IT PROJECT MANAGEMENT

Faculty of Management IT PROJECT MANAGEMENT Department of Business Information Technology

1 PROJECT SUCCESS IS IN YOUR HANDS - YOUR KNOWLEDGE IS IN OURS It s a fact - sometimes IT projects fail. According to the 2006 CHAOS Report by the Standish Group, a full 35% of IT projects are successful. Failure could be blamed on budget, timing, unrealistic expectations - the list is endless. But when it comes to the crunch, often the key, missing ingredient is the knowledge and ability to effectively manage projects. If, however, an individual has been trained according to the guidelines and standards set by the international Project Management Institute (PMI), all the tools of the trade are at their disposal. This enables a professional and structured approach to projects large and small, significantly contributing to the likelihood that an IT project will succeed. WHERE TO GO? A myriad of organizations have sprung up in response to the growing need for training in project management. Fortunately, both the PMI and Project Management South Africa (PMSA) anticipated that many trainers and consultants would extend their offerings to incorporate project management instruction. Early on, the PMI followed by the PMSA, devised a framework of requirements for being a registered and recognised education provider. As a result, the PMI stamp of approval is not available to just any would-be trainer and, where a training body carries the coveted logo, it s guaranteed that the educator subscribes to the code of excellence prescribed by both Institutes.

CONTENT IT PROJECT MANAGEMENT (INTRODUCTION) 8 IT PROJECT MANAGEMENT (INTERMEDIATE) 11 IT PROJECT MANAGEMENT (ADVANCED) 15 IT PROGRAMME MANAGEMENT 19 MICROSOFT OFFICE PROJECT 21 COURSE PRESENTERS 23 REGISTRATION AND CONTACT DETAILS 27 2

3 Project Management Institute Registered education provider The Department of Business Information Technology (BIT) is a Project Management Institute (PMI ) Registered Education Provider (R.E.P.). The Department is committed to enhancing the ongoing professional development of all project management stakeholders through appropriate project management learning activities and products. As a PMI R.E.P., the Department has agreed to abide by PMI-established operational and educational criteria, and is subject to random audits for quality assurance purposes. Courses offered by a R.E.P. are preapproved for Contact Hours in fulfilment of certification eligibility requirements, as well as PDUs to fulfil the Project Management Professional (PMP ) Continuing Certification Requirements (CCR). The R.E.P. program has been designed to enhance the ongoing professional development of PMI s members, those credentialed through PMI and others in the project management profession. For more information, please visit www.pmi.org

Project Management South africa Registered Education training provider The Department of Business Information Technology is a Project Management South Africa (PMSA ) Registered Education and Training Provider (R.E.T.P.). The Department is committed to enhancing the ongoing professional development of local project managers through appropriate project management learning activities and products in South Africa. The objectives of being part of the PMSA Registered Education & Training Provider Programme are to: Encourage the continuing professional development of Project Managers, PMSA members and all other stakeholders in the project management community by providing quality educational opportunities. Establish appropriate criteria and policies permitting PMSA to provide recognition to qualifying providers of education/training in the field of project management. Provide a foundation for a cooperative effort between PMSA and BIT. To create a forum for the exchange of ideas and best practices, and foster the growth of project management. For more information, please visit http://www.pmisa.org.za 4

