STRESS & RESILIENCY SKILLS

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David and Karen Gamow Clarity Seminars 240 Monroe Drive, Suite 215 Mountain View, CA 94040 Dear David and Karen, I am writing to let you know that I have heard excellent reviews of your three-hour stress management seminar, Breaking the Cycle of Stress, which you conducted yesterday for 14 of our Directors of Finance and Administration and senior management staff. They commented that it was fabulous and the fastest 3 hours they had ever spent. I heard some remarkable reports of the benefits people experienced. Due to the excellent feedback, we would like to have you return for an encore presentation. We have also received an inquiry about doing a session for one of our other departments. One of the participants wrote: I couldn t wait to tell you how much I appreciated the workshop. I am never able to sit in a chair for long due to my bad back. Yet, I had absolutely no trouble sitting the entire three hours without even a hint of being uncomfortable (which I am 99.99% of the time). Another positive outcome is that I have done the guided exercises 5 days in a row and am seeing tremendous ongoing benefits [in both pain relief and communicating more effectively with others]. I can t begin to thank you enough for the workshop and all that I learned and gained from it. The benefits are incredible. Meeting these presenters has changed life dramatically for me in so many ways and in such a short time. Thank you so much for the wonderful experience you provided for our administrators, and for providing a very useful, worthwhile training session for our professional staff. They not only found it informative, they are very enthusiastic about incorporating the techniques they learned into their everyday work life. Sincerely, Cori Bossenberry Director Human Resource Group

2425 Geary Blvd. San Francisco, CA 94115 David and Karen Gamow Clarity Seminars 240 Monroe Drive, #215 Mountain View, CA 94040 Dear David and Karen, I just wanted to thank you for presenting such a cogent and much needed seminar for our Ob/Gyn residents. It was exactly what I was hoping to give to our hard-working group. To have longevity and success as a physician, we all need to gain mastery over our own stress and ourselves, or we become depleted and burn out at the source. As I said to the group before your program, it s like the airline announcement that in case of an emergency, we need to first place the oxygen mask securely over our own face before we can help the one next to us. To become effective healers, we need to break our own cycle of stress so our compassion and skills are better able to pour out to help those in need. Robin Field, M.D. Ob-Gyn Residency Program Director Kaiser Permanente, San Francisco (testimonial received by email)

Dear David and Karen, As coordinators of the 2008 Patient Caregivers Symposium, we want to thank you for your very special part as the Keynote Speakers for our June 5th event. Your presentation Martial Arts for the Mind fit beautifully with our theme of coping with change and reducing stress, and blended superbly with the speakers that preceded and followed you. The strength of your topic ensured a highly successful, informative, and fun event. Evaluations were positive, and we have received many comments from staff stopping us in the halls offered thanks and praise. Several staff told us they have begun doing the short meditation exercise and they do feel it is making a subtle difference they can notice. Enclosed are the evaluation summaries for your review. Your overall ratings averaged from 228 participant evaluations are excellent: Knowledge was rated 4.6 of 5 and Style rated 4.5 of 5 maximum scoring. The comments are transcribed from the evaluations. After reviewing the comments and talking with participants and our team of helpers, many of whom are also educators themselves, we feel you delivered what we hoped your presentation would offer our attendees. It was as much our delight to work with you both, during our planning phase prior to the June 5th event, as it was to participate during your presentations that day. We would highly recommend you to any other Sutter and healthcare groups who may be looking for speakers on your topic. With much gratitude and appreciation, THANK YOU, David and Karen! Kay Jelton Marci Lampe Nora O Neill

David and Karen Gamow Clarity Seminars 240 Monroe Drive, Suite 215 Mountain View, CA 94040 Dear David and Karen, Our people loved your training last week. People gave it an average rating of 9.6 out of 10. Staff requests to attend and attendance were at an all time high for this class. Many more staff would like to take the training. We almost never bring in outside trainings because our budget is somewhat limited, but I am hopeful we can find a way to bring you back in the spring. I was impressed with the benefits of the program, and the motivation people felt. People came away knowing that they could take simple steps to immediately improve their ability to communicate and work effectively with others. The attendees really came to see that they can have much more control over their reactions than they normally think is possible. The analogies and stories were very powerful. The relaxation and breathing techniques are also very effective. Several participants with serious pain reported significantly reduced pain after just one exercise. I highly recommend this training. Thank you for bringing this program to our staff. Sincerely, Leila Llewelyn, Director of Education

