Quest SQL Optimizer for Oracle 7.5.3

Quest SQL Optimizer for Oracle 7.5.3 Installation Guide

2 2010 Quest Software, Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Quest Software, Inc. The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, please contact: Quest Software World Headquarters LEGAL Dept 5 Polaris Way Aliso Viejo, CA 92656 www.quest.com email: legal@quest.com Refer to our web site for regional and international office information. Trademarks Quest, Quest Software, the Quest Software logo, AccessManager, ActiveRoles, Aelita, Akonix, AppAssure, Benchmark Factory, Big Brother, BusinessInsight, ChangeAuditor, ChangeManager, DeployDirector, DirectoryAnalyzer, DirectoryTroubleshooter, DS Analyzer, DS Expert, ERDisk, Foglight, GPOADmin, Imceda, IntelliProfile, InTrust, Invirtus, itoken, I/Watch, JClass, Jint, JProbe, LeccoTech, LiteSpeed, LiveReorg, LogADmin, MessageStats, Monosphere, NBSpool, NetBase, NetControl, Npulse, NetPro, PassGo, PerformaSure, Quest Central, Quest vtoolkit, Quest vworkspace, ReportADmin, RestoreADmin, SelfServiceADmin, SharePlex, Sitraka, SmartAlarm, Spotlight, SQL LiteSpeed, SQL Navigator, SQL Watch, SQLab, Stat, StealthCollect, Storage Horizon, Tag and Follow, Toad, T.O.A.D., Toad World, vautomator, vcontrol, vconverter, vfoglight, voptimizer Pro, vpackager, vranger, vranger Pro, vspotlight, vstream, vtoad, Vintela, Virtual DBA, VizionCore, Vizioncore vautomation Suite, Vizioncore vbackup, Vizioncore vessentials, Vizioncore vmigrator, Vizioncore vreplicator, Vizioncore vtraffic, Vizioncore vworkflow, WebDefender, Webthority, Xaffire, and XRT are trademarks and registered trademarks of Quest Software, Inc in the United States of America and other countries. Other trademarks and registered trademarks used in this guide are property of their respective owners.

Quest SQL Optimizer for Oracle 7.5.3 Installation Guide March 2010 3

Table of Contents Installation...5 System Requirements... 6 Virtualization Support... 7 Install SQL Optimizer... 8 Silent Install of SQL Optimizer... 9 Upgrade SQL Optimizer... 9 Uninstall SQL Optimizer... 10... 10 Configuration...11 Access SQL Optimizer... 12 Review Option Settings... 12 Data Files Directory... 12 Copy Impact Analyzer Files... 12 Troubleshooting... 14 Silent Installation on Vista... 14 Failing to Connect to Oracle... 15 Appendix: Contact Quest...16 Contact Quest Support... 16 Contact Quest Software... 17 About Quest... 17 Index...18

1 Installation Contents System Requirements Install SQL Optimizer Silent Install of SQL Optimizer Upgrade SQL Optimizer Uninstall SQL Optimizer

Chapter 1 6 Installation System Requirements Before installing SQL Optimizer, ensure your system meets the following requirements: Component Platform Disk Space Memory Requirement 1 GHz minimum 90 MB of disk space for installation Note The disk space required may vary based on options selected for installation. 512 MB of RAM minimum; 768 MB of RAM recommended Note The memory required may vary based on the following: Applications that are running on your system. Size and complexity of the database. Amount of database activity. Number of concurrent users accessing the database. Operating System Microsoft Windows 2000 Microsoft Windows 2003 32-bit and 64-bit Microsoft Windows XP Professional 32-bit and 64-bit Microsoft Windows Vista 32-bit and 64-bit Microsoft Windows 2008 32-bit and 64-bit Microsoft Windows 7 32-bit and 64-bit.NET Framework Browser For Windows 2000, 2003, or XP Professional, Microsoft s.net Framework 2.0 (Service Pack 1 or 2), or.net Framework 3.5 is required. Note If you have only the.net Framework 3.0 installed, you must also install the.net Framework 2.0 and the service pack or you must install the.net Framework 3.5 (which includes.net 2.0 with Service Pack 1). For Windows Vista, Microsoft s.net Framework 3.0 or later is required. Microsoft Internet Explorer 6.0 or later