5 WHAT DOES IT MEAN? In order to qualify for, and maintain R.E.P. and R.E.T.P. status, the following criteria apply: Program Content BIT shall ensure that the content of each program being offered for PDU credit is relevant to the field of project management and addresses one or more of the knowledge or process areas similar to those described in A Guide to the Project Management Body of Knowledge. Program Purpose BIT shall develop the specific purpose(s) of the program(s) being offered for PDU credit based upon the identified learning needs of the target audience. Instructional Methodology BIT shall clearly state to prospective participants of project management programs being offered for PDU credit the learning objectives, type(s) of instructional strategies, and methods of participant interaction to be used during the program(s). The methods of instruction will ensure that program participants have the opportunity to interact with instructor(s) and/or other instructional resources. Program Attendance BIT shall maintain records of attendance of all programs offered, for a minimal period of one (1) year after the concluding date of each specific activity. Program Feedback & Evaluation - BIT shall maintain systematic methods of feedback and evaluation to be used to judge the effectiveness of the learning experience(s) and instructor(s) in achieving the stated purpose(s) of the program(s), and to make any necessary improvements in overall program delivery. Instructor Qualifications BIT shall ensure that appropriately qualified personnel are involved in all aspects of the planning and delivery of the program(s) being offered. To this end, planning and delivery shall involve individuals qualified by expert knowledge in the field of project management as evidenced by demonstrated experience and/or professional education in the field. Instructional Environment BIT shall provide an environment that is conducive to continuing professional education and training, and which supports both the learning needs of the participants and the objectives of the program. Operational Ethics BIT shall conduct operations in an ethical manner that respects the rights and worth of all participants. BIT shall comply with all applicable legal requirements related to its instructional programs and products. This means that you can be assured of the quality of all courses offered by us.

A TRUSTED EDUCATOR The University of Johannesburg is well known for academic excellence. We provide industry with high-quality graduates, and now also offer education opportunities to those already in industry. The University of Johannesburg (UJ) has been a Registered Education Provider (R.E.P.) of the PMI since 2001 and a Registered Education and Training Provider (R.E.T.P.) of the PMSA since 2003. WHY ANY OF THESE COURSES? The broader objective of these courses is to facilitate the development of competent IT project managers for the ever-growing industry. Once you have completed any of the courses, you will be able to promote personal and professional growth, assume leadership and management roles in IT projects, enhance your marketability and employability and open up access to further education and training. Attendees benefit from the fact that this course falls under the auspices of a recognized tertiary institution while being based on industry best-practice, and those who are successful leave with an official University of Johannesburg qualification. The presenters experience and status within the PMSA ensures an academic focus that is aligned with international trends and the state of the industry. The fees and location at the University of Johannesburg make the course easily accessible to all. All the courses are based on the Project Management Body of Knowledge (PMBoK ) developed by the PMI and observes not only local movements in IT project management, but global trends too. In fact, the PMBoK is approved by the American National Standards Institute (ANSI) as an American National Standard, and covers all aspects relevant to managing modern IT projects. 6

7 PROJECT MANAGEMENT INSTITUTE (PMI) CERTIFICATIONS As a PMI R.E.P., our courses satisfy the prerequisite requirement for the following PMI credentials: UJ Courses IT Project Management (Introduction) IT Project Management (Intermediate) or IT Project Management (Advanced) PMI Credential Certified Associate in Project Management (CAPM) Certified Project Management Professional (PMP)

IT PROJECT MANAGEMENT (INTRODUCTION) Introduction The Project Management industry is integral in the global business environment and skilled practitioners are required to meet the demands of both community and the industry, providing significant benefits to individuals, global corporations, government and the country. This course supports the development and recognition of project management skills in the IT sector. There is a widespread need, in South Africa, for skilled personnel to work as team members, team leaders, project managers and support specialists to IT projects. Projects vary in their size and complexity. This course focuses on the core project - specific skills required to manage or support small to moderately complex projects. It does not encompass all of the skills required but provides a solid foundation of the minimum set of skills needed. Many people do not work full time as a project manager and this course supports the needs of such individuals and the types of projects that they are managing. It is therefore focused on IT project administrators, new IT project managers and people that manage small IT projects on a part-time basis. The purpose of the learning programme is to recognise that a learner is able to manage a simple to moderately complex IT project based on best practice. Who would benefit? This course is aimed at anyone involved in IT projects including: Project administrators Project office staff IT project leaders IT project team members IT consultants Software development managers Software developers Hardware and software specialists Network specialists Account / financial managers Contract managers IT project controllers Any person that is responsible for, or part of a project team, working on IT projects. 8

