Cloud Computing voor de overheid IBMs perspectief

Cloud Computing voor de overheid IBMs perspectief Erik Rongen erik@nl.ibm.com Digitaal Bestuur, Januari 2011 2009 IBM Corporation

Agenda What is Cloud computing (IBM Perspective) Steps to the Cloud 6 steps in the transformation process Cloud discussie in de overheid 2

Cloud: Consumption and delivery models optimized by workload Cloud is a new consumption and delivery model inspired by consumer Internet services. Cloud enables: Self-service Sourcing options Economies-of-scale Cloud represents: The industrialization of delivery for IT supported services Multiple types of clouds will co-exist: Private, Public, and Hybrid Workload and / or Programming Model Specific 3

Cloud Computing Industrializing IT Cloud computing promises virtualized, and possibly centralized ICT facilities, run by specialized companies Thus allowing for cheaper, more flexible, more reliable and more powerful computing resources 4

Current cloud computing definitions Term Definition Source Cloud computing Cloud computing is a pay-per-use model for enabling available, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. NIST 1 1 BPaaS Business process services are any business process (horizontal or vertical) delivered through the Cloud service model (Multi-tenant, self-service provisioning, elastic scaling and usage metering or pricing) via the Internet with access via Web-centric interfaces and exploiting Web-oriented cloud architecture. The BPaaS provider is responsible for the related business function(s). IBM 2 2 SaaS The capability provided to the consumer is to use the provider's applications running on a cloud infrastructure and accessible from various client devices through a thin client interface such as a Web browser (e.g., web-based email). The consumer does not manage or control the underlying cloud infrastructure, network, servers, operating systems, storage, or even individual application capabilities, with the possible exception of limited user-specific application configuration settings. NIST 1 3 PaaS The capability provided to the consumer is to deploy onto the cloud infrastructure consumer-created applications using programming languages and tools supported by the provider (e.g., java, python,.net). The consumer does not manage or control the underlying cloud infrastructure, network, servers, operating systems, or storage, but the consumer has control over the deployed applications and possibly application hosting environment configurations. NIST 1 4 IaaS The capability provided to the consumer is to rent processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications. The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, deployed applications, and possibly select networking components (e.g., firewalls, load balancers). NIST 1 1. National Institute of Standards and Technologies; Draft NIST Working Definition of Cloud Computing, May 14, 2009 2. IBM MI and IPR definition bridge between Gartner and IDC, Aug 19, 2010 5

Cloud computing delivers IT and business benefits Virtualized Higher utilization Economy of scale benefits Lower capital expense Doing more with less Standardized Automated Easier access Flexible pricing Reuse and share Easier to integrate Faster cycle times Lower operating expenses Optimized utilization Improved compliance Optimized security End user experience Higher quality services Breakthrough agility and reducing risk 6

For the transformation to the cloud, we see these strategic steps must be taken Create IT Roadmap Establish Architecture Assess Workload Workload Custom Standard Trad IT Capital Private Cloud Hybrid Cloud Time Financial Rent End Users, Operators Role Based Access Service Catalog Operational Console Cloud Services Software Platform Infrastructure Cloud Platform BSS OSS Service Planning Service Definition Tools Service Publishing Tools Service Fulfillment & Config Tools Service Reporting & Analytics E-Mail, Collaboration Test and Pre- Production Database Software Development Data Intensive Processing ERP Determine Enterprise & Public Cloud Mix Define Business Value * Implement Cloud Enterprise Platform & Applications Computing Infrastructure Email Bus Apps Trad IT Private Public BPM Sys Mgmt Systems Storage Hybrid Info Mgmt Web Svr Network * Defining business value is constant attention point throughout all other steps 7

Step 1: IT Transformation Roadmap* Consolidate servers, storage Reduce footprints Centralize Consolidate Automate service management Migrate applications Virtualize Reduce data centers Reduce costs Automate Optimize Increase hardware utilization Reduce software licensing costs Standardize virtual images Optimize resources Dynamically provision services Deliver services based on business value 8 * These are typically the steps taken by an outsourcer during transformation/in-take

Workloads may be at different levels of readiness for cloud 9

There is a spectrum of deployment options for cloud computing Private IT capabilities are provided as a service, over an intranet, within the enterprise and behind the firewall Public IT activities / functions are provided as a service, over the Internet Enterprise data center Enterprise data center Enterprise Enterprise A B A Users B Private cloud Managed private cloud Hosted private cloud Shared cloud services Public cloud services Third-party operated Third-party hosted and operated Hybrid Internal and external service delivery methods are integrated 10

