Welcome to the Co teach series on Business English Lab 1
The Co-Teach Concept Access education online Blended learning format Greater efficacy Leveraging resources
How does this work? The co-teach program will be delivered by master/ senior facilitators from Infosys in collaboration with Infosys Campus Connect trained college faculty. 50% of the modules will be facilitated by the College faculty and 50% by the senior facilitators from Infosys. Faculty enablement webinars will be conducted for the college faculty 2 weeks ahead of the session by the Master facilitator. The co-teach session will be in the form of blended learning with concepts, practice activities and application opportunities. 3
The BEL offering Business English Lab is a holistic program created to sensitize prospective corporate entrants to the world of English Language, its varied nuances and apt usage in their role as global professionals Focus Learn Practice 4
The Need Based on research findings over the years, it has been established that many students have the following challenges in different aspects of Business English including: Comprehending complex sentence structures, thus not receiving complete information Difficulty in delivering structured and clear articulation of messages Poor listening skills, resulting in many instances of miscommunication Fear of sharing one s opinion/ view or presenting ideas to peers Lack of opportunities to apply and thus hone English language skills
Objectives Create awareness of English language competencies (primary and sub-skills) needed to perform effectively in the Global corporate workplace. Provide practice opportunities and guidance to enhance skills to the proficiency level expected by the organization. The level of proficiency that has been set is the Upper-Intermediate or B2 level of the BULATS of Cambridge University.
BULAT ALTE- Listening/Speaking Reading Writing S- Levels Points 90-100 C2 CAN advise on/handle complex delicate or CAN understand reports and articles CAN make full and accurate notes and Level 5 contentious issues, such as legal or likely to be encountered during his/her continue to participate in a meeting or financial matters, to the extent that he/she work, including complex ideas expre seminar. has the necessary specialist knowledge. ssed in complex language. 75 89 C1 CAN contribute effectively to meetings and CAN understand correspondence CAN handle a wide range of routine and Level 4 seminars within own area of work and argue for or against a case. expressed in non-standard language. non-routine situations in which professional services are requested from colleagues or external contacts. 60-74 B2 CAN take and pass on most messages CAN understand most correspondence, CAN deal with all routine requests for goods Level 3 that are likely to require attention during a reports and factual product literature or services. normal working day. he/she is likely to come across. 40-59 B1 CAN offer advice to clients within own job Level 2 area on simple matters. CAN understand the general meaning of CAN make reasonably accurate notes at a non-routine letters and theoretical articles meeting or seminar where the subject matter within own work area. is familiar and predictable. 20-39 A2 CAN state simple requirements within own CAN understand most short reports or CAN write a short, comprehensible note of Level1 job area, such as I want to order 25 of.... manuals of a predictable nature within request to a colleague or a known contact in his/her own area of expertise, provided another company. enough time is given. 0-19 A1 Base CAN take and pass on simple messages of a routine kind, such as Friday meeting 10 a.m.. CAN understand short reports or product CAN write a simple routine request to a descriptions on familiar matters, if these colleague, such as Can I have 20X are expressed in simple language and please?. the contents are predictable.
Elements of Language skills Reading Listening Writing Speaking Vocabulary Grammar
Listen actively and comprehend information or ideas presented in work place discussions Liste ening Understand the stages of listening, and identify barriers to active listening Learn to suspend judgments or biases that result from differences in perception Take notes accurately during normal working day conversations/ presentations. Paraphrase, interpret and summarize the information that they listen to
Speaking Be equipped to articulate appropriate messages professionally in telephone conversations. Apply questioning and listening skills to support effective telephone communication. Get across messages that are likely to be communicated during a normal working day, with minimal intrusive errors. Make two to three minute presentation of ideas and information fluently and concisely. Express ideas on familiar work place issues and topics. Hold conversations and bring them to their intended logical closure.
Writing E-mails-letters Write clear messages and routine e-mails and letters, with the help of models and guidelines Respond to requests regarding products and services via e-mail and business letters Reports/Essays Write short reports and essays on workplace topics with the help of models and guidelines Practice different writing styles Skill Building Develop and enhance writing skills, through simulated guided and semi-guided activity based learning methods
Reading Read and understand complex and possibly non routine correspondence and documentation with the help of a dictionary. Read and understand requests, instructions and reports, that form a part of the job responsibilities. Interpret graphs and charts accurately. Use techniques of literal, interpretive and applied reading. Apply the techniques of Skimming, Scanning, and Intensive reading of texts.
Understand accurate usage related to key grammatical elements. Countable and uncountable nouns Articles, Prepositions and Phrasal Verbs Tenses, Modal Verbs, Subject- Verb agreement Grammar Collocations, Business Vocabulary
Use appropriate and accurate words in everyday business communication. Build up a vocabulary base of 1,500 new words to be used in everyday communication. Vocabulary Understand some of the commonly used Idioms and phrases in business communication. Exposure to contemporary business language used in the corporate world.
Approach to be used Familiarization of skills involved in effective workplace interactions. This will be done through concept familiarization, followed by facilitating the application of the skills learnt in specific activities. Feedback is then given to the participants to consolidate the learning. Activation of passive vocabulary and existing correct grammar structures. Sensitization to areas of improvement in practice of Business English and possible strategies for practice and change. They will be given guidance to move towards greater proficiency levels, and implementation of the feedback received will observed. *Learning materials will mostly be BULATS type exercises with a clear business language focus.
Activities and Exercises Conversations, discussions, mini presentations Grammar and vocabulary exercises Pronunciation practice exercises Skimming, Scanning, detailed reading Listening comprehension exercises Developmental Assignments Acquaintance to various aspects of native English speaking skills in the audio and video material used in the training.
Desired Outcome Improve the participant s proficiency levels in all aspects of Business English Enable students to become Global Professionals and thus meet the organization's expectation.
Work Together to Enhance English Skills
Reference http://www.youtube.com/watch?v=z5tupnzqjm8
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