9 Course Content Unit 1 - Initiating projects - provides an introduction to the five project management process groups. It also describes in detail the initiating process and the key outputs of initiating a project (stakeholder analysis, business case, project charter, kick-off meeting, and preliminary scope statement) and provides detailed examples of each output. Unit 2 - Project planning - provides detailed information about planning a project and focuses on the project integration, scope, time, cost, quality, human resource, communications, risk, and procurement management knowledge areas. Several of the concepts are crucial to project management and include how to develop a work breakdown structure (WBS), prepare a project schedule and create a cost baseline. Sample documents include a team contract, project management plan, scope management plan, scope statement, WBS, WBS dictionary, project schedule (including a network diagram and Gantt chart), cost estimate and cost baseline. Unit 3 - Executing projects - provides detailed information about what is involved in executing a project according to the project plan. quality. It focuses on the importance of monitoring and controlling projects well to ensure that stakeholder needs are met. Unit 5 - Closing projects - provides detailed information about what is involved in closing a project and focuses on the project integration and procurement management knowledge areas. It also summarizes information from several sources on best practices. Many organizations are interested in knowing and applying best practices, especially to improve their project management practices. Specific outcomes Demonstrate knowledge of the project and the project management procedures. Develop project procedures, standards and templates. Work with others to undertake or support the project management activities. Assist the project manager and/or project team by contributing and participating in planning, execution and control activities. Support the project environment and management activities to deliver project objectives Unit 4 - Monitoring and controlling projects - provides detailed information about monitoring and controlling projects. It includes many different topics, tools and techniques, especially as they relate to earned value analysis and

Prerequisites The minimum academic entrance requirement is a Matric Certificate or an equivalent NQF level 4 qualification. In addition to this, a minimum of 12 months of practical experience in the working environment. The course assumes a basic understanding of IT terminology and requires some basic math skills. Class attendance is compulsory. Only course attendees with an attendance record of more than 80% will be allowed to write the exams. Dates The 3-day course is presented three times a year and each course is followed by an exam. Your space is confirmed on receipt of the deposit or the full amount. 01 03 April 2009 (Exam: 25 April 2009) 24 26 June 2009 (Exam: 25 July 2009) 02 04 September 2009 (Exam: 26 September 2009) The course starts at 09:00 in the morning and continues until 17:00. Fees The cost of the full time course is R4 750 for 2009 and includes all training sessions, lecture notes, textbooks, documentation, case studies, examination fees, lunch and refreshments. It also includes 1 year free Associate Membership to PMSA worth R530. 10

11 IT PROJECT MANAGEMENT (INTERMEDIATE) Introduction The main objective of this course is to expose you to the core principles of IT project management. By looking at all the core knowledge areas involved in IT project management, a basic view can be formed. This will be helpful in fulfilling your role in leading or managing a project or as a team member working on an IT project. All too often people find themselves in project management roles without having formal project management training or experience. This is the number one reason why projects fail. Who would benefit? This course is aimed at anyone involved in IT projects including: IT programme managers IT project leaders IT project managers IT project controllers IT project team members IT consultants Any person that is responsible for, or part of a project team, working on IT projects. The course consists of a theoretical and a practical component. The textbook as well as additional reading covers the theoretical component. The practical component is made up of a number of case studies as well as some exercises during the chapters.

Course Content The course is divided into the following modules: Module Unit Description Module 1 Introduction to IT project management framework Module 2 IT project management process groups Module 3 IT project management knowledge areas 1 Introduction to IT project management 2 The Project Management and Information Technology Context 3 The Project Management Process Groups 4 Project Integration Management 5 Project Scope Management 6 Project Time Management 7 Project Cost Management 8 Project Quality Management 9 Project Human Resource Management 10 Project Communications Management 11 Project Risk Management 12 Project Procurement Management Unit 1 - Introduction to Project Management - provides an introduction to the field of project management, emphasising the area of information technology projects. It defines what a project is, what project management entails, the role of the project manager, and important key terms. It also provides a brief history of project management and discusses the project management profession. Unit 2 - The Project Management and Information Technology Context - discusses the context of project management in general and information technology projects in particular. It describes the importance of taking a systems view when selecting and working on projects, understanding organizations and stakeholders, matching product life cycles to the project environment, and understanding the unique nature of information technology projects. 12

