Business Administration

Business Administration Business Administration with Specializations in: Articulated A.S. to B.A./B.S. Career Path in General Business Administration Finance Human Resources Management International Business Management Marketing Property and Casualty Insurance Management Real Estate Management Small Business Management Associate in Science Degree This program is designed for students who seek immediate employment in the field of business administration and/or who decide to utilize this Articulated A.S. to B.A./B.S. Career Path to transfer to any Florida public university as a junior to complete a four-year Bachelor s degree in General Business Administration. This program will help students develop managerial know-how and become valuable assets to any company. Instruction in this program provides a balanced curriculum of general education and business-related subjects. For those students who wish to utilize the Articulated A.S. to B.A./B.S. Career Path to complete a four-year Bachelor's degree in General Business Administration, please refer to the requirements for the Articulated A.S. to B.A./B.S. in General Business Administration. Students, who have earned a Florida Real Estate License may be eligible to receive college credit for courses in this program. For information and requirements, visit the Valencia Web site at valenciacollege.edu/asdegrees/transferagreements.cfm to view the Alternative Award of Credit Agreement and complete a request form. To have the credit awarded, students should bring the required documentation to the Dean's academic department for verification and approval. Students are strongly encouraged to consult a career program advisor in the department office for assistance in determining the best education plan for their career goals. Students wishing to transfer any credits from this program to another institution must accept responsibility for securing approval from the transfer institution. Although scheduling may not always provide for the following progression of courses, students should use the foundation, intermediate and specialization course sequence as a guide in program planning. Students are strongly encouraged to consult a career program advisor in the department office for assistance in determining the best education plan for their career goals. Although scheduling may not always provide for the following progression of courses, students should use the foundation, intermediate and advanced course sequence as a guide in program planning. All degree-seeking students must satisfy entry testing requirements and satisfactorily complete all Mandatory courses in reading, student success, mathematics, English, and English for Academic Purposes in which the student is placed. s Check out our certificate programs below. These certificate programs will put you on the fast-track to reaching your career goals. They are designed to equip you with a specialized skill set for immediate employment or to upgrade your skills for job advancement. Most can be completed in one year or less, and all of the courses in the certificate programs can be applied toward the A.S. degree. Click on the Certificate tab at the top of the page for more information. Business Management (24 credits) Business Operations (8 credits) Business Specialist (2 credits)

Customer Service Management (24 credits) Customer Service Operations (8 credits) Customer Service Specialist (2 credits) Entrepreneurship (2 credits) Human Resources Management (24 credits) Human Resources Operations (8 credits) Human Resources Specialist (2 credits) International Business Specialist (2 credits) Operations Support and Services Real Estate Specialist (2 credits) Start Right Degree-seeking students enrolling at Valencia for the first time will have a limited range of courses from which to choose for their first 8 college-level credits. Within the first 8 college credit hours, you will be required to take ENC0 (3 credits), and if applicable, SLS 22 (3 credits) and a mathematics course appropriate to your selected meta-major (3 credits). The remaining courses will be chosen from the General Education Core Courses in humanities (3 credits), science (3 credits), or social science (3 credits), and/ or the introductory courses within the A.S. degree programs. For specific courses see the on the Program Requirements tab. For course sequencing recommendations, see your Career Program Advisor or create an education plan by logging into Atlas, clicking on the LifeMap tab and clicking My Education Plan. Potential Careers Marketing Manager Human Resources Manager/Specialist Advertising and Promotions Manager Training and Development Manager Administrative Service Manager Financial Manager/Specialist Public Relations Manager/Specialist Sales Agent, Business Services Gerenral Operations Manager Customer Service Manager/Specialist Insurance Specialist Real Estate Specialist Salary & Earnings Information For salary and wage information, visit: www.salary.com (http://www.salary.com) or www.smart-college-choices.com (http://www.smartcollege-choices.com) Contacts Future Students Contact Enrollment Services at enrollment@valenciacollege.edu or call 407-582-507. Current Students East Campus Storm Russo, Program Chair: 407-582-2348 srusso@valenciacollege.edu Liz Jusino, Career Program Advisor for (AS to BS Track): 407-582-270 ejusino2@valenciacollege.edu Kerry-Ann Rawls, Career Program Advisor for (Specializations): 407-582-2068 krawls2@valenciacollege.edu (ejusino2@valenciacollege.edu) 2

