Useful links National Bank of Austria Austrian Payments Council (in German language only)

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SEPA in Austria Useful links National Bank of Austria www.oenb.at/en Austrian Payments Council (in German language only) www.austrianpaymentscouncil.at Quick facts International Bank Account Number (IBAN) IBAN structure Austrian IBAN accounts have 20 characters Country code 2 letters Check digit 2 numbers Austrian legacy bank code (Bankleitzahl) 5 numbers Austrian national legacy account number 11 numbers Position 1 and 2 Position 3 and 4 Position 5 to 9 Position 10 to 20 AT 12 12345 12345678901 4 SEPA Country Sheets - Austria

IBAN conversion services Local Austrian legacy account numbers and bank codes (Bankleitzahls) can also be converted to their IBAN format using a service provided via the Austrian Society for Payment System Research and Cooperation ( STUZZA, see www.stuzza.at). Your legacy account numbers are forwarded to the account holding bank, which will convert the legacy account to IBAN and will reply to STUZZA. If you deliver STUZZA a file with your Austrian counterparties, the total conversion cycle via STUZZA is approximately two weeks. RBS offers you legacy Austrian account to IBAN conversion services and, if needed, automated enrichment of your payment files, as part of RBS SEPA Accelerator. To learn more about these services please contact your RBS representative. Local payment formats Legacy file formats that can be used until 1 February 2014 Edifact Paymul V3 Edifact DirDeb V3 For domestic non-urgent euro credit transfers and for cross-border non-urgent euro transactions within SEPA zone For domestic euro direct debits By 1 February 2014 you are required to use ISO 20022 XML (CGI) files as a replacement for the abovementioned files, except for niche products. RBS offers you value-added solutions to file translation and enrichment, so that your legacy files are translated for you, as part of RBS SEPA Accelerator. To learn more about these services please contact your RBS representative. Payment instruments: convergence to SEPA Legacy payment instruments Domestic single and batch ACH EUR payment SEPA payment instrument SEPA Credit Transfer (SCT) International Standard Payment in SEPA zone and in euro Legacy collection instruments Domestic direct debit (Abbuchungsauftrag) Non pre-authorised direct debit (Einzugsermächtigung) SEPA collection instrument (SDD) Business to Business SDD Core 5 SEPA Country Sheets - Austria

Legacy instrument Card payments resulting in a pre-authorised direct debit (ELV - Elektronisches Lastschriftverfahren) ATIB - credit transfer (image of the customer s paper instruction form is forwarded along with the payment order) Which will be continued as Niche Continued as SEPA Niche Product until 1 February 2016 Continued as SEPA Niche Product until 1 February 2016 Derogations Derogation Applicable date Applicable Significance for you Translation from BBAN to IBAN Start 01-02-2014 End 01-02-2016 No You are required to provide ordering and beneficiary account numbers in IBAN format for all non-urgent euro transactions within SEPA zone after 1 February 2014. Niche products Start 01-02-2014 End 01-02-2016 ISO 20022 XML Start 01-02-2014 End 01-02-2016 IBAN and BIC Start 01-02-2014 End 01-02-2016 Source: European Central Bank Yes No No Two legacy products: Elektronisches Lastschriftverfahren - ELV (electronic pre-authorised direct debit scheme) and ATIB - credit transfer (image of the customer s paper instruction form is forwarded along with the payment order) will not yet migrate to SEPA and will be continued until 1 February 2016; SEPA requirements (IBAN and XML) do not apply to niche products. You are required to use only SEPA payment instruments for all other non-urgent euro transactions within SEPA zone after 1 February 2014. You are required to use only ISO 20022 XML messages for bulk non-urgent euro payment and collections files within SEPA zone after 1 February 2014. You are no longer required to provide BIC codes for national SEPA payments and collections after February 2014; IBAN will suffice for identification of your national counterparty. 6 SEPA Country Sheets - Austria

Comparison on legacy and SEPA Credit Transfers Scheme Legacy SEPA Credit Transfer File format Edifact Paymul v3 XML Pain.001.001.03 Support of SCT Yes Yes Ordering customer and beneficiary account details BBAN and IBAN accounts with BIC codes IBAN accounts and BIC codes Eligible beneficiaries Consumer and Business Global Consumer and business in 32 SEPA countries Delivery timelines for debit on day D D D RBS cut-off time at D* Access Direct / SWIFTNet FileAct 15h00 CET; Access Online / Local Electronic Banking / SWIFTNet FIN - 15h30 CET 12h00 CET (14h00 CET from September 2013) Book date / value date (when received prior to cut-off time) : D Credit: D : D Credit: D Clearing and settlement Bilateral clearing EBA STEP2 on D *Cut-off times are applicable for those formats/channels that support legacy scheme in the country. Additional optional services Austria plans to adopt the optional SDD Core Scheme cycle COR1 on a national level. This scheme allows for shorter (D-1) file submission timelines for first/one-off and recurrent collections compared to the regular Core scheme timelines, with D-5 and D-2 respectively. All other characteristics of this scheme are the same as for the regular SDD Core scheme. RBS intends to support SDD COR1. 7 SEPA Country Sheets - Austria

