PROFILE
CREDIT AGRICOLE ASSURANCES Our mission is to be useful to our clients each day, by covering all their insurance needs. Through our main business lines, we can provide the right answers and benefit from the efficiency and performance in France and abroad of one of Europe s biggest banking networks, the Crédit Agricole Group. OUR BUSINESS LINES AND DEDICATED SAVINGS, PROPERTY AND PERSONAL INSURANCE OFFERS
LOCATIONS FRANCE CRÉDIT AGRICOLE ASSURANCES 16, boulevard de Vaugirard PREDICA 16, boulevard de Vaugirard PACIFICA 8, boulevard de Vaugirard +33 1 53 74 33 00 CACI 16, boulevard de Vaugirard 40, allée Vauban 59110 La Madeleine +33 3 20 89 60 30 Caci Customer Relationship +33 9 74 75 01 12 LCL Customer Relationship CAAGIS 50, rue de la Procession +33 1 43 23 71 91 Quartier de Baye, avenue AndréCoudray BP 3 84110 VaisonlaRomaine +33 4 90 10 10 10 CALI EUROPE Succursale France 31, rue Falguière 75015 Paris LA MÉDICALE 3, rue SaintVincentdePaul 75499 Paris Cedex 10 +33 810 20 10 30 + 43 offices in France UAF PATRIMOINE 16, boulevard de Vaugirard + 5 offices in France VIAVITA 8, boulevard de Vaugirard +33 1 53 74 33 00 VIAREN 8, boulevard de Vaugirard +33 1 53 74 33 00 PREVISEO OBSÈQUES 50, rue de la Procession 75015 Paris +33 8 10 50 40 24 SPIRICA 50, rue de la Procession 75015 Paris +33 1 70 98 86 00 LIFESIDE PATRIMOINE 27, rue MauriceFlandin BP 3063 69395 Lyon Cedex 03 +33 4 72 36 75 00 CLAIMS MANAGEMENT UNITS (PACIFICA) AIXENPROVENCE Legal protection TSA 70454 AIXENPROVENCE Nonlife TSA 20449 BORDEAUX Legal protection TSA 50452 CLERMONTFERRAND Nonlife TSA 50443 LYON Nonlife TSA 20440 METZ Nonlife TSA 10448 MONTPELLIER Unité de gestion Récoltes CS 69015 34965 Montpellier Cedex 2 MONTPELLIER Nonlife TSA 70445 ORLÉANS Nonlife TSA 80446 PAU Nonlife TSA 40442 POITIERS Nonlife TSA 90447 RENNES Nonlife TSA 60444 RENNES Legal protection TSA 60453 ROUEN Nonlife TSA 30441 ROUEN Legal protection TSA 40451 SAINTLAURENT BLANGY TSA 80455 STRASBOURG Nonlife TSA 30450 INTERNATIONAL EUROPE GERMANY CACI SPACE HOLDING Taunusanlage 14 D 60325 Frankfurt Am Main + 49 69 74 221 362 SPAIN PREDICA (BRANCH) Avenida de la Libertad 5 20004 San Sebastian + 34 943 572 431 GREECE CRÉDIT AGRICOLE INSURANCE 45, Mitropoleos Str. 10566 Athens + 30 210 32 83 563 CRÉDIT AGRICOLE LIFE 45, Mitropoleos Str. 10566 Athens + 30 210 32 83 583 IRELAND CACI LIFE LTD, NON LIFE LTD, REINSURANCE LTD Space Holding Beaux Lane House Mercer Street Lower Dublin 2 + 353 1 418 9750 ITALY CRÉDIT AGRICOLE ASSICURAZIONI Via U. Visconti Di Modrone, n 15 20122 Milano (Mi) + 39 02 88 21 83 291 CRÉDIT AGRICOLE VITA Via U. Visconti Di Modrone, n 15 20122 Milano (Mi) + 39 02 72 1713 237 CACI Piazza Cavour, 2 20121 Milano + 39 02 36 617 220 LUXEMBOURG CRÉDIT AGRICOLE LIFE INSURANCE EUROPE 3133, avenue Pasteur L2311 Luxembourg + 352 26 26 70 67 CRÉDIT AGRICOLE RISK INSURANCE C/0 Marsh Management Services 74, rue de Merl L2146 Luxembourg + 352 49 69 51 304 CRÉDIT AGRICOLE REINSURANCE C/O Gras Savoye Willis Management Services 146 rue de Kiem L8030 Strasse + 352 46 96 01 301 POLAND CRÉDIT AGRICOLE LIFE INSURANCE EUROPE ul. Tęczowa 11 lok. 13 53 601 Wrocław + 48 71 773 2310 ASIA/PACIFIC JAPAN CRÉDIT AGRICOLE LIFE INSURANCE JAPAN LTD Shiodome Sumitomo Bldg 192 HigashiShimbashi MinatoKu Tokyo 1050021 + 81 3 4590 8469
OUR AMBITION: TO BE THE FAVOURITE INSURER OF CRÉDIT AGRICOLE CUSTOMERS Pierre DERAJINSKI Chairman, Crédit Agricole Assurances A PROVEN MODEL Pierre DERAJINSKI / Crédit Agricole results are on an upward trend. Crédit Agricole is now the leading European bank by net banking income in its business lines and leads the way among the French banks on all its different markets. We cannot but express our satisfaction at these results that are a sign of the Group s good health. With revenue of 26.4 billion in 2013, insurance is the Group s N 2 business, making it a signifcant contributor to this success and confirming the strength of our bank insurance model. CA Assurances is the N 1 european bank insurer. Jérôme GRIVET / In 2013, the p e r f o r m a n c e a c h i e v e d b y C A Assurances in France in life insurance Insurance is certain to be a major contributor to the Crédit Agricole Group s strategic plan, for there is no other business line that is as fully integrated and transversal in the Group. Pierre DERAJINSKI and savings was quite outstanding. On a market that recorded total net inflows of 11 billion, the share of CA Assurances alone represented 4 billion. With an increase of over 6% in revenue to 2,638 million, general insurance business outperformed a market that recorded overall growth of just 3%. Creditor insurance with revenue of 992 million is holding up well in a difficult context. Our move to add to our business in consumer loans by diversifying into real