13 Unit 3 - The Project Management Process Groups - describes the five project management process groups and how they relate to the nine knowledge areas. It also describes how organisations can develop their own information technology project management methodologies to help manage projects in their unique environments. A large part of this unit describes how to apply the project management process groups (initiating, planning, executing, controlling, and closing) to an information technology project. Unit 4 - Project Integration Management - provides detailed information on the first of the nine knowledge areas, project integration management. Included is also a section on strategic planning and project selection. Like previous units, Unit 4 emphasizes the importance of making sure projects fit into the big picture of an organization. It also highlights the need for new project managers to make the transition from working in the highly technical realm to focusing on project management and meeting business needs. Unit 5 - Project Scope Management - discusses a very important knowledge area and part of the triple constraint. After projects are selected and initiated, project managers must clearly and thoroughly define the extent of the work and the ways in which it will be done. Important tools include developing the scope statement and creating a work breakdown structure. Both of these tools are crucial to good project management. Unit 6 - Project Time Management - discusses another very important knowledge area and part of the triple constraint. Key concepts in this unit include developing project schedules, creating network diagrams and Gantt charts, critical chain scheduling, and PERT. Unit 7 - Project Cost Management - provides an introduction to the third knowledge area of the triple constraint. Important topics include basic project cost management principles, concepts, and terms, resource planning, types of cost estimates, cost budgeting, earned value management, and project portfolio management. Unit 8 - Project Quality Management - highlights the importance of quality in information technology projects, defines quality and quality management, and explains the processes of quality planning, quality assurance, and quality control. The unit provides several examples of various tools and techniques, such as Pareto diagrams, quality control charts, and Six Sigma, to improve quality. Unit 9 - Project Human Resource Management - introduces the first facilitating knowledge area. This unit covers many important topics, and whole courses are devoted to improving human resource management. The unit reviews basic topics, such as motivation, and emphasize what project managers and teams need to know to make effective use of human resources.

Unit 10 - Project Communications Management - describes another important facilitating knowledge area. The unit explains the processes involved in project communications management, methods for improving project communications, and the ways in which various types of software can enhance communications. In addition to this, either a minimum of 12 months of practical experience in the field of IT projects, or the successful completion of any other project management course, is required. The course assumes a basic understanding of IT terminology and requires some basic math skills. Unit 11 - Project Risk Management - provides an introduction to project risk management, one of the most misunderstood knowledge areas of project management. Topics include what risk is and why risk management is important, project risk management processes, tools, and techniques, the Top Ten Risk Item Tracking technique, sensitivity analysis, and simulation. Unit 12 - Project Procurement Management - provides an introduction to the last of the nine project management knowledge areas. Depending on the project environment, project managers may need to know a lot or very little about this area. Important topics include the growth in procurement for information technology projects, the processes involved in procurement management, and the types of software available to assist in procurement management. Prerequisites The minimum academic entrance requirement is a Matric Certificate or an equivalent NQF level 4 qualification. Class attendance is compulsory. Only course attendees with an attendance record of more than 80% will be allowed to write the exams. Dates The 5-day course is presented four times a year and each course is followed by an exam. Your space is confirmed on receipt of the deposit or the full amount. 30 March 03 April 2009 (Exam: 25 April 2009) 22 June 26 June 2009 (Exam: 25 July 2009) 31 August 04 September 2009 (Exam: 26 September 2009) 23 November 27 November 2009 (Exam: 23 January 2010) The course starts at 09:00 in the morning and continues until 17:00. Fees The cost of the full time course is R7 750 for 2009 and includes all training sessions, lecture notes, textbooks, documentation, case studies, software, examination fees, lunch and refreshments. It also includes 1 year free Associate Membership to PMSA worth R530. 14

15 IT PROJECT MANAGEMENT (ADVANCED) Introduction The main objective of this course is to provide attendees with a holistic, detailed view of IT Project Management. All too often IT projects fail due to the limited understanding of all the components and issues involved. IT Project Management has been recognised by the Department of Labour (DoL) as a scarce skill. The need for qualified and knowledgeable IT project managers has risen in recent years. At the same time, the complexity of IT projects has also increased. Project management has grown from a best practice to a science that is supported by scientific research, industry standards, professional certifications and communities of practice. You will no doubt be responsible for managing or leading a project. It is therefore of utmost importance to equip yourself with the necessary knowledge, tools, techniques and skills to fulfil this role. Who would benefit? This course is aimed at anyone involved in IT projects including: IT programme managers IT project leaders IT project managers IT project controllers IT project team members IT consultants Any person that is responsible for, or part of a project team, working on IT projects. The course is based on the PMBoK and can therefore be used as preparation for the PMP exam. The course will improve your knowledge and hone your existing skills and complements any other project management courses that you might have done before.

