OUR MISSION Torrance Memorial Medical Center is a locally governed nonprofit medical center, the purpose of which is to provide quality healthcare services, predominantly to the residents of the South Bay community. Under the governance of a community-based board of trustees, Torrance Memorial serves the public interest by: Improving the community health within the scope and expertise of our resources. Offering the most current and effective medical technologies rendered in a compassionate, caring manner. Maintaining long-term stability in order to assure our strength and viability for the benefit of the community. OUR VALUES The employees, physicians and volunteers of Torrance Memorial Medical Center support our mission through a set of core values. Each and every member of the care team promotes recovery and healing by embracing the values of: Torrance Memorial Medical Center Lundquist Tower Reference Guide for employees, physicians and volunteers Service I Excellence I Knowledge I Stability I Community www.torrancememorial.org 08/014-V1
Welcome Welcome to the new Lundquist Tower at Torrance Memorial Medical Center. Keep this quick reference guide handy as you navigate through our beautiful, state-of-the-art facility. Table of Contents Directory and Phone Numbers......... 3 Patient Room Signage.............. 9 Maps........................... 10 Fire, Safety and Codes............. 6 General Information............... 8 Directory and Phone Numbers DEPARTMENT LOCATION FLOOR PHONE Admitting/Registration Lundquist Tower 1 31590 Blood Donor Center* Outpatient Center Breast Diagnostic Center* Polak Pavilion 1 Burn Intensive Care Unit Lundquist Tower 4 746 Burn & Wound West Tower 5 Care/Outpatient* Business Office* South Building Cancer Resource Center* West Tower 1 Cardiac Rehabilitation* Specialty Center Suite 335 Cardiology Services* East Wing B Cardiovascular Lundquist Tower 4 74673 Intensive Care Cath Lab Lundquist Tower 3700 Central Services Lundquist Tower B 3000 Chapel Lundquist Tower 1 3178 Chem Dependency McMillen Building Treatment* 3
DEPARTMENT LOCATION FLOOR PHONE CONFERENCE ROOMS* Rooms 1-4 Health Conference Ctr. 1 Rooms A-H & West Tower, 4, 5 Auditiorium Vitality & Wellness 3105 Lomita Blvd. 1 Rooms CT / Radiology Lundquist Tower 1 31560 East Wing* 1 Polak Pavilion* 1 Diabetes Education* Specialty Center Suite 335 DINING Café Lundquist Tower 1 31870 Jared s Place* Central Tower Helena s Cafe* West Tower Vending Machines Central Tower Emergency Department* East Wing 1 Family Birth Center* East Wing 3 Gift Shops Lundquist Tower 1 31880 North Wing* 1 GI Lab/Endoscopy Center* East Wing B *Extensions for departments not moving to the Lundquist Tower will change later this year. Please refer to Telecommunication s current directory of extensions. 4 DEPARTMENT LOCATION FLOOR PHONE Healing Garden Lundquist Tower 1 HealthLinks* West Tower 1 Heart Rhythm Center* Central Tower 1 Health Care Foundation* West Tower 4 Home Health & Hopsice 336 Hawthorne Blvd. 310-784-3739 Suites 100A & 100B 310-784-3751 Human Resources* West Tower 3 Infusion Therapy* Specialty Center Suite 315 Inpatient Units Lundquist Tower 3 33848 Lundquist Tower 4 3496 Lundquist Tower 5 3555 Lundquist Tower 6 3640 Lundquist Tower 7 37965 Intensive Care Units Lundquist Tower 3 7460 Lundquist Tower 4 74673 Medical Surgical Units Lundquist Tower 5 7465 Lundquist Tower 6 74650 Lundquist Tower 7 37300 5