David and Karen Gamow Clarity Seminars 240 Monroe Drive #215 Mountain View, CA 94040 Dear David and Karen, Once a year, our office brings in special training to benefit the staff and the operation of the clinic. This year, for the first time, we chose your training, to help us learn how to deliver top quality customer service to our clients and stay sane in the process. Many of our clients are low-income with sick and struggling children. It s a very high pressure situation for them, and for us. Your training was really outstanding - one of the best I have ever attended. It was motivating and insightful. Our staff gained tools that many are using every day to feel more of a sense of self-mastery and control over their lives. The feedback was very positive from everyone, from doctors to the administrative support. I think the doctors appreciated it the most, actually. You opened up a group discussion on issues we have not addressed so openly in the past: stress, how we respond to it, and how we treat each other under pressure. I am seeing a real difference in myself and others, and I wanted to thank you for bringing this program to our group. I recommend your training with enthusiasm. Sincerely, Linda Olson, Office Manager Bay Area Pediatric and Pulmonary Clinic

Cancer Center P.O. Box 210, Clearwater, Florida 34617-0210 Lykes Centers For Radiation Therapy Clearwater Campus 300 Pinellas Street Clearwater, FL 34616 813-462-7045 Largo Campus 198 14th Street SW Largo, FL 33770 813-462-7245 Powell Center Pavilion 303 Pinellas Street Clearwater, FL 34616 813-462-2100 Education and Support Cancer Patient Support Services (CaPSS) Oncology Data Center American Cancer Society Independent Home Health Care Clinical Services Intravenous Therapy Enterostomal Therapy Head and Neck Clinic Pain Management Services David and Karen Gamow Clarity Seminars 240 Monroe Drive, Suite 215 Mountain View, CA 94040 Dear David and Karen, I wanted to thank you for bringing your meditation and stress reduction training to our patients and health care professionals. Your programs were a tremendous success. We heard so many positive comments from participants, and saw how much people had appreciated and benefitted from the experience. I only wish it had been longer. Next time, it will be! I was struck, also, at how many people attended. There were more than 60 participants, one of the best-attended programs we ve sponsored this year. It was clear from the feedback your program answers a pressing need. You are providing invaluable tools for stress reduction and pain management that anyone can learn in just a few hours. The face of modern medicine is changing, and you are helping all of us to be a part of that change. Come again! We d love to host you again, next time you are on tour here. Meanwhile, best wishes from all of us Powell Cancer Pavilion. Sincerely, Lance Samms, LCSW Team Leader and Counselor Cancer Patient Support Services Powell Cancer Pavilion

1200 Seventh Ave. North St. Petersburg, FL 33705 (727) 825-1100 David & Karen Gamow Clarity Seminars 240 Monroe Drive, Suite 215 Mountain View, CA 94040 Dear David & Karen, On behalf of the Team Members at St. Anthony s Health Care, we want to thank you both for the dynamic and interactive training that you provided. According to the program evaluations, 95% of participants rated the program as excellent. Comments of what participants liked most about the program include, being given practical, learnable, teachable tools to handle stressful situations better, and the opportunity to practice meditation techniques during the training and take a tape home to practice. Participants also commented on David s great sense of humor and use of real-life stories in the presentation, Karen s calming voice and the relaxed atmosphere and group interaction without being put on the spot. At St. Anthony s Hospital, our Team members, whether in direct patient care or not, are continually faced with stressful situations in their personal lives and on the job. It was my hope that the training would teach them the tools to effectively deal with their response to stress as well as the ability to understand how simple breathing techniques can positively affect their health. We can say with confidence that you succeeded on both fronts! We are anxious to have you back in the fall when you return to the Tampa Bay Area so that you may train many more of our Team Members. Based on the comments we received it is apparent that the skills and techniques that you shared will be an invaluable asset to supporting our health care s mission of meeting the needs that we serve. Best regards, Dani Walter, MPH Integrative Medicine Coordinator Chris Peterson Team Wellness Coordinator

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