Getting the Best Breast Health Care

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Getting the Best Breast Health Care Jacqueline Tran, MPH Susan G. Komen for the Cure Breast Health Symposium Many Faces One Voice Anaheim Marriott March 31, 2007

Overview Ask Sample questions for different stages of breast health Be Informed Culture Language Be Comfortable

Ask Make sure to write any questions you might have down? There are no silly or dumb questions If something is explained but it still doesn t make sense or isn t clear ask again even ask to write it down Feel comfortable to ask for support It s always okay to ask

Be Informed Ask questions Ask for additional information and resources Feel comfortable to ask for information from your doctor s office-health plan Contact resources such as Susan G. Komen, The American Cancer Society, the Cancer Information Services, local community resources Utilize the Internet - know your resources Share information and talk with others

Example questions to ask if you have/find a breast lump Will you refer me to an accredited mammography facility for a mammogram Does the mammography facility meet quality standards? Can this lump be aspirated (fluid or cells removed with a needle)? What about a biopsy? Why? Why not? What about a Stereotactic biopsy? Why? Why Not? Will you refer me to a doctor who specializes in breast problems for further tests and/or treatment? (If a waiting period is advised, consider a second opinion with a specialist) When would ultrasound be recommended? What non-cancerous conditions can cause breast lumps? Sample questions from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Example questions to ask regarding a mammogram Is there anything I should do to prepare for my mammogram? Are there any products I should avoid before a mammogram? What will the mammogram show? Who gets the report of my mammogram? Can it also be sent to other doctors who treat me? Can I have a copy sent to me? How long will it take to receive the mammography report? What are the next steps if my mammogram shows a problem? When is the best time to schedule a mammogram? Will the mammogram be covered by my health insurance? Sample questions from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Example questions to ask regarding a breast cancer diagnosis What did my biopsy or needle aspiration show? What kind of breast cancer do I have? What were the results of my estrogen and progesterone tests? What were the results of the other tests (flow cytometry and other markers of tumor aggressiveness)? What tests will I have before surgery to see if the cancer has spread to any other organs (liver, lungs, bones.)? May I have a copy of the pathology report of the biopsy for my records? Sample questions from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Getting a second Opinion (tips) Get one! Take your original X-rays, notes on your health history, and the first doctor's report to another physician. This can be a breast surgeon or radiologist. If possible, select a doctor who is not associated with the same hospital as your first doctor. What you want is a fresh objective view. A doctor who works at a teaching hospital may be connected to a medical school and may be more aware of new techniques and information. Don't worry that the first doctor might be upset or angry that you want a second opinion. Most doctors welcome such consultation. If the two doctors agree- good. If they disagree, go to a third. Tips from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Getting a Second Opinion (helpful hints) Most insurance companies will cover a second opinion. Some require it. Check it out. Take your notebook to every doctor's appointment. Keep records of all your visits, including names, dates, the questions you asked, and the answers you received. Remember to take all your reports and films home from the doctor's office. Save yourself the hassle of having to return for them! It takes many years for breast cancer to develop. The "extra" time it takes even several weeks to get a second opinion won't make a significant difference in the outcome of your case, but it may make a significant difference in the doctor, hospital, and treatment you choose. You can call the hospitals of your choice and ask for referrals to specialists connected with them. While there is no formal listing of breast specialists, there are physicians whose practices are concerned mainly with breast care. If you don't have insurance coverage, try to get a second opinion from another physician at a no-cost clinic or from another private doctor who works with a sliding scale fee. Tips from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Example questions to ask about breast cancer treatment (1 of 2) What are my treatment options? What procedure are you recommending for me and why? What are the potential risks and benefits of these procedures? Will my lymph nodes be removed and tested at the time of my surgery? Will estrogen and progesterone receptor tests be done on the tissue removed during surgery? (Ask this question if tests were not done during the biopsy) What will these tests tell you? Will other special tests (flow cytometry/markers of tumor aggressiveness) be done on the tissue? What is your opinion about breast-conserving surgery (lumpectomy) followed by radiation therapy? Am I a candidate for this type of treatment? Sample questions from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

