Microsoft Business Intelligence Performance Management Somphol Weswibul Solution Specialist Application Platform Microsoft (Thailand) Limited sompholw@microsoft.com
The Need For Better Insight And Visibility Exists Throughout the Organization
Organizational Challenges
4 Performance Management
Performance Management Challenges End User Challenges IT Challenges Execute on Strategy and Monitor Performance Consistent Metrics Long Budget Cycles with Manual consolidation processes Lack of Transparency in the Data Multiple Users, Multiple Tools Decentralized Business Logic and Disintegrated Systems Flexible and Scalable Budgeting and Planning Architecture Regulatory Compliance Requirements
Need for an Integrated Approach Aligning past information, present conditions, and future outcomes What is happening? Scorecards and Dashboards Why did it happen? Analytics What happened? Reporting, Consolidation Common Business Data & Logic What will happen? Forecasting What do I want to happen? Planning, Budgeting
Across the Organization Performance Management Applications Financial Budgeting, Planning and Forecasting, Consolidation, Management Reporting, Scorecards & Analytics Operational/Supply Chain/MFG Operational Dashboards, Supply Chain Analytics, Constraint Based Planning Sales/Customer/Marketing Human Resources IT Analytic CRM, Sales Forecasting, Campaign Management & Analytics, Sales Scorecards HR Analytics, Headcount Planning, Talent Scorecards, OPEX Planning & Analytics System / Application Availability, Server and Disk Capacity, SLA variance to System Availability I need to improve our analytics capabilities so we can understand our current business performance and do a better job of planning for the future." I need better visibility into my cost of operations so I can target specific cost reduction opportunities that won t have a negative impact. I need better visibility into our pipeline performance so I can focus on deals that help me grow business with my most profitable customers. I need better visibility into our talent management so I can plan for growth and understand issues before they become troublesome. I need a solution for monitoring the health of my IT Infrastructure and to drill into operations data to analyze trends and investigate root cause.
Monitor Performance Central KPI s Management Create once, Reuse, Centrally manage Create and Manage Scorecards: Roll Up and Consolidate KPI s Enable online KPI collaboration Support methodologies (Six Sigma, Balance Scorecard) Live Strategy Maps for Cause & Effect Contextual Dashboards for ease of discovery Advanced Filters and Time Intelligence Monitor planning models for continuous improvement
Monitor KPI s in Visual Context Tie Visio diagrams or Virtual Earth to Live KPI s Fault Tree Analysis Desktop Management Geospatial
Analyze Performance Analyze the data to find Root Cause for poor performance Web-based Dashboard Analytics Purpose built for PM Dashboards Drill-across, Drill-to-detail, Sort, Filter, Slice and Dice the data Predictive Integrate with Data Mining to Forecast and Trend Contextual Contextually aware through tight integration with KPI s Guided Navigation Pre-define navigation paths for ease of Root Cause Discovery
Better Manage The Planning Process Centralized approach to budgeting and planning Monitor through SharePoint Contribute through Excel Account Entity Scenario Time Dimensions Hierarchies Costs Revenue Consol. Models Bus. Rules Calcs Forms Cycle Centralized business rules, definitions, and models
Today s BI Reality For Most Organizations
Our Integrated End-to-End BI Offering DELIVERY END USER TOOLS AND PERFORMANCE MANAGEMENT APPLICATIONS BI PLATFORM (RDBMS, ETL, OLAP, Reporting) Mainframe/ Departmental Systems
Delivering The Right BI Tool For Every Role In The Organization
Familiar Microsoft Environment Drives BI Adoption
Improve Customer Services & Opportunity targeting by location
Major Microsoft BI Customers 5.1 TB Credit Card DW, Relational Query, OLAP, RS 500+ unique reports, 1500+ users, Office BSM Catering Planning System used in 2,300 hotels 25% time savings in catering forecast generation Used by 13,000 agents in 220 offices Built portal with Visual Studio.NET, SSAS 700 restaurants, 30,000 users, 700+ concurrent OLTP/LOB reporting on inventory & sales data Reporting on 1.6 TB of data, 35K+ Tx/Min 325 concurrent connections Consumer Real Estate Division 98% reduction in report management time
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