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Rudolf Grünig/Dirk Morschett Developing international strategies Going and being international of medium-sized companies Slides for lecturers

Overview Overview 0. Introduction 1. Facts and figures about internationalization 2. Drivers of internationalization for companies 3. Strategic planning in general 4. Strategic planning of a domestic company as the starting point for going international 5. Introduction to strategic planning in the international context 6. Evaluating new markets 7. Evaluating market entry modes 8. Developing an internationalization strategy for new markets 9. Evaluating new production and sourcing locations 10. Evaluating foreign operation modes 11. Developing an internationalization strategy for production and sourcing 12. Determining the level of integration and responsiveness 13. Defining the strategic businesses 14. Defining the strategic objectives 15. Determining the level of standardization and differentiation of market offers 16. Configuring the value creation process and determining the operation modes 17. The process of strategic planning in an international company

0. Introduction 0.1 Framework for going and being international Strategic planning of the domestic company as starting point for going international Strategic planning for going international for new markets Strategic planning for going international for production and sourcing Strategic planning for being international

0. Introduction 0.2 Structure of the book Introduction Part I: Internationalization Facts about and drivers for internationalization. Part II: Strategic planning in general and in the international context Documents and processes of strategic planning in general and in the international context. Strategic planning leading to internationalization. Part III: Strategies for going international for new markets Strategic issues and planning process for going international for new markets. Part IV: Strategies for going international for production and sourcing Strategic issues and planning process for going international for production and sourcing. Part V: Strategies for being international Strategic issues and planning process for an international company. Closing remarks

1. Facts and figures about internationalization KOF Index of Globalization 1970 to 2007 for the world, for Switzerland and for Vietnam 100 1.1 90 80 70 60 50 40 30 20 10 0 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010 = Switzerland = World = Vietnam (KOF, 2010)

1. Facts and figures about internationalization 1.2 KOF Globalization Indices 2007 for selected countries Country Switzerland Germany Poland Thailand China Vietnam Bangladesh Burundi Globalization Index 91 84 81 64 63 48 46 35 Economic Globalization Sub-Index Social Globalization Sub-Index Political Globalization Sub-Index 83 76 77 69 57 60 36 31 95 86 77 49 53 31 20 22 95 94 95 80 87 56 76 59 (KOF, 2010)

1. Facts and figures about internationalization Economic internationalization 1988 to 2007 for the world, Switzerland and Vietnam I World: Exports in % of GDP 100 80 1.3.I Exports Imports 60 40 20 0 1985 1990 1995 2000 2005 2010 Switzerland: Exports and imports in % of GDP 100 80 60 40 20 0 1985 1990 1995 2000 2005 2010 (World Bank, 2010) Vietnam: Exports and Imports in % of GDP 100 80 60 40 20 0 1985 1990 1995 2000 2005 2010

1. Facts and figures about internationalization Economic internationalization 1988 to 2007 for the world, Switzerland and Vietnam II World: FDI outflow in % of GDP 25 1.3.II FDI outflow 20 FDI inflow 15 10 5 0 1985 1990 1995 2000 2005 2010 Switzerland: FDI outflow and inflow in % of GDP 25 20 15 10 5 0 1985 1990 1995 2000 2005 2010 (World Bank, 2010) Vietnam: FDI outflow and inflow in % of GDP 25 20 15 10 5 0 1985 1990 1995 2000 2005 2010

1. Facts and figures about internationalization 1.4 Economic internationalization of selected countries for 2007 Country Switzerland Germany Vietnam China Thailand Poland Bangladesh Burundi* Exports of goods and services in % of GDP Imports of goods and services in % of GDP FDI outflow in % of GDP 56 47 77 38 73 41 20 11 47 40 93 30 65 44 27 47 13 5 0 0 1 1 0 0 FDI inflow in % of GDP 12 2 10 4 5 6 1 0 * Data for 2006 (World Bank, 2010)

1. Facts and figures about internationalization 1.5 Watch exports from Switzerland 1970 to 2007 Volume in Mio Swiss Francs 16000 12000 8000 4000 0 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010 Volume in Mio units 80 60 40 20 0 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010 (Federation of the Swiss Watch Industry, 2010) Average unit price in Swiss Francs 600 450 300 150 0 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010

1. Facts and figures about internationalization 1.6 Submarkets of the Swiss watch exports 2007 Submarkets Exports in mil. units Average export price in CHF Exports in mil. CHF Exports in % CHF 0-200 18.7 64 1,200 8% CHF 200-500 2.6 346 900 6% CHF 500-3,000 3.7 1,324 4,900 33% CHF 3,000+ 1.0 7,800 7,800 53% Total or average 26.0 569 14,800 100% (Federation of the Swiss Watch Industry, 2010)

1. Facts and figures about internationalization 1.7 The four largest watch exporters 2007 Countries Exports in mil. units Average export price in CHF Exports in mil. CHF Switzerland 26 569 14,800 China incl. Hongkong 1,111 6 6,500 Germany 14 79 1,100 France 6 183 1,100 (Federation of the Swiss Watch Industry, 2010)

