Service WhiteBook Service WhiteBook AnchNet 2010.1 DataCenter Re-Colocation
Content 1. Overview... 3 2. Flow chart of data center Re-location... 4 3. Asset Inventory...4 3.1 Hardware asset inventory...4 3.2 Software asset inventory......4 3.3 Inventory of data assets...5 4. Asset check...5 4.1 Equipment asset check...5 4.2 Software assets Check...5 4.3 Data assets Check...5 5. System Analysis...5 5.1 Topological Analysis...5 5.2 System correlation analysis...5 6. Re-location solution......6 6.1 New architecture solution of data center...6 6.2 Re-location process design...6 6.2.1 Downtime Re-location solution...6 6.2.2 Redundant Re-location solution...7 6.3 Transportation and insurance...7 6.4 Risk and Impact Analysis...7 6.5 Recoverability design......7 7. Re-location solution confirmation...7 7.1 Architecture solution of Data Center confirmation...8 7.2 The Re-location process confirmation...8 7.3 Transportation and insurance confirmation...8 7.4 Risk and Impact confirmation... 8 7.5 Recoverable solution confirmation...8 8. Preparation......8 8.1 Final confirmation on time nodes by each party...8 8.2 Resources preparation for new data center...8 8.3 Establishment of recoverable mechanism...8 9. Re-location implementation...8 10. Acceptance...... 9 11. Written in the last......9
1. Overview Because of the increasing importance of IT application in the enterprises, companies are becoming more rely on data centers.business development, the amount of data growing and changing of applications depend on the transformation of data centers, correspondingly, it is often occurring that the transformation of the data center is directly associated with data center Re-location. Recently, many enterprises carry out the work of "integrate islands of information" to reduce management complexity, improve efficiency, optimize resource utilization and reduce total cost of ownership. Throughout the work of "integrate islands of information", the data center transformation and Re-location are greatly involved in; meanwhile, a large number of issues as "in sufficient preparation", "unexpected risk" "insufficient security measures", etc. are all exposed. Because the data center is the core of IT and information of enterprise, the problems encountered during the Re-location process could be an immeasurable loss of business! With years of successful experience of data center services, Anchnet provides professional networking, storage, servers, systems team of experts, standardized operating procedures and methodology, finally, the professional data center Re-location services for every enterprise! 2. Flowchart of data center Re-location
3. Asset Inventory The asset inventory will be carried on of the data center being used by enterprise to establish and make confirmation the list of asset inventory to be re-located, if it is required to account the value of assets by professional audit organization. Assets is defined in three elements: hardware, software and data. 3.1 Hardware asset inventory Hardware devices including: network equipment (switches, routers, firewalls, etc.), the server device (rack servers, tower servers, blade servers, minicomputers, medium, etc.) and storage devices (enclosures, NAS, SAN, etc.). The inventory of hardware devices is including all the hardware equipment manufacturers, device model, device use, and detailed device configuration for the establishment of "equipment list of assets." 3.2 Asset inventory of software Software including: the operating system (server operating systems, network equipment, operating systems, etc.) and applications (installation of third-party applications on the server, independent research and development solution, etc.). The inventory of the software contains all the software manufacturers, software name and version of applications and software configuration in detail for establishing the "software asset inventory." 3.3 Inventory of data assets If it is required by user, Anchnet will also be helpful of the user's inventory of data assets. The inventory of data assets is including: a database for storing data, and important text documents. The inventory of data assets is including all the important data and file name, version and purpose of utilization for establishing the "data asset inventory." 4.Asset check User can have the asset check based on the "equipment list of assets", "software asset inventory" and "Data Assets" provided by Anchnet.The project is recognized to move onto the phase of system analysis based on the confirmation of assets check (including all the necessary Re-location of assets, and record correctly); on the other hand, errors are errors found in the list of assets, it is needed to return to the re-inventory of the assets!
