Index Terminology Pg. 2 Your Backend Pg. 3 Settings Pg. 5 Shipping methods Pg. 5 Tax settings Pg. 6 Store settings Pg. 7 SEO Settings Pg. 8 Content Pg. 9 Homepage Image Pg. 9 Events Pg. 9 News Articles Pg. 10 Testimonials Pg. 11 Customer Gallery Pg. 13 Videos Pg. 14 Customer Service Pg. 15 FAQ s Pg. 16 Products Pg. 17 View all products Pg. 17 Add new product Pg. 17 CSV Uploader Pg. 18 View Categories Pg. 18 View all brands Pg. 19 View all vendors Pg. 20 Orders Pg. 21 View all orders Pg. 21 View unprocessed orders Pg. 21 View Shipped orders Pg. 21 View Cancelled orders Pg. 21 Users Pg. 22 View merchants Pg. 22 View Users Pg. 22 List of modules Pg. 23 1/32
Terminology Frontend: The section of your website that is public. This is the section designed with your customers in mind. Backend: The section of your website that is private. Only Admark and your authorized personnel have access to this. From this section you will control the content on the Frontend. Variations: In the webx system every product (or Item) needs to have a product variation (or Style). The product variation what adds the price, discount, Dealer pricing and other vital information to the product. Domain: Your domain it s your company s web address. Usually begins with www and ends with.com or other similar terminations. Example: www.admarkonline.com Modules: Modules are upgrades that are not part of the webx package but that can easily be installed on your website. Hardcoded: Hardcoded means that certain value or function it s been inserted into the code of the website so that I can not be changed without changing the program itself. You will not be able to change values that are hardcoded. Metadata: Metadata is the part of the code that search engines (like Goggle and Yahoo) read and store in hopes of indexing your website more effectively. Interface: An interface is what you use to communicate back and forth with your website (Buttons, Text fields, Menus Etc) 2/32
The Backend Your backend it s located at www.yourwebsite.com/merchant by example. If your company s domain (web address) is www.carparts.com your backend will be at www.carparts.com/merchant Once you go in to your backend you will be asked to login. You will be provided 1 Username and password but you can create more later. (Bellow is a picture of the login page to your backend) Once you have logged in you will se a simple text menu organized by sections. (See picture bellow) 3/32
Note: Not all the backends look exactly the same since WebX has many different modules (or upgrades). On the pictures on this tutorial we might show modules that are not part of the WebX base package. Content In this section you will find tools to add edit and delete everything that its content related (rather than product related) Settings In this section you will find tools to edit the way the code in your site acts. This means that here you can change settings that are typically hardcoded.. Products In this section you will find tools to edit add and remove everything related to your products (Variations, Prices, Categories, Discounts, Brands, Vendors and more). Orders In this section you can track your past orders and change the status manually. In this section you will find stored in your website a virtual invoice of all of your past orders. Users In this section you can view, add and delete the three types of users that you can have in your website. (Customers, dealers and merchants) 4/32
Settings Shipping methods: In this section you will be able to define what ways of shipping you would like to offer your customers. In this example is a static shipping option. Witch means that either you have to enter shipping price for each product individually or you ser a flat rate shipping for all of your products. If you don t want to do this you should add the UPS or FedEx module. With these modules you will insert your product weight for each item and your website will automatically ask UPS or FedEx for shipping price and display that as a shipping option. (This is not part of the webx base package) 5/32
Tax Settings: This section is basically a use once only. As you probably know you can only charge state sales tax when you make a sale inside of your own state. So in this section you should only add the correct tax rate for the states that you have locations in. 6/32
Store Settings: This section will allow you to make changes in to the configuration file of your PHP code. In it you can program: Site name, Site URL, Sales Email, Inventory Alert Email, Contact Email, Customer Vehicle Email, PO Email, and Return Email. - Site Name: This will display on the page titles of your website. - Site URL: This is where your site is located - Sales Email: When customers inquire about sales, notifications will be addressed to this email. - Inventory alert Email: When your inventory falls bellow a limit you set up, notifications will be addressed to this email (This is an additional module) - Contact Email: When customers fill up a contact form, notifications will be addressed to this email. -Customer Vehicle Email: When a customer submits his/her vehicle to the customer gallery, notifications will be addressed to this email. (This is an additional module) - PO Email: All Pos will be sent automatically to this address (This is part of an additional module) - Return Email: When customers request a return, notifications will be addressed to this email. (This is part of an additional module) 7/32
SEO Settings: This section will allow you to insert the default metadata for all pages. You can insert override metadata for each individual product in the product edit page. (This is an additional module) 8/32
Content Homepage Images: This is the Large Image Rotator module. This module allows you to add an unlimited number of large images to your website. These images will change randomly in a way that every time that a user goes in the homepage, a different one will display. Events: In this section you will be able to enter location, time and more information for event (including picture) 9/32