West Campus Lana Powell, Program Chair: 407-582-322 lpowell@valenciacollege.edu (bbunn@valenciacollege.edu) Chris Teumer, Career Program Advisor for (Specializations): 407-582-5668 cteumer@valenciacollege.edu (krawls2@valenciacollege.edu) Genevieve Hall, Career Program Advisor for (AS to BS Track): 407-582-239 ghall3@valenciacollege.edu Osceola Campus Stanton Reed, Program Chair: 407-582-4224 sreed2@valenciacollege.edu (mmachin@valenciacollege.edu) Claudia Zequeira, Career Program Advisor: 407-582-472 czequeira@valenciacollege.edu Internship and Workforce Services If you need assistance with job resources or in locating an internship, please visit: valenciacollege.edu/internship Alternative Ways to Earn Credit If you have earned an approved licensue or have earned Career Pathways credit, you may be eligible to receive credit toward this A.S. degree. For more information, visit: valenciacollege.edu/asdegrees/transferagreements.cfm Prepare basic financial statements. Analyze business and financial information for internal decision making. Perform the functions in the marketing mix. Use basic business applications software. ENC 0 FRESHMAN COMPOSITION I +*~ 3 SPC 608 FUNDAMENTALS OF SPEECH ~ 3 SLS 22 NEW STUDENT EXPERIENCE ~ 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS + 3 GEB 0 INTRODUCTION TO BUSINESS 3 PSY 202 GENERAL PSYCHOLOGY ~ 3 Intermediate Courses BUL 224 BUSINESS LAW I * 3 ACG 202C PRINCIPLES OF FINANCIAL ACCOUNTING +* 3 MAN 202 PRINCIPLES OF MANAGEMENT +* 3 Humanities See Gen. Ed. (p. ) Core Requirement ~ 3 + This course must be completed with a grade of C or better. ~ This is a general education course. (GR) Denotes a Gordon Rule course. 3

Articulated A.S. to B.A./B.S. Career Path in General Business Administration This career path is designed for students who wish to transfer to any Florida public university as a junior to complete a four-year bachelor's degree in General Business Administration. Students are strongly encouraged to consult a Career Program Advisor for special career advisement. Prepare basic financial statements. Analyze business and financial information for internal decision making. Perform the functions in the marketing mix. Use basic business applications software. MAC 05 COLLEGE ALGEBRA +*~ 3 ENC 02 FRESHMAN COMPOSITION II +*~ 3 ECO 203 PRINCIPLES OF ECONOMICS-MACRO +~ 3 MAC 2233 CALCULUS FOR BUSINESS AND SOCIAL SCIENCE +*~ 3 STA 2023 STATISTICAL METHODS +*~ 3 MAR 20 PRINCIPLES OF MARKETING +* 3 ACG 207C PRINCIPLES OF MANAGERIAL ACCOUNTING +* 3 ECO 2023 PRINCIPLES OF ECONOMICS-MICRO + 3 Humanities or Social Science See Gen. Ed. (p. ) Institutional Requirement (GR) (p. ) +*~ 3 Humanities See Gen. Ed. (p. ) Institutional Requirement (GR) (p. ) +*~ 3 + This course must be completed with a grade of C or better. ~ This is a general education course. (GR) Denotes a Gordon Rule course. Finance Specialization Assess legal and ethical aspects of financial issues. Compare selected Theories of Management. Apply Business Mathematics Principles. Use basic Business Application Software. Examine the Financial Industry trends. Describe basic business law in the areas of security procedures and fraud detection. Prepare basic financial statements. FIN 2000 PRINCIPLES OF FINANCE 3 FIN 200 PERSONAL INVESTMENTS 3 FIN 200 PERSONAL FINANCE 3 CGS 250C SPREADSHEET APPLICATIONS FOR BUSINESS 3 MTB 03 BUSINESS MATHEMATICS 3 4