We recommend a practical phased approach to cloud computing Plan and Prepare Define cloud strategy and roadmap Assess cloud deployment models, service options and workloads Plan cloud strategy and roadmap Choose initial project Condition the existing infrastructure for cloud Virtualize and automate existing systems Add service management, service catalog Pilot and Deploy Start with an isolated private (or outsourced) cloud deployment Choose low-risk workload (such as test and development) Standardize applications and systems Deploy/Use self-service portal Roll out cloud across the enterprise Enable additional workloads on private cloud Extend and Evolve Add new users Use trusted public cloud services to supplement data center capabilities 11

Agenda What is Cloud computing (IBM Perspective) Steps to the Cloud 6 steps in the transformation process Cloud discussie in de overheid 12

Context Motie van der Burg Motie Van der Burg c.s. inzake Cloud Computing en Cloud First Strategie: Verzoekt de regering in navolging van landen als Japan, het Verenigd Koninkrijk en de Verenigde Staten een strategie voor de hele Nederlandse overheid te ontwikkelen voor Cloud Computing en een Cloud First Strategiewaarbij mogelijkheden voor de inrichting van de overheidscloud duidelijk omschreven worden met de bijbehorende voor- en nadelen, Verzoekt deze strategie voor 1 november aan de Tweede Kamer aan te bieden. Overwegingen: dat er de afgelopen jaren belangrijke ontwikkelingen zijn geweest inzake het aanbod van ICT-toepassingen waarbij gebruik werd gemaakt van het internet, dit wordt in vaktermen als cloud computing aangeduid dat door deze ontwikkelingen de dienstverlening aan burgers en bedrijven en de bedrijfsvoering van de overheid verbetert, de kosten voor het gebruik van IT flink omlaag kunnen en het duurzame gebruik van IT wordt gestimuleerd; dat over de veiligheidsrisico s en mogelijke afhankelijkheidsrisico s die mogelijk samenhangen met deze ontwikkelingen geen onduidelijkheid mag bestaan Scope: Rijksoverheid 13

IBM sees two places to look for cloud value in the government Global Industry Transformation and Business model innovation Consider the industry structure and prevalent business models Project the attributes of cloud technology into business model areas Operational optimization and consolidation Consider the IT roadmap to an optimized dynamic datacenter Provide cloud services on infrastructure and platform level Change the way industries work by introducing industry sharing of business contents Eco system Business sharing Optimize today s business functions by sharing IT resources Front office Back office Workload optimalization Chain partners Collaboration CRM/ERP/HR Business Industry Processes Applications Software as a Service Web 2.0 Application Java Runtime Runtime Development Middleware Database Tooling Platform as a Service Data Center Servers Fabric Networking Storage Infrastructure as a Service 14

Vragen en Discussie 15

Clients interviewed significantly prefer private clouds over public or hybrid clouds Overall, how appealing are the public, private and hybrid delivery models for your company? "Very appealing" or "appealing" Private Public 30% 64% +113% "Very appealing" or "appealing" Private Hybrid 38% 64% +68% However, adoption of Public Clouds is expected to grow by 26% CAGR between now and 2013* 16 *IDC exchange, IDC s New IT Cloud Services Forecast: 2009-2013, p=543, Oct 5, 2009 Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090

From IBM Market Insights analysis, we have identified the workloads that offer the most favorable entry points in general for each of the cloud delivery models Step 3 and Step 4 Top combined public workloads Top private workloads Audio/video/Web conferencing Service help desk Infrastructure for training and demonstration WAN capacity and VoIP infrastructure Desktop Test environment infrastructure Storage Data center network capacity Server Data mining, text mining, or other analytics Security Data warehouses or data marts Business continuity and disaster recovery Test environment infrastructure Long-term data archiving/preservation Transactional databases Industry-specific applications ERP applications Infrastructure and collaboration workloads emerge as most appropriate Database, application and infrastructure workloads emerge as most appropriate 17 Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090