News Articles: This section allows you to add news and / or press releases to your site. 10/32
Testimonials: In this section you will see the testimonials your customers have submitted. Please note that you have to manually approve this before the website displays them. 11/32
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Customer Gallery: The customer gallery gives tour users the ability to upload pictures of their vehicles and have them exposed to everybody. Before the pictures are made public you must approve them. 13/32
Videos: This module allows you to upload video to your websites. 14/32
Customer Service: This section allows you to enter your company s policies and information so that your customer can easily access it. This is an example of what the customer will see 15/32
FAQs: This section is similar to customer service but allows you to accomplish the same thing putting the information as questions and answers. 16/32
Products View all products: This tool will allow you to quickly review and find all of your products. * Note: The styles button on the above picture for the products variations Add new product: This tool will automatically take you to a new blank new product form for you to fill up, Click save after you are done. 17/32
CSV Uploader: This module allows you to upload a Coma Separated Value file with all the products you want added and then automatically adds them all to the database. View Categories: This section will allow you to change the way your products are organized and also enable you to edit the button links on your menu. To edit a current category: Click the edit button, make the necessary changes and click save To delete a category: Click the trash can icon marked delete at the end of the row To create a new category: click the Create new category link of the bottom of the page, then click save. To create a new Sub-Category: Click the New subcategory under the main category where you want to create your sub, then fill up the information and click save. 18/32
View all Brands: This section will allow you to create Brands that you can later on apply to products in your product editor. To create a new brand: Click the create new brand link at the bottom of the page To edit an existing brand: Click the edit button to the right of the desired brand To delete a brand: click the selection box left to the brand names that you want to delete and then click on the delete checked brands link at the bottom of the website. 19/32
View all vendors: This section will allow you o see and manage the vendors that have registered on your website (this is an additional module) To add a new vendor: You can click the add a new vendor link in the bottom of the page or you can go in to the front end of the website an click on dealers or in Vendors and then fill out a signup form. To delete a vendor: mark the selection box to the left of the vendor names that you want to delete and then click the delete vendors link at the bottom of the page To edit a vendor: Click the edit button for the vendor you want to edit. 20/32
Orders View all orders: This section will allow you to see all orders made to your website. To view an order s details: click in the view button for that order. To change an order s status: click in the view button for that order and at the bottom select the status (Shipped or canceled). Don t forget to click save. View Unprocessed orders: This section is just like view all order but will only show the orders that have not been processed. View Shipped orders: This section is just like view all order but will only show the orders you have marked as shipped View Cancelled orders: This section is just like view all order but will only show the orders you have marked as canceled 21/32
Users View Merchant: This section allows you to see who has access to your backend. You can also create new credentials and reset passwords here. To Create a new account: click in the Create new merchant link at the bottom of the page, fill in all the information and save. To edit an existing merchant: Simply click the edit button on the desired line and edit the information. Don t forget to click save. To delete a merchant: Select the checkbox on the left of the desired merchant and then click the delete checked merchants link at the bottom of the page. View Users: This section allows you to see the information of the users that have registered in your site (please note that in order to make a purchase your customers need to register) To View the Customer s Information: Simply click the View button on the right. To email multiple users: Select the recipients with the checkbox and click the Email checked customers link at the bottom of the page 22/32
List of Modules Home Page Management Tools Home Page "Large Image" Rotator Module This module will allow the web admin to upload unlimited large horizontal images in jpeg or flash file formats. The system will then display the large image on the top section of the home page and every time a user visits the home page, the large image will alternate with the other images in the module. The web admin can also point each image by adding a URL link within the module which then points the user from the large image to any page within your website. Home Page "News" Modules The home page news module will allow the web admin to add news or any information on the bottom of the home page. The web admin will be able to upload a picture, type in a header, and type in a paragraph text in a design module created by Admark. The web admin will have the ability to add a Point To click URL to point the image to any page within your website or outside of your website. Home Page "Product Specials" Module The Home Page will feature a custom design with three thumbnails located on the top of thehome page. The backend module will allow the web admin to choose up to 9 specials by simply selecting the products inside our Product Editor. Any time a user visits the home page, the specials will change on the home page to 3 of the 9 you have selected. Thus, keeping the home page specials fresh anytime a user visits your website. Home Page "Web Banner" Advertising Module This module will allow you to sell advertising space in the top frame or side frame of your website to all the brands you carry or companies wishing to advertise their products and/or services on your website. You can bill them for their ad space on a monthly basis. The web admin system will allow you to upload an unlimited amount of web banners. Our built-in programming will change the banner anytime a user clicks on a link on your website. Home Page Top Frame "Web Banner" - Module 1 23/32
