BORANG PELAWAAN MEMBERI CADANGAN MAKLUMAT KORPORAT SYARIKAT: A NAMA SYARIKAT B NOMBOR PENDAFTARAN SYARIKAT C ALAMAT BERDAFTAR D ALAMAT SURAT MENYURAT E NO. TELEFON F G NO. FAKSIMILI MAKLUMAT PEGAWAI YANG BOLEH DIHUBUNGI NAMA JAWATAN EMAIL WEBSITE NO. TELEFON 1
CADANGAN MENAIKTARAF APLIKASI SISTEM UNISEL (TCMS) Universiti Selangor (UNISEL) mempelawa pembekal yang berkelayakan dan berpengalaman untuk mengemukakan Cadangan Menaiktaraf Aplikasi Sistem UNISEL (TCMS) yang merangkumi sistem berikut: 1. SISTEM PENGURUSAN KEWANGAN 2. SISTEM MAKLUMAT PELAJAR 3. SISTEM PENGURUSAN SUMBER MANUSIA 4. SISTEM E-LEARNING 5. SISTEM HELPDESK 6. SISTEM PENGURUSAN ASET DAN INVENTORI 7. SISTEM PENGURUSAN KENDERAAN 8. SISTEM PENGURUSAN FASILITI KEPERLUAN SISTEM (UMUM) Sistem yang dicadangkan perlu berintegrasi dan bersepadu dengan semua sistem yang berkaitan. Sistem yang dicadangkan juga perlu mempunyai tahap keselamatan yang efisien. Sistem yang berkonsepkan Single Sign-On. Sistem yang bercirikan Mobile Friendly. Menggunakan teknologi terkini- Fully web-based. Laporan sistem yang berkonsepkan Business Intelligence (BI). PENYEDIAAN DOKUMEN RFP Kos yang terlibat didalam penyediaan dokumen RFP ini akan ditanggung oleh pihak pemohon. Salinan pendaftaran Suruhanjaya Syarikat Malaysia (SSM), Borang 24, Borang 49. Salinan pendaftaran sebagai kontraktor dengan Universiti Selangor (UNISEL). Maklumat korporat syarikat termasuk saiz syarikat dan keupayaan kewangan. Ringkasan eksekutif mengenai pendekatan perlaksanaan projek. 2
Proses perlaksanaan projek, project milestone dan serahan projek. Cadangan skop projek. Kepakaran/keupayaan tenaga kerja syarikat. Pengalaman syarikat dalam bidang berkaitan termasuk senarai projek yang telah dilaksanakan. Cadangan prosedur menangani risiko seperti kelewatan projek, isu-isu perlaksanaan dan risiko kewangan yang terlibat; dan Brosur dan dokumen-dokumen lain yang berkaitan. 3
TCMS - DETAILS REQUIREMENT: & SUB- ICT Administration Admin Manage user access & user privilege (single sign-on) 1) Sistem Kewangan Modul Bajet Anggaran Belanja Mengurus Pengagihan Bajet Penambahan/Pengurangan Bajet Pindahan Bajet Modul Pembelian Penyelenggaraan Pembekal Penyelenggaraan Kod Item Pengurusan Sebutharga/Tender Permohonan Pembelian Pesanan Belian Modul Akaun Pembayaran Nota Terima Bekalan Nota Kemajuan Kerja Daftar Bil Acrual Baucar Pembayaran Panjar Wang Runcit Pengekosan Projek Pembayaran Cuti Belajar Tuntutan Perjalanan Pelarasan Pendahuluan Pendaftaran Pelbagai Pengurusan Penyelidikan 4
& SUB- Akaun Amanah Modul Akaun Terimaan Penjanaan Invois Pengurusan Resit Pengurusan Akaun Kutipan BIMB/BSN Pengurusan Kutipan di Pusat Tanggungjawab (PTj) Modul Pengurusan Tunai dan Pelaburan Penyesuaian Bank Pelaburan Modul Lejer Am Setup Lejer Am Penyediaan Jernal Manual Pengeposan Subsistem Penutupan Akaun Pembangunan Carta Akaun (COA) Pelaporan Asas Modul Pembayaran Elaun/Potongan Proses Gaji Bulanan Proses Elauan Bulanan Proses Tuntutan Kerja Lebih Masa Cukai Pendapatan Potongan Pendahuluan Staf Bajet Perjawatan Modul E-Payment Tuition Fees Online Fines Seminars/Conferences Books 5
& SUB- Products Modul Online Services Account Payroll Payment Loan Application Store Requisition Petty Cash Miscellaneous Advance Overtime Travelling Bantuan Zakat My Asset/Inventory Work order GST implementation All related process must GST compliance 2) Sistem Maklumat Pelajar Akademik Bukan akademik (hal-ehwal pelajar) Academic - Setup Handling and maintaining records of intake, semester, semester status, faculties, programs and controls data (for drop down list. e.g: country, race, student status, etc). Handling and maintaining records of event date (open close date for system) for each event by levels and faculty. Event example: Result, student registration, CE/CT, etc. Multiple system owner and multi-level access Academic - Admission Handling inquiries from prospective students. Handling the admissions process (for walk in also). 6
& SUB- Multiple intake online application. Manual application for walk in & international applicant. Existing student application. Conditional offer (final semester student). Update offer. Real-time offer letter Email, SMS & whatsapp features Integrate with finance. Online offer letter. Offline for remote area (Auto insert data when online). To different level. Academic - Student Registration Handling new student registration. Handling existing student registration. Integrate with finance. Integrate with finance. Academic - Student Managing student's profile. Viewing student's profile. Auto proces for batch student status update Handling change program Handling and maintaining franchise and exchange student's record. For viewing only. No updating process. Each status change; integrate with finance. Academic - Lecturer Managing lecturer details. Integrate with HR system. Academic - Programme Management Handling and maintaining programme details. Programme structure. Program study plan. Academic - Course Management Handling and maintaining course details (including prerequisite's and equivalency), course offer Managing class/group details & change group Managing Course Add / Drop Based on program structure. Integrate with finance. Based on student's 7
