1 SURFnet Concept, Impressions and ideas rene.scheffer@stroomt.com High quality internet for higher Education and Research
2 SURFnet Value Added Services Definition VAS is a collection of tools, knowledge and skills that SURFnet provides to enhance the use and management of their network and s by customers. Topics For Network management; Infrastucture; Security; IAA; For End Users; Content & Communication; Communities Service levels 1) Supply software or content 2) Supply functionality managed by SURFnet 3) Supply knowledge and skills 4) Supply relation network of Problem High quality internet for higher Education and Research and functionality providers Customer acknowledge the importance of the topics addressed by VAS, but the VAS are not known and/or are not adopted
Tools and related to SURFnet value added s 3 Core applications Config web-app Reporting tool SURFgroup Knowledge base Support Self- apps Webforms SURFnet VAS Web-site page Downloads Theme-site page i Information discloses the online available apps and info from one place
4 Goals, objectives, deliverables Goal Enhance the use of SURFnet Value Added Services for network managers Objectives More synergy between existing products related to VAS Make VAS and related tools easier to find and get Improve total experience (usability, presentation, communication) Deliverables front-end and middleware: a scalable and web-based architecture for visualization and disclosure of functionality and related to VAS for network managers Instruments that allow incorporation of core applications into Guidelines and templates for enhancing Self- and support by using means available at SURFnet High quality internet for higher Education and Research
basic functionality 5 1 2 3 1 2 3 Reports/Stats SURFnet VAS Dienst 1 Configweb-app SURFnetgroep Kennisbank SURF groups 2 Log- on Single logon SURFnet VAS Dienst 2 Configweb-app SURFnetgroep Kennisbank 1 2 3 Config web-app Quick launch bar 3 1Overview of all VAS SURFnet VAS Dienst 3 Configweb-app SURFnetgroep Kennisbank Status 4 view/monitoring Instruments to enhance support and self-: Templates for: - Webforms - Knowledge bases & FAQ s - Community and support sites functionality SURFnet homepage Aggregation of 5 UI guidelines for webapplications.
basic concept 6 EduRoam SURFgroep(access) FAQ (acces) Rapportage (access) Dienst config. (access) Author delegatie Granting ticket SURFnet VAS SURFnet VAS Webapplication Webapplication Mailfilter Dienst info Aanvragen Dienst overzicht monitor monitor Password Certificaat Token SURFnet A&A A&A Infrastructure Authentication SURFnet CRM autorisatie autorisatie SURFnet Cert Dienst info Dienst overzicht SURFnet Homepage Autorization Web Web VAS Usage of institutes Configuration info of all VAS=tools Analysis of Analysis of aggregated aggregated Inter - NREN Inter - NREN Web Web VAS usage DB Config DB
Impression of homepage 7 SURFnet Infrastructure DNS management SURFstat Netmon Customer Specific Reports Authentication & Authorization Radius infrastructure A-select Eduroam Federatie Security IDS Description Links Status Het Information SURF Intrusion IDS has and detected Detection self- suspicios System (ids) is Applications bedoeld om & op Support SURFnet aangesloten About TrafficIDS at sterrenkunde.nl. on Surfnet.nl instellingen inzicht te geven IDS in Knowledge het type kwaadaardig base verkeer About Check IDS SURF dat on IDS zich Theme or op warn site het Security your locale network voordoet. SURF IDS Dit met als doel om in staat Site Security te zijn Contact in een vroegtijdig stadium # kwaadaardig suspicios visits verkeer last 24 te hours: tecteren. 10 SURFnet Pact SURFnet Certificate Service End user applications MailFilter SURFgroups Detective Available Currently not available Not used Needs attention Currently not available Available Not used Not used Needs attention Needs attention Available Available Nederlandse versie log off Logged in as: Rteg35 Tuesday 25 april 2006, 14:29 Your profile You Twan Janssen (Rteg35@UVA.nl) UVA Your role(s) Institute Contact (ICP), Helpdesk Contact (HBD), Certificate Contact (QIB) Other UVA contacts >> Domains related to you *.uva.nl;studeren.sterrenkunde.nl;kies-exact.nl All IP/FQDN adresses of UVA >> Monthly usage report >> SURFnet News Change profile 11-10-2006 SURF nieuws SURFNet lanceert NETmon: De dienst voor het monitoren van uw applicatie specifieke IP verkeer Meer >> 10-10-2006 Ticket IP6 Sinds vanavond heeft de actieve server in Arthur problemen. Tot nu toe heeft dit nog geen impact gehad voor klant verkeer. Om de router... Meer >> 09-10-2006 Ticket IP6 Geplande werkzaamheden van Eurofiber: Eurofiber gaat maintenance werkzaamheden uitvoeren op 30 november vanaf 07:00 op fibers regio Zoetermeer. Hierdoor gaan een aantal instellingen hun redundantie naar SURFnet verliezen. Meer >>
Quick launch bar with Detective Knowledge base 8 Quick launch Detective Home Logged on as RTeg35 i Download Download detective About detective Background available on the SURFnet website Knowledge base FAQ, TIPS and artikels which explain detective results Status detective Available for download for all users at: *.uva.nl; studeren.sterrenkunde.nl; kies-exact.nl
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