This module allows the web admin to upload up to 3 different banners on the top of the homepage. Our built-in programming will change the banner anytime a user visits and/or comes back to the website. This module also allows you to point the banner via "URL" to any page within or outside of your website. Search Management Tools Make, Model, Engine, Year & Product Search Module This module will allow your website users to search for products made specifically for their vehicle. A link is added to the left hand side category menu named: Search By Vehicle. When a user selects this link, it will take them to a page where the following drop down menus will appear: > Search By: Make, Model, Engine, Year, & Product Categories. Search By Brand Module If your company sells different brands of products, this module is a must. On the left hand side under the Search By Vehicle link, there will be another link named: Search by Brand, inside of this link, the web admin will have the ability to add the brand names your company sells products for. Sitemap Module: This module is designed for websites with huge amounts of pages. It allows the web admin to categorize their entire website on one page view in easy category and sub-category sections. Users can know simply visit the Sitemap page and view your entire website at a glance, therefore allowing the customer to surf your website with one touch options from the Sitemap page. SEO Module The time of having to create META Tags and Search Strings for all major search engines is over! By adding this module to your website package, our programming will automatically create META Tags, String Search Code and Standard Header Codes for your data by using all of the existing product text you have entered for all of your products and categories. Product Management Tools 24/32
Color / Size / SKU Drop Down Menu On the backend, the web admin will have the ability to add colors or sizes and link them with individual product SKU s. Inside of this module, the web admin will also have the ability to select one, two or as many colors or sizes that SKU or product is available in. By selecting these colors or sizes for a product, a drop down menu will automatically appear on the user side in the same horizontal line that is located for that part #. The user will then be able to select what color or size he would like to order the product in. "More Products Like This" Module: This module allows the web admin to link certain types of products with other types of products in the backend. A link then appears on the front end under the product picture which says: More Products Like This. If a user clicks on that link, the system will bring up all the related products that correspond with that product on the backend. "Page Break" Module If your website contains over 30 products, it is recommended that pages be broken down into pages containing no more than 20 products on each page in order to eliminate long loading times. For example, if your website has 500 products, this module will program the website to break the pages on the fly, so they only display 20 products each. "Product Installation Instructions Module" This module allows the web admin to upload Adobe PDF files containing instructions related to a certain product. Under the product, there will be a link that will be displayed only if the web admin has uploaded a PDF into the backend for that product. The link will say: Click Here for Installation Instructions. When the user clicks on that link, the system will upload the PDF instructions for that product. "Specials / What s New" Module The web admin will have the ability to select certain products to appear within the Specials page or the What s New page or both by simply selecting a checkbox within the product editor page that says: Appear On Specials or What's New Page. The website will automatically show the product you have selected under that specific web page. Therefore, eliminating the additional work of having to upload the product information all over again to show it in a different section of your website. "Up-Sell" Module for E-Commerce Checkout This module allows the web admin to link certain types of products with other types of products in the backend. By linking certain products with other types of products, the system will take the product and Up-Sell it to the user at the checkout page. 25/32
"View Large Image" Thumbnail Module The standard WebX package already comes with one View Enlarged Image code. Upgrade your product editor to allow up to 4 different views of a particular product. The backend will allow the web admin to upload a total 4 pictures per product instead of only one. CSV Uploader and CSV Downloader Module This module will enable the web admin to create an Excel spreadsheet with your complete product database including product name, product description, product weight, category it pertains to, Makes, Models and Years the product is available for and all of the SKU/Part# s associated with the product. The CSV file can be uploaded thru the merchant interface to update your product data and categories. Dyno/Performance Charts Module This is a new module that allows the web admin the ability to upload PDF's containing Dyno or Performance Charts on a per SKU basis. The user then sees a small "Quick Link" on the SKU line that says: View Performance Chart next to the part/sku #. When the user selects the link, it automatically open up their Adobe PDF browser to view the chart that was uploaded. Flash Demo Module This module allows the web