1 CENTRE FOR APPLIED INFORMATION AND COMMUNICATION P O BOX 392 UNISA 0003 TEL: 012 429 6709 / 3285/2043/3376 FAX: 012 429 3199 UNISA S CENTRE FOR APPLIED INFORMATION AND COMMUNICATION NQF LEVEL 5 SHORT COURSES FOR 2015 BASIC ARCHIVES AND RECORDS MANAGEMENT (BARM): (4-DAYS) Basic concepts and definitions Records management Duties and responsibilities of the records manager Characteristics, values and types of records Recordkeeping systems File plans Registries Legal framework CLOSING DATE FOR 09-12 February 2015 16 January 2015 R7 500.00 24 27 February 2015 10 February 2015 R7 500.00 24 27 March 2015 06 March 2015 R7 500.00 20 23 April 2015 03 April 2015 R7 500.00 19-22 May 2015 30 April 2015 R7 500.00 04 07 August 2015 15 July 2015 R7 500.00 01 04 Sept 2015 17 August 2015 R7 500.00 22-25 Sept 2015 31 August 2015 R7 500.00 27 30 October 2015 09 October 2015 R7 500.00 17 20 November 2015 30 October 2015 R7 500.00
2 INTERMEDIATE ARCHIVES AND RECORDS MANAGEMENT (IARM):(5-DAYS) Appraisal, Retention, Disposal and Vital Records Records survey Functional Analysis Retention Schedule Electronic Issues and Challenges Electronic Record keeping Programmes Technology Solution CLOSING DATE FOR 09 13 March 2015 18 February 2015 R8 500.00 08-12 June 2015 20 May 2015 R8 500.00 17-21 August 2015 31 July 2015 R8 500.00 02 06 November 2015 20 October 2015 R8 500.00 ADVANCED ARCHIVES AND RECORDS MANAGEMENT (AARM): (5-DAYS) Knowledge Economy Knowledge Management Knowledge management tools and techniques Practices and procedures Knowledge audit Knowledge management strategy Sound and audio-visual archives Introduction to Oral History 06 10 April 2015 20 March 2015 R10 300.00 04 08 May 2015 24 April 2015 R10 300.00 13 17 July 2015 26 June 2015 R10 300.00 05 09 October 2015 18 September 2015 R10 300.00
3 LIBRARY SHORT LEARNING PROGRAMMES LIBRARY MARKETING (2-DAYS) Public relations The marketing process Publications as marketing and promotional tools Mass media as marketing and promotional tool Library displays Outreach events 23 25 June 2015 29 May 2015 R2 900.00 OVERVIEW OF LIBRARY AND INFORMATION SERVICES (3-DAYS) Overview of Library and Information Science Purpose Legislative Framework Functions and Roles Different types of Libraries Basic Principles of information management: Classification Different collections Storage and shelving Retrieval Personal Mastery to ensure effective delivery on organisational purpose and Goals Role Clarification and Vision Alignment of the general worker with the Library and Information Service vision and role Alignment of Personal Values with that of the organisation and the Library and Information Services as a professional environment Self-management principles Team work principles Mastery of own area of Influence Security matters Organising space Dispatching material to various service points Clearing trolleys and counters Photocopying, faxing and laminating 29 31 July 2015 30 June 2015 R3 500.00
4 CUSTOMER CARE (2-DAYS) Library customer and management of different expectations within the context of the organisational purpose Principles of Relationship Management Communication, Boundaries, Assertiveness and Service Delivery Principles Handling different customers and diverse needs Handling general and special requests effectively Helping users access databases, internet, catalogues, information searches, etc. Handling complaints, queries and recommendations Assisting new members Assisting persons with different development needs with information searches Assisting children and youth with school tasks Photocopying, faxing and laminating Handling complaints, queries and recommendations 26 27 August 2015 31 July 2015 R2 900.00 COLLECTION DEVELOPMENT (5-DAYS) Handling special requests from the public Record gaps in book collections Stocktaking, shelf reading and weeding Keeping/performing acquisitions Monitor condition of library materials Transfer of materials between library points Acquisition of new and donated material (fiction) Effective usage of E-learning and internet as a resource Pro-active interaction with community stakeholders and media to ensure effective delivery on information needs 19 23 October 2015 30 September 2015 R5 000.00
5 REFERENCE SERVICES (3 DAYS) Introduction to reference services Types of references How to use online references How to use traditional references 07 09 July 2015 22 June 2015 R3 500.00 CATALOGUING AND CLASSIFICATION (4-DAYS) Introduction to cataloguing and classification Classification of resources using Dewey Decimal Classification (DDC) Digitization of catalogue records using MARC21 Descriptive cataloguing of resources using Anglo-American Cataloguing Rules (AACR2)/RDA Practical exercises 12 15 May 2015 23 March 2015 R6 000.00 For further information on scheduled courses, or requests for in-house, contact: Dr. Joel Chigada (Manager) Theo van Wyk10-156 Preller Street Muckleneuck Campus Pretoria Tel: 012 429 6709 Email:chigajm@unisa.ac.za Ms Tamara Abrahams E-mail: abrahtd@unisa.ac.za Tel: 012 429 3285 Ms Naledi Mazibuko E-mail: mazibrn@unisa.ac.za Tel : 012 429 2043 Ms Penelope Matjie E-mail: matjinkp@unisa.ac.za Tel : 012 429 3376 Theo van Wyk building, Floor 10 Room 160