5S BEST PRACTICES - TNB EXPERIENCE



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TEMPAT KERJA CEMERLANG MELALUI AMALAN 5S Seiri - Sisih Seiton - Susun Seiso - Suci Seiketsu - Seragam Shitsuke - Sentiasa Amal SEIRI SEIKETSU SHITSUKE SEITON SEISO 5S BEST PRACTICES - TNB EXPERIENCE 5S 21 Disember 2010

Biodata Speaker : Sharif Shamsudin Quality Culture Manager/Consultant Productivity and Quality Management (PQM) Experience: Almost 30 years in LLN/TNB and 20 years in Quality initiativesi Qualification : 1. Certificate in Electrical Power Engineeeting (PUO) 2. Diploma in Electrical Power Engineering (ITM) 3. Bachelors Degree Business Administration (Distinction - RMIT Australia) 4. 20 tahun di bidang kualiti Change Management, QCS-IT/WIT IT/WIT-ICC, ICC, 5S, Business Improvement, Trainings, Centre of Excellence, T7, TQM dsb

Preview TNB Corporate Profile History of 5S in TNB Awards and Achievements Challenges 5S Relationship with TNB strategy Best Practices Innovations Future plans

POP QUIZ You have 5 secs to count the number of white balls

OUR CORPORATE PROFILE The largest electricity utility company in Malaysia Estimated Group asset : RM71.4 billion worth in assets. Number of employees : Approximately 28,000 staff Number of customers : Over seven million Major shareholder : Khazanah Nasional Bhd. (34.63%) MOF (17.07%) Bank Negara Malaysia (11.32%) KWSP (11.55%) Amanah Raya Nominees (6.16%) Note: 76%* of TNB shares owned by the Government

HISTORY - HOW DID WE EMBARKED History of 5S in TNB IN 5S? 1998 - Tan Sri Tajuddin (CEO) launched Centre of Excellence Program (C0E) where 5S was the 1 st CoE initiative. 5S is merely local leaders own initiative. 2007 Official launching of 5S TNB-wide; President/CEO headed various VPs did 5S audit/mbwa 2008 TNB Recognition for 5S Best Practitioners - First TNB 5S Award given to 5 Business Units 2009 - mandatory for all TNB Business Unit to be 5S certified - currently, 217 Business Units/Stations OR 93% certified SJTJ TNB MUAR

Awards and Achievements TNB WON NUMEROUS 5S AWARDS 2000 Champion National 5S Award - TNB Merlimau, Jasin, Melaka 2002 Champion National 5S Award - TNB Melaka 2005 Champion National 5S Award Putrajaya Power Station 2006 Champion National 5S Award Tuanku Jaafar, Power Station, Port Dickson, Negeri Sembilan 2008 Champion National 5S Award University Tenaga Nasional (UNITEN), Putrajaya Today 21 Disember 2010 Asset Maintenance Kluang the, Tenaga Cable Industry, Tenaga Switchgear and TNB Taiping won the various categories of National 5S Awards SJTJ AM Kluang UNITEN PUTRAJAYA

APART FROM BENCHMARKING WITH THE 5S CHAMPIONS, WE ALSO BENCHMARK AMONG EACH OTHER Best Practices Learned from 5S practitioners Do benchmarking studies TNB Melaka, Port Dickson Power Station and Putrajaya Power station were among the internal the role models AM KLUANG Now, more Business Units in TNB are benchmarking with each other We trained our own 5S internal auditors to carried out the internal audits prior to MPC Certification Audit. Currently, 217 Business Units/Stations are 5S Certified by MPC SJJC PUTRAJAYA TNB MUAR SJJC TNB PERAK PUTRAJAYA TNB T GANU

CHELLENGES It was not easy to convice 28,000 staff to accept 5S Challenges and Pitfalls Difficult to get buy-ins Too busy with business as usual Misconception of the actual benefit of 5S Most regard 5S as beautification effort Not easy to communicate with 28,000 staff Huge geographical area - TNB is spread all over the country including Sabah

RELATIONSHIP BETWEEN TNB STRATEGY AND 5S TNB Vision To be amongst the leading corporation in energy and related business globally TNB Mission We are commited to exellence in our product and services Strategi Quality Products and Services (5S) Quality Mgmt System (5S) Quality Culture (5S) Quality Environment (5S) Continual Improvement (5S) SE 1010 BSC AKP (5S) Annual Biz Plan 20 year Strategic Plan Centre of Excellence (5S)

SOME BEST PRACTICES BY TNB BUSINESS UNITS

SEIRI (GOTONG ROYONG)

BIG CLEANING DAY YARD AIR KEROH (3 SEPTEMBER 2010)

GOTONG-ROYONG DI YARD

GOTONG-ROYONG DI ZON

SEITON- FILING SYSTEM

PIC RAK FAIL SISTEM FAIL TAG NAMA KETERANGAN FAIL REKOD KELUAR/MASUK FAIL SISTEM FAIL DUMMY

SISTEM KAWALAN BARANG / PERALATAN SISTEM PELAN LAMPU

SISTEM FAIL

SEITON- VISUAL CONTROL SYSTEM

After

PROMOTIONAL ITEMS

PROMOSI 5S

PROMOSI 5S

PROMOSI 5S

PROMOSI 5S

PROMOSI 5S

PROMOSI 5S

PROMOSI 5S

PROMOSI 5S

HOME MADE POSTER

BANNER & BUNTING

REWARDS & RECOGNITION

1. Pengamal 5S (Individu) Tahunan 2. Pengamal 5S (Zon) Tahunan 3. Pengamal 5S (Unit) Tahunan 4. Pengamal 5S (Individu) Suku Tahun 5. Pengamal 5S (Zon) Tahunan Suku Tahun 6. Pengamal 5S Peningkatan Ketara 7. Clean Rush Room Kuiz 5S 8. Logo Terbaik

VARIOUS INNOVATIONS FROM 5S INITIATIVES

Duri Pencegah Sarang Burong - SESB

INNOVATION ON FILING SYSTEM FROM TNB KULAI

Video clip of TNB Kulai Filing System

Innovasi

Asset Maintenance Kluang telah benchmarking ciptaan TNB Kulai dan buat improvement

Video clip of improved Filing System by Asset Maintenance Kluang

FUTURE PLAN We need to change the perception of 5S STRATEGIES To Combine the Safety Enterprise Management System (SEMS), Autonomous Maintenance with 5S 5S Beyond Office Initiatives - Translate PIC concept into operational activities PPU, PMU, SS, Plants, Zoning areas of technical jurisdiction Overhead lines, Transmission lines, Vehicles etc Translate the guidelines into procedure ISO maybe?

KELEBIHAN SEIRI DAN SEITON Bagaimana perlaksanaan Seiton dpt bantu anda selesaikan masalah

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QUESTIONS?

TERIMA KASIH DAN SELAMAT MENJAYAKAN 5S DI TEMPAT ANDA