DEPARTMENT LOCATION FLOOR PHONE Progressive Care Units Lundquist Tower 3 74661 Lundquist Tower 4 4483 Lundquist Tower 5 7466 Interventional Radiology Lundquist Tower 3550 Central Tower* 1 Labor and Delivery East Wing* 3 Laboratory/Outpatient* Outpatient Center Medical Nutrition Therapy* Specialty Center Suite 335 Mother Baby* North Wing 3 MRI / Radiology Lundquist Tower 1 31570 East Wing* 1 Polak Pavilion* 1 Neonatal Intensive Care* Central Tower 3 Central Tower 5 Nuclear Medicine* East Wing B Oncology Inpatient Lundquist Tower 7 16638 Orthopedics Inpatient Lundquist Tower 6 74640 Pediatrics* Central Tower 4 *Extensions for departments not moving to the Lundquist Tower will change later this year. Please refer to Telecommunication s current directory of extensions. 6 DEPARTMENT LOCATION FLOOR PHONE PET/CT* East Wing B Pharmacy Inpatient Lundquist Tower B 74798 Pharmacy Outpatient* Central Tower 1 Pre-Registration Lundquist Tower 1 74754 /Pre-Testing Pulmonary Specialty Center Suite 335 Rehabilitation* Radiation Oncology* Outpatient Center B Radiology Lundquist Tower 1 31550 Central Tower* 1 Polak Pavilion* 1 Rehabilitation Services* West Tower 5 Neuro-Balance Center Occupational Therapy Physical Therapy Speech Therapy Short Stay* Central Tower Sleep Disorders Center* McMillen Building 1 7
DEPARTMENT LOCATION FLOOR PHONE Surgery Lundquist Tower 310 Outpatient Center* 1 Surgery Waiting Lundquist Tower 3144 Outpatient Center* 1 Central Tower* 1 Thelma McMillen Center* 3333 Skypark Dr. TLC Sick Child Care* Central Tower 4 Transitional Care North Wing 1 Unit (TCU)* Ultrasound Lundquist Tower 1 31090 East Wing* 1 Polak Pavilion* 1 Volunteer Services West Tower* 4 Patient Room Signage ROOM NUMBERING SYSTEM The Lundquist Tower has a four-digit convention for all rooms, for example 7140. FOUR DIGIT CONVENTION First digit = floor Remaining digits = room number Also included on the room number signs are sliding plaques to indicate and remind those entering the room to stop and wash hands, to take droplet precautions, that nothing is to be administered orally, and whether the patient is a fall risk. Each notification may be removed as needed by sliding the plaque out of the holder. *Extensions for departments not moving to the Lundquist Tower will change later this year. Please refer to Telecommunication s current directory of extensions. 8 9
Basement E Elevator Stairwell Restrooms 10 11
First Floor 6 Consultation Room 7 Main Donor Wall 9 Vasek Polak Grand Lobby 10 Gift Shop 1 8 Carolyn Bronstein Floor 11 Plaza E Elevator Stairwell Restrooms 1 Graziadio Radiology Center Torrance Group Radiology Reading Room 3 Torrance Memorial Auxiliary Healing Garden 4 3 5 6 7 8 9 10 4 Stauffer Trust Lobby 5 Gerald & Patricia Turpanjian Family Chapel 11 1 13
Second Floor 5 Waiting Room 6 Chen Family Surgical Center 7 Consultation Room 1 8 Zinar Trauma Surgical Suite E Elevator 7 5 6 Stairwell Restrooms 1 Graziadio Interventional Radiology Lundquist Cardiovascular Institute 3 4 8 3 Physician Lounge 4 Staff Lounge 14 15
Third Floor 1 5 Patricia & Richard E. Lucy Family Visitor Lounge 6 Barbara & David Bentley Consultation Room 7 Visitor Lounge () 8 Conference Room 9 Staff Lounge B E Elevator 3 5 Stairwell Restrooms 6 1 Patrons Suite Gloria & John Schmidt, Sr. Consultation Room 4 7 8 9 3 Jerrold & Elaine Jerome Progressive Care Center 4 Staff Lounge A 16 17
Fourth Floor 1 5 Visitor Lounge 6 Consultation Room B 7 Visitor Lounge 8 Visitor Lounge 9 Burn Unit Rehab Gym 10 Torrance Memorial Auxiliary Critical Care Unit 11 Burn Unit Play Room 1 Torrance Pathology Group Conference Room 13 Staff Lounge B E Elevator 3 5 10 Stairwell Restrooms 7 6 9 8 13 1 Patrons Suite Consultation Room A 4 11 1 3 Jerrold & Elaine Jerome Progressive Care Center 4 Staff Lounge A 18 19
Fifth Floor 1 5 Visitor Lounge 6 Consultation Room B 7 Conference Room E Elevator Stairwell 3 5 Restrooms 6 7 1 Patrons Suite Consultation Room A 4 3 Jerrold & Elaine Jerome Progressive Care Center 4 Staff Lounge 0 1