OST 335C BUSINESS COMMUNICATIONS 3 Science or Math See Gen. Ed. (p. ) Core Requirement +*~ 3 Internships and/or Business Electives 2 6 Select one of the following: 3 ECO 203 PRINCIPLES OF ECONOMICS-MACRO ~ ECO 2023 PRINCIPLES OF ECONOMICS-MICRO ~ This is a general education course. MAT 033C or higher mathematics course may be substituted for MTB 03 Human Resources Management Specialization Prepare basic financial statements. Perform basic human resources functions Apply knowledge of federal and state laws governing human resources management. Apply business mathematics principles. MAN 2300 INTRODUCTION TO HUMAN RESOURCES MANAGEMENT 3 MNA 2329 CASE STUDIES IN HUMAN RESOURCES MANAGEMENT * 3 MNA 2320 HUMAN RESOURCES RECRUITMENT, SELECTION AND STAFFING * 3 MNA 2325 COMPENSATION AND BENEFITS SYSTEMS * 3 MNA 2403 HUMAN RESOURCE MANAGEMENT LAW * 3 MTB 03 BUSINESS MATHEMATICS 3 OST 335C BUSINESS COMMUNICATIONS 3 Science or Math See Gen. Ed. (p. ) Core Requirement +*~ 3 Internship(s) and/or Business Electives 2 6 ~ The is a general education course. MAT 033C or higher mathematics may be substituted for MTB 03. Notes: Most Human Resources Management Specialization courses are offered only on the East Campus. International Business Specialization Describe the impact of language, culture, religion and local government regulations on the conduct of international business. Explain the demographics, market segmentation and the selection of target markets as applied to the global business environment. Demonstrate strategies for opening foreign markets, including pure exporting, use of local distributors, global manufacturing, operating wholly-owned subsidiaries and foreign direct investment. 5

Apply the planning process and develop marketing strategies for the international marketplace. Identify and interpret relevant international financial documents, and evaluate financial strategies that support an organization s integrative trade initiatives. ECO 203 PRINCIPLES OF ECONOMICS-MACRO ~ 3 or ECO 2023 PRINCIPLES OF ECONOMICS-MICRO GEB 350 INTRODUCTION TO INTERNATIONAL BUSINESS + 3 MAR 250 INTERNATIONAL MARKETING 3 FIN 205 INTERNATIONAL FINANCE * 3 CGS 250C SPREADSHEET APPLICATIONS FOR BUSINESS 3 MTB 03 BUSINESS MATHEMATICS 3 OST 335C BUSINESS COMMUNICATIONS 3 Science or Math See Gen. Ed. (p. ) Core Requirement +*~ 3 Internship(s) and/or Business Electives 2 6 + This course must be completed with a grade of C or better. ~ This is a general education course. MAT 033C or higher mathematics course may be substituted for MTB 03. 2 Business Electives: Courses with the following subject prefixes may be used if not being used as a program requirement: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 303 JOB SEARCH. If a student is going for the Global Distinction, pick two of the following courses: GEA 000 World Geography, GEB 2955 Immersion in Global Business, HUM 2403 Middle Eastern Humanities, HUM 240 Asian Humanities, HUM 2454 African-American Humanities, HUM 246 Latin American Humanities, INR 2002 International Politics or INR 2002H International Politics Honors, SPC 700 Cross-Cultural Communication Management Specialization Perform the management functions Prepare basic financial statements. Perform the functions in the marketing mix. Apply business mathematics principles. Explain the legal principles that generally apply to business entities. ECO 203 PRINCIPLES OF ECONOMICS-MACRO ~ 3 or ECO 2023 PRINCIPLES OF ECONOMICS-MICRO MAR 20 PRINCIPLES OF MARKETING * 3 BUL 2242 BUSINESS LAW II * 3 ACG 207C PRINCIPLES OF MANAGERIAL ACCOUNTING * 3 CGS 250C SPREADSHEET APPLICATIONS FOR BUSINESS 3 MTB 03 BUSINESS MATHEMATICS 3 OST 335C BUSINESS COMMUNICATIONS 3 Science or Math See Gen. Ed. (p. ) Core Requirement +*~ 3 6