Step 5: Determine the value - Banking example P a y b a c k P e r i o d ( m o n t h s ) T o t a l I n i t i a l I n v e s t m e n t f o r T e s t C l o u d N e t P r e s e n t V a l u e ( N P V ) E s t i m a t e d R O I o v e r 3 y e a r s E s t i m a t e d a v g. a n n u a l R O I 4. 8 5 $ 1, 3 1 3, 9 5 8. 3 3 $ 6, 1 7 2, 3 2 5. 6 4 4 6 9. 7 5 % 1 5 6. 5 8 % C u m u l a t i v e C o s t C o m p a r i s o n - - W i t h a n d w i t h o u t C l o u d $ 3 0, 0 0 0, 0 0 0. 0 0 $ 2 5, 0 0 0, 0 0 0. 0 0 $ 2 0, 0 0 0, 0 0 0. 0 0 P T e s t i n g r o d u c t i v i t y 4 % Y e a r 1 S a v i n g s b y C a t e g o r y H a r d w a r e 1 5 % C u m u l a t i v e E x p e n s e s $ 1 5, 0 0 0, 0 0 0. 0 0 $ 1 0, 0 0 0, 0 0 0. 0 0 $ 5, 0 0 0, 0 0 0. 0 0 P r o v i s i o n i n g C o s t 3 8 % S o f t w a r e - 3 % $ 0. 0 0 T r a n s f o r m a t i o n P o i n t Y e a r - 1 Y e a r - 2 Y e a r - 3 C u r r e n t I T M o d e l A c c u m u l a t e d C o s t s T e s t C l o u d M o d e l A c c u m u l a t e d C o s t s S y s. A d m i n. C o s t 4 0 % = Service Management driven savings ROI projections from IBM Research Study 2009 18

Cloud deployment models in reality a mixture based on type of workload 1 2 3 4 Enterprise Enterprise A Enterprise Enterprise Enterprise B Data Center Data Center Enterprise C Managed Private Private Cloud Hosted Private Cloud Cloud Shared Cloud IBM operated IBM owned and Services operated 5 User A User B User C User D User E Public Cloud Services Deployment Model Private Private Managed Private Hosted Shared-Private Hosted Public Hosted Supporting Service Types IBM Smart Business Services IBM Smart Business Systems Smart Business on the IBM Cloud Premise Client (Implemented by IBM) Client (Implemented by IBM) IBM IBM IBM Run / Manage Client IBM IBM IBM IBM Infrastructure Dedicated Dedicated Dedicated Shared (by member clients) Shared (by all clients) Access Internal enterprise Network Internal enterprise Network VPN Network, Public Internet VPN Network, Public Internet Public Internet Payment Traditional Traditional Hybrid (Traditional and/or Pay as you go) Pay as you go Pay as you go 19

So, it is simple, right? LAST YEAR WE RECOGNISED THAT OUR PROCESSES WERE FAR TOO COMPLEX SO WE PUT THEM INTO THE CLOUD 20

BZK DGOBR/IR en DGBK/DRI zijn in de lead volgende werkpakketen maken onderdeel uit van de Besluitvorming 21

Conclusie ICT-Office Visie Government Cloud Strategie Cloud Computing voor de overheid biedt een belangrijke impuls voor verbeterde dienstverlening Cloud Computing draagt bij aan verbeterde bedrijfsvoering Cloud Computing zorgt voor minder onderhoud vermindert het maatwerk Cloud Computing draagt bij aan gereduceerde kosten incl. beweging van CapEx naar OpEx Cloud Computing zorgt voor een duurzaam gebruik van ICT Randvoorwaarden Dataclassificatie Businesscase moet leidend zijn voor de cloudstrategie Adequate sturing vanuit de overheid Borgen van interoperabiliteit door het afdwingen van open standaarden Stellen van duidelijke kaders (toegangsbeveiliging, transparantie, controle) Plan voor de gefaseerde migratie naar Cloud Computing 22

Conclusie ICT-Office Visie Government Cloud Strategie Quickwins Digitale werkplek Datacenter consolidatie (consolidatie van 61 datacenters) DOC-Direkt Elektronisch bestellen en factureren (EBF) Vernieuwing van DigiD 23

First place - Cloud enables global industry transformations and business innovation Industry Vertical Portfolio of Cloud Offerings & Services Industry Vertical Business Services Designed and delivered with clients & partners Cloud Service Provider Platform Collaborative Care Cloud CE Service Delivery Platform Federal Community Cloud Workload Optimized Industry Cloud Platforms Communication Service Provider Platform Healthcare Cloud Platform Consumer Electronics Cloud Platform Government Cloud Platform On a platform of robust infrastructure services & products Cloud Infrastructure Enterprise-class infrastructure services & products Utilizing delivery models optimized to client and/or industry requirements Enterprise Data Center Managed Private Cloud IBM operated Enterprise Hosted Private Cloud IBM owned and operated Enterprise A Enterprise B Enterprise C Public (Enterprise Dedicated) Cloud Services User A User B User C User D User E Public Cloud Services 24

Voorbeeld Cloud voor eprocurement 25

Voorbeeld - XBRL Business Reporting Cloud Assurance Services Regulators Eg SEC/ASIC Report Creation Monitoring & Audit Filing Services Analytics Services Public Markets & Information Providers Investigators & Auditors Regulated Businesses Other regulators / agencies 26 26 26 IBM CONFIDENTIAL & PROPRIETARY