2. Drivers of internationalization for companies 2.1 Framework for the internationalization of companies Internationalization Drivers of internationalization Explanatory models for the internationalization of companies External conditions of internationalization = dependency = explanation

2. Drivers of internationalization for companies Linking the drivers of internationalization with opportunities and threats Drivers of internationalization Access to new customers Cost benefits of scale and replication Access to low cost raw materials and labour Countermeasures against threats Opportunity seizing *** ** *** * *** * Balancing risks *** ** Access to new competencies Access to global customers *** ** *** Gain strategic power *** *** = very important link ** = important link * = possible link 2.2

2. Drivers of internationalization for companies Comparative advantages 2005 of Iceland, Switzerland and Turkey for selected products Countries Iceland Switzerland Turkey 2.3 Products Fish, crustaceans, molluscs and preparations thereof Photographic apparatus, optical goods and watches Textile yarn fabrics, made up articles and related products 74.2 0.0 0.5 0.0 8.5 0.1 0.1 0.6 4.5 (OECD, 2010)

2. Drivers of internationalization for companies 2.4 Experience curve Index of real costs of added value per unit 1.0 0.9 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0.0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Accumulated number of produced units in 1'000

2. Drivers of internationalization for companies 2.5 Market share, accumulated production and unit cost End of year 1 2 3 4 5 6 7 8 Company A Relative market share* 2 2 2 2 2 2 2 2 Accumulated production 2,000 4,000 8,000 16,000 Real unit cost 0.7 to 0.8 Relative market share* Accumulated production Real unit cost 0.49 to 0.64 0.343 to 0.512 Company B 0.2401 to 0.4096 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 1,000 2,000 4,000 8,000 1 0.7 to 0.8 0.49 to 0.64 * = Relative market share is one s own market share divided by the market share of the strongest competitor. A is No. 1 and has twice the size of B. B is No. 2. 0.343 to 0.512

3. Strategic planning in general 3.1 Intended and realized strategies Case 1 intended strategy (S) Realization according to intended strategy realized S intended S Case 2 Case 3 intended S Realization adapted to environmental changes Environmental changes realized S intended S Individual decision making without reference to strategic guidelines realized S = emerged S (adapted from Mintzberg, 1994)

3. Strategic planning in general Building success potentials as the purpose of strategic management 3.2 Success based on new success potentials Investments for maintainance and building of new success potentials Success based on existing success potentials Strategy development phase (Grünig/Kühn, 2011) Strategy realization phase t

3. Strategic planning in general 3.3 ROM model of success potentials Market positions Strong positions in attractive markets Offers Competitive advantages in offers Resources and processes Competitive advantages in resources and processes = direction of influence (adapted from Grünig/Kühn, 2011)

3. Strategic planning in general 3.4 Network of success potentials of Southwest Airlines Market position Leading position in short- and medium haul flights in the USA, mainly in the Southwest Offer Point-to-point flights Punctual flights Low fares Quick check-in and boarding times Friendly service Good image Resources and processes Network of B-airports No frills Single aircraft type Cheap booking system Min. 10 landings and take-offs per airport and day Optimized turnaround process Free seating Low cost business model and culture Staff with commitment and team spirit; cowboy culture = direction of influence (Grünig, 2011)

3. Strategic planning in general 3.5 Types of strategic documents Content Types Mission statement Corporate strategy Business strategy Functional strategy Implementation programs Overriding objectives and values *** Market positions * *** * * * Competitive advantages in offers Competitive advantages in resources and processes Implementation measures *** = main content * = complementary content (adapted from Grünig/Kühn, 2011) * *** * * * *** *** * ***

3. Strategic planning in general 3.6 Process of strategic planning 0. Preparing the strategy planning project rg 1. Carrying out strategic analyses 2. Revising or producing the mission statement = usual sequence of steps = most important possible loops 3. Developing the corporate strategy 4. Developing the business strategies 5. Developing the functional strategies 6. Determining the implementation programs 7. Final assessment of strategies and implementation 8. Formulating and approving the strategic documents (adapted from Grünig/Kühn, 2011)

3. Strategic planning in general 3.7 Strategy workshop program of Swiss Automotive Group 1. Establish the framework of goals and conditions 1.1 Discuss the shareholder goals and expectations for the next years 1.2 Review and formally approve the mission statement 2. Present and review the current competitive positions and future prospects of existing businesses 2.1 Analyse the market 2.2 Analyse the competitive positions 2.3 Assess opportunities and threats and define measures 3. Present and review selected proposals for diversification 3.1 Present the proposal 3.2 Analyse market and competitive situation 3.3 Describe the realization of the proposal and the required budget 4. Develop and assess the corporate strategy 4.1 List possible measures to strengthen existing businesses and to build new ones 4.2 Combine these measures to create options for the corporate strategy 4.3 Assess these corporate strategy options and select the best option 5. Determine future steps and allocate tasks (adapted from Swiss Automotive Group, 2011)