Course Content The course is divided into the following modules: Module Unit Description Module 1 Introduction to IT project management framework Module 2 IT project management process groups Module 3 IT project management knowledge areas 1 Introduction to IT project management 2 The Project Management and Information Technology Context 3 The Project Management Process Groups 4 Project Integration Management 5 Project Scope Management 6 Project Time Management 7 Project Cost Management 8 Project Quality Management 9 Project Human Resource Management 10 Project Communications Management 11 Project Risk Management 12 Project Procurement Management Unit 1 - Project Management Process groups - describes the five project management process groups and how they relate to the nine knowledge areas. It also describes how organisations can develop their own information technology project management methodologies to help manage projects in their unique environments. A large part of this unit describes a detailed case study to show how to apply the project management process groups (initiating, planning, executing, controlling, and closing) to an information technology project. Unit 2 - IT Project Integration Management - provides detailedinformation on the first of the nine knowledge areas. Included is also a section on strategic planning and project selection. Like previous units, unit 2 emphasizes the importance of making sure projects fit into the big picture of an organization. It also highlights the need for new project managers to make the transition from working in the highly technical realm to focusing on project management and meeting business needs. 16

17 Unit 3 - IT Project Scope Management - discusses a very important knowledge area that is part of the triple constraint. After projects are selected and initiated, project managers must clearly and thoroughly define the extent of the work and the ways in which it will be done. Important tools include developing the scope statement and creating a work breakdown structure. Both of these tools are crucial to good project management. Unit 4 - IT Project Time Management - discusses another very important knowledge area that is part of the triple constraint. Key concepts in this unit include developing project schedules, creating network diagrams and Gantt charts, critical chain scheduling and PERT. Unit 5 - IT Project Cost Management - provides an introduction to the third knowledge area of the triple constraint. Important topics include project cost management principles, concepts, and terms, resource planning, types of cost estimates, cost budgeting, earned value management and project portfolio management. Unit 6 - IT Project Quality Management - highlights the importance of quality in information technology projects, defines quality and quality management, and explains the processes of quality planning, quality assurance, and quality control. The unit provides several examples of various tools and techniques, such as Pareto diagrams, quality control charts, and Six Sigma, to improve quality. Unit 7 - IT Project Human Resource Management - introduces the first facilitating knowledge area. This unit covers many important topics, and whole courses are devoted to improving human resource management. Review basic topics, such as motivation, and emphasize what project managers and teams need to know to make effective use of human resources. Unit 8 - IT Project Communication Management - describes another important facilitating knowledge area. The unit explains the processes involved in project communications management, methods for improving project communications, and the ways in which various types of software can enhance communications. Unit 9 - IT Project Risk Management - provides an introduction to project risk management, one of the most misunderstood knowledge areas of project management. Topics include what risk is and why risk management is important, project risk management processes, tools, and techniques, the Top Ten Risk Item Tracking technique, sensitivity analysis, and simulation. Unit 10 - IT Project Procurement Management - provides an introduction to the last of the nine project management knowledge areas. Depending on the project environment, project managers may need to know a lot or very little about this area. Important topics include the growth in procurement

