How To Use An Electronic Health Record



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STRENGTHENING HEALTH INFORMATION INFRASTRUCTURE FOR QUALITY MEASUREMENT 5 th Conference on Quality Assurance in Health Care of the Federal Joint Committee, Berlin 14 October 2013 Jillian.Oderkirk@oecd.org Niek.Klazinga@oecd.org Elettra.Ronchi@oecd.org

Agenda to improve health information infrastructure» In 2010, health ministers called for improvement in national information infrastructure to provide the evidence base needed for health care quality and system performance improvements» Ministerial Communiqué called for more effective use of data that has been already collected» Health Committee supported projects in 2011/12 and 2013/14 to strengthen health information systems Work is guided by the Health Care Quality Indicators Expert Group (HCQI) 2

If you can t measure it, you can t improve it - William Thomson (Lord Kelvin), Physicist, 1824-1907 3

From data to evidence for health care improvement» Evidence about the outcomes of care for performance-based governance» Two key prerequisites» Collection and storage of data at the level of individual patients/persons» E.g. registries, administrative data, surveys» Capacity to follow patients through the cycle of care to relate care to outcomes» Often requires data linkage because few databases have all of the information needed» Could be based on electronic health records 4

1. ELECTRONIC HEALTH RECORD SYSTEM DEVELOPMENT AND ITS POTENTIAL USE TO MONITOR HEALTH CARE QUALITY KEY FINDINGS 5

Electronic health record systems» For our study we defined electronic health record systems as:» The longitudinal electronic record of an individual patient that contains or virtually links together records from multiple electronic medical records which can then be shared (interoperable)» Such systems aim to improve the quality, safety and efficiency of health care 6

Desired qualities of an EHR system Desired qualities of EHR system records include:» Accuracy, completeness, comprehensiveness, reliability, relevance, timeliness and accessibility If these desired qualities are reached» EHR systems could support monitoring and conducting research on the health of populations and the quality, safety and efficiency of health care» Evaluation of the suitability of EHR systems to support statistical uses can not wait as decisions taken today may either facilitate or obstruct statistical uses 7

From EHRs to High Quality Health Care» Timely and accurate post-market surveillance for adverse drug events» Timely monitoring of adherence to clinical care quality guidelines and guideline revision» With administrative data:» Timely monitoring of health care pathways, costs and outcomes» With predictive analytical modelling tools:» Support physicians in identifying the most appropriate care» Enable health care managers to plan, to optimise care provision and minimise costs 8

From EHRs to Scientific Discovery» Stratifying patients into groups that share common characteristics (age, sex, disease history, medications, lab or image results) has been difficult» With large national databases and international cooperation it becomes possible to:» Identify the treatment pathways that are effective for different types of patients» Combine with bio-bank data to further stratify the patients and discover personalised/effective drugs» Efficiently select large and homogenous groups of patients for clinical trials of new therapies 9

25 countries participated in an HCQI survey that found Progress Europe (15) Other (10) 70%+ of Doctors using EMRs 11 2 13 70%+ of Hospitals using EPRs 11 4 15 National plan to implement EHRs 12 10 22 Implementation started 12 8 20 Exchange among doctors and hospitals including medications, lab tests and images 8 6 14 Total (25) Not aiming for a national EHR system are: Germany, Iceland, Netherlands, Slovenia, United States Source: OECD HCQI Country Survey, 2012 10

EHR system components Source: Jensen PB, Jensen LL and Brunak S (2012), Mining Electronic Health Records: Towards Better Research Applications and Clinical Care, Nature Reviews, Genetics, Vol. 13. 18 countries have defined a minimum data set and most include medications, lab tests and images 11

Governing body for the National EHR system» National body responsible for EHR infrastructure and standards for clinical terminology and interoperability: Belgium, Denmark, Finland, France, Iceland, Israel, Poland, Slovakia, Slovenia, Spain, United Kingdom (by state)» National body with a reduced role: Austria, Canada, Republic of Korea, Portugal, Sweden, Switzerland, United States 12

Legal requirements» Requirements for adoption and/or to adhere to standards» Canada (partial), Finland, France, Estonia, Iceland, Israel; in development in Austria, Poland, Slovakia, Switzerland» No laws or regulations requiring health care providers to adopt electronic health records nor adhere to standards (15 countries) 13