& SUB- Handling CE/CT vertically and horizontally. Maintaining records of student's absences and attendance. (Auto bar for <80%). program structure and study plan (integrate with student registration). When change of status to DEFER, TERMINATED, QUIT. Academic - Examination Marks entry Online (OBE and non OBE) Manual Grades and GPA/CGPA - auto generated. Slip printing Exam sitting - online. (secure) Result - individual & batch. Exam management. Venue layout Exam sitting checking. Sitting arrangement. Misconduct report. Academic history. Mini transcript. Space setup. Time table setup. Exam time table. Invigilate time table. Integrate with HEP. Academic - Time Table Integrate with facility's Integrate with course management. Can view (next semester course time table) 8
& SUB- Integrate with HR System. Academic - Graduation Audit Batch GRADUATED status during senate. manage convocation management system Clearance Library Medical Transcript printing - individual & batch. Integrate with programme structure. Integrate with library. Integrate with student finance system Academic - Postgraduate (by research programme) Handling related by research programme requirements (that are different from coursework). Student setup Supervisors Progress update Progress report Viva grading / result Transcript Integrate with finance. Academic - Reporting Business Intelligent reporting for ALL modules. Student's portal Providing student's inquiries / reporting Personal details Course details Examination progress Financial details All that related to the above modules and viewable to students. Handling student's application processes Integrate with Student/Academic Management System. CE/CT, Change Program, 9
& SUB- etc. Parent's Portal Providing student's inquiries / reporting Personal details Course details Examination progress Financial details All that related to the above modules and viewable to parents. Integrate with Student/Academic Management System. Akademik - Course Teaching Evaluation Handling online course teaching evaluation survey Produce various stastical analysis reporting HEP - Jaringan Komuniti Permohonan online sebagai sukarelawan Surat tawaran sukarelawan atas talian Boleh upload/download dokumen/borang Merekodkan segala projek dan program yang dijalankan Merekodkan dan memperincikan belanjawan bagi setiap pojek dan program Boleh jana dan cetak sijil penyertaan secara online Merekodkan setiap pelajar yang terlibat dalam projek Laporan : prestasi setiap pelajar, perincian projek, statistik Transkrip aktiviti. ALL modules integrates with student management system. integrate dengan system Finance untuk pembahagian bajet integrated dengan system HEP untuk penghasilan transkrip aktiviti HEP - Disiplin & Pentadbiran Aduan : boleh view aduan-aduan yang direkodkan oleh kolej kediaman, pejabat keselamatan, unit peperiksaan Integrated dengan sistem kewangan bagi tujuan auto 10
& SUB- Setiap aduan yang diterima, tindakan susulan dan keputusan perbicaraan mahkamah direkodkan. Merekodkan kesalahan tatatertib pelajar Pelajar boleh tahu bila tarikh perbicaraan diadakan. Pengurusan kes bagi perbicaraan perlu direkodkan. Data pelajar harus dikemaskini bagi memudahkan pihak HEP menghubungi pelajar bagi tujuan perbicaraan Saman : merekodkan setiap salinan yang diterima / melihat rekod saman yang telah dikeluarkan oleh pihak kolej kediaman, pejabat keselamatan, fakulti. Bayaran saman terus dikreditkan ke akaun pelajar Data tak boleh trace jika saman lambat key in dan pelajar berhenti dari Unisel Kad matrik : merekodkan kad yang hilang, remarks punca kehilangan dan jana slip sementara. Jika tiada permohonan atau pun laporan kehilangan, kad tidak akan dicetak semula Bayaran gantirugi/proses pencetakan semula auto debit ke Pejabat Kewangan Pengesahan visa (merekodkan tarikh tamat visa) Auto alert 3 months earlier for visa renewal Auto blocked all access to any application if visa tamat. Auto update passport no Auto alert bagi fakulti tentang tempoh pengajian pelajar Boleh mengenalpasti pelajar yang berstatus terminated debit saman, ganti rugi dan denda. Integrated with finance o auto kredit ke akaun pelajar bagi bayaran pembaharuan visa pemulangan semula lebihan yurang pengajian (jika ada) Integrate with finance. HEP - Antarabangsa 11