for information technology projects, the processes involved in procurement management, and the types of software available to assist in procurement management. Prerequisites Classes are on the following Saturdays from 09:00 17:00: Unit 1 14 March 2009 Unit 2 18 April 2009 Unit 3 23 May 2009 Unit 4 20 June 2009 The minimum academic entrance requirement is a Matric Certificate or an equivalent NQF level 4 qualification. In addition to this, either a minimum of 12 months of practical experience in the field of IT projects, or the successful completion of any other project management course, is required. The course assumes a basic understanding of IT terminology and requires some basic math skills. Class attendance is compulsory. Only course attendees with an attendance record of more than 80% will be allowed to write the exams. Unit 5 25 July 2009 Unit 6 22 August 2009 Unit 7 19 September 2009 Unit 8 17 October 2009 Unit 9 14 November 2009 Unit 10 28 November 2009 Fees The cost of the full time course is R13 900 for 2009 and includes all training sessions, lecture notes, textbooks, documentation, case studies, software, examination fees, lunch and refreshments. It also includes 1 year free Associate Membership to PMSA worth R530. Dates The 10-day course is presented over a 10 month period that is followed by an exam. Your space is confirmed on receipt of the deposit or the full amount. 18

19 IT PROGRAMME MANAGEMENT Introduction The primary purpose is to describe the best practices and provide guidance for managing multiple projects and nonproject activities within a programme environment. The processes documented are generally accepted as the necessary steps to successfully manage a programme. The course is based on PMI s Standard for Program Management (second edition). The course will improve your knowledge, hone your existing skills and complements any other project / programme management courses that you might have done before. Who would benefit? The intention of this course is to provide a sufficiently detailed understanding of programme management among the following groups to promote efficient and effective communication and coordination: Project managers - to understand the role of programme managers and the interface between project and programme managers; Programme managers - to understand their appropriate role; Portfolio managers - to understand the role of programme managers and the interface between programme and portfolio managers; Stakeholders - to understand the role of programme managers and how they engage the various stakeholder groups (e.g., users, executive management, client); Senior managers - to understand the role of executive sponsor as part of the programme board/steering committee. Course Content The course is divided into the following units: Unit 1 - Programme Management Life Cycle - The programme life cycles serve to manage outcomes and benefits, as contrasted with project life cycles, which serve to produce deliverables. Project products deliver capabilities to the organisation, while the programme manages and accrues the corresponding benefits during the phase called Delivering the Incremental Benefits. To ensure that the programme delivers and tracks the expected benefits, there is usually senior management oversight of a programme via gate reviews in order to comply with programme governance. Unit 2 - Initiating Programmes - defines and authorises the programme or a project within the programme, and produces the programme benefits statement and benefits realisation plan for the programme.

Unit 3 - Planning Process - plans the best alternative courses of action to deliver the benefits and scope that the programme was undertaken to address. Unit 4 - Executing Process - integrates projects, people and other resources to carry out the plan for the programme and deliver the programme s benefits. Unit 5 - Monitoring and Controlling Process - requires that the programme and its component projects be monitored against the benefit delivery expectations and that their progress be regularly measured, to identify variances from the programme management plan. This process group also coordinates corrective actions to be taken when necessary to achieve programme benefits. Unit 6 - Closing Process - formalises acceptance of a product, service or benefit/result and brings the programme or programme component (e.g. project) to an orderly end. Prerequisites Any IT/IS qualification at NQF level 6 for example, National Diploma: Information Technology, BSc IT, BSc Computer Science, BSc Informatics, BCom IT Management. The course assumes a basic understanding of IT terminology and requires some basic math skills. Class attendance is compulsory. Only course attendees with an attendance record of more than 80% will be allowed to write the exams. Dates The 3-day course is presented twice a year and each course is followed by an exam. Your space is confirmed on receipt of the deposit or the full amount. 29 June 1 July 2009 (Exam: 25 July 2009) 23 November 25 November 2009 (Exam: 23 January 2009) The course starts at 09:00 in the morning and continues until 17:00. Fees The cost of the full-time course is R7 000 for 2009 and includes all training sessions, lecture notes, textbooks, documentation, case studies, software, examination fees, lunch and refreshments. It also includes 1 year free Associate Membership to PMSA worth R530. In addition to this, either a minimum of 12 months practical experience in the field of projects / programmes, or the successful completion of any other project / programme management course, is required. 20

