Service Provider: Harris Salam LLC License: VSAT Networks and Services Service Type: VSAT Tariff Type: Corporate (CUG) Tariff Effective Date 1 st January 2013 Country of Performance: Qatar
1 Definitions CIR = Committed Information Rate Client = Customer or end user of the service. Duplex Link = Two way link allowing information to travel from hub to remote and vice versa. FEC = Forward Error Correction Hub = The central or primary node of the VSAT network. Kbps = bit rate in kilo bits per second Mbps = bit rate in mega bits per second MHz = Mega Hertz SCPC = Single Channel Per Carrier SLA = Service Level Agreement TDMA = Time Division Multiple Access Uplink = Carrier transmitted from a ground station towards the satellite. VSAT = Very Small Aperture Terminal Page 2 of 8
1 Tariff This Tariff is for a standard fixed term service. Pricing for bespoke variations may vary but should remain consistent with prices herein. This tariff contains charges and conditions applicable to the provision of VSAT Capacity Services only and excludes all service management, hardware, service delivery. This tariff will be effective as of the date of its authorization by ictqatar and will automatically cease in the event of Harris Salam publishing a new authorized tariff for this service or on notification by Harris Salam on its webpage that this tariff is no longer effective, subject to ictqatar approval where required. These terms are in addition to the Harris Salam Standard Terms of Service appropriate to the service offered. All VSAT service terms and conditions shall be subject to the contract executed between Harris Salam and its Customer. The contract will include Harris Salam Standard Terms of Service and service level agreement. Page 3 of 8
2 Service Description and Charges VSAT is a wireless, (geostationary) satellite based networking solution which can provide network connections between remote locations and a central hub. Thereby enabling wide area networking capabilities for voice, data and video over a large geography. 2.1 TDMA The network can be implemented using a Time Division Multiple Access (TDMA) satellite access method. TDMA is a channel access method that allows applications or users to share the same frequency by dividing the full bandwidth into specific timeslots. The users transmit in rapid succession, one after the other, each using their own time slot. This allows multiple stations to share the same transmission medium (e.g. radio frequency channel) while using only the part of the total bandwidth they require. TDMA solution utilises idirect Evolution series of satellite router. Page 4 of 8
The monthly service tariffs for TDMA capacity are shown in Table A below. The tariff is based on contract duration options of one and three years. Table A TDMA 1 year 3 year Service Term Term 64k Duplex 10,109 9,098 128k/64k 11,198 10,079 128K Duplex 12,274 11,048 256k/128k 12,998 11,700 256K Duplex 14,440 12,998 512k/128k 15,645 14,083 512k/256k 18,225 16,404 512K Duplex 20,895 18,808 768/128k 18,225 16,404 768/256k 20,351 18,316 768k/512k 24,259 21,835 768K Duplex 28,491 25,639 1024k/256k 23,882 21,495 1024k/512k 29,011 26,108 1024k/768k 33,270 29,943 1024K Duplex 37,946 34,153 Page 5 of 8
2.2 SCPC The network can be provided using Single Channel Per Carrier (SCPC) satellite access method. Capacity in this case is dedicated to the client and will most likely be deployed as a point to point solution (remote site to dedicated terminal at client HQ). SCPC service provides remote sites with the speed and dedicated bandwidth necessary for high capacity requirements and near real-time applications. With dedicated SCPC, the bandwidth is always available, as space segment is reserved independently for each site on both the inbound and outbound links; bandwidth is not shared among other sites. SCPC based services are based on a point-to-point topology, providing a virtual circuit over the satellite link. SCPC services provide a completely dedicated always on circuit between remote locations and their hub. Page 6 of 8
2.3 Charging for SCPC Capacity Engineering for SCPC solutions will be bespoke to client requirements and optimum antennae sizes and modulation schemes will be selected. Capacity is priced as synchronous duplex links, based on dedicated synchronous capacity (same bit rate) in each direction etc. Capacity charges for fixed 2.4M remote to 3.8M hub using 8PSK (FEC7/8) modulation are provided in Table B below. 8PSK (FEC7/8) is the standard modulation scheme operated by Harris Salam for its SCPC services. Where, for engineering or compliance reasons Harris Salam is required to implement modulation scheme other than 8PSK (FEC7/8) price may vary, but will be consistent with equivalent /MHz value. The tariff is based on minimum contract duration of one or three years. Table B Duplex 1 Year Term 3 Year Term Bandwidth QAR/month QAR/month 64Kbps 6,396 5,815 128Kbps 10,950 9,955 256Kbps 18,309 16,645 512Kbps 33,797 30,724 768Kbps 47,027 42,752 1024Kbps 58,423 53,112 2048Kbps 107,847 98,043 Page 7 of 8
3 Service Provider and Customer Obligations 3.1 Service Provider Obligations Commencement of Service: The service shall commence from the Service Connection Date. Service Boundary : Harris Salam is responsible for service up to the point of interface between the Customer managed equipment and the Harris Salam managed equipment and shall not be responsible for any quality of service, continuity of service or other matters impacted by customer cabling, equipment or other facilities on the customer side of the point of interface. The point of service interface on the network side will be the satellite footprint. 3.2 Customer Obligations Equipment: The Customer must comply with any reasonable request by Harris Salam concerning the configuration of their devices and / or the use of the service. Equipment: The Customer must be responsible for the necessary permissions, landlord etc for the positioning of remote terminals, and further be responsible for the safety of persons with access to the immediate area of installation. Contract and Fair Use: The Customer must adhere to the conditions of the Contract and Fair Use Policy. Assignment or Resell: The Customer undertakes to use the service for its own (Corporate) use and shall not transfer, assign or resell to a third party. Unlicensed Service: The Customer may not use the Service to provide any form of telecommunications Services that require a license from ictqatar. END Page 8 of 8