(SDD) management Creditor Identifier for SDD Austrian SDD Creditor Identifiers have 18 characters Country code 2 letters Check digit 2 numbers Business code (set yourself) 3 letters Austrian National Creditor Identifier (your legacy creditor identifier) 11 numbers NB: always starts with a zero (i.e. position 8 is always a zero) Position 1 and 2 Position 3 and 4 Position 5 to 7, default ZZZ Position 8 Position 9 to 18 AT 12 ZZZ 0 1234567890 Source: European Payments Council In Austria, the Austrian Central Bank (Oesterreichische Nationalbank) is the central issuing and checking point for the Austrian Creditor Identifiers. Your SDD Creditor Identifier can be requested at RBS. Comparison of legacy and SDD Scheme Non pre-authorised direct debit (Einzugsermächtigung) Domestic direct debit (Abbuchungsauftrag) Core Business to Business File format Edifact V3 DirDeb Edifact V3 DirDeb XML Pain.008.001.02 XML Pain.008.001.02 Supportive of SDD No No Yes Yes Debtor and creditor account details Legacy accounts and legacy bank codes(bankleitzahls) Legacy accounts and legacy bank codes (Bankleitzahls) IBAN accounts and BIC codes IBAN accounts and BIC codes Eligible debtors Consumer and business but only in AT Consumer and business but only in AT Consumer and business in 32 SEPA countries Business only in 32 SEPA countries Micro enterprise Not applicable Not applicable Not applicable Seen as Business Mandates Creditor holds a paper version Creditor holds a paper version checked by debtor bank prior to execution Creditor holds a paper version Creditor and debtor banks hold a paper version 8 SEPA Country Sheets - Austria

Scheme Non pre-authorised direct debit (Einzugsermächtigung) Domestic direct debit (Abbuchungsauftrag) Core Business to Business Mandate migration Yes, to Core Yes, to Core Yes, from legacy Never, always new mandate required Mandate check Not required Checked by debtor bank Not required Obliged to check every transaction against the mandate, before debiting Frequency One-off or recurring One-off or recurring One-off and recurring One-off and recurring Delivery timelines for debit on day D RBS cut-off time on delivery day* Pre-notification timelines D-1 D-1 D-5 for first/ one-off D-2 for recurrent/ last 16:00 CET 16:00 CET 09:00 CET (from June 2013) Optional Optional 14 calendar days prior to day D unless otherwise agreed with debtor D-1 09:00 CET (from June 2013) 14 calendar days prior to day D unless otherwise agreed with debtor Refund rights Consumers: 8 weeks after D Businesses: none (13 months for unauthorised debits) Consumers: 8 weeks after D Businesses: none (13 months for unauthorised debits) Consumers: 8 weeks after D Businesses: 8 weeks after D (13 months for unauthorised debits) Businesses: none (13 months for unauthorised debits) Returns (by debtor bank) Reversal (by creditor) D+2 by debtor bank D+2 by debtor bank From D to D+5 From D to D+2 From D to D+42 From D to D+42 From D to D+5 From D to D+5 9 SEPA Country Sheets - Austria

Scheme Non pre-authorised direct debit (Einzugsermächtigung) Domestic direct debit (Abbuchungsauftrag) Core Business to Business Clearing and settlement Bilateral clearing Bilateral clearing EBA STEP2 EBA STEP2 *Cut-off times are applicable for those formats/channels that support legacy scheme in the country. Reason code usage In case of unsuccessful collection, the R-transaction reason code ISO Rejection Code AM04 (Insufficient Funds) will not be used by Austrian debtor banks due to local law; meaning this code will not be reported when collecting in Austria. Code MS03 (Reason not Specified) may be reported instead. Exception handling of legacy Direct collections At the time of writing, the rules of post-migration handling of R-messages related to legacy direct debit collections have not yet been established. This is currently under investigation in the local bank community. Mandate management Legacy mandate migration Legacy mandates can be migrated to the SDD Core Scheme. If you wish to use the SEPA Business to Business Scheme, you need to issue a new SEPA-compliant mandate and ask the debtor for a new signature. When the first SDD collection has been correctly processed, the legacy mandate is considered migrated. First SDD Core Collection Instruction Due to the fact that Austrian legacy schemes do not carry mandate information, the migration to SDD Core is done by using the transaction type FIRST. In this way the mandate-related information will be stored at the debtor bank. 10 SEPA Country Sheets - Austria

Additional mandate requirements Neither Abbuchungsauftrag nor Einzugsermächtigung schemes support the IBAN, BIC, Unique Mandate Reference and the Creditor Scheme Identification. They must be made available in your ISO 20022 XML Pain 008.001.02 collection message. Following table shows a comparison between the most common fields used in the legacy and SDD mandates. Additional mandate requirements Mandate EE/LS Fields SDD Fields Unique Mandate Reference Not used Mandatory Name of the debtor Mandatory Mandatory Address of the debtor Mandatory Optional Postal code/city of the debtor Mandatory Optional Debtor s country of residence Not used Optional Debtor s account number IBAN Not used Mandatory The BIC code of the debtor bank Not used Mandatory Name and address of debtor s bank Mandatory Not used Creditor company name Mandatory Mandatory Creditor s identifier Not used Mandatory Creditor s address street and number Mandatory Optional Creditor s postal code and city Mandatory Optional Country of the creditor Not used Optional Type of payment Recurrent and one-off (optional) Mandatory one-off allowed Signature place Optional Optional Date and signature(s) Mandatory Mandatory Additional attributes for information only: Debtor identification code Not used Optional 11 SEPA Country Sheets - Austria

Mandate EE/LS Fields SDD Fields Name of the Debtor Reference Party Identification code of the Debtor Reference Party Name of the Creditor Reference Party Identification code of the Creditor Reference Party Not used Not used Not used Not used Optional Optional Optional Optional Underlying contract identifier Optional Optional Contract description Mandatory Optional Expiry date Optional Not Available RBS offers you translation and enrichment of your legacy mandates to SEPA standards, as well as a full life cycle mandate management tool, as part of RBS SEPA Accelerator. To learn more about these services please contact your RBS representative. 12 SEPA Country Sheets - Austria

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