Opening Your International Charles Schwab Stock Plan Account Online Process Approximately 15 20 Minutes Through Charles Schwab, you can open and manage your account online by following the detailed instructions below. Getting Started To complete the online account opening process, you will need: Your Employee Identification Number. This could be your Payroll ID, Company ID, or Corporate ID. (Don t know it? See Helpful Hints on page 3). Your passport or other government-issued ID information if you are a non-u.s. employee. The stock trading symbol for your company. How to Start To open your Schwab account, visit the Schwab Equity Award Center and click on the Get Started button. Answer the two questions on this page, and then click on the Submit button. You will then see all the options you can choose from to apply. To apply online, click the Apply Now button under the Online heading. Please note: Your experience opening an account online may vary slightly from what is presented in this guide. You may see a screen that is not represented in this document. Simply follow the detailed directions on that page to proceed. Eligible Account Types: Individual Schwab One or brokerage accounts may be used to exercise your employee stock options. Joint Schwab One or brokerage accounts may be used by U.S. employees to exercise employee stock options. Account types that cannot be used to exercise your employee stock options include, but are not limited to: Individual Retirement Accounts (IRAs); Personal Choice Retirement Accounts (PCRAs); or Partnership, Limited Liability Corporation (LLC), Custodial, Corporate, or 401(k) accounts. If you are unsure of your account eligibility, please contact a Schwab Participant Services Representative at 1-800-724-7256.
At the first Open An Account page, enter your company s stock trading symbol. This is an abbreviation that identifies your company for stock trades on the U.S. stock exchanges. The trading symbol is not case sensitive. Select your Primary Country of Citizenship. This is usually the country where you were born, though some people change their citizenship, or maintain dual citizenship in a country where they were born and in a secondary country where they currently reside. --Select your Secondary Country of Citizenship, if applicable. --Select your Country of Residency. Note to U.S. Expatriates If you select a non-united States country for the Country of Residence and United States for either one of the Country of Citizenship fields, you will be unable to continue applying online and will instead be required to complete a paper application. Note to Affiliates/Insiders If your company considers you an Affiliate or Insider, you are not eligible to open an account online and will be required to complete a paper application. Affiliate: An individual who is in a position to influence the actions of a corporation, such as a company executive, officer, or director. Insider: An employee who has access to material, non-public information. Click on the Continue button when you re ready to move on to the next screen. Or click on the Cancel Application button to stop the application process. Note that the account opening system will allow you to make up to three (3) attempts to validate your information. If you exceed the three attempts, the system will lock you out from making further attempts. You can reset your attempts to zero by contacting Schwab Stock Plan Services or by deleting the cookies saved to your Internet browser. If these options fail, you may complete a paper application. Schwab must receive original paper applications for non-u.s. employees. You may start the account opening process via fax; however, Schwab must receive the original paper application in order to avoid account restrictions for non-u.s. employees. 2
Get Started Holder Information Primary Account Holder In the appropriate spaces, enter your first and last name, your city and state of residence, U.S. Social Security number, and Employee ID. (Your Employee ID may also be known as your Employee Number, your Payroll ID, Company ID, or Corporate ID.) Please enter your personal information exactly as it appears in your company s records or the account opening process will not be successful. Usually, the way your information appears on your paycheck is what you should use in these fields. For your protection, the information you provide will be matched to your company s records to ensure accuracy and/or confirm your identity. Please read the Helpful Hints below. Click on the Next button when you re ready to move on to the next screen. Or click on the Cancel Application button to stop the application process. Helpful Hints Your first and last names need to match your company s records exactly, including hyphens, spacing, etc. If either your middle name or middle initial (including punctuation) appears in your company s records, it should be added to the First Name field. If you don t have a U.S. SSN or U.S. Tax ID, you may leave this field blank. If you don t know your Employee ID, you can find it on your paycheck or payroll system such as ADP or Oracle. It might also appear on your listing in your company s employee directory. Make sure all of your entries match your employer records exactly, or the application process will be unsuccessful. You may be asked to verify your date of birth or date of hire. Note that the account opening system will allow you to make up to three (3) attempts to validate your information. If you exceed the three attempts, the system will lock you out from making further attempts. You can reset your attempts to zero by contacting Schwab Stock Plan Services or by deleting the cookies saved to your Internet browser. If these options fail, you may complete a paper application. Schwab must receive original paper applications for non-u.s. employees. You may start the account opening process via fax; however, Schwab must receive the original paper application in order to avoid account restrictions for non-u.s. employees. 3