4. Strategic planning of a domestic company as the starting point for going international Boston Consulting Group Portfolio of a purely domestic company Real market growth 8% Question marks 6% Stars 4.1 4% Frozen vegetables Switzerland 2% 0% -2% Dogs -4% 0.25 Durable bread Switzerland Canned vegetables and fruits Switzerland Cash cows 0.5 1 2 4 Relative market share

4. Strategic planning of a domestic company as the starting point for going international 4.2 Growth options matrix Products and services Markets Existing markets New markets Existing products Improved market penetration Market diversification New products Product diversification Lateral diversification (adapted from Ansoff, 1965)

4. Strategic planning of a domestic company as the starting point for going international 4.3 Enlarged growth options matrix Product + services Markets Existing customers in existing geographical markets New customers in existing geographical markets Similar customers in new geographical markets New customers in new geographical markets Existing products and services Improved market penetration Customer diversification Geographical diversification Geographical and customer diversification New products and services at the same level Horizontal diversification New products and services at a different level in the value creation system Vertical forward diversification Vertical backward diversification

4. Strategic planning of a domestic company as the starting point for going international 4.4 Inverted U model high low single related unrelated (adapted from Palich/Cardinal/Miller, 2000) Performance Diversification

4. Strategic planning of a domestic company as the starting point for going international 4.5 Evaluation of the growth options Growth options Improved market penetration Horizontal diversification Vertical forward diversification Vertical backward diversification Customer diversification Criteria Growth potential Synergy effects Risk + + + + - - ++ + - - + + + - - + + - - + + + + - Geographical diversification + + + + + - Geographical and customer diversification + + + + (+) - Related lateral diversification Unrelated lateral diversification + = small - = low + + = large - - = high +++ = very large - - - = very high + + + + (+) - - + + + + - - -

4. Strategic planning of a domestic company as the starting point for going international 4.6 Two companies in their value creation processes Value creation process of a leather wholesaler Tanners Producers of leather goods Leather goods wholesaler Leather goods wholesalers Leather goods retailers Department stores = value chains of suppliers, customers and competitors = value chain(s) within the company Value creation process of a beverage company Raw materials suppliers Licenses for soft drinks Other breweries Beer production Mineral water + soft drinks production Other prod. of min. water + soft drinks Retail Other chains breweries Beverage wholesaler Other drinks wholesalers Independent retail outlets Hotels, restaurants, canteens (adapted from Grünig/Kühn, 2011)

4. Strategic planning of a domestic company as the starting point for going international 4.7 Proposed value chain Management activities Procurement of raw material, components and trading goods Inbound logistics Operations Outbound logistics Marketing and sales Customer service Procurement and maintainance of assets Human resources management Technology development (adapted from Porter, 1985)

4. Strategic planning of a domestic company as the starting point for going international 4.8 Value chain for the production of airplane seat coverings Management activities Line management, order planning, financial control, maintaining ISO certificate Procurement of raw material, components and trading goods Buying wool Buying polyester Buying dyes Inbound logistics Quality control Warehousing Supply of the production Operations Dyeing yarn Spinning yarn Intermediate quality control and hand repairs Producing the fabric Making the fabric fireresistant Final quality control Flame testing Outbound logistics Packing Warehousing Delivery Marketing and sales Sales by salesman Sales by local representatives Trade fairs Print advertising Company website Mass mailing Customer service Design consultancy Laboratory testing Repairs Cleaning Human resources management Recruiting staff, training production staff, organization of shifts Procurement and maintenance of assets Procurement and maintenance of the various needed premises and equipments Technology development Product development, process innovations

4. Strategic planning of a domestic company as the starting point for going international 4.9 Important options for achieving cost competitiveness Reducing costs by optimizing the value chain Reducing the costs of value activities Simplifying the value chain Optimizing the links with the value chains of suppliers and customers Offshoring by moving production to low cost countries Offshoring by moving sourcing to low cost countries Outsourcing value activities Outsourcing and offshoring Realizing economies of scale or scope = direct option for reducing the unit costs = indirect option for reducing the unit costs, needing diversification

5. Introduction to strategic planning in the international context 5.1 Types of strategic documents in the international context Purposes and Defining the Going international for types normative new markets bases Going international for production and sourcing Being international Content Overriding objectives and values Mission statement *** Internationalization entry Market strategy for programs new markets Internationalization and Production strategy for sourcing production relocation + sourcing programs (International) corporate strategy (International) business strategies (International) functional, especially operations strategies (International) implementation programs Market Positions * *** * * *** * * * Competitive advantages in offers Competitive advantages in resources and processes ** * * ** *** * * ** *** * ** *** *** * Implementation measures *** *** *** *** = very important content ** = important content * = complementary content

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