More example questions to ask about breast cancer treatment (2 of 2) Will I need additional treatment with radiation therapy, chemotherapy, and/or hormonal therapy following my surgery? If so, can you refer me to a medical oncologist or a radiation oncologist? Can breast reconstruction be done at the time of the surgery, as well as later? Would you recommend it for me? What potential risks and benefits are involved? If I choose not to have reconstruction, how good are currently available breast prostheses? How long do I have to make a treatment decision? What is a clinical trial? Is there a clinical trial that is enrolling patients with my type of breast cancer? If so, how can I learn more? Could you recommend a breast cancer specialist for a second opinion? Sample questions from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Example questions to ask about surgery Where will the surgical scar(s) be? What physical and emotional side effects should I expect after the operation? Are there special exercises I should be doing? What type do you recommend? How long should I continue them? Are there any precautions I should take? (For example, if lymph nodes were removed, should I avoid getting shots in the arm or shaving under the arm, blood pressure taken or blood drawn or having cuticles cut during manicures?) When will I be able to get back to my normal routine? What can I do to ensure a safe recovery? What problems, specifically, should I report to you? May I have a copy of the hospital pathology report of my surgery and lymph node analysis for my records? What is lymphedema? What precautions do I take to avoid it? Where can I find a breast cancer support group? Is it led by qualified professionals? Are there programs in the community that can provide me with support such as the American Cancer Society's Reach To Recovery Program come to visit me? Sample questions from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Example questions to ask about chemotherapy Why is chemotherapy indicated in my case? What is the significance of lymph node involvement? How many of my lymph nodes are cancerous? How many were removed altogether? If my lymph nodes are not involved, should chemotherapy or hormone therapy still be considered? What drugs will I be taking? Why have you chosen these particular drugs for me? What are the drugs supposed to do? What are the short and long-term risks involved? What are the possible side effects of this type of chemotherapy? Are they permanent? Are there drugs for nausea? Is there a special diet that will help me? Which side effects should I report to the doctor immediately? Sample questions from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Example questions about radiation therapy Why is radiation therapy being recommended and what type? Do you think that the size, location, and type of breast cancer I have will respond to radiation therapy? What are the possible short and long-term side effects of radiation therapy? Will there be a problem with skin damage and possible future reconstruction? How long will each treatment take? How long will the whole series last? How soon should treatment begin? Who will be responsible for my radiation treatment? Who will administer them? Where will these treatments be done? Can I come alone or should a friend or relative accompany me? Sample questions from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Example questions about hormone therapy Which hormone treatments are you recommending for me and why? What are the hormone treatments supposed to do? What are the short and long-term side effects of this hormone treatment? What are the risks of hormone treatment? How soon should the hormone therapy be started? How long will I be taking the hormone treatments? In what form and how often will the treatment be given? Will I be given the hormone therapy along with other forms of treatment? Is the cost of the hormone treatment covered by my health insurance? Sample questions from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Example questions about reconstructive surgery What are the types of reconstructive surgery? What type of specialist performs reconstructive surgery? What type (Saline implants? Gel implants? Flaps?) is best for me and why? Will my insurance cover the cost of these types of reconstructive surgery? What chance is there of rejection and/or infection of any implant? Are there any other risks or side effects to consider? What can be done if the operation is unsuccessful? When is the best time for me to have reconstruction? Same time as the mastectomy? Some time after surgery? After chemotherapy?) If I do not choose reconstruction, what prostheses are available? Will my insurance cover the cost of a prosthesis? Sample questions from http://www.adelphi.edu/nysbreastcancer/questions.html and The Breast Cancer Handbook by Joan Swirsky and Barbara Balaban, published by Harper Perennial, 1994 Questions to Ask Your Doctor, NCI Publications, 1994.

Culture Culture = the attitudes and behavior that are characteristic of a particular social group or organization

Language Health Literacy Language Accessible materials Interpretation Health education materials Resources

Health Education Materials Resources Contact your own health plan or provider Department of Managed Care www.dmhc.ca.gov NCI-Cancer Information Service http://cis.nci.nih.gov/ or www.cancer.gov American Cancer Society www.cancer.org Susan G. Komen for the Cure www.ockomen.com Asian and Pacific Islander Cancer Education Materials (APICEM) Portal www.cancer.org/apicem or www.aancart.org/apicem

Be Comfortable You know your body best-work with your provider to tell them about changes Feel comfortable to talk about your body Feel comfortable to ask for a second opinion Feel comfortable about the provider you are with especially for surgery, treatment, etc. Help others to be comfortable with you

Communicate Be comfortable After Cancer Care It s about YOU

Thank you Contact Information Jacqueline Tran, MPH Program Manager WINCART California State University, Fullerton Telephone: (714) 278-3499 Email: jtran@fullerton.edu