4.1 Equipment Asset check According to the "equipment list of assets" by Anchnet, the equipment asset check is to check whether the set contains all the necessary equipment to re-location equipment (to check if there is any omitted); to check listed equipment of model, purpose of utilization and the configuration whether is in line with the actual situation (to check if it is recorded correctly) one by one. 4.2 Software Asset check According to the "software asset inventory" by Anchnet, the software asset check is to check whether the software contains all listed in the system being used and the application (if there is any missing); to inspect the software solutions listed in the version, purpose of utilization and configuration is consistent with the actual situation ( if it is recorded correctly). 4.3 Data assets check According to the "data asset inventory" by Anchnet, the data assets check is to check whether the data listed in the database contains all the required Re-location and important documents (if there is any missing); to inspect the data in the data set name, file name, purpose, and whether the version with the actual situation match (if it is recorded correctly). 5. System Analysis Analysis on existing data centers to establish the system "network and service topological map" and the system correlation of the data center with multiple business to confirmation the interactions among systems. It is critically necessary to develop the solution of re-location and the system recoverable solution after re-location. 5.1 Topological Analysis Based on the assets list analysis related network structure of assets and the asset utilization purpose analysis related business structure, the "network and service topological map" for the re-location is established for business recovery solution. 5.2 System Correlation Analysis For medium and large data centers with multiple business systems, because of the directly or indirectly potential correlations among various systems, the operation of system may affect on other business systems. Therefore, the correlation in systems must be confirmed prior to re-location solution development. It is important to clarify which systems can be re-located independently and which are required to re-locate together and so on, in order to develop comprehensive re-location solution! Establishing the "systems correlation analysis report", and take that as the basis for the development of the Re-location solution.
6. Re-location solution Re-location solution is developed based primarily on the "list of equipment assets", "software asset inventory," "Data Assets", "network and service topological map" and "relevance analysis system" associated with actual business needs of users. Re-location solution contains the new data center structure solution, the re-location process design, transportation and insurance, risk and impact analysis and recoverable solution design. 6.1 New data center architecture solution We create the plan and build the archtecture solution of new data center in accordance with "equipment list of assets", "software asset inventory," "Data Assets", "network and service topological map" and "relevance analysis system". Solution is including the "data center topological", "equipment configuration table" and "data center transformation proposals." "The data center topological" mainly refers to the planning of the new data center network. Because most of the new data center network is planned with reference of the structure plan before re-location, it is similar with the original structure. "Configuration table" primarily describes the modified configuration after re-location for all the major hardware and software assets, the pre-relocation configuration of assets are specified in the table, and it is required to modify the configuration with reasons after the re-location. In the development plan process, "Data Center Transformation Proposal" mainly refers to Anchnet could provide users with improved solutions based on the analysis of the issues of data center architecture, which are decide whether to adopt at users' will. 6.2 Re-location Process design The Re-location process is including: system shutdown and off-line, equipment off-shelves, transportation, equipment on-shelves and system boot and connection. "System Shutdown and off-line" process is designed to determine the time node and task order of the software off-line operation and the devices powered off by steps. "Equipment off the shelf" process design is to determine the time node and task order of off-shelf transportation, packaging and waiting for transport. "Transportation" process is designed to determine the time node and task order of equipments transporting between the old and new data center.
"Equipment on-shelf" process design is to determine the time node and task order of the equipments out of box been moved onto shelf after delivered to the new data center. "System boot and on-line" process is designed to determine the time node and task order of equipments been powered on after on-shelf and software on-line operation. There could be huge differences in the data center re-location process often because the difference of business system of data center and business needs, generally, however, it can be divided into the following two options to implement based on the type of business and user requirements: downtime re-location solution and redundant re-location solution. 6.2.1 Downtime Re-location solution For non 7 24 hours operation of business systems, it is commonly used in non-business time to implement downtime re-location solution.for instance, system for internal employee use will be available for downtime solution after work. Anchnet can work with users in the non-working time for the implementation of data center re-location, and recover business operation before the second working day to avoid the impact on staff using!for insufficient period of time for one time re-location or difficult to complete the re-location of large data centers, Anchnet will establish phased re-location plan based on "system correlation analysis" to minimize the impact! 6.2.2 Redundant Re-location solution For the 7 24-hour operating business system, it is recommended in general of redundancy re-location.the business backup system, set up before the re-location, is about to be replacement of the original system to provide services for users in the process of re-location implementation.it is noteworthy that there is not the ideal performance of business systems with 0 downtime, except of the static systems without need of data updating. Because data access by users will result in data update, business of database may involves in the short period of downtime situations, which could not be avoid for the data migration and switching even with redundancy. Another noteworthy thing is the BS business system with domain name access, specifically that, business interruption may occurs in the process of domain name switch of re-location.it is required to operation in downtime by only choosing non-peak hours according to this situation and to notify users the downtime in advance to reduce impacts of re-location to the user! 6.3 Transportation and Insurance Generally, Anchnet is not directly responsible for transportation in re-location of medium or large data centers.transportation of equipments will be performed by professional transporting companies! It should be recognized that, however, no matter what kind of transportation method applied, there is not 100% sure of no damage to equipment assets and loss of data assets in the transportation process!therefore, Anchnet is generally recommend users to have assets insurance before the re-location and more conveniently, we have insurance agents for it.