Internship(s) and/or Business Electives 2 6 ~ This is a general education course. MAT 033C or higher mathematics may be substituted for MTB 03. Marketing Specialization Prepare basic financial statements. Perform the functions in the marketing mix. Apply business mathematics principles Explain the legal principles that generally apply to business entities. Apply advertising and selling principles to an organization s overall success. MAR 20 PRINCIPLES OF MARKETING * 3 MKA 202 PRINCIPLES OF SELLING * 3 MKA 25 ADVERTISING * 3 BUL 2242 BUSINESS LAW II * 3 CGS 250C SPREADSHEET APPLICATIONS FOR BUSINESS 3 MTB 03 BUSINESS MATHEMATICS 3 OST 335C BUSINESS COMMUNICATIONS 3 Science or Math See Gen. Ed. (p. ) Core Requirements +*~ 3 Internship(s) and/or Business Electives 2 6 ~ This is a general education course. MAT 033C or higher mathematics course may be substituted for MTB 03. Property and Casualty Insurance Management Specialization This specialization will provide students with the necessary course work that can lead to profitable and rewarding careers in the insurance industry life, health, property and casualty. Emphasis is placed on job preparation for affiliation with insurance agencies and home office operations. For individuals already employed, courses are made available for career advancement opportunities. These include Chartered Life Underwriters (CLU), Accredited Advisor in Insurance (AAI), and Insurance Institute of America (IIA). Courses leading to licensing requirements for property and casualty general agents, customer representatives, and adjusters also are available. Use basic business applications software. Apply business mathematics principles. 7

Apply the principles of personal, commercial and property insurance. Apply the principles of casualty insurance and casualty bonding. Analyze basic risk management. RMI 20 PRINCIPLES OF PROPERTY AND LIABILITY 3 RMI 20 PERSONAL INSURANCE PLANNING * 3 RMI 223 COMMERCIAL INSURANCE * 3 MAR 20 PRINCIPLES OF MARKETING * 3 OST 2858C MICROSOFT EXCEL 3 or CGS 250C SPREADSHEET APPLICATIONS FOR BUSINESS MKA 202 PRINCIPLES OF SELLING * 3 or CTS 55C INTRODUCTION TO CUSTOMER SERVICE AND HELP DESK CONCEPTS MTB 03 BUSINESS MATHEMATICS 3 OST 335C BUSINESS COMMUNICATIONS 3 Science or Math See Gen. Ed. (p. ) Core Requirements +*~ 3 Internship(s) and/or Business Electives 2 3 ~ This is a general education course. MAT 033C or higher mathematics may be substituted for MTB 03. Notes: All Property and Casualty Insurance Management Specialization courses are offered on the East Campus; some courses are offered at other locations. Real Estate Management Specialization Perform the Management Functions. Compare selected Theories of Management. Apply Business Mathematics Principles. Use basic Business Application Software. Apply the effect of current economic trends on the Real Estate industry. Appropriately use Real Estate Terminology. Apply Selling Principles to an organization s overall success. Prepare basic Financial Statements. Assess ethical issues in Business situations. REE 000 REAL ESTATE PRINCIPLES AND PRACTICES 3 REE 400 FLORIDA REAL ESTATE LAW 3 MKA 202 PRINCIPLES OF SELLING * 3 MTB 03 BUSINESS MATHEMATICS 3 OST 335C BUSINESS COMMUNICATIONS 3 Science or Math See Gen. Ed. (p. ) Core Requirements +*~ 3 Internship(s) and/or Business Electives 2 2 8