Incentives/Penalties to improve quality» Certification process to ensure EHR systems sold to providers conform to national standards (7 countries)» Financial incentives or penalties to encourage adoption of systems conforming to national EHR requirements (11 countries)» Encouraging vendors to improve the userfriendliness of their systems 14

Countries reporting minimum data set elements 15

21 countries use clinical terminology standards for some elements 16

Some have adopted international terminology standards International standard Elements Number of countries ICD-10 Diagnosis 19 SNOMED Diagnosis 5 ICPC Diagnosis 4 ICD9-CM Diagnosis 4 DIACOM Medical images 13 LOINC Lab tests 13 WHO ATC Medications 12 ICD-9 (CM) Surgical procedures 6 SNOMED Surgical procedures 4 17

Data quality concerns» Concerns reported by 16 countries. They include: Under coverage Clinician fatigue Invalid data Missing data Variable quality across institutions Up-coding for payments Unusable elements Records are unchecked Records not kept up-to-date Quality depends on the users ability/interest» Only six countries reported auditing clinical content for quality: Belgium, Estonia, Iceland, Spain, Portugal, and the United Kingdom (England) 18

Planned and implemented uses of EHR data Public health monitoring Countries: Europe=15, Other=10 Supporting physician treatment decisions Health system performance monitoring Research Patient safety monitoring Facilitating and contributing to clinical trials 0 2 4 6 8 10 Planned Europe Implemented Europe Planned Other Implemented Other Source: OECD HCQI Country Survey, 2012 19

Views about the next 5 years Over the next 5 years: How likely is it your country will use any data from EHRs for national health care quality monitoring? Finland Indonesia Israel Singapore Sweden United Kingdom Belgium Canada Estonia France Iceland Japan Korea Poland Portugal Slovakia Denmark Slovenia Spain United States Mexico Austria Germany Netherlands Switzerland Very Likely Likely Unsure Unlikely Very Unlikely 20

3. SECONDARY USE OF PERSONAL HEALTH DATA TO MONITOR HEALTH, HEALTH CARE QUALITY AND HEALTH SYSTEM PERFORMANCE KEY FINDINGS 21

Fact finding» Survey of 20 countries on the use of personal health data to monitor health and health care quality to :» Understand the potential, the barriers and the best practices in the linkage of personal health data» Explore the privacy and data security environment» Found considerable cross-country variation linked to differences in risk-management in balance of data access and data privacy 22

Success stories: Data linkages to measure quality and performance» Finland, Korea and Singapore: Cost effectiveness and clinical appropriateness of care evaluated and reported» Sweden: Quality and efficiency assessment of clinical guidelines» Germany: Projects to evaluate effectiveness and safety of breast cancer screening» Israel: Quality of surgical outcomes» United Kingdom: Maternity, surgical outcomes» Australia: Care transitions for chronic conditions» Canada: Pathways of stroke care» Denmark: Waiting times in cancer care 23

Success stories: New platforms for research» Belgium and France: Permanent sample of socially insured persons via linkage of health care reimbursement invoice data» Switzerland: Linkage of population census and mortality data for research and further linkages» United States: Repository of surveys ready for linkage and on-going linkages to mortality data and to treatments for Medicare/Medicaid beneficiaries» United Kingdom: National data linkage service 24

National information infrastructure appears strong» All reported hospital in-patient data; mortality data; population census or registry data; and survey data» All are collecting identifiable personal health data at a national level» All countries report using national health data to regularly monitor some aspects of health care quality» All countries report having legislation that speaks to the protection of personal information» But wide variation in data use 25

Continuum of risk Individual data privacy No risk High risk No data No data sharing, no data linkages Best practices in data sharing, linkage and analysis - protection of individuals' data privacy Data use with weak privacy protection practices Data use with weak privacy protection practices & incentives to misuse the data Patient safety and health system performance No risk High risk Best practices in data sharing, linkage and analysis - regular programs of monitoring and research Limited data sharing & data linkages - some monitoring & research No data sharing, no data linkages - little monitoring, little research No data - no monitoring, no research 26

Country variation National health data linkage projects conducted on a regular basis With many national databases With several national databases With 2 national databases None Country Australia, Belgium, Denmark, Finland, France, Israel, Republic of Korea, Sweden, United Kingdom and Australia Canada, Malta, Norway and Switzerland Cyprus, Portugal, Singapore Japan, Poland, Germany Source: OECD HCQI Country Survey, 2011/12 27