Personal Profile Account Holder Information The fields listed below must be completed to continue to the next page of the application. Please fill out this information to create your personal profile. Home Phone Number Enter your telephone number, including the area code. Non-U.S. employees should enter their phone number starting with the country code (e.g., Germany: 49, United Kingdom: 44), followed by the city code. Use only numbers in this field. Do not enter hyphens, dashes, commas, or spaces. Street Address Each address line has a 30-character limit. Exceeding the limit will cause an application error. If necessary, please abbreviate. Do not use P.O. Box or C/O for the legal address. City Enter your city, village, or town of residence. Postal Code Dashes or hyphens may be used but are not required. Country of Legal Residence This information must correspond with the street address above. Business Address The business address is optional. Email Address You may use your work email address or a personal email address. Passport No./Government ID In the first drop-down menu, indicate whether you are using a passport ID number or a government ID number for this application. Then enter that number in the box directly to the right and the expiration date in the boxes below that. If you do not enter a passport or government ID number, the account opening process will fail and you will be directed to complete a paper application. Do not enter hyphens, dashes, commas, or spaces. Country of Issuance Use the drop-down menu to select the issuing country of your passport or government ID (e.g., Japan, France, United Kingdom). Date of Birth Enter your date of birth using the appropriate format (Year/Month/Day). Mother s Maiden Name (Family or Surname) Enter your mother s family name (or surname) if different from her married name. Do not enter hyphens, dashes, or spaces in this field. You will need this name for identification purposes if you have to reset your log-in information. When finished, click Continue. 4
Employment Information Fill out this information regarding your employment, and answer the questions at the bottom of the screen. Employment Status If you are currently working, enter Employed. Select from these options: Employed Self-employed Retired Unemployed Homemaker Student Occupation Supply a job or business title. For example: SDE FC associate CS associate Software development engineer Manager Employer Enter your company name or the name of your subsidiary. Questions Indicate Yes or No for all questions. Director in this question refers to the Board of Directors for any company. If you are not on the Board of Directors for any company and are not a 10% shareholder, please click No. An example of a securities firm would be Charles Schwab. If you are not an employee, director, or owner of any securities firm, please click No. A Professional Subscriber is a person who is affiliated with the SEC or another securities agency. This individual engages in investment practices but has not taken the necessary steps to become an investment broker. When finished, click Continue. 5
Account Holder Information Securities industry regulations require that we ask these questions. Investment Profile Fill out this information regarding your investment profile. Do not forget to answer the regulatory questions at the bottom of the screen. Marital Status. Number of Dependents (e.g., number of children who live in your household). Annual Income (US$). Investment Experience. Liquid Net Worth (US$). This includes investments and assets that can readily be turned into cash. Overall investment objective for this account. Additional Regulatory Questions Enter Yes or No. If Yes, complete the section below. When finished, click Continue. Account Features The margin feature is optional and is not required for the purposes of exercising your employee stock options or other equity awards. Margin Trading To trade on margin, you borrow from Schwab, using all of your Schwab brokerage assets as security for your loan. Read the Margin Risk Disclosure (English only). Margin trading is automatically enabled on Schwab One accounts. If you do not wish to have margin trading, simply deselect the checkbox. Earn Income on Your Uninvested Cash Uninvested cash in your account will earn interest in accordance with the Bank Sweep feature. Read more (English only). Unless otherwise instructed, Schwab will add the feature to your account. When finished, click Continue. 6