~ This is general education course. MAT 033C or higher mathematics may be substituted for MTB 03. Small Business Management Specialization Apply business mathematics principles. Prepare basic financial statements. Generate a business plan. Perform the functions in the marketing mix. SBM 000 SMALL BUSINESS MANAGEMENT 3 MAR 20 PRINCIPLES OF MARKETING * 3 CGS 250C SPREADSHEET APPLICATIONS FOR BUSINESS 3 MTB 03 BUSINESS MATHEMATICS 3 OST 335C BUSINESS COMMUNICATIONS 3 Science or Math See Gen. Ed. (p. ) Core Requirements +*~ 3 Internship(s) and/or Business Electives 2 2 ~ This is a general educfation course. MAT 033C or higher mathematics may be substituted for MTB 03. Notes: Students are encouraged to see the Career Program Advisor for special career advisement. Several Florida public and private universities provide opportunities, in addition to the Articulated A.S. to B.S. transfer option, for A.S. degree graduates to pursue a Bachelor s degree. Information on some of these transfer options, including UCF s Bachelor of Applied Science (B.A.S.) degree, may be found at valenciacollege.edu/asdegrees/transferagreements.cfm. Students who want to continue their education should contact their university of choice for acceptance of this degree. For students who are interested in pursuing UCF s B.A.S. degree, 36 credit hours of general education courses will be required. Students will also have to fulfill the state s foreign language requirement, which is two years of the same high school foreign language or two semesters of the same college-level foreign language. 2 Business Electives: Courses with the following subject prefixes may be used if not being used as a program requirement: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 303 JOB SEARCH. Business Management This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Business Management, Finance, Marketing, Small Business Management, and Retail. 9

Apply business mathematics principles. GEB 0 INTRODUCTION TO BUSINESS 3 Foundation Business Elective 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE) Select one of the following: 3 MTB 03 BUSINESS MATHEMATICS 2 APA C BASIC ACCOUNTING ACG 202C PRINCIPLES OF FINANCIAL ACCOUNTING * Intermediate Courses BUL 224 BUSINESS LAW I * 3 Intermediate Business Elective 3 Advanced Courses INP 30 PSYCHOLOGY IN BUSINESS AND INDUSTRY 3 or PSY 202 GENERAL PSYCHOLOGY Advanced Business Elective(s) 3 Total Credit Hours 24 Foundation Business Electives These courses may be used for Foundation Business Elective credit if not being used as a Certificate requirement. FIN 2000 PRINCIPLES OF FINANCE 3 MAN 202 PRINCIPLES OF MANAGEMENT * 3 MAR 20 PRINCIPLES OF MARKETING * 3 MKA 202 PRINCIPLES OF SELLING * 3 SBM 000 SMALL BUSINESS MANAGEMENT 3 Intermediate Business Electives These courses may be used for Intermediate Business Elective credit if not being used as a Certificate requirement. ACG 202C PRINCIPLES OF FINANCIAL ACCOUNTING * 3 ACG 207C PRINCIPLES OF MANAGERIAL ACCOUNTING * 3 APA C BASIC ACCOUNTING 3 FIN 2000 PRINCIPLES OF FINANCE 3 FIN 200 PERSONAL INVESTMENTS 3 FIN 200 PERSONAL FINANCE 3 GEB 36 FOUNDATIONS OF E-BUSINESS 3 INP 30 PSYCHOLOGY IN BUSINESS AND INDUSTRY 3 MAN 202 PRINCIPLES OF MANAGEMENT * 3 MAR 20 PRINCIPLES OF MARKETING * 3 MKA 202 PRINCIPLES OF SELLING * 3 MTB 03 BUSINESS MATHEMATICS 3 OST 335C BUSINESS COMMUNICATIONS 3 0

