Multipurpose Senior Services Program (MSSP) An Overview of CalOptima MSSP



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Multipurpose Senior Services Program (MSSP) An Overview of CalOptima MSSP Snack & Learn May 29, 2012 1 Supported by the California Department of Health and Human Services Agency and U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services under Grant CFDA 93.779 2 1

Agenda Welcome Multipurpose Senior Services Program QA & Closing Remarks 3 Multipurpose Senior Services Program (MSSP) An Overview of CalOptima MSSP Jim Pijloo, LCSW Manager Evelyn Rounds, LCSW Site Supervisor CalOptima 4 2

MSSP: TOPICS TO COVER TODAY 1. Purpose of the Multipurpose Senior Services Program 2. Historical Relevance & Content 3. Oversight & Monitoring of the MSSP 4. Funding Sources 5. The Program s Requirements 6. MSSP s General Services & Staffing 7. The Future of MSSP 5 The primary objective of MSSP To avoid or delay the premature placement of persons in nursing facilities, while fostering independent living in the community. MSSP provides intensive case management services to eligible clients and their families to enable clients to remain in their own homes. Services must be provided at a lower cost than for nursing home placement. Under federal rules, cost must not exceed 95% of nursing home costs. MSSP case management lowers the state ss chronic health care costs by arranging for home-based services to frail elders on Medi-Cal whose physical or mental disabilities make them eligible for nursing home placement. 6 3

MSSP - History Efforts To Address The Frail Elderly in California Demonstration Project to being a Statewide Program Cost Effectiveness & MSSP Site Expansions CalOptima MSSP Began in March 2001 Consolidated Efforts in Orange County (2008) A New Precedent of two MSSP Sites under one roof 7 MSSP - Funding & Oversight Medi-Cal 1915(c) Waiver & Federal Funds Centers for Medicare & Medicaid Services (CMS) Department of Health Care Services (DHCS) California Department of Aging (CDA) 8 4

MSSP Program Requirements Who is Eligible? A person must meet all of the following requirements: Age 65 or older Receiving Medi-Cal (no Share of Cost) Certifiable for placement in a nursing facility Residing in the catchment area of Orange County Appropriate for case management services Able to be served within MSSP s cost limitations 9 MSSP Who can make referrals? How does one make a referral? What does it take to get someone on MSSP? 10 5

MSSP Staffing & Services Site Director (CalOptima Manager) Supervisor Social Work Care Manager Nurse Care Manager Pharmacist Accounting Specialists & Office Administrative Assistants CalOptima the Organization 11 MSSP Home Based Care Management Coordination with the Client s Support System Services Informal Referred Purchased 12 6

MSSP Informal Services Family Personal Representatives (Power of Attorney) Spiritual Support System Friends and Neighbors 13 MSSP Referred Services In Home Supportive Services (IHSS) Community Based Adult Services (formerly ADHC) Home Delivered Meals (Meals on Wheels) Housing Allowances (HUD) Social Security Benefits (SSI) Legal Aid Society City Funded Programs Medicare Covered Services: Home Health, Hospice, Durable Medical Equipment (DME), Medications, etc. Medi-Cal Covered Services: Out-of-Home Respite, Incontinent Supplies, Portable Ramps, Grab Bars 14 7

MSSP Purchased Services Emergency Response Unit & Pendant (Link to Life) Homemaker Chore Supplemental Services Personal Care Supplemental Services Diet Compliant Home Delivered Meals Oral Nutritional Supplements (Ensure & Glucerna) Medication Reminder Boxes Handyman Services In Home Respite Transportation (Taxi & Transportation Escort) Buying Microwaves, Refrigerators, Handheld Showers, Bath Mats, Sharps Containers, and Stoves 15 MSSP Program Operations Client Participation Annual Reassessments Quarterly Home Visits Monthly Contacts Annual Level Of Care Certifications Opposite Discipline Home Visits Maintaining Client Records Mutual Care Planning Maintaining Costs Clients Right to Appeal State Fair Hearings Maintaining a Wait List 16 8

Questions 17 Mission Statement CalOptima s mission is to provide members with access to quality health care services delivered in a cost-effective and compassionate manner. 18 9

Closing Complete Evaluations Next session In-Home Services (public IHSS and private) July 31, 2012 Thank you 19 10