estate loans with LCL has proved to be a successful one. International business is showing good results, in particular in Italy, Japan and Poland. STRATEGIC AMBITIONS THROUGH TO 2016 Pierre DERAJINSKI / To build on these results and consolidate its leading position, the Crédit Agricole is proposing a plan through to 2016 to achieve its ambition: to become the European leader in retail banking services. It is structured around four main areas: innovation and change in retail banking, synergy in income, international growth and risk control and quality in OUR AMBITIONS FOR 2016 Increase LIFE INSURANCE ASSETS UNDER MANAGEMENT BY OVER 10% Boost revenue in HEALTH, PERSONAL RISK AND CREDITOR INSURANCE BY OVER 12% Achieve OVER 29% GROWTH in revenue in GENERAL INSURANCE, by providing a specific response for the agricultural world
Jérôme GRIVET Chief executive officer, Crédit Agricole Assurances 992 million revenue in creditor insurance +6% growth in general insurance revenue in France human resources. Insurance is certain to be a major contributor, for there is no other business line that is as fully integrated and transversal in the Group. CA Assurances is ready and prepared to support this growth, with ambitious objectives: increase outstanding life insurance assets by over 10%, boost revenue on healthpersonal risk and creditor insurance by over 12%, grow general insurance revenue by over 29% by offering a specific response for the agricultural world, and continue its growth on the different international markets by developing creditor protection insurance partnerships. Jérôme GRIVET / We will be building on the specific strengths of our three main business lines in France and abroad: life insurance/savings/ pensions, health/personal risk/creditor insurance and general insurance. In savings, we will be boosting our business with highnetworth clients through product innovation. In personal risk and health cover, we will be rolling out a comprehensive range of group insurance for businesses, from the smallest firms to the largest corporations. In creditor insurance, we 11 billion net inflows in France will be proposing a dedicated offering for the Crédit Agricole regional banks. In general insurance, our aim is not only to increase the number of bank network clients who hold at least one policy, but also to increase the average number of policies held per client. Internationally, we will be working to keep our business at the same level of 17% and will be focusing our efforts on Italy. Today, our business model is tried and tested, our fundamentals are strong and our teams are fully mobilised and focused on innovation. More than ever before, the satisfaction of our customers is our key concern. Our ambition is to make the Crédit Agricole the favourite insurance company of its customers. Continue our growth on the different INTERNATIONAL MARKETS and develop partnerships there. Today, our business model is tried and tested, our fundamentals are strong and our teams are fully mobilised and focused on innovation. Jérôme GRIVET
OUR ENTITIES FRANCE CRÉDIT AGRICOLE ASSURANCES PACIFICA PREDICA CACI CAAGIS LA MÉDICALE SPIRICA LIFESIDE PATRIMOINE UAF PATRIMOINE PREVISEO OBSÈQUES VIAVITA VIAREN INTERNATIONAL CRÉDIT AGRICOLE CREDITOR INSURANCE CA VITA CA ASSICURAZIONI CA LIFE CA LIFE JAPAN CALI EUROPE CA UBEZPIECZENIA OUR MAIN PARTNERS BANKS CRÉDIT AGRICOLE S REGIONAL BANKS LCL BFORBANK INDOSUEZ PRIVATE BANKING ALFABANK (GREECE) GROUPE CARIPARMA (ITALY) CREDIT AGRICOLE BANK POLSKA (POLAND) RESONA (JAPAN) BTMU (JAPAN) FINANCE AND SERVICES CRÉDIT AGRICOLE CONSUMER FINANCE CRÉDIT AGRICOLE LEASING & FACTORING ORANGE CREDIT PLUS (GERMANY) AGOS DUCATO (ITALY) FGA CAPITAL (ITALY) SPECIALISED NETWORKS A NETWORK OF DEDICATED AGENTS FOR INDEPENDANT MEDICAL PROFESSIONALS (LA MÉDICALE) INDEPENDANT FINANCIAL ADVISORS (SPIRICA, LIFESIDE PATRIMOINE, UAF PATRIMOINE)
N 1 BANK INSURER IN FRANCE AND EUROPE 3 RD INSURER IN FRANCE 26.4 billion + 14 % Consolidated revenue 2013 20.7 3.4 billion in life insurance/ savings/pensions billion in health/personal risk/ creditor insurance billion in general 2.3 insurance 992 million contribution to Crédit Agricole S.A. group net profits 235 billion assets under management 4.6 billion international revenue Headcount 3,500 employees Present in 13 countries 9 billion invested in the French economy, of which 2.1 billion in nonrated companies and public institutions
Find out more www.caassurances.com CAA communications and CSR division 2014 Crédits photos : CAPA Pictures A. Meyssonnier, A. Février, www.seignettelafontan.com Crédit Agricole Assurances, public limited liability company with capital of 1,162,542,980 euros Headquarters: 50 rue de la Procession Paris Trade and Companies Register No 451746077 www.caassurances.com