig, Jean- Louis.( 1986) Versa Un Systems Information ganizational Revue Françoise de Gestation. 8- Long, L.( 1989) Management Information System,Prentice Hall. 9-Momeni,H.(1993).information sources management. Tadbir publisher, Tehran. 10-Mcleod, Jr. Baymond.( 1989), Management Information System, Seven Edition New Jersey, Prentice Hall, Inc. 11- Poolit.A. S.(2001). information detection and save systems: origin,development and applications, translated by Dianati& Mehrdad J. first edition: shiraz sciences zonular library, shiraz. 12- Panahi, A.(2000). management information systems, Azarakhsh Publisher, Tehran. 13- Rezaian, A.(2001), management information systems, information modeling, Tehran, samt Publisher. 14-Stoner,j& Frimen, E & Ebrahimi, M& Parsaian, A.(1996) Leadership and management, Publication Institute for Trade Studies and Research. Tehran. 15-Safarzadeh, H &Mansoori,S.(2009). management theory, pooran pajohesh issuance, Tehran. 16-Tardieu, H & Guthman, B,( 2001)Triangle Strategize,Les Editions ganization Paris. COPY RIGHT 2013 Institute of Interdisciplinary Business Research 495