Sixth Floor 1 5 Visitor Lounge 6 Conference Room E Elevator 5 Stairwell Restrooms 6 1 Patrons Suite Consultation Room 3 Rehab Gym 4 Staff Lounge 3 4 3
Seventh Floor 1 6 Donald and Priscilla Hunt Cancer Institute 7 Visitor Lounge 8 Staff Lounge 9 Conference Room E Elevator 4 3 6 7 Stairwell Restrooms 1 Patrons Suite Francis P. Torino Foundation Nurses Station 3 Consultation Room 5 8 9 4 Lemkin Medical and Oncology Pavilion 5 Endoscopy Suite 4 5
Fire, Safety, and Codes FIRE SAFETY PROCEDURES RACE Rescue patients in endangered fire area. Alarm: Use the nearest fire alarm pull station. Dial 88 to report more information Contain the fire and smoke by closing all windows and doors. Evacuate the impacted area Locate the fire alarm pull stations, fire extinguishers and emergency exits in your area. Remember their locations. GENERAL FIRE & LIFE SAFETY Ensure hallways and corridors are free of clutter. ONLY crash carts and isolation carts are allowed in the hallways. For patient safety, hand rails are to be accessible. Ensure fire alarm pull stations, extinguishers, electrical panels, and medical gas valves are free of obstruction. Do not prop open doors. Dial 88 for ALL Codes CODE RED CODE BLUE CODE PINK CODE PURPLE CODE ORANGE CODE YELLOW CODE GRAY CODE GREEN CODE SILVER CODE TRIAGE CODE WHITE CODE TOXIC CLOUD Fire Cardiac/Respiratory Arrest Infant Abduction (Newborn to 1 year of age) Child Abduction (Over 1 year of age & under 14 years) Hazardous Spill Bomb Threat Assaultive Behavior Evacuation Weapon Internal or External Disaster Pediatric Cardiopulmonary Arrest Toxic Cloud 6 7
General Information TORRANCE MEMORIAL MEDICAL CENTER 3330 Lomita Boulevard Torrance, CA 90505 310-35-9110 www.torrancememorial.org ADDITIONAL BUILDINGS Polak Imaging Pavilion 375 Skypark Drive Polak Breast Diagnostic Centers TORRANCE CARSON 375 Skypark Drive 84 E. Carson St., Suite 08 MANHATTAN BEACH ROLLING HILLS ESTATES 855 Manhattan Bach Blvd., 65 Peninsula Center Suite 08 ADDITIONAL BUILDINGS (cont.) Specialty Center 841 Lomita Boulevard Cardiothoracic Surgery Department COR Cardiology Delpit Cardiac Rehabilitation Program Infusion Services Medical Nutrition Therapy Department Outpatient Diabetes Care South Bay Heart Thelma McMillen Center 3333 Skypark Drive, nd Floor Alcohol and Drug Treatment McMillen Medical Building Employee Health Services 3333 Skypark Drive, nd Floor 8 9
ADDITIONAL BUILDINGS (cont.) West Tower 335 Medical Center Drive Administration Clinical Education Conference Rooms (A H, Auditorium) Foundation Health Info Management HealthLinks Helena s Café Human Resources Laboratory Medical Library Medical Staff Services Public Relations Rehab Services Volunteer Services Wound Care GIFT SHOPS Weekdays 9 a.m. to 8 p.m. Saturday 9 a.m. to 5 p.m. and Sunday noon to 4 p.m. Located on the first floor of the Central Tower and the Lundquist Tower, the Gift Shops offer books, gifts, toiletries and flowers. Phone orders are also accepted by calling 800-906-9909. LOST AND FOUND Lost-and-found services are coordinated by Torrance Memorial s Security Services. For inquiries regarding lost articles call Security Services at ext. 6500. Hoffman Health Conference Center 3315 Medical Center Drive Home Health & Hospice 336 Hawthorne Blvd., Suites 100A & 100B HEALING GARDEN AND CHAPEL The Healing Garden features seating, water-efficient landscaping, fountains, and sun and shade to help patients, visitors and staff relieve stress and connect with nature. Adjacent to the Healing Garden is a -seat Chapel that features floor-to-ceiling glass walls for meditation and reflection. DISCHARGE LOCATIONS Lundquist Tower Discharge at North Entrance. West Discharge Area on Medical Center Dr. 30 31