Shaqodoon Organization
Contents LEADERSHIP AND MANAGEMENT... 2 Why study leadership & management?... 2 Definitions... 2 Problems people face in the work environment?... 2 3 primary tasks of a leader... 2 Study of leadership involves... 2 Leadership... 3 What is Followership?... 3 Characteristics of an effective follower... 3 What is management?... 3 Management Functions... 3 Leadership V.s Management... 4 What makes a person a leader?... 4 3 leadership styles... 4 Behaviors of an Effective Leader... 4 Qualities of good leader... 5 Transformative Leadership Qualities... 5 Giving feedback... 6 1
LEADERSHIP AND MANAGEMENT Why study leadership & management? To learn how to work with people, not only as individuals, but as members of groups, teams, and organizations Provides greater understanding and control of events in the work situation Imparts a sense of personal power & self-direction Definitions Leadership- the process of influencing others Leaders inspire thru personal trustworthiness & self-confidence Leaders communicate a vision that turns self-interest into commitment to the job True leaders put the welfare of the group ahead of their own self-interest Leadership is all about helping others to succeed. Problems people face in the work environment? Technical Safety People Financial Ethical 3 primary tasks of a leader 1. Set direction: mission, goals, vision 2. Build commitment: motivate & inspire 3. Confront challenges: innovation, deal with change, turbulence, take risks Study of leadership involves Leadership theories Motivation Group development & team work Power & conflict 2
Confrontation & negotiation Effective communication Critical thinking & problem solving Leadership All people have untapped leadership potential it is there in you. The attempt defines leadership it does not have to be successful To be a leader you must make a decision to act What is Followership? Followership & leadership are reciprocal roles Being an effective follower is as important to the new employee as being an effective leader Characteristics of an effective follower Self-direction Actively participates in setting group direction Invests time & energy in the work of the group Thinks critically Advocates for new ideas What is management? Management too, is a process of influencing people but with the specific intention of contributing to meeting the organization s goals Management is the process of getting work done through other people Management is planning, organizing, coordinating, and controlling work given to employees Management Functions Officially responsible for the work of a group Hiring & firing Evaluating staff performance Recommending raises and promotions Prepare & implement a budget Approve expenses & purchases 3
Handle conflicts Work schedules & assignments Plan current & future activities of unit Be open to demands of continuous change Leadership V.s Management Management based on authority a formally designated position an assigned position improved by use of effective leadership skills Leadership based on influence an informal designation an achieved position part of every Employee role independent of management What makes a person a leader? We look leadership theories Most Prominent Leadership Theories TRAIT THEORIES BEHAVIORAL THEORIES (Leadership styles) SITUATIONAL THEORIES (understanding all the factors) TRANSFORAMTIONAL THEORIES (inspiration & meaning) 3 leadership styles Democratic leader moves the group toward its goals Autocratic leader moves the group toward the leader s goals Laissez-faire leader makes no attempt to move the group Behaviors of an Effective Leader Think critically Solve problems Respect people 4
Communicate skillfully Set goals, share a vision Develop self & others Strive for excellence Qualities of good leader There is no standardized approach to effective leadership Your effectiveness as a leader is directly proportional to how well the key qualities you focus on align with your values and your personality My five qualities of a great leader are: 1. Maintains and demonstrates strong convictions 2. Develops and communicates a clear, winning vision 3. Creates a high performance culture 4. Convinces rather than controls 5. Continually learns Transformative Leadership Qualities Integrity (Action matches words) Courage (take risks) Initiative (Act on ideas) Optimism Balance (work, reflection, play) Ability to handle stress Self-Awareness) 5
Giving feedback 1. Give both positive & negative feedback 2. Give immediate feedback 3. Give frequently-keeps motivation high & prevents problems from growing high 4. Be objective - use standards for making judgments, tell Why it is good/bad 5. Base feedback on observable behavior- be factual & accurate 6. Communicate effectively - give feedback & be prepared to receive feedback in return. Engage in active listening. When you give negative feedback allow time for the individual to express their feelings & for problem solving to find ways to improve the situation. This is imputing, if the problem has been ignored a long time. 6