PSY 202 GENERAL PSYCHOLOGY 3 SBM 000 SMALL BUSINESS MANAGEMENT 3 Advanced Business Electives These courses may be used for Advanced Business Elective credit if not being used as a Certificate requirement. Select from courses with subject prefixes of: ACG, APA,CTS, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 303, SLS 22, and SPC 608. CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course. 2 MAT 033C INTERMEDIATE ALGEBRA or higher mathematics may be substituted for MTB 03 BUSINESS Note: MATHEMATICS. This certificate program is eligible for Financial Aid. Business Operations This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Business Management, Finance, Marketing, Small Business Management, and Retail. Apply business mathematics principles. GEB 0 INTRODUCTION TO BUSINESS 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE) Foundation Business Elective 3 Select one of the following: 3 MTB 03 BUSINESS MATHEMATICS 2 APA C BASIC ACCOUNTING ACG 202C PRINCIPLES OF FINANCIAL ACCOUNTING * Intermediate Courses BUL 224 BUSINESS LAW I * 3 Intermediate Business Elective 3 Total Credit Hours 8 Foundation Business Electives These courses may be used for Foundation Business Elective credit if not being used as a Certificate requirement. FIN 2000 PRINCIPLES OF FINANCE 3 MAN 202 PRINCIPLES OF MANAGEMENT * 3 MAR 20 PRINCIPLES OF MARKETING * 3 MKA 202 PRINCIPLES OF SELLING * 3 SBM 000 SMALL BUSINESS MANAGEMENT 3

Intermediate Business Electives These courses may be used for Intermediate Business Elective credit if not being used as a Certificate requirement. ACG 202C PRINCIPLES OF FINANCIAL ACCOUNTING * 3 ACG 207C PRINCIPLES OF MANAGERIAL ACCOUNTING * 3 APA C BASIC ACCOUNTING 3 FIN 2000 PRINCIPLES OF FINANCE 3 FIN 200 PERSONAL INVESTMENTS 3 FIN 200 PERSONAL FINANCE 3 GEB 36 FOUNDATIONS OF E-BUSINESS 3 INP 30 PSYCHOLOGY IN BUSINESS AND INDUSTRY 3 MAN 202 PRINCIPLES OF MANAGEMENT * 3 MAR 20 PRINCIPLES OF MARKETING * 3 MKA 202 PRINCIPLES OF SELLING * 3 MTB 03 BUSINESS MATHEMATICS 3 OST 335C BUSINESS COMMUNICATIONS 3 PSY 202 GENERAL PSYCHOLOGY 3 SBM 000 SMALL BUSINESS MANAGEMENT 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course. 2 MAT 033C INTERMEDIATE ALGEBRA or higher mathematics may be substituted for MTB 03 BUSINESS Note: MATHEMATICS. Business Specialist This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Business Management, Finance, Marketing, Small Business Management, and Retail. Apply business mathematics principles. GEB 0 INTRODUCTION TO BUSINESS 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE) Select one of the following: 3 MTB 03 BUSINESS MATHEMATICS 2 APA C BASIC ACCOUNTING ACG 202C PRINCIPLES OF FINANCIAL ACCOUNTING * Foundation Business Elective 3 Total Credit Hours 2 2

Foundation Business Electives These courses may be used for Foundation Business Elective credit if not being used as a Certificate requirement. FIN 2000 PRINCIPLES OF FINANCE 3 MAN 202 PRINCIPLES OF MANAGEMENT * 3 MAR 20 PRINCIPLES OF MARKETING * 3 MKA 202 PRINCIPLES OF SELLING * 3 SBM 000 SMALL BUSINESS MANAGEMENT 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course. 2 MAT 033C INTERMEDIATE ALGEBRA or higher mathematics may be substituted for MTB 03 BUSINESS Note: MATHEMATICS. Customer Service Management This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Customer Service. Perform the functions in the marketing mix. Implement business, technical and interpersonal skills for customer support. GEB 0 INTRODUCTION TO BUSINESS 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 CTS 55C INTRODUCTION TO CUSTOMER SERVICE AND HELP DESK CONCEPTS 3 Customer Service Elective(s) 3 Intermediate Courses MAR 20 PRINCIPLES OF MARKETING * 3 OST 335C BUSINESS COMMUNICATIONS 3 Advanced Courses PSY 202 GENERAL PSYCHOLOGY 3 or INP 30 PSYCHOLOGY IN BUSINESS AND INDUSTRY MAN 202 PRINCIPLES OF MANAGEMENT * 3 Total Credit Hours 24 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course. Customer Service Electives These courses may be used for Customer Service Elective credit if not being used as a Certificate requirement. 3