Chapter 1 7 Installation Component Database Client Database Server Cloud Database Requirement Oracle SQL*Net NET8 (32-bit only) NET9 NET10 NET11 Instant Client Oracle 8.1.7, 9i, 10g,11g R1 & R2 Oracle databases running on Amazon EC2 Virtualization Support Before installing SQL Optimizer, review the following for virtualization support: Application Virtualization Desktop Virtualization (VDI) Server Virtualization SQL Optimizer has been tested for Citrix support on Windows Server 2003 (Service Pack 2) using the MetaFrame Presentation Server 4.0 and Citrix Presentation Server Clients 10.2. SQL Optimizer has been tested with Quest vworkspace 7.0 running on Windows XP Professional 32-bit (Service Pack 2). SQL Optimizer has been tested with the following: VMWare Server running on Windows XP Professional 32-bit (Service Pack 2) with Oracle 9i and 10g R2 Oracle VM 2.2.0 running on Oracle Enterprise Linux 5 Update 2 64-bit with Oracle 10g R2 Oracle VM 2.2.0 running on Oracle Enterprise Linux 5 Update 3 32-bit with Oracle 11g R1 Note SQL Optimizer may work in virtualization environments other than the ones in which it was tested.

Chapter 1 8 Installation Install SQL Optimizer To install SQL Optimizer 1 Run the SQL Optimizer installation program from the CD or the download file. 2 In the Welcome window, click Next. 3 In the License Agreement window, review and accept the license agreement. Click Next. 4 In the Install Location window, review the default installation directory and change if desired. Click Next. 5 In the Select the Products to Install window, select SQL Optimizer. Click Next. 6 In the Summary and Confirmation window, click Next. 7 When the installation completes, click Finish. The production version, the trial version, and the beta version of SQL Optimizer are installed independent of each other. Therefore, you can install or uninstall one without impacting the other. Note A known Oracle issue causes the connection to the database to fail when using a pre-11g client when the application path contains parentheses. In a 64-bit environment, the default directory for a 32-bit application is "C:\Program Files (x86)\". If you use the default directory for the installation of SQL Optimizer, you cannot connect to Oracle. Therefore, if using a pre-11g client, install SQL Optimizer into a directory path that does not contain parentheses.

Chapter 1 9 Installation Silent Install of SQL Optimizer To silently install Quest SQL Optimizer 1 Execute this command: msiexec /i "path to msi file\questsqloptimizer_oracle_common.msi /qn 2 Execute this command: msiexec /i "path to msi file\questsqloptimzer_oracle_version.msi" /qn where /i = install /qn = quiet, no UI To install it in a directory different from the default product directory 1 Execute this command: msiexec /i "path to msi file\questsqloptimizer_oracle_common.msi /qn INSTALLDIR="InstallDir" 2 Execute this command: msiexec /i "path to msi file\questsqloptimzer_oracle_version.msi" /qn INSTALLDIR="InstallDir" Note Use the INSTALLDIR parameter if you are doing an upgrade and would like to have both the current version and the new version installed. Otherwise, the upgrade will be installed in place of the current version. Note If you are installing on Windows Vista, see Silent Installation on Vista on page 14. Upgrade SQL Optimizer If have an earlier 7.n version of Quest SQL Optimizer currently installed, when you run the installation program for Quest SQL Optimizer 7.5 for Oracle, you either install the upgrade into the current directory or you can install it into another directory and have both the upgrade and the previous version so that you can run them both. Quest SQL Optimizer 7.5 for Oracle requires a full installation if you are upgrading from SQL Tuning for Oracle 6.1.2 or earlier.

Chapter 1 10 Installation Uninstall SQL Optimizer To uninstall SQL Optimizer using the Quest Installer 1 Select Start All Programs Quest Software Quest Installer Quest Installer. 2 On the Quest Installer Welcome page, select Uninstall a Product, then click Next. 3 Select Quest SQL Optimizer for Oracle, then click Next. 4 Confirm that you want to remove SQL Optimizer, then click Uninstall. 5 After the Quest Installer has completed uninstalling SQL Tuning, click Finish.

2 Configuration Contents Access SQL Optimizer Review Option Settings Data Files Directory Copy Impact Analyzer Files Troubleshooting

Chapter 2 12 Configuration Access SQL Optimizer To run SQL Optimizer Select Start All Programs Quest Software Quest SQL Optimizer for Oracle Quest SQL Optimzer version for Oracle. Review Option Settings Starting with version 7.0, SQL Optimizer uses a new Windows registry location and the whole registry structure has been revised. If you have been using SQL Tuning version 6.1.2. or earlier or Quest SQL Optimizer 3.8.5 or earlier you may want to review the Option settings and reselect your preferences. Data Files Directory Starting with version 7.5, each new version of SQL Optimizer can be installed in a new directory, so that you can have the current and previous versions installed. If installed separately, each new version will have its own data directory. The directory path now includes the version number in the path. C:\Documents and Settings\User\Application Data\Quest Software\Quest SQL Optimizer for Oracle\version\ You will need to move your current data to this directory or change the default directories in the Options to continue using your current data in the new version. Copy Impact Analyzer Files If you have created a SQL Repository, Script files, and Analyzers in the Impact Analzer module in version 6.1.2, or earlier of SQL Tuning, and would like to use these in verison 7.0 or later, you must copy the files manually. A new Group feature has been added to the Impact Analyzer to allow you to create multiple SQL Repositories with corresponding Analyzers and Scripts according to the database connection. The SQL Repository, Analyzers, and Scripts from the previous version are placed in one Group in SQL Optimizer.