21 MICROSOFT OFFICE PROJECT Introduction The course is based on Microsoft s Project Office 2007. The course will improve your knowledge and hone your existing skills on using the software tool and complements any other project management courses that you might have done before. Who would benefit? The primary purpose is to enable project managers and/or project administrators to draw project plans and to optimise these plans to ensure the successful planning, monitoring and control of projects. IT programme managers IT project leaders IT project managers IT project controllers IT project team members IT consultants Any person that is responsible for, or part of a project team, working on IT projects. Course Content The course is divided into the following units: Unit 1 - Project Basics - focuses on the essential information students must understand when creating a new project plan in Microsoft Office Project. Unit 2 - Establishing Resources - focuses on establishing resources for a project plan in Microsoft Office Project. Unit 3 - Resources and Task Assignments - focuses on linking resources and tasks. (Depending on the point of view, they could be resource assignments or task assignments.) The unit looks at assigning work, material, and cost resources; tweaking resources and using Smart Tags. Unit 4 - Refining the Project Plan - focuses on creating task calendars, changing task types, splitting tasks, setting up and applying resources to recurring tasks, applying constraints, and identifying the critical path. Unit 5 - Sorting, Grouping and Filtering of Project Information - focuses on sorting, grouping and filtering project information. The Sort dialog box is reviewed and the three sort levels are discussed i.e. the ascending and descending options for each level as well as the permanently renumber resources check box. Unit 6 - Fundamentals of Project Plan Formatting - focuses on using some of the special tools such as views and tables, to change the data format to meet the needs of the project manager and shareholders. Unit 7 - Customising and Printing Project Information - focuses on customising and printing views and reports. It starts by reviewing the features

of the Page Setup dialog box. The functionality of the various buttons and tabs, as well as their functions is discussed. Unit 8 - Fundamentals of Project Plan Tracking - focuses on the fundamentals of project plan tracking. The Task Usage view is reviewed. This view is used to enter time-phased actual work for both tasks and resources. The time-phased grid is used to enter actual work at the intersection of the desired date column and the actual work column for the desired resource. The differences between where scheduled work and actual work are shown on the grid. Unit 9 - Managing Multiple Projects - focuses on managing multiple projects by developing consolidated projects and creating cross-project links. The consolidated project Gantt Chart view is reviewed by pointing out the summary task, inserted project icon and inserted project Gantt bars. It further looks at how to filter, sort, and group data, as well as see dependencies between projects in this view. Unit 10 - Fine-Tuning of Tasks and Resources - focuses on fine-tuning tasks via the use of constraints, deadline dates, and task priorities. The unit begins by reviewing the General tab of the Task Information dialog box. It further points out each of the options on this tab and explain their function. It also focuses on fine-tuning resources and discusses material resource consumption rates. Prerequisites The minimum academic entrance requirement is a Matric Certificate or an equivalent NQF level 4 qualification. In addition to this, either a minimum of 12 months of practical experience in the field of projects / programmes, or the successful completion of a project / programme management course, is required. The course assumes a basic understanding of IT and project terminology and requires some basic math skills. Class attendance is compulsory. Only course attendees with an attendance record of more than 80% will be allowed to write the exams. Dates The 2-day course is currently only available as an in-house training course. The course starts at 09:00 in the morning and continues until 17:00. Fees The cost of the full time course is R3 000 for 2009 and includes all training sessions, lecture notes, textbooks, documentation, case studies, software, examination fees, lunch and refreshments. 22

23 COURSE PRESENTERS Prof Les Labuschagne (PMSA.PM) Prof Les Labuschagne is an Associate Professor and Head of the Business Information Technology department at the University of Johannesburg. He lectures on both graduate and postgraduate level and provides supervision to a number of masters and doctoral research students. He is an NRF rated researcher and has presented several papers at local and international conferences. Prof Labuschagne is an active Professional Member of Project Management South Africa (PMSA) where he currently serves on the Board of Directors. Previous positions include National President and VP: Projects. He has also served as the Program Chair for the last three PMSA conferences and is the Managing Editor of ProjectNet, the official publication of the PMSA. several other project management related subjects at other tertiary institutions. He is a member of the Project Management Institute (PMI), IT SMF SA, and ISACA. He is also a professional member of Project Management South Africa (PMSA). Prof Labuschagne has been presenting IT Project Management courses on postgraduate level and as extra curricular courses for more than 9 years. He is the external examiner and moderator for