admin to upload Flash Animated movies about certain product types. This module is mainly used for products which require in-depth explanations or information. A "Quick Link" will appear at the Final Product page that will say: View Flash DEMO on this product. When selected, a Pop-Up HTML page with the Flash Introduction will be displayed over your website. Therefore, once the Flash Presentation is over, the user can select to View it again or simply close the page. Since the flash animation is coded to pop-up over your website, the user remains in the same page as before. Inventory Management and Alert Module This module will allow the web admin to enter an exact amount of stock for each product within a tab located inside the product editor. Inside this tab there will also be another section where the web admin can enter a (Reorder) amount. When the system gets to that certain amount, an email notification will be sent to the web admin informing him that this product is Low on Stock and that he needs to re-order. When the stock arrives on location, all the web admin needs to do is select the add button and enter the amount of stock that came in and the system will automatically add up the new stock with the old stock for a new stock figure. 26/32
Shipping Management Tools UPS Shipping Rate Module This module provides the ability to link UPS s Quantum View shipping rates system using our online management module. Our module will also provide the web admin the ability to add a flat rate handling and/or percentage charge to the base rate of the UPS fee, thus making a profit on your shipping without the retail consumer knowing about it. When entering a new product into your backend, all you have to do is enter the weight of the product and this module will automatically calculate the shipping for the user based on the "ship from" zip code to the "ship to" zip code in his Shopping Cart. When the user goes to check out, the system will display the correct shipping amounts inside of the shipping drop-down menu selector according to the weight of the product. Works with Red Label, Blue Label, Three Day Select and Ground. UPS Tracking Module This module will allow your users to track their orders on your website. This module is integrated with our Order Management module and Customer Log-In module. When the order is shipped at the end of the day, the web admin will enter the tracking numbers into the backend and once the order has been moved to the shipped folder, the system will send an automatic email to the user stating that his order has been shipped and it will list all of the tracking numbers for the user to track his order with UPS.com. Client Management Tools "Email to a Friend" Module This module gives the user the ability to email a certain product, to a friend, at the touch of a button. The website then sends an email to the user with a picture of the product, the name of the product and a direct link to that product within your website. The system then takes both of the users information and databases it into your Email database program for future marketing opportunities. Login / Register / My Account Module This module allows your retail clients the ability to login as a registered user. The website then recognizes the user when they return to your website. Example: Hi George, Thank you For Shopping at www.mywebsite.com This module also databases the users information into your Email database module which is included as part of the standard WebX package. Therefore, it databases all the users that register into your website for future marketing opportunities. This module also shows previous orders the user has 27/32
ordered in a simple format by clicking on "View My Account" once the user has logged in. Testimonials Module The Testimonials module allows users to post testimonials on to your website on specific products or services. A "Quick Link" appears at the Final Product Page that will say: View Testimonials on this product. Catalog Request Page This page features a catalog request form where users can submit the form to receive a catalog in the mail or view it online. The form will contain specific information provided by your company so it can be acquired for marketing purposes. This form also databases the information into the current Email program included in your WebX package. Customer Service Management Tools Customer Service / Help Module This module is ideal for companies wishing to list important information about their company and all Customer Service information. Example: Terms and Conditions, Privacy Policy, Payment Methods, Search Tips, Shipping and Handling, Etc. FAQ Module This module will allow the web admin to enter an unlimited amount of questions and answers via our software management module. Once saved, the website will display all the Frequently Asked Questions along with their answers on the front end of the website inside of the FAQ link. Customer Gallery Management Tools "Customer Gallery" Module This module will be used to display an unlimited amount of customer gallery vehicles. The front end will feature one large picture of the car, along with the car owner information. The system will also feature a custom form, where by the car owner himself will be able to upload his car image and type in all the information about his car. 28/32