Too few countries are harnessing value from their data for performance monitoring Hosp. inpatient Primary care Cancer reg. Rx Mortality LT care National dataset 20 16 18 14 20 16 17 available Contains a UPI 15 12 14 12 15 11 12 Contains other identifiers Used for data linkage studies Used regularly for data linkage studies to monitor health care quality 15 12 17 12 17 12 15 14 10 14 12 16 11 8 12 4 12 7 12 4 5 Mental hosp. inpatient Table 1: Number of countries reporting linkable data and reporting data use Source: OECD HCQI Country Survey, 2011/12 28

Sources of variation» Whether or not» An exemption to patient consent requirements may be granted? Yes, possible within the existing legislation framework France, Sweden, Denmark, Finland, United Kingdom, United States, Australia, Canada, Korea, Singapore No, not possible without introducing authorising legislation Belgium, Germany Italy, Japan, Portugal, Poland 29

Sources of variation» Whether or not» Authorities holding data needed for a project (data custodians) will share data with other government authorities? Legislative barriers to sharing data reported Poland, Portugal, Italy Lengthy and complex negotiations reported Australia, Canada, Germany, United States 30

Sources of variation» Whether or not» It is clear with whom to request approval and what is the criteria to obtain approval? Approval at the level of data custodians reported Australia, Canada, Singapore, Finland, Sweden, UK Scotland, United States Centralised approval reported Belgium, Finland, France, Denmark, UK England and Wales» Where there are national and sub-national approvals, it is difficult to seek and obtain approval for projects (Australia, Canada, Germany, Italy, United States) 31

Sources of variation» Whether or not there are mechanisms for privacy respectful access to data?» Some manage risk by not providing access to data» Others share identifiable personal health data» Custodians report resource constraints/burden Trusted 3 rd parties engaged to conduct data linkages and deidentify linked data Australia, Belgium, Finland, United Kingdom Established secure supervised facilities for access to deidentified data with high re-identification risk United States, Canada, Singapore Established secure remote data access to de-identified data United States, Australia, Canada (pilot), UK Scotland (new) 32

Multi-country studies» Additional challenges:» No legal recourse to impose penalties» All participants data protection requirements must be met» While some legislative frameworks allow data sharing across borders, only one project was reported where micro data was shared» Examples of parallel studies:» EUBIROD European diabetes registry not possible for de-identified data to be shared» EUROHOPE European health care performance study limited to 6 countries with the legislative framework and databases that enable linkages 33

Concerns about the future» Failing to maintain current capacity to generate evidence due to the costs of project vetting, linkages, and data access services» Moving backward in the generation of evidence due to:» Increasingly strict interpretations of existing legislations» New legislations speaking to data privacy protection legislation due to EU reforms, ICTs, new projects 34

CONCLUSIONS 35

Challenges» Balancing data privacy and access to data» Reluctance to share data» Lack of standards for content and interoperability» High prices for data access» No unique patient numbers to link or track over time» Data quality problems» Lack of skilled resources» Deficits in computing power/ analytic software» Reluctance of health professionals 36

Success factors Data governance including» Strategic planning» Legislation enabling secure data sharing, processing and analysis» Effective data privacy and security measures» Engagement with citizens, businesses, health sector» Public communication about data availability and access» Incentives/investments/grants» Data utility evaluation and quality auditing» Data analytic skills in health education/training 37

Joint dialogue with experts in data privacy in 2012 Conclusions:» The implementation of OECD privacy guidelines in the field of health care has been heterogeneous across countries» Excess variability reduces access to complete data and undermines internationally comparable indicators» Privacy and health experts have trouble communicating with each other because they lack a common vocabulary 38

NEXT STEPS FOR THE OECD PROJECT TO STRENGTHEN HEALTH INFORMATION INFRASTRUCTURE 39

Next steps 1. Monitoring the development and use of personal health data for statistics and research:» A 2013 country survey of multiple sources of personal health data» A 2015 country survey of electronic health records 40

Next steps 2. With a panel of experts in law, privacy regulation, health policy, statistics, research and IT Develop:» Categorisation of types and uses of data according to associated privacy, health and governance risks» Vocabulary to promote a common understanding of key terms» Promising practices for privacy protection when processing data with different risks» Investigate: consent questions, data de-identification methods, secure data access modalities, project approval governance, data access governance» Examples of the implementation of good practices 41

For more information Health policy brief and report (2013): http://www.oecd.org/els/healthsystems/strengtheninghealthinf ormationinfrastructure.htm 42

Questions?» Questions about strengthening health information infrastructure? 43