Account Verification Consent Review points 1 4 on this screen. Check the I Consent box if you acknowledge points 1 4. You can download and print the documents on this screen for future reference. 1. You consent to receive and read in electronic format the following documents (English only): Schwab s Privacy Policy Application Agreement Charles Schwab Pricing Guide Schwab One Account Agreement Amendment Paperless Documents Informed Consent Employee Stock Option Exercise and Equity Award Agreement Terms Special Attention for U.S. Addresses Supplemental Terms and Conditions Electronic Services Agreement MoneyLink Terms and Conditions Margin Risk Disclosure Business Continuity Arbitration Agreement 2. You have demonstrated and verified that you are able to view the above Agreements and Disclosures by clicking on each hypertext link. 3. By clicking on the I consent box below, you are also acknowledging receipt of the pre-arbitration dispute provision contained in the Application Agreement, Required Arbitration Disclosure section, Page 2. 4. You understand that by providing an electronic signature, you will be entering into a legally binding agreement, that is the equivalent of a signed, written contract. Note: If you are not able to view the electronic documents above or do not agree with the representations above, please exit this electronic transfer process by closing the window. This is a one-time consent for this electronic application process. Exiting will constitute the withdrawal of your consent. If you check the I consent box below, we will create an electronic record of your consent. I Consent by checking the box, you will consent. When finished, click Continue. 7
Verify Account Information Verify the information that you provided during the application process. You can click the Change Information link if you need to make any changes. If all of the information is correct, please check I Agree and click the Continue button at the bottom of the page. 8
New Account Confirmation This screen verifies that your account has been opened. Please note that a new account number, User ID number, and password will be shown on this screen. For your records, either write this information down or print the screen. You can quickly jump to the Schwab Equity Award Center from this screen by selecting click here. Congratulations! You have successfully opened your Charles Schwab account. Here are some final steps to launch your online account. Account information is fictional. Log in and view your equity awards at the Equity Award Center. Enter your User ID and password to log in. Change Password Once you log in for the first time, you will be required to change your password. Your new password must: Include 6 8 characters and numbers. Include at least one number between the first and last characters. Contain no symbols. Not match or be a subset of your User ID. Examples of valid passwords include: kev6in; 2be111; and wil1iam. After changing your password, press the Change Password button. You will then be required to log in again with your new password. Note: Changing your password regularly is also a good idea to maintain the security of your Schwab account. You can choose to have a reminder email sent to you approximately every 90 days. 9
Establish Secret Question If you forget your log-in information, you can gain access to your account(s) by correctly answering your Secret Question. Your Secret Answer Must contain 5 30 characters (excluding spaces and punctuation). After setting your Secret Question, press the Establish Secret Question button. Electronic Services Agreement (ESA) Both the ESA and our website include important disclosures and regulatory information that are associated with our electronic content and services. When you click Agree, you will be consenting to electronic delivery of these items in HTML format. Click the Agree button at the bottom of the page. Schwab.com Initial Set up Online Addendum to Electronic Services Agreement 1. Nonprofessional Subscriber Definition Solely for the purpose of Schwab s market data arrangements with the Authorizing Entities, Nonprofessional Subscriber means any natural person who is not: Registered or qualified with the Securities and Exchange Commission (the SEC ), the Commodities Futures Trading Commission, any state securities agency, any securities exchange or association, or any commodities or futures contract market or association. Engaged as an investment advisor as that term is defined in Section 202(a)(11) of the Investment Advisers Act of 1940 (whether or not registered or qualified under that act). Employed by a bank or other organization exempt from registration under federal and/or state securities laws to perform functions that would require him or her to be so registered or qualified if he or she were to perform such functions for an organization not so exempt. Using the market data for a business, professional, or commercial purpose. 10
2. Certification After carefully reading the above definition, please click on one of the boxes below: Based on the above definition, I certify that I am a Nonprofessional Subscriber. Based on the above definition, I certify that I am a Professional Subscriber. Click the Agree button to continue. Document Delivery Preferences Select paperless services to reduce the amount of mail you receive. Enter the following information: Account Number Account Type Nickname Trade Confirmations Statements (EAC statements are currently unavailable for paperless delivery) Shareholder Documents Enter an email address to receive all other types of paperless documents. You consent to receive and read in electronic format the Paperless Documents Informed Consent. Check the I consent box. Click Go to Schwab.com to view your Equity Award Center account. 11