Select from courses with subject prefixes of: ACG, APA, BUL, CTS, GEB, ECO, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 22, SLS 303 Job Search, SLS 2940 Service Learning, and SPC 608 Fundamentals of Speech. Notes: This certificate program is eligible for Financial Aid. Customer Service Operations This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Customer Service. Perform the functions in the marketing mix. Implement business, technical and interpersonal skills for customer support. GEB 0 INTRODUCTION TO BUSINESS 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 CTS 55C INTRODUCTION TO CUSTOMER SERVICE AND HELP DESK CONCEPTS 3 Customer Service Elective(s) 3 Intermediate Courses MAR 20 PRINCIPLES OF MARKETING * 3 OST 335C BUSINESS COMMUNICATIONS 3 Total Credit Hours 8 * This course has a prerequisite; check description in Valencia catalog Customer Service Electives These courses may be used for Customer Service Elective credit if not being used as a Certificate requirement. Select from courses with subject prefixes of: ACG, APA, BUL, CTS, ECO, GEB, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 22 Student Success, SLS 303 Job Search, SLS 2940 Service Learning, and SPC 608 Fundamentals of Speech. Note: Customer Service Specialist This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Customer Service. 4

Implement business, technical and interpersonal skills for customer support. GEB 0 INTRODUCTION TO BUSINESS 3 Customer Service Elective(s) 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 CTS 55C INTRODUCTION TO CUSTOMER SERVICE AND HELP DESK CONCEPTS 3 Total Credit Hours 2 Customer Service Electives These courses may be used for Customer Service Elective credit if not being used as a Certificate requirement. Select from courses with subject prefixes of: ACG, APA, BUL,CTS, ECO, GEB, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 22, SLS 303, SLS 2940, and SPC 608. Notes: Entrepreneurship This program is designed to teach students the fundamentals of starting and operating a business while presenting entrepreneurship as a viable career option. Coursework covers opportunity recognition, business planning, managing a business, market research, the marketing plan, financial management and how to understand accounting information. : Design and develop a comprehensive business plan to start a small business. Design and develop a comprehensive small business marketing plan by using appropriate marketing strategies. Understand the basic principles of Management and dealing with employee issues. Have a basic understanding of obtaining financial resources, controlling cash flow, and keeping accurate financial information for tax GEB 0 INTRODUCTION TO BUSINESS 3 SBM 000 SMALL BUSINESS MANAGEMENT 3 GEB 22 Entrepreneurship 3 Choose one 3 ACG 202C PRINCIPLES OF FINANCIAL ACCOUNTING * APA C BASIC ACCOUNTING BUL 224 BUSINESS LAW I * Total Credit Hours 2 Human Resources Management This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the fields of Human Resources Management. Perform basic human resources functions. 5

Apply knowledge of federal and state laws governing human resources management. MAN 2300 INTRODUCTION TO HUMAN RESOURCES MANAGEMENT 3 MNA 2320 HUMAN RESOURCES RECRUITMENT, SELECTION AND STAFFING * 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE) GEB 0 INTRODUCTION TO BUSINESS 3 or Business Elective(s) Intermediate Courses MNA 2403 HUMAN RESOURCE MANAGEMENT LAW * 3 Business Elective(s) 3 Advanced Courses MNA 2329 CASE STUDIES IN HUMAN RESOURCES MANAGEMENT * 3 MNA 2325 COMPENSATION AND BENEFITS SYSTEMS * 3 Total Credit Hours 24 Business Electives These courses may be used for Business Elective credit if not being used as a Certificate requirement. Select from courses with subject prefixes of: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 303, SLS 22, and SPC 608. + This course must be completed with a grade of C or better. CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course. Notes: The credits in this certificate program apply toward the Business Administration Associate in Science degree. Most certificate courses are offered only on the East Campus. This certificate program is eligible for Financial Aid. Human Resources Operations This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Human Resources Management. Perform basic human resources functions. Apply knowledge of federal and state laws governing human resources management. MAN 2300 INTRODUCTION TO HUMAN RESOURCES MANAGEMENT 3 6