& SUB- supaya pelajar boleh di hantar pulang ke Negara asal dan visa dibatalkan. Merekodkan pembaharuan dan pendaftaran insurans pelajar Can retrieved new student data and can determine which student are insured or not insured Auto debit to finance system once renewal done. To record panel clinic data and medical claim Tajaan : merekodkan data penaja dan pelajar yang ditaja serta jumlah yang ditaja berserta dengan tempoh tajaan. Boleh extract dan import data text file yang diterima daripada penaja atau agensi Can cater duplicate sponsorship record Online (student portal/estudent): room booking Self check in Complaints request change unit trace parcel register electrical appliances view tenant history, disciplined record Akuan penerimaan perabot New applicant can reserve room after confirmation fee verified. HEP - Kebajikan HEP - Hostel/Resident Student module Integration with other system requirement: Helpdesk System - general complaints (kerosakan) Facility management system manage booking for hostel facility (vice chancellor hall, court, etc Fleet management system - student and tenant to 12
& SUB- HEP - Hostel/Resident Admin module HEP - Hostel/Resident Fellow module Multiple type hostel setup manage booking (per group, individual) manage Complaints can view and manage Summons & penalty record auto and manual room allocation can cater for multiple type check in: single room sharing room transit permanent/normal Change unit/transfer Check out BI reporting Ganti rugi (bg kerosakan yang dilakukan pelajar) auto-debit to student account Fellow profile Duty roaster Can view and key in summons or penalties, disciplined record, health or emergency cases, unit visiting Can view tenant history register their vehicle Clinic visit tracking record - record tenant going to clinic at night Utility Management Module - staff hostel to record & monitor hostel utility usage Student Portal- student which is tenant can view all their function in the portal such as booking, complaints, check in Discipline module (HEP) - hostel staff to key in discipline and penalty Finance system (auto-debit hostel fee) o Normal fee (single) o Double pax fee o Premium room fee o New checked-in tenant at any time Other requirement: Spot check - to provide 13
Sistem Pengurusan Sumber Manusia (HRMS) & SUB- Student satisfaction survey Handling student satisfaction survey Produce various analysis reporting device such as tablet or portable bar code reader with offline database Employee Profile Can update personal records General in all HR modules: Integrate with payroll and Payroll Time and Attendance Performance Automates the pay process by gathering data on employee time and attendance Calculating various deductions and taxes Generating periodic pay cheques and employee tax reports Pay slip and EA Forms online OT calculation Alert button if employee is excessive medical provisions Can calculate total hours for OT Can cater how many times employee absent / late Amaran untuk kelewatan yang melebihi had yang ditetapkan Can cater public holiday and leave GCR record from first year of employment Alert button for employee reminder if the total balance of AL is minimum. Can set working hours Online KPI (SKT) finance system for any claim or salary deduction. Integrate with time attendance and leave module 14
& SUB- Appraisal Training Employee Benefits Leave Module Staff Satisfaction Survey System To record staff movement staff penalty staff disciplinary To administer and track employee training and development efforts. allows HR to track education, qualifications and skills of the employees allow managers to approve training, budgets and calendars alongside performance management and appraisal metrics set a limit for staff attending courses/training to record employee attendance for courses/training untuk cuti belajar : perlu muat naik laporan di sistem dan rekod belajar to record all benefits such as allowance, car, house, etc salary increment insurance/epf/socso Online leave application multi levels leave approval methods approve / reject leave online Instant update of leave application status to applicant via e-mail or alternatively view from system. Handling staff satisfaction survey Produce various analysis reporting e-learning Content Create slide (with predefined template) ALL modules integrated 15
