THE UNIVERSAL CUSTOMER-FOCUSED BANK

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1 @Credit_Agricole THE UNIVERSAL CUSTOMER-FOCUSED BANK 2014 KEY FIGURES

2 PROFILE A LEADING BANKING GROUP Crédit Agricole Group is the leading partner of the French economy and one of the largest banking groups in Europe. It is the leading retail bank in Europe as well as the first European asset manager, the first bancassurer in Europe and the third European player in project finance. Built on its strong cooperative and mutual roots, its 140,000 employees and the 31,500 directors of its Local and Regional Banks, Crédit Agricole Group is a responsible and responsive bank serving 50 million customers, 8.2 million mutual shareholders and 1.1 million individual shareholders. Thanks to its universal customer-focused retail banking model based on the cooperation between its retail banks and their related business lines, Crédit Agricole Group supports its customers projects in France and around the world: insurance, real estate, payments, asset management, leasing and factoring, consumer finance, corporate and investment banking. Crédit Agricole also stands out for its dynamic, innovative corporate social responsibility policy, for the benefit of the economy. This policy is based on a pragmatic approach which permeates across the Group and engages each employee. 54 A GLOBAL PRESENCE IN 54 COUNTRIES ,000 M CUSTOMERS EMPLOYEES

3 THE UNIVERSAL CUSTOMER-FOCUSED BANK CLOSE TO ITS CUSTOMERS RETAIL BANKING IN FRANCE PAYMENT SYSTEMS SAVINGS MANAGEMENT AND INSURANCE ATTENTIVE TO EVERYONE S NEEDS RETAIL BANKS CARDS & PAYMENTS FIA-NET SPECIALISED BUSINESS LINES LCL ASSURANCES OTHER SPECIALISED SUBSIDIARIES: Crédit Agricole Capital Investissement & Finance (Idia, Sodica), Uni-éditions AMUNDI CACEIS CA PRIVATE BANKING 39 REGIONAL BANKS OF INDIVIDUALS FARMERS SMALL BUSINESSES LOCAL AUTHORITIES INSTITUTIONALS CORPORATES THE BANK OF 1 INDIVIDUAL OUT OF 3 IN FRANCE THE BANK OF ALMOST 1 COMPANY OUT OF 2 IN FRANCE GRUPPO CARIPARMA CA BANK POLSKA CA EGYPT CRÉDIT DU MAROC CA UKRAINE CA SRBIJA IMMOBILIER CONSUMER FINANCE LEASING & FACTORING CIB CORPORATE AND INVESTMENT BANKING LEADING FINANCIAL PARTNER OF THE FRENCH ECONOMY BANCASSURER IN EUROPE THE BANK OF 9 FARMERS OUT OF 10 IN FRANCE INTERNATIONAL RETAIL BANKING REAL ESTATE BUSINESSES SPECIALISED FINANCIAL SERVICES EUROPEAN ASSET MANAGER

4 ORGANISATION GROUP 8.2 MILLION MUTUAL 2,489 LOCAL BANKS FÉDÉRATION NATIONALE DU CRÉDIT AGRICOLE 39 REGIONAL BANKS OF 25%* 100% SAS RUE LA BOÉTIE 29.5% INSTITUTIONAL INVESTORS 9.8% INDIVIDUAL 4.0% EMPLOYEES VIA EMPLOYEE MUTUAL FUNDS 0.2% TREASURY SHARES 56.5% 43.5% S.A. RETAIL BANKS SAVINGS MANAGEMENT AND INSURANCE CORPORATE AND INVESTMENT BANKING SPECIALISED FINANCIAL SERVICES Other specialised activities: payment systems, real estate, private equity. Share ownership as at 31 December 2014 * Excluding the Regional bank of Corsica. MORE THAN 1 OUT OF 3 INDIVIDUAL CUSTOMERS IS A MUTUAL SHAREHOLDER OF 31,500 DIRECTORS PUT THE INTERESTS OF MUTUAL AT THE VERY HEART OF THE GROUP

5 FINANCIAL PROFILE 2014 ANNUAL RESULTS In billions of euros GROUP S.A. Revenues Gross operating income Net income Group share Shareholders equity Common Equity Tier 1 ratio fully loaded 13.1% 10.4% LONG TERM RATINGS A A2 A AA (low) STANDARD & POOR S 10/07/2014 MOODY S 21/11/2014 FITCHRATINGS 03/07/2014 DBRS 22/10/2014 LISTING PLACE: EURONEXT PARIS ISIN CODE: FR SHARE PRICE AS AT EUROS INDICES: CAC 40, FTSEUROFIRST 80 NUMBER OF SHARES IN ISSUE AS AT 2,576,365,774 LEADER CAC 40 COMPANY BY NUMBER OF INDIVIDUAL MARKET CAPITALISATION AS AT 27.7 BILLION EUROS SUSTAINABILITY INDICES: FTSE4GOOD, EURONEXT VIGEO INDEXES, ESG STOXX LEADERS. M INDIVIDUAL Head office: 12 place des États-Unis Montrouge cedex Crédit Agricole S.A. A French limited company with a share capital of 7,729,097,322 euros Nanterre Trade and Company Registry No Ref DFC/14 - Design and production: - Photo: Patrick Messina - Printed by ANR Services Epône.