Chapter 2 13 Configuration To manually copy Impact Analyzer files 1 In Quest SQL Optimizer for Oracle version 7.0 or later, create a Group in the Impact Analyzer. Do not open or add any SQL statements or Scripts to this new Group. If you do, they will be overwritten by the data in your previous SQL Repository and Scripts. 2 Locate the Analyzer Data directory where you want to store the files by clicking Options and selecting the Analyzer page. The default directory is: C:\Documents and Settings\User\Application Data\Quest Software\Quest SQL Optimizer for Oracle\Impact Analyzer Data. 3 In the previous version of SQL Tuning, locate the DATA directory where the files are stored. From the SQL Tuning Analyzer, select Files Preferences and look at the Directory Setup page. The default directory is: C:\Documents and Settings\User\Application Data\Software\Quest Software\STA\DATA 4 In Windows Explorer, locate the folder for the Group that you just created. The name of the folder will be PCAnnnnnnnnn. Check the time and date for the one you just created. 5 From the SQL Tuning directory, C:\Documents and Settings\User\Application Data\Software\Quest Software\STA\DATA copy the following files and folders to the SQL Optimizer directory: C:\Documents and Settings\User\Application Data\Quest Software\Quest SQL Optimizer for Oracle\version\Impact Analyzer Data\PCAnnnnnnnnn Name Type Description ODRepRep.tvw File Analyzer tree ODRepScr.tvw File Script tree ODRepSQL.tvw File SQL Repository EDRepHdr.hdr File Header Information

Chapter 2 14 Configuration Name Type Description ODANALYZER Folder Folder with Analyzer files ODSCRIPT Folder Folder with Script files ODSQL Folder Folder with SQL Repository files Troubleshooting Silent Installation on Vista You cannot do a silent installation on a Windows Vista computer if the User Account Control (UAC) is set to ON, so you must set the UAC to OFF. To silently install SQsL Optimizer on Vista 1 Log on to Vista as an Admin user. 2 Select Start Control Panel User Accounts. 3 Select Turn User Account Control on or off. 4 Clear Use User Account Control (UAC) to help protect your computer. 5 Restart the computer. 6 Shift right-click on the desktop and select Open Command Window Here. 7 Enter the following commands: msiexec /i "path to msi file\questsqloptimizer_oracle_common.msi /qn msiexec /i "path to msi file\questsqloptimzer_oracle_version.msi" /qn 8 Repeat steps 1-3, and then select Use User Account Control (UAC) to help protect your computer.

Chapter 2 15 Configuration Failing to Connect to Oracle A known Oracle issue causes the connection to the database to fail when using a pre- 11G client when the application path contains parentheses. In a 64-bit environment, the default directory for a 32-bit application is "C:\Program Files (x86)\". If you use the default directory for the installation of SQL Optimizer, you cannot connect to Oracle. Therefore, if using a pre-11g client, install SQL Optimizer into a directory path that does not contain parentheses. Or, install an 11g client.

Appendix: Contact Quest Contact Quest Support Quest Support is available to customers who have a trial version of a Quest product or who have purchased a Quest product and have a valid maintenance contract. Quest Support provides unlimited 24x7 access to SupportLink, our self-service portal. Visit SupportLink at http://support.quest.com. From SupportLink, you can do the following: Retrieve thousands of solutions from our online Knowledgebase Download the latest releases and service packs Create, update and review Support cases View the Global Support Guide for a detailed explanation of support programs, online services, contact information, policies and procedures. The guide is available at: http:// support.quest.com.

Appendix 17 Contact Quest Contact Quest Software Email Mail Web site info@quest.com Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA 92656 USA www.quest.com Refer to our web site for regional and international office information. About Quest Now more than ever, organizations need to work smart and improve efficiency. Quest Software creates and supports smart systems management products helping our customers solve everyday IT challenges easier and faster. Visit www.quest.com for more information.

Index A access 12 application virtualization 7 C Citrix support 7 configuration 12 D desktop virtualization 7 I Impact Analyzer Files 12 installation 8 requirements 6 silent 9 L launch 12 silent installation 9 support (technical) contact 16 system requirements 6 virtualization 7 T technical support contact 16 troubleshoot 12 U uninstall 10 upgrade 9 V VDI 7 virtualization support 7 R requirements installation 6 virtualization 7 S server virtualization 7