MNA 2320 HUMAN RESOURCES RECRUITMENT, SELECTION AND STAFFING * 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE) GEB 0 INTRODUCTION TO BUSINESS 3 or Business Elective(s) Intermediate Courses MNA 2403 HUMAN RESOURCE MANAGEMENT LAW * 3 Business Elective(s) 3 Total Credit Hours 8 Business Electives These courses may be used for Business Elective credit if not being used as a Certificate requirement. Select from courses with subject prefixes of: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 303, SLS 22, and SPC 608. CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course. Notes: The credits in this certificate program apply toward the Business Administration Associate in Science degree. Most certificate courses are offered only on the East Campus. Human Resources Specialist This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Human Resources Management. Perform the Management Functions. Use basic Business Application Software. Perform basic Human Resources Functions. Assess ethical issues in Business situations. MAN 2300 INTRODUCTION TO HUMAN RESOURCES MANAGEMENT 3 MNA 2320 HUMAN RESOURCES RECRUITMENT, SELECTION AND STAFFING * 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE) GEB 0 INTRODUCTION TO BUSINESS 3 or Business Elective(s) Total Credit Hours 2 Business Electives These courses may be used for Business Elective credit if not being used as a Certificate requirement. Select from courses with subject prefixes of: ACG, APA, BUL, CGS, CIS,COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, TRA, SLS 303, SLS 22, and SPC 608. 7

CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course. Notes: The credits in this certificate program apply toward the Business Administration Associate in Science degree. Most certificate courses are offered only on the East Campus. International Business Specialist Describe the impact of language, culture, religion and local government regulations on the conduct of international business. Explain the demographics, market segmentation and the selection of target markets as applied to the global business environment. Demonstrate strategies for opening foreign markets, including pure exporting, use of local distributors, global manufacturing, operating wholly-owned subsidiaries and foreign direct investment. Apply the planning process and develop marketing strategies for the international marketplace. Identify and interpret relevant international financial documents, and evaluate financial strategies that support an organization s integrative trade initiatives. GEB 0 INTRODUCTION TO BUSINESS 3 GEB 350 INTRODUCTION TO INTERNATIONAL BUSINESS + 3 MAR 250 INTERNATIONAL MARKETING * 3 FIN 205 INTERNATIONAL FINANCE * 3 Total Credit Hours 2 + This course must be completed with a grade of C or better. Operations Support and Services This program prepares students for entry level employment in the area of operations support and/or to provide supplemental training for persons previously or currently employed in this area. The content includes but is not limited to communication skills, supervision skills, employability skills, and general business procedures and operation. Use basic business applications software Compare selected theories of management GEB 0 INTRODUCTION TO BUSINESS 3 OST 335C BUSINESS COMMUNICATIONS 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 Total Credit Hours 9 8

Real Estate Specialist This program is designed for students seeking specialized training to prepare for employment or to enhance their skills in the field of Real Estate. Apply the effect of current economic trends on the real estate industry. Appropriately use real estate terminology. REE 000 REAL ESTATE PRINCIPLES AND PRACTICES 3 REE 400 FLORIDA REAL ESTATE LAW 3 CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS 3 or OST 2854C MICROSOFT OFFICE (APPLICATIONS PACKAGE) Select one of the following: 3 PLA 6 GEB 0 Business Elective(s) REAL PROPERTY I INTRODUCTION TO BUSINESS Total Credit Hours 2 Business Electives These courses may be used for Business Elective credit if not being used as a Certificate requirement. Select from courses with subject prefixes of: ACG, APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 303, SLS 22, and SPC 608. CGS 200C COMPUTER FUNDAMENTALS AND APPLICATIONS is a transferable course. Notes: The credits in the certificate programs apply toward the Business Administration Associate in Science degree, or the Business Management, Marketing, and Administration Associate in Science degree. 9