Web Admin Console - Release Management Steve Parker Richard Lechner
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Abstract > Release management workflows let s you get a handle on how software is distributed in a managed environment. Using the Web Admin Console (WAC) see how release management is implemented, including the capability to release software that follows ITIL Release Management best practices. In this session we will look at how release management is achieved with our out-of-the-box implementation and then explore some of the options for customization of the workflows that support this feature.
Agenda > Overview What is Release Management? CA Release Management Types of Releases Web Console Release Management Architecture > Setup and Configuration > Using Release Management > CA Workflow and Sub Activities > Q & A
What Is Release Management? > To design and implement efficient procedures for installation and distribution of changes to IT systems. > To communicate and manage expectations of the customer during the planning and rollout phases. > The focus is the protection of live environment and its services through use of formal procedure and checks.
CA Release Management > Partially implements ITIL Release Management. > Optionally - Update Service Desk activity to integrate with CA Service Desk Manager. > Predefined Process Definition in CA Workflow. > Four types of Releases available: Major"," Minor, Emergency, Custom. > Optional - Release Backout phase.
Types of Releases > Major Release: Incorporates Release Validation and Release Approval phase. Release initially deployed on Test environment before the Production Environment. > Minor Release: Has only the Release Approval phase before deploying onto the Production Environment. > Emergency Release: Used to deploy Release without Release Approval. > Custom Release: Templates with customized parameters created and used here.
Release Management Flow CA Workflow Minor Release Select Release from the Definitive Software Package Catalog Release Type Major Release Release Management Deploy Release on Test Environment. Release Sign Off Accepted Accepted Release Validation Rejected Rejected Release Notification. Deploy Release on Production Environment.
Architecture ITCM Domain Manager ITCM Web Console EEM + CA Workflow (Service Desk)
Configuration Steps: 1. Embedded Entitlements Manager 2. Workflow component 3. ITCM - Web Admin Console 4. ITCM - LDAP 5. Service Desk with LDAP
Configure Embedded Entitlements Manager > Configure the EEM Server to reference global users and groups.
Configure Embedded Entitlements Manager > Assign permissions to the required users.
Configure Workflow Component > Import the Release Management Process Definition
Release Management Process Definition Roles > Following are the actors that need to be configured: DSMWebService: (Invokes the Software Delivery Web Services) > RM flow ReleaseValidator: (Performs Release Validation Activity) ReleaseApprover: (Performs Release Approval Activity)
Configure Workflow Component > Configure DSMWebService Actor
Configure Workflow Component > Configure Actors: Release Validator Release Approver
Configure ITCM with LDAP
Configure ITCM with LDAP
Configure ITCM Web Admin Console > Open the configuration file: <install-drive>:\program Files\CA\DSM\WebConsole\webapps\wac\WEB- INF\classes\com\ca\wac\config\WACConfig.properties > Populate the below keys: WorkflowInstalled=true WorkflowURL=http://<CA_WorkflowMachineHostname>: <PortNumber>/pm WorkflowProcessDefination=Release Management ServiceDeskEndpoint=http://<CA_ServiceDeskMachine_Hostnam e>:<portnumber>/axis/services/usd_r11_webservice?wsdl
CA Service Desk Manager Integration > Optional > Can Share EEM and WF > Will update associated Change Order with Release progress
Integrate Service Desk with LDAP
Integrate Service Desk with LDAP > Grant Web Authentication Access to LDAP Group
Integrate Service Desk with LDAP
Using Release Management Remember to login using LDAP credentials
WAC Release Management
WAC Release Management
Using Release Management > Minor Release Demo
Using Release Management
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Using Release Management Login to WF with Release Approver s User details.
Using Release Management Release Approved
Using Release Management
Using Release Management
Using Release Management > If integration enabled WF activity logs in Service Desk
Release Management Workflows > Implemented using CA Workflow > Stand alone or integrated with WF from: CA Service Desk Manager CA Service Catalog
CA Release Management
Release Validation Sub Activity
Release Approval Sub Activity
Release Deployment Sub Activity
Release Backout Check Sub Activity
Any further questions? 50 2005 Computer Associates International, Inc. (CA). All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.
Web Admin Console - Release Management Steve Parker Richard Lechner