W-8BEN Tax Certification Process Click on Recertify Now to obtain a current Form W-8BEN or a Form W9, as well as to receive your sign-on personal identification number (PIN), required for completion of your form submission. Helpful Hint In order to certify your W-8, you must first completely log out of your account and log back in in order to start the certification process. Helpful Hint You MUST copy or write down the Electronic Signature PIN in order to complete your W-8BEN form. The Welcome screen will help you identify the correct form you need to submit. Just follow the prompts that will take you through a series of questions. When finished with each question, click Next. Helpful Hint Choose Yes if you are completing this form on your own behalf. Answer all questions as appropriate as they pertain to your personal situation. 12
Beneficial Owner Enter the last and first name of the beneficial owner. Check the box to confirm the accuracy of the information. Then select the Country of Citizenship. Answer all questions as appropriate as they pertain to your personal situation. 13
If a permanent resident address is already in the system for you, select your permanent country of residence from the drop-down menu. If a permanent resident address is not already in the system for you, you will need to enter it. Do not enter your work address or company address. A P.O. Box or C/O address is not permitted. Street City/Town State/Province Zip/Postal Code Country If your mailing address differs from your permanent residence address, you will need to enter it. If your mailing address and your permanent residence address are identical, click on the box below the Address fields. Enter the number of days you were physically present, or expect to be physically present in the U.S. in the current year. 14
Enter your Social Security number (SSN), Individual Tax Identification Number (ITIN), or foreign tax identification number. If you have no U.S. SSN, U.S. ITIN, or foreign tax identification number, please enter your date of birth using the calendar feature on the screen. If your date of birth isn t recognized in the system, simply check the box. Helpful Hint The date of birth function works best if your computer s default date is set to US English. W-8BEN Tax Treaty Benefits Claim The W-8BEN form ensures that a Charles Schwab account holder who is not a U.S. citizen/resident and who resides in a country with a tax treaty with the U.S. is not subject to tax withholdings. Form W-8BEN This form will be populated with the information you have supplied. Please review the information on the form. Certify the beneficial owner s country of residence. If appropriate, please provide details regarding any claim to a particular rate of withholding on certain income. If this is not clear, click on the question mark for additional explanation. 15
You may also provide notes or attach documents to support your claim. You can upload a Letter of Explanation or image of your passport. Click the link to preview your W-8BEN form to confirm accuracy. W-8BEN Certification I certify that (check all that apply): Under penalties of perjury, I declare that I have examined the information on this form and to the best of my knowledge and belief it is true, correct, and complete. I further certify under penalties of perjury that: 1. I am the beneficial owner (or am authorized to sign for the beneficial owner) of all the income to which this form relates. 2. The beneficial owner is not a U.S. person. 3. The income to which this form relates is: (a) Not effectively connected with the conduct of a trade or business in the United States; (b) Effectively connected but is not subject to tax under an income tax treaty; or (c) The partner s share of a partnership s effectively connected income. 4. For broker transactions or barter exchanges, the beneficial owner is an exempt foreign person as defined in the instructions. Furthermore, I authorize this form to be provided to any withholding agent that has control, receipt, or custody of the income of which I am the beneficial owner or any withholding agent that can disburse or make payments of the income of which I am the beneficial owner. Click Substitute Electronic Form Preview to review your information. You will have the ability to save and print your W-8BEN. Once reviewed, click Check to confirm you have reviewed the Electronic Form. When finished, the Confirm button will appear. Click to continue. Enter your name in the Sign by field. Next you will prompted to enter a confirmation code. To find your code, log-in to the email account you submitted earlier in the account opening process. Open the email from stockplanservices@schwab.com. It will contain your confirmation code. 16
Type in the six-character confirmation code in the Enter confirmation code field. Check the box: Please check box to confirm your acceptance with the above declarations. This constitutes your digital signature. Once you check the box, the Electronic submission & Print button will appear. Click Electronic submission & Print. A new E-Submit screen will appear. Example: Form W-8BEN Signatory Confirmation Code email, containing the code that you will use in the account opening process. When finished, please click OK. 17
The Charles Schwab Corporation (Charles Schwab) provides equity compensation plan services and other financial and retirement services to corporations and executives through Charles Schwab & Co., Inc. (Member SIPC). Charles Schwab & Co., Inc., a registered broker dealer and wholly owned subsidiary of Charles Schwab, offers brokerage and custody services to its customers. 2014 Charles Schwab & Co., Inc. All rights reserved. Member SIPC. CC0006925 (1214-8472) MKT T81450-01 (12/14)