Mr Carl Marnewick Mr Carl Marnewick sees the successful implementation of projects and completion of tasks as one of his most important career objectives. Being project driven and customer orientated by nature, he has always thrived in environments, which require teamwork, and are focussed on achieving specific deliverables that will result in customer satisfaction. The fact that he have a sound knowledge and practical experience in the implementation of Enterprise Resources Planning (ERP) systems and IT infrastructure, project management as well as focused on the needs of the customer has enabled him to establish a solid track record of adding concrete value in organisations that are implementing ERP systems and are in the need of customer management. Apart from the fact that he has been involved in the successful implementation of ERP systems and customer call centres, he sees his most significant achievements to date as: Mr Marnewick is currently a senior lecturer in the Department of Business Information Technology and is in the process of completing his doctorate in the field of project management. He is a member of PMI as well as PMSA. He serves as Vice President: Technical and Education on the National Executive Committee of the PMSA. He is also the UJ representative on the International Organization for Standardizations (ISO) Technical Committee ISO/PC 236 that is working on establishing a global standard for project management. The implementation of a solid IT infrastructure for Premier Foods The implementation of a customer call centre to enhance service and support to customers The implementation of an ERP system at Premier Foods, Datacentrix and Johannesburg City Parks 24

25 Dr Ernest Mnkandla Dr Ernest Mnkandla is a senior lecturer at the University of Johannesburg, in the Department of Business Information Technology. He lectures Information Technology Management and IT Project Management. He has lectured in ICT for more than eleven years. His educational background includes a first degree in Electrical Engineering, a masters degree in Computer Science, and a PhD in Software Engineering. His research interests are in IT project management, especially the relations between PMI s PMBoK and Agile Project Management (APM), the adoption issues in agile software development methods, the broader issues of software process improvement (SPI), and Organizational and project maturity models (e.g. CMMI, OPM3). Dr Mnkandla has presented extensively on agile methodologies and project management locally and internationally. He is a member of PMSA, CSSA, SAIEE as well as IEEE.

The Department of Business Information Technology (BIT) Business Information Technology (BIT) is a discipline that combines the activities of business and information communication technology to facilitate and exploit the use of IT to foster and support business activities within the enterprise and externally to its clients. This innovation is demonstrated by the recent introduction of specialisations in IT Management, Software Development, Information Systems and Technology Management. These specialisations are offered at diploma, graduate and postgraduate level. Information technology is one of the most exciting, expanding and evolving fields. There is a chronic shortage of IT professionals, and the demand is steadily increasing as the development of business opportunities requires well trained specialists in the latest innovative technology. UJ is recognised in South Africa as an institution that meets the needs of industry and business. Our programmes focus on providing students with soughtafter industry knowledge and skills. Our programmes are innovative and flexible, allowing students to focus on an area of IT that meets their interest while providing a core of basic IT skills. 26

27 REGISTRATION A Registration form can be downloaded from our website at www.uj.ac.za/pm Contact us IT Project Management: Department of Business Information Technology (BIT) Course Content Queries: Prof Les Labuschagne (LL) Tel : 011 559-1216 Email : LesL@uj.ac.za Dr Ernest Mnkandla (EM) Tel: 011 559-1217 Email : emnkandla@uj.ac.za Registration Queries: Carl Marnewick (CM) Tel: 011 559-1316 Email : cmarnewick@uj.ac.za Payment Queries: Mrs Lucinda Zaayman Tel: 011 559-1431 Email: lucindaz@uj.ac.za Fax: +27 (011) 559-1239 Postal Address Department of Business Information Technology PO Box 524 Auckland Park 2006 Physical Address G Purple 4 (G Block, Lower Level, #4) 1 Bunting road Auckland Park Johannesburg 2000

AREA MAP Bunting rd Campus campus MAP BIT 28

For more information visit www.uj.ac.za or call (011) 559 2637.