6.4 Risk and Impact Analysis The impact on the business associated with data center re-location can be divided into two categories: general influence and risks. "General influence" refers to, under the circumstance of entire re-location process is normally carried out, expected impact of the business in the plan range!this mainly is because of system downtime due to re-location. "Risks" is built on the basis of risk analysis, through the analysis of potential risks may be encountered in the re-location process (equipment damage, late completion, data loss, etc.) to evaluate various types of risk and losses may impact on the business! 6.5 Solution of recoverability Design Recoverable solution is designed for risk prevention in re-location process.mainly, it could provide a mechanism for business system recovery and the minimizing the risk of losses in the occurrence of catastrophic events of re-location. Recoverable solution primarily contains the "system backup plan" and "data backup and recovery solution.""system backup plan" means to establish a redundant system for the situation of the new data center is not scheduled initializing (the event of equipment for shipping damage or late completion of the project) to operate with redundant system instead of the primary one. "Data backup and recovery solution" means the establishment of backup and recovery mechanism of important data in advance of re-location. For instance, when data loss occurs in the process of the data center re-location, data protection can be quickly restored the normal operation of business systems. 7. Re-location solution confirmation It is required that the "Re-location solution" submitted by Anchnet is needed for the consultation and confirmation from users. Separately speaking, the project moves into the preparation phase if the solution is feasible; if it is not feasible, Anchnet is required to return back upon modifying or re-designing. 7.1 Data Center architecture Confirmation Users check the "data center topological map", "devices configuration table" and "data center transformation proposals" of new data centers, to confirm the architecture of new data center whether meets the business requirements and the new device configuration is feasible or not.
7.2 Re-location process confirmation Users check the items of the re-location process and time nodes provided by Anchnet to confirm whether the downtime, removal period and the re-location order meet the customers' business needs. 7.3 Transport and Insurance confirmation Users audit the options of transportation companies, transportation methods, insurance companies and insurance solutions which are selected by Anchnet to confirm whether it is satisfied (whether the shipping company, method of transportation are reliable and insurance solutions are adequate and meet the requirements). 7.4 Confirmation on the risk and impact User is responsible for the confirmation on the project risks and their possible impact on customers ' business whether is in the permitted range. 7.5 Recoverable solution confirmation User is responsible for the confirmation on the recoverable solution provided by Anchnet that whether it meets requirements of recoverabilities. 8. Preparation Preparation is required resources preparations before an official re-location of the data center. Including: final confirmation by each party associated with different time nodes (Anchnet, users, transportation companies, insurance companies and third-party support), the resources preparation of a new data center and establishment of recoverable mechanisms. 8.1 Final confirmation on time nodes by each party It is required that coordinations should be settled among Anchnet, users, transportation companies, insurance companies and third-party support organizations of the Re-location process and time for final confirmation to ensure the project completed on time. 8.2 The resources preparation of a new data center The resources preparation of a new data center operation is including: power, network, rack, air conditioning and IP address.and ultimately to make sure all resources are available for utilization. 8.3 The establishment of recoverable mechanism The recoverable mechanism is required to be established by the re-location solution before actual re-location and ultimately to confirmation the recoverable mechanism is available for the normal operation of the business system!
9. Implementation of re-locating After been final confirmed upon completion of preparation, according to the timetable of re-location solution, the implementation will be carried on in accordance with the planned order. It is required in the order of system shutdown and offline, off shelves, transportation, on shelves, the system boot and on-line to complete the work. It is noteworthy that, each critical time node in the re-location process is required high attention to effectively control project progress. Also, when the risk of Re-location, the recovery mechanism will be the timely started to restore the operation of the business system! 10. Acceptance After the completion of the re-location process, users are required to check and make acceptance on the re-located data center.making verifications on the operation status of data center been re-location as well as all the business functions. Making the confirmation the operation status of data center, specifically, it is mainly referring to check whether all equipments are powered on, then normally start work; to check operation status of the environmental conditions (air conditioning and security) for the data center. Making the confirmation whether the business functions are all available, specifically, it is mainly referring to check the accessibility of all business systems and the capabilities for completing defined tasks.if there is no problem occurs, it is required of moving onto project delivery and process closure. If problems are detected, it is required to immediate troubleshoot, if necessary, the recovery mechanism is initialized to restore the operation of business system! 11. Written in the last This document is a general specification of Anchnet data center re-location services, but not any actual implementations.in accordance with the re-location solution for each user, we usually make the specification of, based on the understanding of customers' business needs, completion of the inventory of assets, the business association analysis, detailed solutions, processes and practices! Thank you for your support and concern for Anchnet!