& SUB- (Learning Management System) Upload teaching material (any file format) Online download notes Upload assignment file Submit assignment Online quiz/test Forum/chat Share video/audio Interactive interface (looks alike social media) View courses from previous semester Create sub group Broadcast message to groups or faculty Mobile friendly (mobile apps for LMS) Can do an online class (video conferencing) Any lesson can be recorded into video. So student can view again if they missed the lecturing session. Student only can proceed to the next topic or session if they finish viewing or reading every single page or video. Device for recording class Monitor student & lecturer participation Assess student performance Can backup and restore each courses with student information system and HR system to cater data for course registration, lecturer info, and course offered. Monitoring Assessing Backup and restore Sistem Pengurusan Aset Accepting asset Alert expected delivery item date. Auto separated asset or inventory. Integrated with finance (purchasing module) 16
& SUB- & Inventori Price depreciation asset for current year. Device reader attach with printing capabilities (with offline asset database) Save data and count item. Movement Online application (Borrowing). Transfer asset applying (online). Alert staff to return item. History and reporting (staff can view on portal: borrow or etc.) Tracking asset and inventory (admin) Disposal Online meeting decision (disposal) BI Reporting Sistem Pengurusan Kenderaan (Fleet Management System) Sistem Pengurusan Fasiliti & Record Keeping Booking Administration Helpdesk Rekod perjalanan harian pemandu Rekod Touch n Go (RM500 Sekali Topup) Rekod pengisian minyak (Kad Kredit) Rekod Servis kenderaan dan Minta PR (Payment) Record cukai jalan/ insurance / permit / lessen tambahan bas Rekod maklumat pemandu Rekod saman atas kenderaan Record sewaan kenderaan luar PR (Payment) Online booking Handling panel registration for maintenance User allowed to input Feedback. Non-scheduled maintenance. Integrate with finance Integrate with HR Unit kenderaan hanya menguruskan kenderaan rasmi sahaja. Kenderaan pelajar di kawal selia oleh Unit Keselamatan. 17
Infrastruktur & SUB- Project management system Space management Booking and renting Maintenance Utility Usage monitoring View project progress from Purchase Request till project completed Facility give feedback or approve on performance stage such as approval Setup space detail such as capacity, owner, room size Display layout floor plan and building plan Every unit/space must have owner for booking admin Type of room. E.g: lecture room, lecture theatre, hall, tasik, computer lab, science lab, booth, parking lot, meeting room, sport complex (soccer field, badminton court, stadium), café, staff house and VIP bungalow. Able to provide quotation, billing and payment Alert staff technical for room preparation Booking detail - record equipment (AV, chair, table) Scheduled: civil mechanical electrical landscape general (e.g: PA system) Electric, water, IWK etc BI reporting (for usage analysis & etc.) Helpdesk system Ticket Management Email ticketing Reusable replies with canned responses Automatic solution suggestion ALL modules integrated with finance (vendor profile, purchasing, etc) Integrated with timetable Integrate with timetable Each space renting controlled by different user (owner). E.g: NC Office, ict, Pembangunan, faculty, etc. 18
& SUB- Automatic email notifications Custom ticket views Add tags to tickets, solutions and contacts Merge and split tickets Add public and private notes to tickets Add watchers to a ticket Assume identity of other agents Send outbound email Export tickets Time tracking Integrate customer satisfaction surveys Automatic ticket assignment Support multi-language Dashboard report Integrated with asset/inventory management integrated phone channel Multiple incoming and outgoing mailboxes Mobile access Whatsapp support Google apps integration Knowledge-base, Q and A, Suggestions and Download support Multi-channel Support Knowledgebase / Self Service / FAQ 19
SKOP KERJA Pembekal perlu mencadangkan sistem yang telah sedia digunakan tanpa perlu pembangunan. Sistem hendaklah boleh disesuaikan/customized mengikut keperluan UNISEL. Sistem hendaklah boleh diinstall di dalam hardware sedia ada di UNISEL. Pembekal perlu menyediakan cadangan project milestone bagi setiap system. Pembekal perlu mencadangkan keperluan perkakasan minimum bagi instalasi sistem. Pembekal perlu menyediakan pasukan migrasi sistem dan mempunyai perancangan migrasi yang lengkap. Sebarang pertanyaan boleh diajukan melalui email kepada projekict2016@unisel.edu.my. Sebarang kaedah pertanyaan lain tidak akan dilayan. 20