News Management Tools "Press Release Editor" Module The Press Release Editor Module allows the web admin to upload new press releases into his website at the touch of a button. The system allows you to enter a header, brief paragraph and a jpeg image for each press release. Once saved, the system will date and time the press release and display live in your website within the Press Release section. "Retail Dealer Order Transfer" Module If your company has problems trying to sell your products on a retail level on the web due to your distributor network or dealer policies, this module will solve that problem for you. Your company will now be able to sell products on your website at a retail level and funnel all the orders to the dealer located closest to the retail client's address who placed the order online. "Vendor Purchase Order - Drop Ship" Module If your company has vendors who drop ship product, this module will seamlessly integrate that process into your website. The web admin will have the ability to add vendors, vendor terms and vendor pricing per SKU/Part# specific into the backend management software. When a user orders a product from your website and the product is selected as "Drop Shipped" on the backend, the website will automatically create a "Purchase Order" for that product and email it to your vendor for automatic fulfillment. Dealer Locator Module This module will allow your users the ability to search for dealers around their area by simply filling out a form. The system will bring up all dealers within their state or by zip code search and list the dealers closest to them at the top of the page. This module also ties into the Dealer Log-In Module above. When a dealer signs up and is approved, the system automatically makes that dealer available within the Dealer Locator page for you. Distributor/Dealer Log-In & Sign-Up Module If your company has distributors or dealers, this module is perfect for your company. The Distributor Log-In module allows dealers or distributors the ability to Log-In using their account number and password to place orders online using their account. The backend module allows the web admin to offer different price level discounts to different Main Categories and Sub-Categories for each dealer. Once a Dealer logs-in, the system automatically takes the retail pricing on the website and converts it into the dealers discounted price you authorized on the backend. Learn more below. WebX Affiliate Program How many of your dealers/distributors currently have websites? How many of them have the proper information and pictures for your company's products on their websites? How 29/32
many of them have a website with full backend administration which allows dealers/distributors to administer their own websites? If you answered "yes" or "many" to any of these questions, your company may qualify for the new WebX "Turn Key" dealers/distributors Website Program. Check out how it works by selecting learn more below. Management Tools for Wheel Websites "Wheel Color" Module If a certain wheel style is available in different colors, this module will allow the web admin to add a variety of colors to a specific wheel style. The web admin will be able to upload up to 4 pictures for each color and add different price and part #'s for each color. Once saved, a link will appear under the product image that will say: This wheel is available in the following colors: Hyper Black, Hyper Silver, White, Gold, Etc. When the user selects any of those color links, all four images of the wheels will change to that specific wheel color and the pricing will change according to what you have entered into the backend system. Bolt Pattern and Offset Module A bolt pattern and offset module has been created for easy management of Makes, Models and Year wheel applications. By selecting a Bolt pattern and Offset for a particular wheel, the system will automatically match up the data with all the makes, models and years that particular Bolt Pattern and Offset is available for. When the user searches for a particular Make, Model and Year, the website will bring up all the wheels that feature the bolt pattern and offset for that particular vehicle. This module eliminates the hard work of inputting the same product for every single Make, Model and Year within the website, thus making it more efficient for the web admin. Vehicle Wheel Viewer Module This module allows the web admin to upload "side view" pictures of every Make, Model and Year within your website. A small link appears under each product that says: "View This Wheel on My Vehicle". When the user selects that link, the system will search the database to see if that wheel is available for the Make, Model and Year he chose. If available, the system will display that wheel on that particular vehicle. Once the vehicle comes up, there will also be thumbnail listings of every other wheel available for that particular vehicle. The user will then be able to choose one of the wheels listed under the vehicle and the system will automatically add it to the car so the user can see how that wheel looks on his car. 30/32
Product Editor Video Uploader: This module provides the web admin with the ability to upload Mpeg, Windows Media or other video files to your website at the touch of a button. Video Link Category Uploader: This module provides the web admin with the ability to upload Mpeg, Windows Media or other video files to your website at the touch of a button. Media Management Tools Media Library Module For companies with high-resolution files of their products, logos or promotional items for dealers to download or magazine editors to download, this system will make downloading and organizing files a breeze. HTML Email Campaign Manager This system allows the web admin to create HTML Email Campaigns which match and tie into your company brand design. Admark will design the template to match your new website design. All the web admin will need to do is select users from his database and add which products or services he would like to promote on to the HTML Email campaign using our online design module. SSL and Direct Deposit Tools Direct Deposit Entry Module Admark can program your website to create Direct Deposits into your bank account using the Authorize.Net code to accept credit card charges and approvals online. The system will direct deposit the sale directly into your account. Please Note: This module requires you to open an account with Authorize.net. WebX SSL Secure Certificate - 1 year 31/32
The standard WebX E-Commerce package includes our standard hosting SSL certificate which changes your URL to our redhat secure code once someone has placed on order for secure shopping. In addition, you can purchase your own certificate which remains solely on your URL at all times for secure shopping. 32/32